{"data":{"items":[{"id":"571d55b3-d495-4daf-a071-8c4a7ba8bc1f","excerpt":"HelpDesk Host — SCAM! SCAM! SCAM! — Don’t use this app it’s used by third world criminals. If you use it you will be scammed. Thought I was contacting PayPal got the number from google guess I’m gonna stop using them to. Connected to some man from India that told me they had to verify my PayPal account by downloading t","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.6329731,"occurredAt":"2024-11-11T21:32:18.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.4521236,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — SCAM!","title":"HelpDesk Host — SCAM! SCAM! SCAM!","body":"Don’t use this app it’s used by third world criminals. If you use it you will be scammed. Thought I was contacting PayPal got the number from google guess I’m gonna stop using them to. Connected to some man from India that told me they had to verify my PayPal account by downloading this app and sending money through PayPal. Nice try but you didn’t get baby. Be careful can’t trust google to look up the numbers of corporations anymore. Think I’ll be finding a new search engine if google going to allow this garbage on there. Now that I think about it apple should take this app off the App Store immediately unless they want to be complicit in ripping people off.","authorHash":"0ec85bc91d3f266c8348a5a67918e42b","rating":1,"offTopic":false},{"id":"f9ea7d21-c66a-4cff-aeeb-006506359734","excerpt":"HelpDesk Host — Got into my bank app - SCAM — Please don't reply to my review trying to defend this crummy app, which is basically theft on wheels. I caught you guys red-handed trying to steal money directly out of my bank account.\n\nI had to change my user ID because somebody kept on trying to change my email address, ","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.6055,"occurredAt":"2026-06-22T02:49:06.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.4325,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Got into my bank app - SCAM.","title":"HelpDesk Host — Got into my bank app - SCAM","body":"Please don't reply to my review trying to defend this crummy app, which is basically theft on wheels. I caught you guys red-handed trying to steal money directly out of my bank account.\n\nI had to change my user ID because somebody kept on trying to change my email address, phone number, etc. They pretended they were connected to Apple support after installing the app. They immediately wanted to look at my bank app and my Venmo app. They tried to instigate a fake crypto Transfer. Immediately deleted, and I had to change my banking password and my Venmo password.\n\nI mean, really, absolutely do not respond to my review. This is simply a warning for people do not install this app these pos-es got directly into my bank account and instigated an email change and a user ID change. I had to login as quickly as I could to block it, fortunately, my bank detected the activity and locked out the user, but I ended the session and deleted the app as quickly as I could. While they were working on my bank account, somebody else was trying to get into my Venmo, but they weren’t able to get into that either.","authorHash":"7e0eacd5da440fe63fcde92b3aa60f09","rating":1,"offTopic":false},{"id":"e37bd424-0c99-44a3-9278-ee13d3af20d3","excerpt":"HelpDesk Host — Got scammed through it — I got scammed today and lost all of my cripto currency. The scammers used this app to impersonate the support team from Coinbase while claiming to help me secure my account after an invasion attempt. They gave me a code which showed me the logo of Coinbase, making it all seem ve","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.6030168,"occurredAt":"2023-08-01T01:58:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.4307263,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Got scammed through it.","title":"HelpDesk Host — Got scammed through it","body":"I got scammed today and lost all of my cripto currency. The scammers used this app to impersonate the support team from Coinbase while claiming to help me secure my account after an invasion attempt. They gave me a code which showed me the logo of Coinbase, making it all seem very legitimate. After disconnecting with them, all of my funds have been transferred and Coinbase says the can’t do anything about. I assume they were watching my screen and saw my recovery sentence, as I never shared the password with them.","authorHash":"cfbda1740913ed615c6df62ccfdf97fb","rating":1,"offTopic":false},{"id":"f117155f-e042-4f8f-a3a5-30f5d2bd60f8","excerpt":"HelpDesk Host — Facebook SCAM — They tried to look at my financial apps which had nothing to do with my business account on FACEBOOK. And claimed someone was trying to buy cryptocurrency and that they needed to see my Venmo, Cash app accounts..the crazy thing is that the number popped up in the Meta Business Suite app.","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.57554376,"occurredAt":"2024-11-18T23:02:44.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.41110268,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Facebook SCAM.","title":"HelpDesk Host — Facebook SCAM","body":"They tried to look at my financial apps which had nothing to do with my business account on FACEBOOK. And claimed someone was trying to buy cryptocurrency and that they needed to see my Venmo, Cash app accounts..the crazy thing is that the number popped up in the Meta Business Suite app..why hasn’t this been deleted yet?? I blame FACEBOOK for their poor customer service if they had a way to legitimately contact their support team no one would have to be going through all of this.","authorHash":"38c1b83b9bf4b08e1e6998f992a9150f","rating":1,"offTopic":false},{"id":"f9537600-3db8-4454-9243-0ed63391a3d6","excerpt":"HelpDesk Host — TOTAL SCAM — This is a total scam. I had an issue with a payment through eBay. I contacted eBay customer service which I thought was them. They had me download this app at least three people were working on this and gave me different codes they told me I had to set up eBay with the Venmo so they got int","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.57554376,"occurredAt":"2024-09-24T14:40:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.41110268,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — TOTAL