{"data":{"items":[{"id":"d0f0a9df-cbd5-488e-852b-d22d8d13d2c4","excerpt":"Workday — Not happy Jan — It is the worst app on the planet,it keeps shutting down , upgrading but I can’t log not see any difference. I cannot log in to my account to see my payslip so infuriating, can’t call anybody for help in Melbourne just a bunch of machines talking to me wasting my time . If I can give this app ","url":"https://apps.apple.com/au/app/id316800034?see-all=reviews","role":"pain","weight":1.1462345,"occurredAt":"2025-07-10T06:23:53.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Payroll & HR","intent":"problem_report","painScore":0.8688606,"sentiment":-1,"confidence":0.61333334,"matchedPatterns":["frustrating","waste_of_time","product:Workday"],"statement":"I cannot log in to my account to see my payslip so infuriating, can’t call anybody for help in Melbourne just a bunch of machines talking to me wasting my time .","title":"Workday — Not happy Jan","body":"It is the worst app on the planet,it keeps shutting down , upgrading but I can’t log not see any difference. I cannot log in to my account to see my payslip so infuriating, can’t call anybody for help in Melbourne just a bunch of machines talking to me wasting my time . If I can give this app a -10000 I would so ____ off ,the worst app ever , give me heart attack , what a bunch of loser app, so annoying and annoyed and angry 😡😡😡😤😤😤😤, not help centre for the app .","authorHash":"0262dcc2b19ae6e35b23cf0ff4265500","rating":1,"offTopic":false},{"id":"fae86573-e458-4470-8811-30f0843f6d55","excerpt":"UKG Workforce Central — Pretty much useless — For the employee, this is pretty much useless. You can see your schedule, but the inability to export it as a .ics file means you are manually entering your schedule into your preferred calendar app, day by day.\n\nThe app’s inability to tie into the phone’s biometrics to all","url":"https://apps.apple.com/us/app/id404059113?see-all=reviews","role":"pain","weight":1.0794667,"occurredAt":"2023-07-23T20:25:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"feature_request","painScore":0.76,"sentiment":-1,"confidence":0.61333334,"matchedPatterns":["missing_feature","manual_process","product:UKG Workforce Central"],"statement":"The app’s inability to tie into the phone’s biometrics to allow Face recognition sign in is a feature that is sorely lacking since the app requires you to sign in every time, even after a short period of inactivity.","title":"UKG Workforce Central — Pretty much useless","body":"For the employee, this is pretty much useless. You can see your schedule, but the inability to export it as a .ics file means you are manually entering your schedule into your preferred calendar app, day by day.\n\nThe app’s inability to tie into the phone’s biometrics to allow Face recognition sign in is a feature that is sorely lacking since the app requires you to sign in every time, even after a short period of inactivity. \n\nBasically, this app looks like it was slapped together by Kronos so they could offer it as a ‘plus’ for companies in order to drum up business. It is not a functional tool.","authorHash":"e775a5e05bfa927460d79cb6f72d5cbb","rating":1,"offTopic":true},{"id":"eeefc271-b28c-40b4-ab6b-21ca8014efad","excerpt":"UKG Pro — Terrible app — This is honestly one of the worst apps I have had to use. My workplace requires me to use this app to log in every day so that my working hours can be recorded and I can be paid correctly at the end of the month.\nI cannot use Face ID to log in, so I am repeatedly forced to enter my details manu","url":"https://apps.apple.com/gb/app/id6445849909?see-all=reviews","role":"pain","weight":1.0632217,"occurredAt":"2026-08-26T17:12:26.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Payroll & HR","intent":"problem_report","painScore":0.73351353,"sentiment":-0.7837838,"confidence":0.61333334,"matchedPatterns":["frustrating","manual_process","product:UKG Pro"],"statement":"Even worse, I have now been unable to log in properly for two months, which is extremely frustrating when this app is directly connected to recording my working hours and ultimately my pay.","title":"UKG Pro — Terrible app","body":"This is honestly one of the worst apps I have had to use. My workplace requires me to use this app to log in every day so that my working hours can be recorded and I can be paid correctly at the end of the month.\nI cannot use Face ID to log in, so I am repeatedly forced to enter my details manually. Even worse, I have now been unable to log in properly for two months, which is extremely frustrating when this app is directly connected to recording my working hours and ultimately my pay.