Lack of Essential Features in Smartsheet
Users are experiencing significant frustration with the Smartsheet app due to missing basic functionalities, such as sorting and filtering, and inadequate mobile capabilities. This inefficiency and lack of parity with the website version hinder effective project and team management.
7 people in 7 posts across 1 source · demand low, pain low, competition low
The pain
shares of 7 quoted postsWhat goes wrong, and for whom
- Who
- 7 people using Smartsheet: Projects & Teams
- What goes wrong
- Missing feature57% of posts
- How bad
- 57% of posts are complaints
- Since
- 28 Jan 2016 → 15 Aug 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Smartsheet: Projects & Teams
- Looking for something else
- 0% want an alternative · 43% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint457%
- Request343%
Sources
7 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 1 post was held back as off-topic; all 7 still count toward the score.
Smartsheet: Projects & Teams — This app is so frustrating “This is taking longer than expected” is constantly the message I get from Smartsheets whenever I try to access it. Whether I am on data or WiFi even if it’s a strong connection that’s the message I get and it takes several minutes to load, if it even manages…
FrustratedSmartsheet: Projects & Teams — Decent But Basic Options Missing This works great for basics, but not being able to select more than one column, cell, or row greatly limits the ability to use the app. You’ll be indenting one cell at a time. You can add a column, but you can’t move it, so if you didn’t include it when…
Missing feature…ve loved to say the app met expectations; but it just falls so short. The lack of such basics as sorting and filtering is a mystery to me. And the pricing is climbing on the web account product. I think you really need to get your tablet act together before you go down that road.
Missing featureSmartsheet: Projects & Teams — Mobile capabilities lacking I would be all-in on this product if it had more mobile capabilities. Major drawback not being able to indent and organize tasks on mobile... that's a must. Product update history shows very few new features being rolled out which I'm hoping changes soon.…
Missing featureSmartsheet: Projects & Teams — App works terrible in the iPad Tested the app for several months already and the app is very inefficient and does not have the same functionality from the website version, but it’s impossible for me to use the website version in iPad because it brings me back to the poorly working app.
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 27.3 · 23 Sept 2026, 19:00 → 20:15 UTC
How the score was measured39 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Lack of Essential Features in Smartsheet a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 7 different people described it independently, in 7 mentions, the earliest from 28 Jan 2016 and the most recent from 15 Aug 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: rising — mentioned more often than before. Momentum is 60/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Discussion
Written by readers. Not part of the evidence above and not counted in any score.
No comments yet
If you have run into this problem, what did you try?