Random charging app frustrations
Users are experiencing frequent and unexpected charges from the app, leading to frustration and a perception of it being a scam. This has resulted in a negative user experience, with complaints about the app's reliability and overall functionality.
11 people in 11 posts across 1 source · demand low, pain low, competition low
The pain
shares of 11 quoted postsWhat goes wrong, and for whom
- Who
- 11 people using IPSY: Personalized Beauty
- What goes wrong
- Doesn't work9% of posts
- How bad
- 100% of posts are complaints
- Since
- 01 May 2026 → 18 Aug 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- IPSY: Personalized Beauty
- Looking for something else
- 0% want an alternative · 0% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint11100%
Sources
11 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 5 posts were held back as off-topic; all 11 still count toward the score.
…e of my Amazon orders to take its money and now I can’t get a refund. I hate this app don’t download.
Strong complaint…and I tried the “skip a month” feature instead, it still charged me. This app sucks and I do not recommend using this service because of it. It’s just a giant ad.
…ve tried to reach out so many times only to be talking to an ai bot. Greedy horrible company
IPSY: Personalized Beauty — Awful app and bags are $18! All the ads you see our lies even if you do sign up or refer a friend you don’t get that bag for that price. They’re all $18 every single month. I just tried to cancel my subscription and they still billed me!!! When I tried to get in contact with anyone I just…
…company is a scam! They will charge you for subscription you do not. It is impossible to talk to customer service. You can only get an AI chat bot, and a promise that someone will email you within 24hrs. They won’t. It’s a lie! I had to go through my bank to get a refund!
Problem clusters
Distinct problems aggregated into this opportunity
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 25.0 · 23 Sept 2026, 20:00 → 21:15 UTC
How the score was measured39 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Random charging app frustrations a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 11 different people described it independently, in 11 mentions, the earliest from 01 May 2026 and the most recent from 18 Aug 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: stable — mentioned at a steady rate. Momentum is 40/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Discussion
Written by readers. Not part of the evidence above and not counted in any score.
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If you have run into this problem, what did you try?