SCAM.","title":"HelpDesk Host — TOTAL SCAM","body":"This is a total scam. I had an issue with a payment through eBay. I contacted eBay customer service which I thought was them. They had me download this app at least three people were working on this and gave me different codes they told me I had to set up eBay with the Venmo so they got into my eBay account and got all my account information off of eBay then they had me send money to my friend and had my friend send the money back, but I never got it back so they got over $2900 of my money, this account this app needs to be shut down and investigated you can’t trust anybody","authorHash":"91f7e4ab4f0eac9d81d7e99e530ed587","rating":1,"offTopic":false},{"id":"b384b75f-08e0-4059-bfdd-d3941f931f85","excerpt":"HelpDesk Host — BEWARE SCAM APP — This is exact thing happened to me as well!! They pretended to be Facebook support team then showed that someone was trying to take over $12,000 from my account on facebook. Then tried to get me to go through all my financial apps to see if the scammers had gotten into those then the l","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.55947304,"occurredAt":"2024-11-14T22:33:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3996236,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — BEWARE SCAM APP.","title":"HelpDesk Host — BEWARE SCAM APP","body":"This is exact thing happened to me as well!! They pretended to be Facebook support team then showed that someone was trying to take over $12,000 from my account on facebook. Then tried to get me to go through all my financial apps to see if the scammers had gotten into those then the last straw was when they tried to convince me to send $2,000 to a friend of mine via Venmo app - several red flags along the way with this call. I finally hung up the phone on them. So beware!!!!!","authorHash":"c7d1e57e7d3261ee674634194d5c44a7","rating":1,"offTopic":false},{"id":"af3cd00d-1fc5-4547-b6e1-c6a349f45ce2","excerpt":"HelpDesk Host — WARNING - Used by Scammers — A scammer from a fake help desk website (EBay) had me download this app to gain screen-share access to my phone. I have read other reviews of this app now and it seems as though others have had the same problem with scammers. If you use this app make sure you 100% know who y","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.55947304,"occurredAt":"2024-10-05T18:25:28.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3996236,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — WARNING - Used by Scammers.","title":"HelpDesk Host — WARNING - Used by Scammers","body":"A scammer from a fake help desk website (EBay) had me download this app to gain screen-share access to my phone. I have read other reviews of this app now and it seems as though others have had the same problem with scammers. If you use this app make sure you 100% know who you are allowing to see your phone and be sure not to have any passwords or financial information visible on your screen to protect yourself.","authorHash":"7f2b36eaacfd6e35698567c428604847","rating":1,"offTopic":false},{"id":"71ba535b-a0fd-4861-a602-e9aa504d722a","excerpt":"HelpDesk Host — Apple Scam — This is a foreign scam out of a Third World country like Afghanistan or Pakistan that is Advertising using Google ad words. They come up as an advertised response For a search term, such as “Apple contact.” if you’re not careful and you call the advertised ad word, phone number, they will l","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.55947304,"occurredAt":"2024-10-05T00:06:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3996236,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Apple Scam.","title":"HelpDesk Host — Apple Scam","body":"This is a foreign scam out of a Third World country like Afghanistan or Pakistan that is Advertising using Google ad words. They come up as an advertised response For a search term, such as “Apple contact.” if you’re not careful and you call the advertised ad word, phone number, they will lead you to download this app. Then they will direct you to enter a number they give you which will then grant them access to your Apple device. Beware: it is a complete scam and they are not affiliated with Apple. Their goal is to get as much money out of you as they possibly can! 😬","authorHash":"0cb3bc48b974576076090f941beb88f9","rating":1,"offTopic":false},{"id":"fd8998e3-371b-45e5-826b-51d68f8a9e92","excerpt":"HelpDesk Host — SCAM — Tried getting in contact with “Roku” to cancel a subscription my son downloaded, guy with Indian accent answered with only a “hello” told me to download the app and give him access which I thought was weird. He wanted me to open my settings app and go to my account profile and open UBER when I as","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-07-31T19:23:10.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — SCAM.","title":"HelpDesk Host — SCAM","body":"Tried getting in contact with “Roku” to cancel a subscription my son downloaded, guy with Indian accent answered with only a “hello” told me to download the app and give him access which I thought was weird. He wanted me to open my settings app and go to my account profile and open UBER when I asked what for he said it was part of the verification process. I didn’t feel comfortable specially after he asked what my 3 digit security code was so I hung up and came here to see all the negative reviews. I hope I don’t get scammed out of my money. I locked my card and used a different # to call customer service in which sounded a lot more legit off the bat. Don’t get scammed, trust your instinct.","authorHash":"0ac883e2f0c447b3ac2b3f07c8377007","rating":1,"offTopic":false},{"id":"45726f08-daa4-45df-a152-bf484353fad2","excerpt":"HelpDesk Host — Peacock Scam — I really think you shouldnt create an app which is so ready to be utilized by scammers. Peacock doesnt have a phone number. I wanted to cancel. Found a phone number which was false. The guy on the other end wanted me to download this app. I downloaded it, but I was suspicious and hang up ","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-03-03T02:52:19.