Unusable Social Media Management App
The app is confusing, disorganized, and lacks essential features like scheduling posts, making it unusable for users. Additionally, frequent glitches and poor customer service further exacerbate the frustrations experienced by customers.
6 different people have complained about this since 05 Mar 2026, most recently on 06 Mar 2026.
“It’s confusing, lacks several features (setting schedules, re-sending failed posts are two HUGE ones), and disorganized.”
“What is the point of this app if you cannot schedule posts??”
“The phone app is very glitchy, crashes frequently and is not convenient.”
6 people in 6 posts across 2 sources · demand low, pain low, competition low
The pain
shares of 6 quoted postsWhat goes wrong, and for whom
- Who
- 6 people using Hootsuite - Social Media Tools
- What goes wrong
- Missing feature17% of posts
- How bad
- 100% of posts are complaints
- Since
- 05 Mar 2026 → 06 Mar 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Hootsuite - Social Media Tools
- Looking for something else
- 0% want an alternative · 0% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint6100%
Sources
6 signals · 2 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…ows all content (unlike buffer) is nice. But this app is so terrible. It’s confusing, lacks several features (setting schedules, re-sending failed posts are two HUGE ones), and disorganized. It glitches CONSTANTLY, and lacks so many essential features for managing posts. I wish this app was like buffer. I like the…
Wishes it existedStrong complaintMissing feature…" a post to Instagram the post doesn't actually post. Terrible app. What is the point of this app if you cannot schedule posts?? I should have tested this out before Thanksgiving and Black Friday.
Hootsuite - Social Media Tools The customer service is terrible. They clearly cannot figure out that there is A BUG in the app. I HAVE been able to use the app BEFORE to upload pictures. Now it's telling me that it's failing to upload everything and WILL NOT allow me to edit any of my photos. And NO I WILL NOT use the…
Strong complaint…a Tools — App is very glitchy The desktop online version works fine. The phone app is very glitchy, crashes frequently and is not convenient. Definitely switching to a new posting software when the subscription expires
Hootsuite - Social Media Tools — App Unusable Right Now The app freezes while trying to put a post together, rendering it completely useless at the moment. The app is the worst part of Hootsuite.
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Needs at least two snapshots
No movement recorded yet
A second snapshot is needed to explain a change.
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Unusable Social Media Management App a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 6 different people described it independently, in 6 mentions, the earliest from 05 Mar 2026 and the most recent from 06 Mar 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: stable — mentioned at a steady rate. Momentum is 43/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers. Not part of the evidence above and not counted in any score.
Create a free account to answer — it takes a few seconds and brings you back here. Already have one? Sign in
No comments yet
If you have run into this problem, what did you try?