Scentbird Customer Service Issues
Customers are experiencing significant delays and unresolved issues with their orders from Scentbird Perfume Box. This has led to widespread dissatisfaction and perceptions of the company as unreliable and fraudulent.
4 people in 4 posts across 1 source · demand low, pain low, competition moderate
The pain
shares of 4 quoted postsWhat goes wrong, and for whom
- Who
- 4 people using Scentbird Perfume Box
- What goes wrong
- Missing feature25% of posts
- How bad
- 100% of posts are complaints · pain score low (34/100)
- Since
- 15 Sept 2026 → 15 Sept 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Scentbird Perfume Box
- Looking for something else
- 0% want an alternative · 0% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“Scentbird Perfume Box — It’s been a month and my missing order still hasn’t been fixed.”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint4100%
Sources
4 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
Scentbird Perfume Box — It’s been a month and my missing order still hasn’t been fixed I had my monthly subscription at the beginning of the month and I was supposed to get the perfume weeks ago they said they shipped a replacement but still haven’t seen that either and I’m getting the run around with AI and can’t get…
Missing featureScentbird Perfume Box — Disappointing experience Scentbird is a complete scam. I’m on the regular subscription plan, but they charged me $25 and then sent me my fragrance without the sprayer case. What am I supposed to do with just the refill vial? The whole point of the service is being able to use the fragrance with…
Scentbird Perfume Box — Poor Customer Service I had scent bird for a few months, the scents are good and last longer than a month. However the customer service is poor, there is no representative to speak to it’s all AI. Not only that the text messages spam you constantly and it’s never anything useful just trying to…
Scentbird Perfume Box — They’re a joke in the half of his fraud and biggest scam They’re joking half they will give your money back at all. I’ve been waiting for three days. No response. Do not order nothing from them. They’re the biggest scam biggest fraud.
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 36.6 → 35.0 · 24 Sept 2026, 12:00 → 13:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Scentbird Customer Service Issues a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 4 different people described it independently, in 4 mentions, the earliest from 15 Sept 2026 and the most recent from 15 Sept 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: stable — mentioned at a steady rate. Momentum is 50/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Discussion
Written by readers. Not part of the evidence above and not counted in any score.
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