App accessibility and reliability improvements
The app frequently experiences significant glitches, rendering it inaccessible for extended periods. Users also face frustrating issues with sending messages and navigating the confusing user interface.
5 different people have complained about this since 22 Feb 2023, most recently on 29 Jun 2026.
“It's incredibly annoying to not be able to send an immediate response and have to close and open the app 5 to 7 times in order to get a simple message sent through.”
“I really wish desktop app had audio cues for notifications.”
“Plenty of glitches where the app is inaccessible for days at a time.”
5 people in 5 posts across 1 source · demand low, pain low, competition low
The pain
shares of 5 quoted postsWhat goes wrong, and for whom
- Who
- 5 people using Basecamp - Project Management
- What goes wrong
- Not classified into a failure type — read the posts below.
- How bad
- 80% of posts are complaints
- Since
- 22 Feb 2023 → 29 Jun 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Basecamp - Project Management
- Looking for something else
- 0% want an alternative · 20% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint480%
- Request120%
Sources
5 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…the most updated version of the app and my phone is also up to date. It's incredibly annoying to not be able to send an immediate response and have to close and open the app 5 to 7 times in order to get a simple message sent through.
Frustrated…Sometimes restarting it helps but usually I just have to get on a PC. I really wish desktop app had audio cues for notifications.
Wishes it existedBasecamp - Project Management Update is a mess! The user interface is so confusing. I can no longer find my bookmarks; I can't see how my groups are communicating; I have to hunt to get to messaging. It was never a great app to use in the first place, but the update has made things so much worse. I hope that my…
Basecamp - Project Management Basecamp 5 sucks so bad. My crew is in the midst of our busiest season and biggest event of the year, and we have resorted to PEN AND PAPER because this app, where we had previously been doing ALL our task management (silly us), has become unusable. Tech point person has sent probably a…
Basecamp - Project Management Plenty of glitches where the app is inaccessible for days at a time. Not a very logical way to organize bookmarks, and the search function is not efficient, nor does it seem to follow the established protocol for search terms. Overall disorganized, inefficient and hard to navigate. I have…
Market and score
Products already there, how the score moved, and what it is made of
Existing solutions
Products people named in the evidence · high competition does not automatically mean a bad market
- Microsoftfound by web search
- Calviumfound by web search
- Accessgofound by web search
- Levelaccessfound by web search
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 28.0 · 25 Sept 2026, 02:00 → 03:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is App accessibility and reliability improvements a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 5 different people described it independently, in 5 mentions, the earliest from 22 Feb 2023 and the most recent from 29 Jun 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: stable — mentioned at a steady rate. Momentum is 43/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Discussion
Written by readers. Not part of the evidence above and not counted in any score.
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If you have run into this problem, what did you try?