{"data":{"items":[{"id":"b9ee06b2-c13b-4594-b36a-487714aba9eb","excerpt":"Salesforce — Another example of desktop being better — The interface is just different enough from the browser based version that it makes it difficult to do work. For example, to upload files to campaigns, the app only accepts photos from your iOS devices. It doesn’t accept PDF files from your iOS devices. It also lag","url":"https://apps.apple.com/us/app/id404249815?see-all=reviews","role":"pain","weight":0.62383336,"occurredAt":"2026-05-18T14:16:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/CRM","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.4925,"matchedPatterns":["product:salesforce"],"statement":"It also lags and often crashes, which is challenging when you’re updating records.","title":"Salesforce — Another example of desktop being better","body":"The interface is just different enough from the browser based version that it makes it difficult to do work. For example, to upload files to campaigns, the app only accepts photos from your iOS devices. It doesn’t accept PDF files from your iOS devices. It also lags and often crashes, which is challenging when you’re updating records. There is no auto save in Salesforce so you will lose work and I have lost a lot of progress in salesforce by using the app. While apps like these are helpful, this app specifically is often unreliable.","offTopic":false},{"id":"c8f313bc-6c22-4d9a-ade5-4be4c7cc2617","excerpt":"Salesforce — They still can't figure out how to make this Android friendly. A burdensome number of clicks to get anywhere, and each click runs the risk of a perpetual loading screen. Often I just close the app and login to SF on my Chrome browser. Depending on the task, it's quicker and easier to navigate that way.","url":"https://play.google.com/store/apps/details?id=com.salesforce.chatter&hl=en","role":"pain","weight":0.9045683,"occurredAt":"2024-09-26T20:31:50.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/CRM","intent":"feature_request","painScore":0.42,"sentiment":0,"confidence":0.63701993,"matchedPatterns":["still_cannot","product:salesforce"],"statement":"They still can't figure out how to make this Android friendly.","title":"Salesforce","body":"They still can't figure out how to make this Android friendly. A burdensome number of clicks to get anywhere, and each click runs the risk of a perpetual loading screen. Often I just close the app and login to SF on my Chrome browser. Depending on the task, it's quicker and easier to navigate that way.","offTopic":false},{"id":"88285d25-268b-42da-8bd9-dca98799846f","excerpt":"Salesforce — Completely different UI from browser-based — The app is nice to have on the road, but the interface is so different from the browser-based version that finding the information I need takes much more time. I wish it was easier to move from one to the other.","url":"https://apps.apple.com/us/app/id404249815?see-all=reviews","role":"request","weight":0.6121467,"occurredAt":"2026-04-13T11:39:14.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/CRM","intent":"feature_request","painScore":0.24,"sentiment":0,"confidence":0.49366668,"matchedPatterns":["wish","product:salesforce"],"statement":"I wish it was easier to move from one to the other.","title":"Salesforce — Completely different UI from browser-based","body":"The app is nice to have on the road, but the interface is so different from the browser-based version that finding the information I need takes much more time. I wish it was easier to move from one to the other.","offTopic":false},{"id":"22761ff9-f9fd-47fc-a334-61322407cf87","excerpt":"Salesforce — Best Thing Is You Stay Signed In — The layout kind of sucks compared to the web browser version of SalesForce. The functionality also isn’t there. I find that critical buttons needed to make changes to cases just do not function at all. The app hangs up sometimes. The only reason I use this at all is so I ","url":"https://apps.apple.com/us/app/id404249815?see-all=reviews","role":"request","weight":0.5143889,"occurredAt":"2026-04-28T16:42:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/CRM","intent":"other","painScore":0.044444446,"sentiment":-0.11111111,"confidence":0.4925,"matchedPatterns":["product:salesforce"],"statement":"The layout kind of sucks compared to the web browser version of SalesForce.","title":"Salesforce — Best Thing Is You Stay Signed In","body":"The layout kind of sucks compared to the web browser version of SalesForce. The functionality also isn’t there. I find that critical buttons needed to make changes to cases just do not function at all. The app hangs up sometimes. The only reason I use this at all is so I don’t need to sign into seven different Two-factor authenticators to do what I need to do.","offTopic":false},{"id":"ef7ee600-9144-4730-84a5-8d2dc55e077d","excerpt":"Salesforce — Used this on my work phone. Absolute shame. Despite what your browser says, it's not better on the app. So many buttons and menus get erased when transitioned to the app. I cannot manage images like I could in my web browser. What's worse is that if you want to use the regular browser version on your phone","url":"https://play.google.com/store/apps/details?id=com.salesforce.chatter&hl=en","role":"pain","weight":0.73589647,"occurredAt":"2022-09-08T19:14:25.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/CRM","intent":"other","painScore":0.22222222,"sentiment":-0.5555556,"confidence":0.6020971,"matchedPatterns":["product:salesforce"],"statement":"What's worse is that if you want to use the regular browser version on your phone (because it's the only one that works) you have to endure constant work flow crashing advertisements from Salesforce demanding that you download the app.","title":"Salesforce","body":"Used this on my work phone. Absolute shame. Despite what your browser says, it's not better on the app. So many buttons and menus get erased when transitioned to the app. I cannot manage images like I could in my web browser. What's worse is that if you want to use the regular browser version on your phone (because it's the only one that works) you have to endure constant work flow crashing advertisements from Salesforce demanding that you download the app.","offTopic":false},{"id":"dbca686a-bd79-4fa1-9aeb-e265e9484bd6","excerpt":"Salesforce — Extremely Limited in Functionality from Mobile — The mobile app is really not good for anything other than viewing chatter updates or reports. The pages and links load less than 10% of the time and no editing or sharing functionalities exist from within the app for reports or links. For such a large compan","url":"https://apps.apple.com/us/app/id404249815?see-all=reviews","role":"request","weight":0.49037036,"occurredAt":"2023-05-24T12:35:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/CRM","intent":"other","painScore":0.012903226,"sentiment":-0.032258064,"confidence":0.48412362,"matchedPatterns":["product:salesforce"],"statement":"Salesforce — Extremely Limited in Functionality from Mobile.","title":"Salesforce — Extremely Limited in Functionality from Mobile","body":"The mobile app is really not good for anything other than viewing chatter updates or reports. The pages and links load less than 10% of the time and no editing or sharing functionalities exist from within the app for reports or links. For such a large company you would think the mobile app would be better.","offTopic":false},{"id":"a22595df-1170-48dc-aa70-fd08b540b409","excerpt":"Salesforce — Mobile app sucks — Needs a LOT of improvement to be at parity with the web version. That said, I am glad it exists.  It's just not anything like the web version.","url":"https://apps.apple.com/us/app/id404249815?see-all=reviews","role":"pain","weight":0.3906667,"occurredAt":"2026-05-22T12:13:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/CRM","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.293,"matchedPatterns":["product:salesforce"],"statement":"Salesforce — Mobile app sucks.","title":"Salesforce — Mobile app sucks","body":"Needs a LOT of improvement to be at parity with the web version. That said, I am glad it exists.  It's just not anything like the web version.","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":5},{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":2}],"total":7}}