Intuit QuickBooks for Business: Mileage tracking app reliability issues
Users are experiencing significant issues with the app's reliability and functionality, leading to frustration and dissatisfaction. Many report problems with consistent mileage tracking, frequent crashes, and an inability to access important features, rendering the app ineffective for their needs.
132 different people have complained about this since 27 May 2018, most recently on 03 Nov 2026. 4 of them in the last 30 days.
- “A follow-up update 24 hours later did nothing to resolve the issue, and now, after a full week, there’s still no response from QuickBooks.”
- “Also, this is a work app with a subscription I pay monthly.”
- “This is absolutely horrible what they have done to this app.”
132 people in 132 posts across 2 sources · 4 in the last 30 days, 19 in the 30 before
The pain
shares of 132 peopleWhat goes wrong, and for whom
- Who
- 132 people using Intuit QuickBooks for Business
- What goes wrong
- App takes too long to load57 people · 43%
- Receipt snap and upload fails18 people · 14%
- Crashes or freezes during invoicing17 people · 13%
- Asks for login or verification code repeatedly12 people · 9%
- Since
- 27 May 2018 → 03 Nov 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Intuit QuickBooks for Business
- Looking for something else
- 3% want an alternative · 7% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“Also, this is a work app with a subscription I pay monthly.”
“If you’re looking for an app that is constantly crashing, this is the one for you!”
“If you’re looking for an app that tracks mileage consistently and accurately, this is not the app for you.”
“I pay enough money per month, you’d think they would invest in their app and fix the issues.”
“I've restarted it countless times, uninstalled and reinstalled it, and it still doesn't work.”
“I wasn’t able to even use the feature that I pay for every month.”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint11990%
- Looking for an alternative43%
- Request97%
Sources
132 signals · 2 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…won’t launch after logging in, leaving me stuck on the Intuit screen. A follow-up update 24 hours later did nothing to resolve the issue, and now, after a full week, there’s still no response from QuickBooks. I’m forced to use the iPhone browser, which is an incredibly poor experience. At this point, I’m actively…
Frustrated…t to get it to quit erroring for 15-20 receipts the. It starts again. Also, this is a work app with a subscription I pay monthly. STOP with the pop ups for additional services or new features. The app is painfully slow to open and the following popups add insult to injury. Please fix.
Strong complaintWould pay- user·3af4App StoreApp Store US/Accounting & invoicing·30 Jun 2026·Looking for an alternativesource ↗
…r a different program to use and get away from QuickBooks altogether. This is absolutely horrible what they have done to this app. I run my business remotely and on the road most of the time and I spend more time fighting this QuickBooks app than actually working. Time is money and they have cost me a lot. I can’t…
Looking for a toolStrong complaint Intuit QuickBooks for Business Terrible. App is just terrible. I'm about to go back to paper invoices. Appears there may have been a recent update maybe and can no longer make invoice on the go. If I can, can't even actually enter a number for hours on the job. Add customer on the app, they just disappear. But also…
Strong complaint…lly can’t do anything unless you are on the computer. This app sucks. I’ve lost account with many records of material invoices all the gas I’ve tracked and it just will not load invoices for us to send out to customer customers the app is absolutely horrible. Definitely would switch to something else if you’re not too…
Strong complaint
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 39.6 · 08 Nov 2026, 08:00 → 09:15 UTC
How the score was measured39 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Mileage tracking app reliability issues a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 132 different people described it independently, in 132 mentions, the earliest from 27 May 2018 and the most recent from 03 Nov 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: steady — no change the counts can show. 4 people raised it in the last 30 days and 19 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
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Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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Intuit QuickBooks for Business seems to be causing a lot of headaches, especially when it takes forever to upload receipts or just keeps loading data without end. We've heard from 65 people dealing with these issues, and it sounds incredibly frustrating. How are you managing to keep track of your expenses when the app is acting up like this?