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Peacock Scam.","title":"HelpDesk Host — Peacock Scam","body":"I really think you shouldnt create an app which is so ready to be utilized by scammers. Peacock doesnt have a phone number. I wanted to cancel. Found a phone number which was false. The guy on the other end wanted me to download this app. I downloaded it, but I was suspicious and hang up and erased it in a few minutes. What I would like to know is were they able to get to my phone data during those few minutes? Can you, developer, answer that question?","authorHash":"6910c2c2a6f33e62fb303ac91c74ca45","rating":1,"offTopic":false},{"id":"fab0c5f8-7ed8-4088-8824-249af3728926","excerpt":"HelpDesk Host — SCAM — Found a customer service number for Zelle through Safari, got connected with an indian man who prompted me to download this app, I shared my screen, and then he had me send $495 to a Zelle account. I feel so stupid. Then, he tried to get me to send an iTunes Gift Card to my own email, then wanted","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-03-02T18:19:43.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — SCAM.","title":"HelpDesk Host — SCAM","body":"Found a customer service number for Zelle through Safari, got connected with an indian man who prompted me to download this app, I shared my screen, and then he had me send $495 to a Zelle account. I feel so stupid. Then, he tried to get me to send an iTunes Gift Card to my own email, then wanted me to read out the code to him. At this point I came to my senses and realized what was going on. I hung up, called my bank, and they cancelled the pending charge for fraud, and I kept all of my money.\n\nSTAY SAFE, AND ONLY CALL PHONE NUMBERS DIRECTLY THROUGH THE APP OR WEBSITE YOU NEED HELP WITH!!!","authorHash":"c873ec55e76b46bb4433816faa36dc36","rating":1,"offTopic":false},{"id":"ef9977fe-a3da-473d-8462-2dfa193d9543","excerpt":"Zendesk Support — Poor customer service clunky app — We have been a customer for 10 years, one day Zendesk accidentally disabled all our accounts. No one to talk to, no phone number. Worst customer service ever. The app is ok but it does not appear that their UX designer has any human factors training, it’s complicated","url":"https://apps.apple.com/us/app/id1174276185?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2024-12-08T01:12:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:zendesk"],"statement":"Zendesk Support — Poor customer service clunky app.","title":"Zendesk Support — Poor customer service clunky app","body":"We have been a customer for 10 years, one day Zendesk accidentally disabled all our accounts. No one to talk to, no phone number. Worst customer service ever. The app is ok but it does not appear that their UX designer has any human factors training, it’s complicated to navigate, to respond to tickets, to updates, but it does worth a single star as it can help in case of emergency","authorHash":"a77d56cb110f11be52ec661e615ba6c4","rating":3,"offTopic":true},{"id":"5ee58a9e-9e8a-4043-80bb-26243a52fbcc","excerpt":"HelpDesk Host — ⚠️MASSIVE SCAM PLEASE DO NOT DOWNLOAD ⚠️ — I looked up the PayPal customer service number and called it. The people working there asked me to download this app. I didn’t even think to check the reviews before continuing to download it. Once I put the code in that they said to put my screen went on recor","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2024-11-13T11:10:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — ⚠️MASSIVE SCAM PLEASE DO NOT DOWNLOAD ⚠️.","title":"HelpDesk Host — ⚠️MASSIVE SCAM PLEASE DO NOT DOWNLOAD ⚠️","body":"I looked up the PayPal customer service number and called it. The people working there asked me to download this app. I didn’t even think to check the reviews before continuing to download it. Once I put the code in that they said to put my screen went on record and saw my home screen. Then they asked me to go to the camera app and take a picture of myself and then send it to PayPal? Funny thing is that all I needed help with was figuring out how to refund someone who sent me money. I finally figured out how to do that on MY OWN and all i had to do was press the screen about 3 times. Luckily for me, they haven’t been able to access my money, assuming that’s what they were trying to do.","authorHash":"4513b4c469c4d994757fb3f436ab40d3","rating":1,"offTopic":false},{"id":"a9b2a353-282d-49e6-b4b7-a63eb92aacda","excerpt":"HelpDesk Host — Scam!!! Do not use — Called a number to get a refund for you tube tv and I got a person who instructed me to download this app.  I did not read the previous review until now!  I gave them access to my phone so now they have my vpn and ip address!!! He was taking me to a Apple\nGift card to send myself 49","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2024-10-06T23:17:35.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Scam!!!","title":"HelpDesk Host — Scam!!! Do not use","body":"Called a number to get a refund for you tube tv and I got a person who instructed me to download this app.  I did not read the previous review until now!  I gave them access to my phone so now they have my vpn and ip address!!! He was taking me to a Apple\nGift card to send myself 490.00 to use as a “verification”.  I hung up at that point but they have my data now.  Be careful everyone, stay safe!!!","authorHash":"016607bd6d106d1ab43064ab34c52a67","rating":1,"offTopic":false},{"id":"7f0933b7-27c5-423e-94fc-368a5b2cffd4","excerpt":"HelpDesk Host — SCAM — I needed support with redeeming my Amazon gift card claim code dialed the number. The man immediately started asking me to download this app called helpdesk host and was super pushy with getting my information. As soon as I started asking questions why he needed this type of information he got re","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2024-10-03T20:04:01.