\nMy manager advised me to delete the app and reinstall it, which I did. Unfortunately, the exact same problem continued.\nWhat makes this even more concerning is that my workplace has a 20th of the month cut off date, and every month on the 20th the app seems to glitch and prevents me from accessing it. This means I cannot reliably record my hours when I need to.\nAn app that employees are required to use for their working hours and pay should be reliable, especially on important payroll cut-off dates. I really hope the developers take these issues seriously and fix them, because this has been going on for far too long.","authorHash":"728729ffae1c1a04df85af9cb006942e","rating":1,"offTopic":false},{"id":"e77614ff-a9f8-423c-abbd-23c0effec47b","excerpt":"Homebase: Employee Scheduling — It now makes me log in with a text or email verified code every time I use the app, which is constantly wasting my time. If you have this issue or any other account problems you can't talk to a person, it's trash ai only even if you request a human. You can't even reset your password wit","url":"https://play.google.com/store/apps/details?id=com.joinhomebase.homebase.homebase&hl=en","role":"pain","weight":1.0408869,"occurredAt":"2026-05-28T22:38:06.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"problem_report","painScore":0.85,"sentiment":-1,"confidence":0.56264156,"matchedPatterns":["waste_of_time","product:Homebase"],"statement":"It now makes me log in with a text or email verified code every time I use the app, which is constantly wasting my time.","title":"Homebase: Employee Scheduling","body":"It now makes me log in with a text or email verified code every time I use the app, which is constantly wasting my time. If you have this issue or any other account problems you can't talk to a person, it's trash ai only even if you request a human. You can't even reset your password with their own prompts on their own app. The issue has still not been resolved.","authorHash":"322b785182c793dbe5d53031066a7b1d","rating":1,"offTopic":false},{"id":"53b12201-26fc-45e0-945e-8ed459379865","excerpt":"UKG Workforce Central — Needs Face ID sign in — Basic app. Easy enough to use. Except sign in on iOS & manually entering password for every punch is SO painful. Please add Face ID sign in and would rate 5 stars","url":"https://apps.apple.com/au/app/id404059113?see-all=reviews","role":"pain","weight":0.9643924,"occurredAt":"2025-02-13T21:05:32.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Payroll & HR","intent":"feature_request","painScore":0.7133333,"sentiment":-0.8333333,"confidence":0.562875,"matchedPatterns":["terrible","please_add","manual_process","product:UKG Workforce Central"],"statement":"Except sign in on iOS & manually entering password for every punch is SO painful.","title":"UKG Workforce Central — Needs Face ID sign in","body":"Basic app. Easy enough to use. Except sign in on iOS & manually entering password for every punch is SO painful. Please add Face ID sign in and would rate 5 stars","authorHash":"f24744c1bd239d7e1233ecc70d8464c7","rating":1,"offTopic":false},{"id":"0632bb46-bbbe-4f29-93c9-b0de116e2f30","excerpt":"Paycor Mobile — Retarded App — It doesn’t work.  Your sign in whether right or wrong doesn’t work.  All the days people requested for me to cover was useless because I was unable to login and make a swap.\nOnce finally in I can see that Another thing it does is that it holds on to old dates that were offered.  I cannot ","url":"https://apps.apple.com/us/app/id555322549?see-all=reviews","role":"pain","weight":0.9486334,"occurredAt":"2024-10-21T20:55:13.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["terrible","product:Paycor Mobile"],"statement":"All the days people requested for me to cover was useless because I was unable to login and make a swap.","title":"Paycor Mobile — Retarded App","body":"It doesn’t work.  Your sign in whether right or wrong doesn’t work.  All the days people requested for me to cover was useless because I was unable to login and make a swap.\nOnce finally in I can see that Another thing it does is that it holds on to old dates that were offered.  I cannot make those work for me because they are OLD dates.  Dumb, just taking up space.  I am sure there more but I have to call or visit in person so that I can get hours swapped or filled. 