{"data":{"items":[{"id":"3252c8cb-e4d2-41bb-bd27-047891d35ccf","excerpt":"Basecamp - Project Management — I enjoy base camp but I cannot rate this app hi until they fix the glitch of \"chat is offline please try again later\" that constantly plagues me. It's pretty much every single time I go to respond to anything my coworkers have sent me on base camp. I have the most updated version of the ","url":"https://play.google.com/store/apps/details?id=com.basecamp.bc3&hl=en","role":"pain","weight":1.0049046,"occurredAt":"2021-11-10T05:34:13.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Project management","intent":"problem_report","painScore":0.78,"sentiment":-0.75,"confidence":0.5645532,"matchedPatterns":["frustrating","product:Basecamp"],"statement":"It's incredibly annoying to not be able to send an immediate response and have to close and open the app 5 to 7 times in order to get a simple message sent through.","title":"Basecamp - Project Management","body":"I enjoy base camp but I cannot rate this app hi until they fix the glitch of \"chat is offline please try again later\" that constantly plagues me. It's pretty much every single time I go to respond to anything my coworkers have sent me on base camp. I have the most updated version of the app and my phone is also up to date. It's incredibly annoying to not be able to send an immediate response and have to close and open the app 5 to 7 times in order to get a simple message sent through.","offTopic":false},{"id":"15611e67-d077-4c70-8ff6-bffca6d33733","excerpt":"Basecamp - Project Management — It has its perks sure but it's not like I can use it because it is Always offline!! I can't respond to any of my important messages (and it has nothing to do with my internet connection) and have to get on the desktop app to do Anything, which defeats the purpose of having a mobile app. ","url":"https://play.google.com/store/apps/details?id=com.basecamp.bc3&hl=en","role":"request","weight":0.79103976,"occurredAt":"2021-08-02T22:36:46.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Project management","intent":"feature_request","painScore":0.24,"sentiment":0,"confidence":0.6379353,"matchedPatterns":["wish","product:Basecamp"],"statement":"I really wish desktop app had audio cues for notifications.","title":"Basecamp - Project Management","body":"It has its perks sure but it's not like I can use it because it is Always offline!! I can't respond to any of my important messages (and it has nothing to do with my internet connection) and have to get on the desktop app to do Anything, which defeats the purpose of having a mobile app. Sometimes restarting it helps but usually I just have to get on a PC. I really wish desktop app had audio cues for notifications.","offTopic":false},{"id":"4c694d09-3372-4344-9b92-1f1dcd9cca56","excerpt":"Basecamp - Project Management — Update is a mess! The user interface is so confusing. I can no longer find my bookmarks; I can't see how my groups are communicating; I have to hunt to get to messaging. It was never a great app to use in the first place, but the update has made things so much worse. I hope that my organ","url":"https://play.google.com/store/apps/details?id=com.basecamp.bc3&hl=en","role":"pain","weight":0.60912657,"occurredAt":"2026-05-30T17:16:04.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Project management","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.43509042,"matchedPatterns":["product:Basecamp"],"statement":"The user interface is so confusing.","title":"Basecamp - Project Management","body":"Update is a mess! The user interface is so confusing. I can no longer find my bookmarks; I can't see how my groups are communicating; I have to hunt to get to messaging. It was never a great app to use in the first place, but the update has made things so much worse. I hope that my organization will find a different app to use, but for now, my hands are tied, and I will absolutely miss valuable information because of the update.","offTopic":false},{"id":"09159ff5-597d-4e0a-ba49-7e0bb4040f40","excerpt":"Basecamp - Project Management — Basecamp 5 sucks so bad. My crew is in the midst of our busiest season and biggest event of the year, and we have resorted to PEN AND PAPER because this app, where we had previously been doing ALL our task management (silly us), has become unusable. Tech point person has sent probably a ","url":"https://play.google.com/store/apps/details?id=com.basecamp.bc3&hl=en","role":"pain","weight":0.58694607,"occurredAt":"2026-06-29T16:35:40.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Project management","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.4192472,"matchedPatterns":["product:Basecamp"],"statement":"Basecamp 5 sucks so bad.","title":"Basecamp - Project Management","body":"Basecamp 5 sucks so bad. My crew is in the midst of our busiest season and biggest event of the year, and we have resorted to PEN AND PAPER because this app, where we had previously been doing ALL our task management (silly us), has become unusable. Tech point person has sent probably a dozen tickets at this point. We are having strife within the group because of uncertainty around who's doing what and how to locate outstanding tasks. I am so unbelievably disappointed.","offTopic":false},{"id":"cf86c494-aeb4-467e-9fa1-200f6b61e269","excerpt":"Basecamp - Project Management — Plenty of glitches where the app is inaccessible for days at a time. Not a very logical way to organize bookmarks, and the search function is not efficient, nor does it seem to follow the established protocol for search terms. Overall disorganized, inefficient and hard to navigate. I hav","url":"https://play.google.com/store/apps/details?id=com.basecamp.bc3&hl=en","role":"pain","weight":0.5759711,"occurredAt":"2023-02-22T14:18:37.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Project management","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.45471403,"matchedPatterns":["product:Basecamp"],"statement":"Plenty of glitches where the app is inaccessible for days at a time.","title":"Basecamp - Project Management","body":"Plenty of glitches where the app is inaccessible for days at a time. Not a very logical way to organize bookmarks, and the search function is not efficient, nor does it seem to follow the established protocol for search terms. Overall disorganized, inefficient and hard to navigate. I have to use it since it's the only hub for a curriculum my family uses. Unfortunate.","offTopic":false}],"breakdown":[{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":5}],"total":5}}