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — SCAM.","title":"HelpDesk Host — SCAM","body":"I needed support with redeeming my Amazon gift card claim code dialed the number. The man immediately started asking me to download this app called helpdesk host and was super pushy with getting my information. As soon as I started asking questions why he needed this type of information he got really on the phone with me. I said why do you need to access my phone if I’m just calling about Amazon gift card then I requested an American representative and he said why do you need that with an attitude and then he hung up so please don’t download the app please don’t allow these people to access your phones because it literally almost happened to me.","authorHash":"6d24aaa4aea3a5e9e7c7fea38c72ac99","rating":1,"offTopic":false},{"id":"d5272a97-8795-4602-b91c-05949ef64dae","excerpt":"HelpDesk Host — Scaaaaaaaaaaammmmmmmmm — This app is a scam, an Indian guy from “Facebook customer service” make me download it, I just find out that Facebook have no customer service number, the app will start to record your screen and probably try to create a backdoor in your phone to access whenever they want please","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.49209803,"occurredAt":"2024-10-29T22:08:32.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3514986,"matchedPatterns":["product:HelpDesk Host"],"statement":"This app is a scam, an Indian guy from “Facebook customer service” make me download it, I just find out that Facebook have no customer service number, the app will start to record your screen and probably try to create a backdoor in your p…","title":"HelpDesk Host — Scaaaaaaaaaaammmmmmmmm","body":"This app is a scam, an Indian guy from “Facebook customer service” make me download it, I just find out that Facebook have no customer service number, the app will start to record your screen and probably try to create a backdoor in your phone to access whenever they want please don’t download and report","authorHash":"f9246b8721abfce5296d2c358b830a25","rating":1,"offTopic":false},{"id":"096a9956-efc8-4f8b-975a-3a2a34516b49","excerpt":"Customer App - Zoho Assist — No customer service — This is awful that you list a customer service number but they don’t work!!","url":"https://apps.apple.com/us/app/id1277551323?see-all=reviews","role":"pain","weight":0.4890396,"occurredAt":"2026-01-05T17:34:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.25604168,"matchedPatterns":["terrible","product:Customer App"],"statement":"This is awful that you list a customer service number but they don’t work!!","title":"Customer App - Zoho Assist — No customer service","body":"This is awful that you list a customer service number but they don’t work!!","authorHash":"604a75a422e0d4c2c58098cacf0aed2d","rating":1,"offTopic":false},{"id":"566b0784-d09d-4b34-aed5-ebfc444730c6","excerpt":"HelpDesk Host — Scammers love this — I was scammed out of $14,000 by someone claiming to be a customer service rep for eBay. They basically got into my financial instruments and proceeded to screw me over. I would in the future never let anyone access my iPhone via an app like this. Lesson learned.","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.4745206,"occurredAt":"2024-10-02T05:53:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"praise","painScore":0.16470589,"sentiment":-0.4117647,"confidence":0.40741667,"matchedPatterns":["praise","product:HelpDesk Host"],"statement":"HelpDesk Host — Scammers love this.","title":"HelpDesk Host — Scammers love this","body":"I was scammed out of $14,000 by someone claiming to be a customer service rep for eBay. They basically got into my financial instruments and proceeded to screw me over. I would in the future never let anyone access my iPhone via an app like this. Lesson learned.","authorHash":"6cf53ef45679b6b396e317f4745e2b9a","rating":1,"offTopic":false},{"id":"234d4e9b-a4ce-44cf-a843-22f9375ef581","excerpt":"HelpDesk Host — Scam!!! — Got me for 500 saying they were from Apple!! I had a bunch of hackers on my phone and  phone not under warranty I would have to buy Apple Card’s to cover it. In which I would be reimbursed.. As a rule I usually have my gaurd up but David seem to catch me at a bad time and he swore it was legit","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.45482498,"occurredAt":"2026-02-24T03:22:23.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.324875,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Scam!!!.","title":"HelpDesk Host — Scam!!!","body":"Got me for 500 saying they were from Apple!! I had a bunch of hackers on my phone and  phone not under warranty I would have to buy Apple Card’s to cover it. In which I would be reimbursed.. As a rule I usually have my gaurd up but David seem to catch me at a bad time and he swore it was legit. So I fell for it.","authorHash":"608aa04d6666250a7840c07472e4e821","rating":1,"offTopic":false},{"id":"b5c69a67-0816-4044-b7f0-12ca361cb22c","excerpt":"HelpDesk Host — Scam — These people are only looking to get into your bank account and take your money.  When I refused to allow access I was threatened! & told I double. Be put on a list that guaranteed Apple would not ever offer assistance.  He told me there were numerous hackers out there trying to steal my informat","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.4536,"occurredAt":"2026-09-05T14:53:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.324,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Scam.","title":"HelpDesk Host — Scam","body":"These people are only looking to get into your bank account and take your money.  When I refused to allow access I was threatened! & told I double. Be put on a list that guaranteed Apple would not ever offer assistance.  He told me there were numerous hackers out there trying to steal my information.\nSTOP THEM !!!!","authorHash":"d0feafe9bbff7647bc4bb51610d15752","rating":1,"offTopic":false},{"id":"dbcb90cc-3ef1-4cbe-89f3-fcd530039c42","excerpt":"HelpDesk Host — FRAUD — Please don’t download this app if customer support is telling you to! I should’ve read the reviews before I did. I called who I thought was supposed to be Facebook customer support and ended up being scammers who have now made my life a mess at the moment. Save yourself a headache!","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.44309804,"occurredAt":"2024-11-01T21:37:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3164986,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — FRAUD.","title":"HelpDesk Host — FRAUD","body":"Please don’t download this app if customer support is telling you to! I should’ve read the reviews before I did. I called who I thought was supposed to be Facebook customer support and ended up being scammers who have now made my life a mess at the moment. Save yourself a headache!","authorHash":"78b30030f594c0f004f0fe6d6d9c3f33","rating":1,"offTopic":false},{"id":"2e07ab99-a92e-490f-bcc2-54e74ec8b102","excerpt":"HelpDesk Host — SCAM SCAM — PLEASE DO NOT USE THIS APP PLEASE HEED THIS WARNINF. It is a scam. I downloaded the app and they ask you on the app to put in a session  code basically to hack your phone. Good thing my brother is tech boy over here and I always think twice before anything. So didn’t put in session code but ","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.4413315,"occurredAt":"2024-11-08T17:41:06.