🙄","authorHash":"c0e7ada4d8ff15758f6ddf870051b10c","rating":1,"offTopic":false},{"id":"3392c00b-204e-4695-bf67-c2b3e347d737","excerpt":"UKG Pro — If I didn’t have to have it for work I wouldn’t have it on my phone — Edit: MY KEYBOARD WON’T EVEN COME UP TO LET ME LOG IN ANYMORE! It’s so frustrating having to type my username somewhere else, copy it, go back to the app, paste it, and do the same for my password to then have it tell me to use Face ID for ","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2026-07-23T02:59:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:UKG Pro"],"statement":"It’s so frustrating having to type my username somewhere else, copy it, go back to the app, paste it, and do the same for my password to then have it tell me to use Face ID for future use but that will only work once if I’m lucky!","title":"UKG Pro — If I didn’t have to have it for work I wouldn’t have it on my phone","body":"Edit: MY KEYBOARD WON’T EVEN COME UP TO LET ME LOG IN ANYMORE! It’s so frustrating having to type my username somewhere else, copy it, go back to the app, paste it, and do the same for my password to then have it tell me to use Face ID for future use but that will only work once if I’m lucky!\n\nThe app never works correctly. I have to log in 4 different times just to see what my schedule is. It will kick me off the app when I try to punch in but that’s how I have to clock in. I can be standing inside the building right next to my coworker who is also struggling with the app and it doesn’t measure me being inside the geofence. The app is trash. It used to work like 4 updates ago but it’s gone down hill fast.","authorHash":"e4ea904090e41db32484f582e903daa7","rating":1,"offTopic":false},{"id":"be1cc7b6-5be2-4bad-9c7a-96f713b4f948","excerpt":"ADP Mobile Solutions — You guys really need to add a \"remember me\" option, im sick of having to log in, log in again, verify my identity, verify again, its so annoying. It should take me less than a minute to check the app, not several. Update: the code to verify your identity needs to last longer than 10 minutes. It t","url":"https://play.google.com/store/apps/details?id=com.adpmobile.android&hl=en","role":"pain","weight":1.0193948,"occurredAt":"2026-08-30T04:18:08.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.54223126,"matchedPatterns":["frustrating","product:ADP Mobile Solutions"],"statement":"You guys really need to add a \"remember me\" option, im sick of having to log in, log in again, verify my identity, verify again, its so annoying.","title":"ADP Mobile Solutions","body":"You guys really need to add a \"remember me\" option, im sick of having to log in, log in again, verify my identity, verify again, its so annoying. It should take me less than a minute to check the app, not several. Update: the code to verify your identity needs to last longer than 10 minutes. It takes the whole ten minutes to even get the code, itll be expired before I get it.","authorHash":"ff72d6c0f692dd07bad2dc49e49177e9","rating":1,"offTopic":false},{"id":"8005b5d9-6334-402c-88e3-37a01245ea78","excerpt":"ADP Mobile Solutions — Doesn’t work — This app has been the biggest waste of my time i needed it for my current employment I made an account and when ever I try to sign in on the app it always tells me my password is wrong or says my account doesn’t exist but I do the same thing on the web browser and it lets me in it ","url":"https://apps.apple.com/us/app/id444553167?see-all=reviews","role":"pain","weight":0.9188334,"occurredAt":"2026-09-25T21:11:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.85,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["waste_of_time","product:ADP Mobile Solutions"],"statement":"This app has been the biggest waste of my time i needed it for my current employment I made an account and when ever I try to sign in on the app it always tells me my password is wrong or says my account doesn’t exist but I do the same thi…","title":"ADP Mobile Solutions — Doesn’t work","body":"This app has been the biggest waste of my time i needed it for my current employment I made an account and when ever I try to sign in on the app it always tells me my password is wrong or says my account doesn’t exist but I do the same thing on the web browser and it lets me in it still says my password is wrong which it isn’t but the web browser actually gives me an option to get in through my phone number unlike the app that only gives you the option of making a new password which I did make a new password and it still tells me my password is wrong","authorHash":"ac7a4b6f2b74ddb712cc5c0d3fbd1bb1","rating":2,"offTopic":false},{"id":"ee70765d-850a-4274-817f-f64ec08007c2","excerpt":"UKG Pro — Terrible — This iOS app is so terrible they give you a link for support all the numbers say you have to call human recourses which is no where to be found but as usual it always ends up having to reset password so eventually I’ll have a password so long it will take an act of congress to figure it out","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.9001671,"occurredAt":"2026-09-18T16:38:24.