Smartsheet: Lack of Essential Features in Smartsheet
Users are experiencing significant frustration with the Smartsheet app due to missing basic functionalities, such as sorting and filtering, and inadequate mobile capabilities. This inefficiency and lack of parity with the website version hinder effective project and team management.
11 different people have complained about this since 07 Jun 2015, most recently on 02 Oct 2026.
- “Smartsheet: Projects & Teams — This app is so frustrating.”
- “Smartsheet: Projects & Teams — Decent But Basic Options Missing.”
- “I wanted to use this tool for my onsite events team but the lack of the functions really don't justify the price.”
11 people in 11 posts across 1 source · 0 in the last 30 days, 1 in the 30 before
The pain
shares of 11 peopleWhat goes wrong, and for whom
- Who
- 11 people using Smartsheet: Projects & Teams
- What goes wrong
- Mobile app lacks core desktop features9 people · 82%
- App crashes or freezes constantly2 people · 18%
- Since
- 07 Jun 2015 → 02 Oct 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Smartsheet: Projects & Teams
- Looking for something else
- 0% want an alternative · 45% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint655%
- Request545%
Sources
11 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 1 post was held back as off-topic; all 11 still count toward the score.
Smartsheet: Projects & Teams — This app is so frustrating “This is taking longer than expected” is constantly the message I get from Smartsheets whenever I try to access it. Whether I am on data or WiFi even if it’s a strong connection that’s the message I get and it takes several minutes to load, if it even manages…
FrustratedSmartsheet: Projects & Teams — Decent But Basic Options Missing This works great for basics, but not being able to select more than one column, cell, or row greatly limits the ability to use the app. You’ll be indenting one cell at a time. You can add a column, but you can’t move it, so if you didn’t include it when…
Missing feature…u lose a ton of the functionality when you switch to a mobile device. I wanted to use this tool for my onsite events team but the lack of the functions really don't justify the price. They need to figure out how to make the mobile sheet more interactive, otherwise it's too much data in such a small view with no way to…
Missing featureSmartsheet: Projects & Teams — App needs major update STAT As much as I love smartsheet (desktop version), I have to admit that I have been seriously let down by the lack of functionality of its iOS App. It's basically just a viewing App - that's it. It seriously dents the idea of using iPad Pro as my main electronic…
Missing feature…ve loved to say the app met expectations; but it just falls so short. The lack of such basics as sorting and filtering is a mystery to me. And the pricing is climbing on the web account product. I think you really need to get your tablet act together before you go down that road.
Missing feature
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 27.6 · 08 Nov 2026, 08:00 → 09:15 UTC
How the score was measured39 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Lack of Essential Features in Smartsheet a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 11 different people described it independently, in 11 mentions, the earliest from 07 Jun 2015 and the most recent from 02 Oct 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: steady — no change the counts can show. 0 people raised it in the last 30 days and 1 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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Smartsheet's mobile app seems to be a real headache, especially with its constant loading issues and missing basic features like sorting and filtering. Nine people have shared their struggles, and it sounds like the mobile version just doesn't match up to the desktop experience. How do you manage your projects on the go when the app falls short?