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.29565218,"sentiment":-0.73913044,"confidence":0.340625,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — SCAM SCAM.","title":"HelpDesk Host — SCAM SCAM","body":"PLEASE DO NOT USE THIS APP PLEASE HEED THIS WARNINF. It is a scam. I downloaded the app and they ask you on the app to put in a session  code basically to hack your phone. Good thing my brother is tech boy over here and I always think twice before anything. So didn’t put in session code but was dumb enough to call these people.","authorHash":"df08bbda75036371cc55a2fd098ca4c9","rating":1,"offTopic":false},{"id":"4ae260f3-f3e9-4b93-ba39-a867c921e843","excerpt":"HelpDesk Host — Almost got scammed by Indian Scammers — Was having problem with facebook account, i was not aware that this was scam until i read the reviews. The guy asked me to download the app and I was almost going to fill the details . Suddenly i just read the reviews and realised that i am going to get scammed!!!","url":"https://apps.apple.com/ca/app/id1529442180?see-all=reviews","role":"pain","weight":0.43277502,"occurredAt":"2024-12-06T13:46:21.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.309125,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Almost got scammed by Indian Scammers.","title":"HelpDesk Host — Almost got scammed by Indian Scammers","body":"Was having problem with facebook account, i was not aware that this was scam until i read the reviews. The guy asked me to download the app and I was almost going to fill the details . Suddenly i just read the reviews and realised that i am going to get scammed!!!","authorHash":"2bede959b303d60a05ea235c8991f5fc","rating":1,"offTopic":false},{"id":"47074f15-8bcd-4593-a4fb-2184a3632344","excerpt":"HelpDesk Host — Scammers — We also got scammed using this as the scammers have their number associated with Facebook help. They were very good at getting us to panic.\n\nCan the developers tell us what information the host can access through this? Can they only see what you have on your screen or can they look elsewhere ","url":"https://apps.apple.com/ca/app/id1529442180?see-all=reviews","role":"pain","weight":0.42444643,"occurredAt":"2025-02-17T13:41:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Help desk & support","intent":"other","painScore":0.2857143,"sentiment":-0.71428573,"confidence":0.330125,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Scammers.","title":"HelpDesk Host — Scammers","body":"We also got scammed using this as the scammers have their number associated with Facebook help. They were very good at getting us to panic.\n\nCan the developers tell us what information the host can access through this? Can they only see what you have on your screen or can they look elsewhere on your device?  Thank you","authorHash":"3c1c19c468176dba149fcc951705b10c","rating":1,"offTopic":false},{"id":"0fbecee1-050a-4ac4-9a81-2a4593a54997","excerpt":"HelpDesk Host — SCAM — SCAM! Scam! Scam! Unfortunately I was a victim to downloading this app as well. Common to other people, I google icloud customer support number and was sent to a scammer. They will have you to download this app to gather your info. Thankfully I stopped in time but be aware!!","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.405825,"occurredAt":"2024-11-15T23:52:28.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.289875,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — SCAM.","title":"HelpDesk Host — SCAM","body":"SCAM! Scam! Scam! Unfortunately I was a victim to downloading this app as well. Common to other people, I google icloud customer support number and was sent to a scammer. They will have you to download this app to gather your info. Thankfully I stopped in time but be aware!!","authorHash":"d7933696afedbdbab4b3842e0df15ffb","rating":1,"offTopic":false},{"id":"11ca644c-5e30-416d-985b-1528c64f8117","excerpt":"HelpDesk Host — This app is used to scam — They pretend they’re PayPal or AT&T or another service where you’d provide your credit card… they then steal your card info it’s always some dudes with funny accents on the phone that call you after you hit a Google link number","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.39899802,"occurredAt":"2024-10-29T22:08:01.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2849986,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — This app is used to scam.","title":"HelpDesk Host — This app is used to scam","body":"They pretend they’re PayPal or AT&T or another service where you’d provide your credit card… they then steal your card info it’s always some dudes with funny accents on the phone that call you after you hit a Google link number","authorHash":"41dd53f79c33ef13e816df20c986d999","rating":1,"offTopic":false},{"id":"b467d9c8-9951-462f-9a97-6c94ab83a27a","excerpt":"HelpDesk Host — Scam Alert — Asked me to download this app to share my screen under a guise of tech support beware that they are floating the number as tech support due to which AI will misidentify it and recommend you to use it for a fix. In my instance it was door-dash support. Obv they cannot hack iphone thank you a","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.38982502,"occurredAt":"2026-06-12T02:58:32.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.24,"sentiment":-0.6,"confidence":0.314375,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Scam Alert.","title":"HelpDesk Host — Scam Alert","body":"Asked me to download this app to share my screen under a guise of tech support beware that they are floating the number as tech support due to which AI will misidentify it and recommend you to use it for a fix. In my instance it was door-dash support. Obv they cannot hack iphone thank you apple!!","authorHash":"1838eeddb37c1c553febecca00af77e8","rating":1,"offTopic":false},{"id":"33c63655-1982-4de7-adbe-d2c964e8a9c4","excerpt":"HelpDesk Host — Scammed — Please read review from blackguygolf. Ditto story for me as well. \nSeemed legit until he asked for Zelle account. \nSaid 3 people from FB tried to hack into my FB account regarding a sale of a car, but  he would fix it. I did not have a car for sale.","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.373975,"occurredAt":"2024-11-21T16:44:17.