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.47129166,"matchedPatterns":["terrible","solution:app"],"statement":"This iOS app is so terrible they give you a link for support all the numbers say you have to call human recourses which is no where to be found but as usual it always ends up having to reset password so eventually I’ll have a password so l…","title":"UKG Pro — Terrible","body":"This iOS app is so terrible they give you a link for support all the numbers say you have to call human recourses which is no where to be found but as usual it always ends up having to reset password so eventually I’ll have a password so long it will take an act of congress to figure it out","authorHash":"b188201cd7e3a588d3f3fc6a4154499c","rating":1,"offTopic":false},{"id":"70522be9-45a4-48b4-8838-411b01fb2ff5","excerpt":"ADP Mobile Solutions — Trash — This is the worst payroll app I have used, recently very frustrated as it will not let you sign in without a verification code being sent to your old phone number. \nThen on webpage it gives you the option to verify with the app via code, but then doesn’t give you the prompt to put it in.\n","url":"https://apps.apple.com/us/app/id444553167?see-all=reviews","role":"pain","weight":0.8895852,"occurredAt":"2026-09-17T15:18:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.7911111,"sentiment":-0.7777778,"confidence":0.49666667,"matchedPatterns":["frustrating","product:ADP Mobile Solutions"],"statement":"This is the worst payroll app I have used, recently very frustrated as it will not let you sign in without a verification code being sent to your old phone number.","title":"ADP Mobile Solutions — Trash","body":"This is the worst payroll app I have used, recently very frustrated as it will not let you sign in without a verification code being sent to your old phone number. \nThen on webpage it gives you the option to verify with the app via code, but then doesn’t give you the prompt to put it in.\nSo basically just locked out of your account and payroll information because the app doesn’t work right and developers haven’t cared to fix the problem. \nWhen you have a search bar reference on the web page that says “I have a new number” you would think it would show you what you need to do to fix the problem and access your account, but it does not. \nStupid app, nothing but problems. \nHas been a hassle for years and don’t recommend to anyone. \n1 star because I have to. \n0 stars would be a more honest rating.","authorHash":"4aa95be3194e12fb6d9a683cf49d6787","rating":1,"offTopic":false},{"id":"1debea6f-ec3f-4be2-ae93-f7d34816030b","excerpt":"UKG Workforce Central — The app is okay, but it could really use some updates. I hate having to sign in every time I want to check my schedule or time, so an option for a biometric sensor would be awesome. Also I think the schedule should be presented in a calender form instead of putting the days in a list and leaving","url":"https://play.google.com/store/apps/details?id=com.kronos.mobile.android&hl=en","role":"pain","weight":0.9332037,"occurredAt":"2023-02-23T15:42:08.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"problem_report","painScore":0.5763636,"sentiment":-0.09090909,"confidence":0.59199774,"matchedPatterns":["i_hate","product:UKG Workforce Central"],"statement":"I hate having to sign in every time I want to check my schedule or time, so an option for a biometric sensor would be awesome.","title":"UKG Workforce Central","body":"The app is okay, but it could really use some updates. I hate having to sign in every time I want to check my schedule or time, so an option for a biometric sensor would be awesome. Also I think the schedule should be presented in a calender form instead of putting the days in a list and leaving out your off days. Lastly, why are Accruals and Time Off Requests separate entities?? They are directly connected. You should be able to see your accrued time when you go to put in a time off request.","authorHash":"d261d0424659f55ff8d7e6164271c7df","rating":2,"offTopic":true},{"id":"b2ae3514-c33c-46d1-8d33-3389d11279c6","excerpt":"UKG Pro — Eternal something went wrong — When I first started using this app I was able to log in but I could not log out.\n\nNow, for the last 4 months not only can I not log out, I now can’t log in.\n\nIt doesn’t even let me do it in my username or password. All it says is ‘oops. Something went wrong.’\n\nClicking on custo","url":"https://apps.apple.com/au/app/id6445849909?see-all=reviews","role":"pain","weight":0.87413335,"occurredAt":"2026-10-14T00:18:41.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Payroll & HR","intent":"problem_report","painScore":0.76,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["manual_process","product:UKG Pro"],"statement":"I can’t sign in and out of work and my boss has to manually arrive me in and manually mark me out.","title":"UKG Pro — Eternal something went wrong","body":"When I first started using this app I was able to log in but I could not log out.