Drive and Shop with Shipt: Low Pay and Poor Tips for Shipt Drivers
Pay for Shipt workers is consistently described as inadequate, with many expressing frustration over low earnings and unreliable tipping from customers. Additionally, the app's payment process is criticized for delays, further exacerbating the dissatisfaction with compensation.
28 different people have complained about this since 19 Mar 2025, most recently on 26 Oct 2026. 5 of them in the last 30 days.
- “The lack of adequate encouragement for customers to leave reasonable tips makes the situation even more frustrating, especially when shoppers go above and beyond to provide excellent service.”
- “Drive and Shop with Shipt — This App is Terrible!.”
- “Many customers do not tip which is frustrating as like waiters/servers at restaurants, Shipt workers also rely on tips for income.”
28 people in 28 posts across 2 sources · 5 in the last 30 days, 8 in the 30 before
The pain
shares of 28 peopleWhat goes wrong, and for whom
- Who
- 28 people using Drive and Shop with Shipt
- What goes wrong
- Low pay relative to effort17 people · 61%
- Payouts are delayed or withheld6 people · 21%
- App crashes or loops on login4 people · 14%
- Support agents are unhelpful or unreachable4 people · 14%
- Since
- 19 Mar 2025 → 26 Oct 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Drive and Shop with Shipt
- Looking for something else
- 0% want an alternative · 7% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“The lack of adequate encouragement for customers to leave reasonable tips makes the situation even more frustrating, especially when shoppers go above and beyond to provide excellent service.”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint2693%
- Request27%
Sources
28 signals · 2 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 6 posts were held back as off-topic; all 28 still count toward the score.
…penses add up quickly and significantly reduce what we actually earn. The lack of adequate encouragement for customers to leave reasonable tips makes the situation even more frustrating, especially when shoppers go above and beyond to provide excellent service. Shipt needs to reevaluate its pay structure, offer more…
FrustratedMissing feature…er as I was arriving for no apparent reason. It happens all the time. Such a waste of time and fuel. Get a few bucks and get out!
Wastes timeDrive and Shop with Shipt — This App is Terrible! I’ve only worked a week and I’m already fed up. The app says payout is on Friday. Today is Friday and my account balance is zero. A whole week of shopping and paying gas out of my pocket. Their ai chat support is mind numbingly useless, and the human support agent…
Strong complaint…re because it’s ridiculous and unfounded. This is a terrible company. The pay is horrible. Customer service is horrible.
Strong complaint…it does not seem that delivery pay out has increased even slightly. Many customers do not tip which is frustrating as like waiters/servers at restaurants, Shipt workers also rely on tips for income. The use of the app itself is easy but incentives given to workers and pay are not equitable to rising costs for fuel and…
Frustrated
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 40.6 · 08 Nov 2026, 08:00 → 09:15 UTC
How the score was measured39 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Low Pay and Poor Tips for Shipt Drivers a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 28 different people described it independently, in 28 mentions, the earliest from 19 Mar 2025 and the most recent from 26 Oct 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: steady — no change the counts can show. 5 people raised it in the last 30 days and 8 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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The Shipt app's payout process seems to be a major issue, with some people finding their account balance still at zero on payday. We've heard from 10 people about this and other pay-related frustrations. How long did it take you to resolve the payout issue, and what finally worked for you?