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.267125,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Scammed.","title":"HelpDesk Host — Scammed","body":"Please read review from blackguygolf. Ditto story for me as well. \nSeemed legit until he asked for Zelle account. \nSaid 3 people from FB tried to hack into my FB account regarding a sale of a car, but  he would fix it. I did not have a car for sale.","authorHash":"ef2c4e621bd22c38f399c479ad8b1ed6","rating":1,"offTopic":false},{"id":"e2dc7b62-1cee-4369-b3b0-2b171bf2830c","excerpt":"HelpDesk Host — Terrible! Please don’t download. — First of all, I was told to download it because I was seeking help. A man had a motive to push me to give him my information bank. It got me turned off! He was so rude and insulted me. I hung on him and reported him.","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.36785,"occurredAt":"2024-10-15T00:41:17.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.26275,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Terrible!","title":"HelpDesk Host — Terrible! Please don’t download.","body":"First of all, I was told to download it because I was seeking help. A man had a motive to push me to give him my information bank. It got me turned off! He was so rude and insulted me. I hung on him and reported him.","authorHash":"f4a54a6c5278f9319f51cc6e0b50df62","rating":1,"offTopic":false},{"id":"5f8dea87-f76c-4996-8ee4-baff85d7d5ef","excerpt":"HelpDesk Host — Used by scammers — This app is used by scammers pretending to be Apple support. It maybe be legit App, but I highly recommend not to use it.\nIf you are on the phone with “apple support” person in a noisy office and Indian accent, just try to waste their time as much as possible.","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.36768,"occurredAt":"2026-06-04T16:58:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.28,"sentiment":-0.7,"confidence":0.28725,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Used by scammers.","title":"HelpDesk Host — Used by scammers","body":"This app is used by scammers pretending to be Apple support. It maybe be legit App, but I highly recommend not to use it.\nIf you are on the phone with “apple support” person in a noisy office and Indian accent, just try to waste their time as much as possible.","authorHash":"837c8600ed4a4db897e7b0f5560edb63","rating":1,"offTopic":false},{"id":"7c0d7326-651e-4fe8-b154-839768d2e865","excerpt":"HelpDesk Host — Scam to get into your phone — Sometimes I think the guys who work for these companies think everyone is brain dead and will just go ahead and link them to your accounts like pay pal, Apple Pay etc etc.  \nLike I say I might be old but not an idiot.","url":"https://apps.apple.com/ca/app/id1529442180?see-all=reviews","role":"pain","weight":0.36049998,"occurredAt":"2026-05-01T19:11:34.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2575,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Scam to get into your phone.","title":"HelpDesk Host — Scam to get into your phone","body":"Sometimes I think the guys who work for these companies think everyone is brain dead and will just go ahead and link them to your accounts like pay pal, Apple Pay etc etc.  \nLike I say I might be old but not an idiot.","authorHash":"16b39f290158901f7eba359e60405a4d","rating":1,"offTopic":false},{"id":"fcad32e9-b83f-4822-861d-94ece5242ab6","excerpt":"HelpDesk Host — SCAM!!!! — Wish I would’ve read prior reviews before downloading this app and almost getting taken from someone pretending to be from the CANON printer company. As soon as they asked me for my Venmo account, I knew it was a scam. DON’T DO IT!","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.356825,"occurredAt":"2026-05-07T18:42:32.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.254875,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — SCAM!!!!.","title":"HelpDesk Host — SCAM!!!!","body":"Wish I would’ve read prior reviews before downloading this app and almost getting taken from someone pretending to be from the CANON printer company. As soon as they asked me for my Venmo account, I knew it was a scam. DON’T DO IT!","authorHash":"d4a1664cc4eb349bbf4f0d15196a5380","rating":1,"offTopic":false},{"id":"6372dd65-9085-49e1-bcfb-a089fc705f05","excerpt":"HelpDesk Host — Scam Alert — Do not download this app. I had an apple alert saying $149.99 was charged to my Apple Pay (I don’t use Apple Pay). Thank god I decided to read the reviews and call an actual Apple support agent. In short don’t download this app.","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.3556,"occurredAt":"2026-03-12T22:05:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.254,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Scam Alert.","title":"HelpDesk Host — Scam Alert","body":"Do not download this app. I had an apple alert saying $149.99 was charged to my Apple Pay (I don’t use Apple Pay). Thank god I decided to read the reviews and call an actual Apple support agent. In short don’t download this app.","authorHash":"96c6dc679f0bebb8035e8588ae1e3c2b","rating":1,"offTopic":false},{"id":"980bd18b-8ece-4385-abbd-af98c6426ef2","excerpt":"HelpDesk Host — SCAM!! — THEY HACK INTO YOUR PHONE AND SAY YOU NEED TO CALL THEM THEN WILL MAKE YOU DOWNLOAD THIS AND GIVE YOU ACCESS CODE SO THEY WILL GET INSIDE UOUR PHONE!! THIS IS SCAM! THEY WILL GET INTO YOUR WHOLE PHONE AND HACK YOUR DETAILS!","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.344575,"occurredAt":"2026-09-11T00:47:47.