\n\nNow, for the last 4 months not only can I not log out, I now can’t log in.\n\nIt doesn’t even let me do it in my username or password. All it says is ‘oops. Something went wrong.’\n\nClicking on customer support gives very surface level fixes which after trying did not work.\n\nIn order to get ‘further help’ one has to ‘contact their UKG pro administrator’ which would be fine if there was a link or email or contact detail to actually send a help request to.\n\nThen. When I do get the email from my boss, and when I sent an email requesting additional help. The response was silence.\nNot even a ‘we have received your message and will respond in X number of days’ message.\n\nI can’t sign in and out of work and my boss has to manually arrive me in and manually mark me out. \n\nAs this is directly linked to my pay I do not like nor do I trust this app.\nThe only reason it remains on my phone is because work tells me to have it.","authorHash":"ceef3636a2199091738c428cebef78cc","rating":1,"offTopic":false},{"id":"1a76995b-3a72-47d7-835f-c2e1ba23bd63","excerpt":"UKG Pro — Terrible on iOS — Constantly makes me manually log in, even after scanning my Face ID. Such a rig morale to log in too, constantly making me update my password. Copy paste code from security check for it to not work, rinse repeat 20 times to then clock in 15 minutes late for my shift. \nOften stand there stari","url":"https://apps.apple.com/gb/app/id6445849909?see-all=reviews","role":"pain","weight":0.87413335,"occurredAt":"2026-04-21T05:44:32.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Payroll & HR","intent":"problem_report","painScore":0.76,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["manual_process","product:UKG Pro"],"statement":"Constantly makes me manually log in, even after scanning my Face ID.","title":"UKG Pro — Terrible on iOS","body":"Constantly makes me manually log in, even after scanning my Face ID. Such a rig morale to log in too, constantly making me update my password. Copy paste code from security check for it to not work, rinse repeat 20 times to then clock in 15 minutes late for my shift. \nOften stand there staring at a loading screen after I have logged in waiting to punch in. My managers find it even less amusing than me. Everyone I work with bar one has an android and those user don’t have these issues but my iPhone colleague does, are they not capable of making it work on iOS?\nI’m now locked out… again","authorHash":"96fbdd910baebbf79c36867f4c98121f","rating":1,"offTopic":false},{"id":"d86f95f7-6bee-420c-ba89-4c145ca136f2","excerpt":"ADP Mobile Solutions — A little annoyed — This app used to have our schedules now it doesn’t. I don’t understand why it was taken out of the whole reason for this app is for our schedules. Please put the schedule feature back on the app. It’s annoying having to go to internet log in every time and go to try and figure ","url":"https://apps.apple.com/us/app/id444553167?see-all=reviews","role":"pain","weight":0.84490335,"occurredAt":"2026-09-11T11:42:21.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.44941667,"matchedPatterns":["frustrating","product:ADP Mobile Solutions"],"statement":"It’s annoying having to go to internet log in every time and go to try and figure out where your schedule is.","title":"ADP Mobile Solutions — A little annoyed","body":"This app used to have our schedules now it doesn’t. I don’t understand why it was taken out of the whole reason for this app is for our schedules. Please put the schedule feature back on the app. It’s annoying having to go to internet log in every time and go to try and figure out where your schedule is.","authorHash":"4b139b083aa4ad560845af341fb880f3","rating":3,"offTopic":true},{"id":"76cc498a-e1e2-488a-8cc1-6336a2c1989d","excerpt":"Workday — Password changes — I love the Face ID feature but I hate that I have to change my password multiple times. Every 90 days I have changed a number every 90 days to update a password causes me to forget what my password is and update in my passkeys all the time. Gets very confusing. That’s my biggest complaint o","url":"https://apps.apple.com/us/app/id316800034?see-all=reviews","role":"pain","weight":0.8393667,"occurredAt":"2026-09-27T12:38:14.