QuickBooks GoPayment POS: App reliability and performance issues
Users are experiencing significant issues with the app, including frequent crashes, syncing problems, and inability to access essential features. This has led to frustration and a loss of trust, with some users feeling compelled to seek alternatives.
8 different people have complained about this since 01 Oct 2015, most recently on 28 Feb 2026.
No new posts for 257 days. This may have been fixed, or people stopped writing about it — the evidence below is from before 28 Feb 2026.
- “QuickBooks GoPayment POS — App Keeps Crashing.”
- “this app owes me $310, everyone should just stick to square because they wouldn’t scam you like this.”
- “I haven’t been able to load the app for months now it takes about 30 minutes to open up everytime I can’t do anything on the go as far as saving my customers cards on file which is the only reason I use go payments for…”
8 people in 8 posts across 1 source · 0 in the last 30 days, 0 in the 30 before
The pain
shares of 8 peopleWhat goes wrong, and for whom
- Who
- 8 people using QuickBooks GoPayment POS
- What goes wrong
- App fails to log in users3 people · 38%
- Unable to reach effective customer support3 people · 38%
- Payments and processed funds are withheld2 people · 25%
- Since
- 01 Oct 2015 → 28 Feb 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- QuickBooks GoPayment POS
- Looking for something else
- 0% want an alternative · 25% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint675%
- Request225%
Sources
8 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
QuickBooks GoPayment POS — App Keeps Crashing I've had this app for years and I love it. BUT after a recent update the app always crashes when I try to check my transaction history. This has been an issue now over the last three software updates. If I wanted to view or void a transaction and I would have to log onto…
…’t gotten my money and haven’t been able to contact a representative. This app is garbage. IT’S VERY HARD TO CONTACT SUPPORT FOR ANY HELP! DO NOT USE.
Strong complaint…les accounts, refunded the customer, or didn’t give the money at all. this app owes me $310, everyone should just stick to square because they wouldn’t scam you like this. use at your own risk.
QuickBooks GoPayment POS — Fix it I haven’t been able to load the app for months now it takes about 30 minutes to open up everytime I can’t do anything on the go as far as saving my customers cards on file which is the only reason I use go payments for but this is trash bro same problem with the main app started off…
QuickBooks GoPayment POS — Won’t open I have un uninstalled deleted the app from the phone reinstalled everything was working fine until a couple days ago it is December 10 every time I open app and I verify password app instantly closes and won’t open restarted phone reinstalled app clear cache nothing
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 24.1 → 23.7 · 26 Sept 2026, 12:00 → 13:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is App reliability and performance issues a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 8 different people described it independently, in 8 mentions, the earliest from 01 Oct 2015 and the most recent from 28 Feb 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: quiet — no new posts in the last 60 days. 0 people raised it in the last 30 days and 0 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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QuickBooks GoPayment POS seems to be crashing a lot, especially when trying to check transaction history, and this has been happening for a while now. We've heard from 8 people about issues like this, and it sounds like it's causing a lot of frustration. How are you managing your transactions or accessing your payment history when the app keeps crashing?