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.246125,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — SCAM!!.","title":"HelpDesk Host — SCAM!!","body":"THEY HACK INTO YOUR PHONE AND SAY YOU NEED TO CALL THEM THEN WILL MAKE YOU DOWNLOAD THIS AND GIVE YOU ACCESS CODE SO THEY WILL GET INSIDE UOUR PHONE!! THIS IS SCAM! THEY WILL GET INTO YOUR WHOLE PHONE AND HACK YOUR DETAILS!","authorHash":"b7d1b97a91bce2681270b0a984d40292","rating":1,"offTopic":false},{"id":"d2bf47fc-2416-456a-afbc-d6ff645014ac","excerpt":"HelpDesk Host — Scam from Facebook!!!! — Be careful, the AI named Paul is trying to authenticate my account by asking for my Apple ID. I got this number trying to find a solution for my companies meta business account. The number is coming fr Texas","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.344575,"occurredAt":"2024-11-20T17:46:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.246125,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Scam from Facebook!!!!.","title":"HelpDesk Host — Scam from Facebook!!!!","body":"Be careful, the AI named Paul is trying to authenticate my account by asking for my Apple ID. I got this number trying to find a solution for my companies meta business account. The number is coming fr Texas","authorHash":"613c857b99bacc191499051e45b3e45a","rating":1,"offTopic":false},{"id":"2136092d-fec4-400e-8c80-700d7034f8e1","excerpt":"HelpDesk Host — SCAM — Used by East Indians to scam you into taking your money. Thought I was talking to starlink and they convinced me to pay a one time lifetime fee of $415 to have 24/7 technical support for my system. BIG SCAM","url":"https://apps.apple.com/ca/app/id1529442180?see-all=reviews","role":"pain","weight":0.3213,"occurredAt":"2025-08-27T17:04:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2295,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — SCAM.","title":"HelpDesk Host — SCAM","body":"Used by East Indians to scam you into taking your money. Thought I was talking to starlink and they convinced me to pay a one time lifetime fee of $415 to have 24/7 technical support for my system. BIG SCAM","authorHash":"914eae315d3735484ececca6bdc12564","rating":1,"offTopic":false},{"id":"bc19ed34-2105-423e-b2ba-53124b9c2f66","excerpt":"HelpDesk Host — Scam platform — Like others mentioned, don’t use this under any circumstances!  Unless data can be retrieved electronically, I think my skepticism saved me and I ended the call in time before any damage is done.","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.31762502,"occurredAt":"2024-10-18T19:21:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.226875,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Scam platform.","title":"HelpDesk Host — Scam platform","body":"Like others mentioned, don’t use this under any circumstances!  Unless data can be retrieved electronically, I think my skepticism saved me and I ended the call in time before any damage is done.","authorHash":"b4adb4a133046b4aa75348cba92cf01f","rating":1,"offTopic":false},{"id":"1768aa3c-dd68-4f40-b9fc-a59d32856f53","excerpt":"HelpDesk Host — SCAM SCAM SCAM — Somehow they were able to imbed their number into the Facebook support search. Facebook doesn’t have a customer service number. When I said reviews said this was a scam dude immediately hung up","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.31762502,"occurredAt":"2024-10-09T18:44:12.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.226875,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — SCAM SCAM SCAM.","title":"HelpDesk Host — SCAM SCAM SCAM","body":"Somehow they were able to imbed their number into the Facebook support search. Facebook doesn’t have a customer service number. When I said reviews said this was a scam dude immediately hung up","authorHash":"2b9c11155d3cae79917744e4ced9d6e9","rating":1,"offTopic":false},{"id":"16073cb3-18cc-47e7-aa4e-62d49fd4ec31","excerpt":"HelpDesk Host — Scam — Facebook technician told me to download this app so they can help new recover my Facebook account that was hacked. This was scam and they took all of my money from my bank account.","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.31692305,"occurredAt":"2024-11-09T20:08:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2263736,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Scam.","title":"HelpDesk Host — Scam","body":"Facebook technician told me to download this app so they can help new recover my Facebook account that was hacked. This was scam and they took all of my money from my bank account.","authorHash":"fc462dec0cc3607f8015b5f81dfb05b3","rating":1,"offTopic":false},{"id":"5c008f9c-748b-405e-b160-b58a4fa21299","excerpt":"HelpDesk Host — Total FRAUD!!!! — Claiming to be Apple support. Program requested full access to my phone. When I refused the supposed support person  cursed me out using multiple profanities. Why is this in the Apple Store?","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.31395,"occurredAt":"2024-11-04T19:42:53.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.22425,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Total FRAUD!!!!.","title":"HelpDesk Host — Total FRAUD!!!!","body":"Claiming to be Apple support. Program requested full access to my phone. When I refused the supposed support person  cursed me out using multiple profanities. Why is this in the Apple Store?","authorHash":"b17b75758a04f860150ab3888ac8180d","rating":1,"offTopic":false},{"id":"a1b852b6-f55a-4cda-ba73-3fd1b85ad727","excerpt":"HelpDesk Host — SCAM — Scam. Do not download. I called Facebook support and they wanted me to get this. Fb does not have a phone number. It’s a scam. Do not download. They got thousands  of dollars from me","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.290675,"occurredAt":"2024-10-17T17:21:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.207625,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — SCAM.","title":"HelpDesk Host — SCAM","body":"Scam. Do not download. I called Facebook support and they wanted me to get this. Fb does not have a phone number. It’s a scam. Do not download. They got thousands  of dollars from me","authorHash":"0ce304b9e0a0ccbc439a51035e3deac2","rating":1,"offTopic":false},{"id":"5071acb4-5773-437e-9908-b72163c05c10","excerpt":"HelpDesk Host — Scammers. shame on you — They scammed my grandma and tried to send money via Cash App to themselves and have her open a crypto account. May you all get what you deserve. Disgraceful","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.2821,"occurredAt":"2026-09-22T17:45:03.