Drive and Shop with Shipt: Frustrating Shipt App Experience
Users find the Drive and Shop with Shipt app frustrating due to its slow performance and frequent glitches. Many users express dissatisfaction, labeling it as the worst shopping app available.
11 different people have complained about this since 09 Dec 2019, most recently on 02 Nov 2026. 2 of them in the last 30 days.
- “Drive and Shop with Shipt — App is frustrating.”
- “been delivering with this and my available balance is still at zero and the app still doesn't recognize that I've already done orders.”
- “Drive and Shop with Shipt — Terrible app.”
11 people in 11 posts across 2 sources · 2 in the last 30 days, 0 in the 30 before
The pain
shares of 11 peopleWhat goes wrong, and for whom
- Who
- 11 people using Drive and Shop with Shipt
- What goes wrong
- Messages to customers go to spam2 people · 18%
- Since
- 09 Dec 2019 → 02 Nov 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Drive and Shop with Shipt
- Looking for something else
- 0% want an alternative · 27% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“Would be nice if we actually could use it this way..”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint873%
- Request327%
Sources
11 signals · 2 sources
Evidence
Raw public posts behind this opportunity — click through to the original
Drive and Shop with Shipt — App is frustrating The app is slow. I believe it’s because I don’t have cell service but when I take a photo or use the map, it’s inconsistent. Sometimes takes minutes to work once a cell connection is restored.
FrustratedDrive and Shop with Shipt app needs to be updated. been delivering with this and my available balance is still at zero and the app still doesn't recognize that I've already done orders. Another thing, it needs to ease up on the late for delivery part because, I had an order and the store didn't have the items on…
Drive and Shop with Shipt — Terrible app The app has so many bugs, before doing shops you have to make sure everything is updated because it will not let you complete an order if your app isn’t updated. If you are unable to complete an order to multiple error codes, you will have to restart your phone, call shopper…
Drive and Shop with Shipt The scanning portion of the app just straight up doesn't work 99% of the time. It makes your orders take 2-3 times as long as they should because you are standing there in the store praying that it will properly open the scanner so you can move on to the next item. You as a shopper are at the…
Doesn't workDrive and Shop with Shipt — Glitch It’s slow and it always glitches during the most important time and it should let you know when the stores are remodeling and gives us some grace periods to deliver orders cause some customers be slow with credentials or the connection isn’t stable to upload proof
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 34.8 · 13 Nov 2026, 03:00 → 04:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Frustrating Shipt App Experience a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 11 different people described it independently, in 11 mentions, the earliest from 09 Dec 2019 and the most recent from 02 Nov 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: steady — no change the counts can show. 2 people raised it in the last 30 days and 0 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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The Shipt app scanner often fails to recognize barcodes or even open, which ends up doubling the time it takes for people to finish a single shop. We found 11 people struggling with these glitches and seeing their earnings balance stay at zero despite finishing their deliveries. Which specific model of phone are you using when the camera refuses to scan the items?