Chatbot AI Assistant: Frustrating and Useless Chatbot Experience
The app is fundamentally broken and fails to deliver on its promised functionality, leaving users frustrated and dissatisfied. Despite charging for subscriptions, it often does not respond to user prompts and provides confusing answers, leading many to deem it a waste of time and money.
74 different people have complained about this since 15 Jul 2023, most recently on 26 Oct 2026. 5 of them in the last 30 days.
- “This app is absolutely terrible, don’t listen to others.”
- “I hate this app, I subscribed to this app and it always showing that limits exceeded and asking for pro subscription.”
- “I cancelled the trial before the deadline and they still charged me for a yearly subscription.”
74 people in 74 posts across 1 source · 5 in the last 30 days, 14 in the 30 before
The pain
shares of 74 peopleWhat goes wrong, and for whom
- Who
- 74 people using Chatbot AI Assistant - Genie
- What goes wrong
- Pro subscription still requires extra credits25 people · 34%
- Refusal to issue refunds17 people · 23%
- Charged immediately for free trial15 people · 20%
- Difficult to cancel subscription12 people · 16%
- Since
- 15 Jul 2023 → 26 Oct 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Chatbot AI Assistant - Genie
- Looking for something else
- 0% want an alternative · 4% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“And it’s completely overpriced”
“I can do that on free versions of AI programs so why did I pay £40 for the pleasure?”
“Overpriced and they make it headache to cancel”
“Overpriced rubbish”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint6892%
- Request34%
- About price34%
Sources
74 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
Chatbot AI Assistant - Genie — DO NOT GET!! ⚠️ This app is absolutely terrible, don’t listen to others. You have to pay monthly/yearly at an unreasonable price, and you only get a certain amount of “wishes” (how many texts you can text the AI in a day) and it is very frustrating!! Do not recommend at all. If you want…
Strong complaintFrustratedChatbot AI Assistant - Genie — Meghana I hate this app, I subscribed to this app and it always showing that limits exceeded and asking for pro subscription. They are scammers. It’s not giving accurate answers and everytime when I ask something it’s giving inaccurate answers. I lost my 39.99$ by subscribing to this…
Strong complaint…n the text box but it bugged and couldn’t send. I want my money back! The app is broken
Strong complaint…utomatically signs you up for a yearly subscription. not a good sign. I cancelled the trial before the deadline and they still charged me for a yearly subscription. Apple should review the reviews. I am not the only one tricked onto signing up for a whole year. When you request a refund it says it’s not eligible for…
UrgentChatbot AI Assistant - Genie — This sucks Don’t bother downloading this, completely useless and waste of time . Not only do u have to pay a weekly or year subscription fee. You also have to pay for coins to be able to do anything on the app. I am so tired of being double charged for products.
Wastes time
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 36.6 · 08 Nov 2026, 08:00 → 09:15 UTC
How the score was measured39 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Frustrating and Useless Chatbot Experience a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 74 different people described it independently, in 74 mentions, the earliest from 15 Jul 2023 and the most recent from 26 Oct 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: steady — no change the counts can show. 5 people raised it in the last 30 days and 14 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Written up in
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Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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The Genie app is charging people for yearly subscriptions and then demanding extra payments for credits just to send basic messages. We have heard from 53 people who were billed immediately for free trials or lost $40 on memberships that still won't answer simple questions. When you reached out to support about these double charges or refund requests, what specific excuses did they give you for the missing credits?