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2015,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Scammers.","title":"HelpDesk Host — Scammers. shame on you","body":"They scammed my grandma and tried to send money via Cash App to themselves and have her open a crypto account. May you all get what you deserve. Disgraceful","authorHash":"8cbcb3eab7f4666b28038a0bf93421fa","rating":1,"offTopic":false},{"id":"bc4d1323-eaf7-4914-bef3-ef23f5d25704","excerpt":"HelpDesk Host — Scammers use this — Apple should NOT allow this on its platforms.  Hackers and scammers are using it to steal money.\n\nDo NOT download. I didn’t read reviews and I didn’t trust my gut.","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.2821,"occurredAt":"2024-10-31T02:32:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2015,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Scammers use this.","title":"HelpDesk Host — Scammers use this","body":"Apple should NOT allow this on its platforms.  Hackers and scammers are using it to steal money.\n\nDo NOT download. I didn’t read reviews and I didn’t trust my gut.","authorHash":"812a052ef68745614cf215a212cd4012","rating":1,"offTopic":false},{"id":"286a8e1f-9d48-42b8-95d7-9b90cb92c6fe","excerpt":"HelpDesk Host — Scam don’t download — DO NOT DOWNLOAD THIS IS A SCAM TO GET IN YOUR BANK ACCOUNT, CALL YOUR BANK, USE ANOTHER DEVICE TO CHECK YOUR BANK ACCOUNT, DO NOT TO CHECK YOUR PHONE !!!!","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.27597502,"occurredAt":"2026-05-09T02:41:45.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.197125,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Scam don’t download.","title":"HelpDesk Host — Scam don’t download","body":"DO NOT DOWNLOAD THIS IS A SCAM TO GET IN YOUR BANK ACCOUNT, CALL YOUR BANK, USE ANOTHER DEVICE TO CHECK YOUR BANK ACCOUNT, DO NOT TO CHECK YOUR PHONE !!!!","authorHash":"10d8f6903dcb0faa8ddff6cc88e289a3","rating":1,"offTopic":false},{"id":"3f3921d1-024b-4413-84c7-e92c0311b56e","excerpt":"HelpDesk Host — SCAM SCAM — The app is used as a fraudulent Apple Helpdesk that want access your information. PLEASE DONT USE FOR ANY PURPOSE!!!!!!! AVOID AT ALL COST!!!!!FRADULENT!!!!!!","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.268625,"occurredAt":"2024-10-24T02:52:19.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.191875,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — SCAM SCAM.","title":"HelpDesk Host — SCAM SCAM","body":"The app is used as a fraudulent Apple Helpdesk that want access your information. PLEASE DONT USE FOR ANY PURPOSE!!!!!!! AVOID AT ALL COST!!!!!FRADULENT!!!!!!","authorHash":"20032625a4b5e22dd5e0838cc0bdf78e","rating":1,"offTopic":false},{"id":"c3bf613e-4975-4c74-b9b8-9be16b26efc7","excerpt":"HelpDesk Host — India Scammers — They want you to install the application they give you a code, and they tell you to put a dollar amount and submit it. These people are scammers.","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.258825,"occurredAt":"2024-11-16T01:58:53.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.184875,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — India Scammers.","title":"HelpDesk Host — India Scammers","body":"They want you to install the application they give you a code, and they tell you to put a dollar amount and submit it. These people are scammers.","authorHash":"e338f0cce5809989d8f62031ded4b0ae","rating":1,"offTopic":false},{"id":"b1725d7c-a511-4e0b-8264-99fdf3b35556","excerpt":"HelpDesk Host — Scammer — Pretended to be Apple Cash customer service helping with a fraud claim. Ended up asking for Apple gift cards. Reported the individual to FBI and FTC.","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.25515,"occurredAt":"2026-05-18T21:51:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.18225,"matchedPatterns":["product:HelpDesk Host"],"statement":"Pretended to be Apple Cash customer service helping with a fraud claim.","title":"HelpDesk Host — Scammer","body":"Pretended to be Apple Cash customer service helping with a fraud claim. Ended up asking for Apple gift cards. Reported the individual to FBI and FTC.","authorHash":"cfac174b6b0e93c4984bec378b3e16b6","rating":1,"offTopic":false},{"id":"c010f1e9-5416-4587-ae5a-d1e285b38730","excerpt":"HelpDesk Host — Scam — As previous reviewer stated, I also had a Facebook issue. I’m still concerned about $200 Facebook gift card but then they tried to do Venmo. Ugh!","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.24657501,"occurredAt":"2024-11-19T18:27:40.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.176125,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Scam.","title":"HelpDesk Host — Scam","body":"As previous reviewer stated, I also had a Facebook issue. I’m still concerned about $200 Facebook gift card but then they tried to do Venmo. Ugh!","authorHash":"16973bac30b7755ecf3fd86ad1bafe0a","rating":1,"offTopic":false},{"id":"ea137e49-298f-48ae-90dc-b76317b279ec","excerpt":"HelpDesk Host — Scam — Everyone scamming people need to be cursed with something slow and painful. And I put that on all of you. I hope something happens to you all.","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.2429,"occurredAt":"2024-10-09T01:37:10.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1735,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Scam.","title":"HelpDesk Host — Scam","body":"Everyone scamming people need to be cursed with something slow and painful. And I put that on all of you. I hope something happens to you all.","authorHash":"41e15dc57317b88d9fae5c3e21f52ee5","rating":1,"offTopic":false},{"id":"bad5e319-f2e0-4e93-9657-8dc30923b6ec","excerpt":"HelpDesk Host — Scammers — Do not download this I got scammed i thought I was getting help through Amazon remote assistance but it was someone else","url":"https://apps.apple.com/us/app/id1529442180?see-all=reviews","role":"pain","weight":0.22084999,"occurredAt":"2024-11-19T18:05:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.15775,"matchedPatterns":["product:HelpDesk Host"],"statement":"HelpDesk Host — Scammers.","title":"HelpDesk Host — Scammers","body":"Do not download this I got scammed i thought I was getting help through Amazon remote assistance but it was someone else","authorHash":"299347004f678c36f728f0ae42664003","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":94}],"total":94}}