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.69,"sentiment":-0.375,"confidence":0.49666667,"matchedPatterns":["i_hate","product:Workday"],"statement":"I love the Face ID feature but I hate that I have to change my password multiple times.","title":"Workday — Password changes","body":"I love the Face ID feature but I hate that I have to change my password multiple times. Every 90 days I have changed a number every 90 days to update a password causes me to forget what my password is and update in my passkeys all the time. Gets very confusing. That’s my biggest complaint on this app. It’s just work stuff nobody is going to hack the app. Please change that so I can use the same password indefinitely.","authorHash":"eb5430af821aa53b02dd195c0eb36894","rating":3,"offTopic":false},{"id":"b7515b8f-c395-4b1e-996d-924ab1c361e9","excerpt":"UKG Workforce Central — ** Had to change it from a 2 star to a 1 star. I still have problems logging in basically your app sucks!!!*** When I first started using this app for my company it worked great. However now I can't get logged in at all...says user error and I didn't do anything to make an error! It is all on yo","url":"https://play.google.com/store/apps/details?id=com.kronos.mobile.android&hl=en","role":"pain","weight":0.9323588,"occurredAt":"2023-02-02T22:18:33.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"feature_request","painScore":0.6317647,"sentiment":-0.5294118,"confidence":0.5713807,"matchedPatterns":["still_cannot","product:UKG Workforce Central"],"statement":"BTW I have Uninstalled it and re installed it many times and still can't log in!","title":"UKG Workforce Central","body":"** Had to change it from a 2 star to a 1 star. I still have problems logging in basically your app sucks!!!*** When I first started using this app for my company it worked great. However now I can't get logged in at all...says user error and I didn't do anything to make an error! It is all on your app!! How am I to know my schedule or Hours I work if I can't even get in. BTW I have Uninstalled it and re installed it many times and still can't log in!","authorHash":"32f6980d65b4532c1eaaa0e6f62c1942","rating":1,"offTopic":false},{"id":"bc9400c4-a558-40fd-abcf-a6859f2e41de","excerpt":"isolved People Cloud — Will not let me log in — I have tried logging in exiting out, restarting, starting from the beginning almost every time and it doesn’t log in. It shouldn’t be this hard to log in. I shouldn’t have to restart the login process 20 different times to log in or not because I get frustrated and deal w","url":"https://apps.apple.com/us/app/id6446378930?see-all=reviews","role":"pain","weight":0.8339822,"occurredAt":"2026-04-09T14:24:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.81333333,"sentiment":-0.8333333,"confidence":0.45991668,"matchedPatterns":["frustrating","product:isolved People Cloud"],"statement":"I shouldn’t have to restart the login process 20 different times to log in or not because I get frustrated and deal with it later.","title":"isolved People Cloud — Will not let me log in","body":"I have tried logging in exiting out, restarting, starting from the beginning almost every time and it doesn’t log in. It shouldn’t be this hard to log in. I shouldn’t have to restart the login process 20 different times to log in or not because I get frustrated and deal with it later. It shouldn’t be this hard","authorHash":"2d398e2c1bf722748f8583b537eb715b","rating":1,"offTopic":false},{"id":"ee40c762-5c84-4613-917b-c818c6e50f23","excerpt":"Workday — Logging in — What a nightmare to log in using the Authenticator app along side, really annoying way to go about it. There are so many times it does not work you end up giving up. Pathetic","url":"https://apps.apple.com/gb/app/id316800034?see-all=reviews","role":"pain","weight":0.8109642,"occurredAt":"2026-09-04T12:35:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Payroll & HR","intent":"problem_report","painScore":0.865,"sentiment":-1,"confidence":0.43483335,"matchedPatterns":["frustrating","doesnt_work","product:Workday"],"statement":"What a nightmare to log in using the Authenticator app along side, really annoying way to go about it.","title":"Workday — Logging in","body":"What a nightmare to log in using the Authenticator app along side, really annoying way to go about it. There are so many times it does not work you end up giving up. Pathetic","authorHash":"a10fd245b3c021482ab0d183e2a72a21","rating":1,"offTopic":false},{"id":"cf544292-d3fa-4213-868d-6dbe665cb9c8","excerpt":"UKG Pro — Meh — Honestly one of the most annoying apps to try to reset your password on, why can’t you guys just add a simple email/phone number verification or even Face ID verification like every other app? Instead I have to wait hours for my administrator to get back to me with an access code, I do take slight blame","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.8012889,"occurredAt":"2026-07-07T12:54:30.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.61333334,"sentiment":-0.33333334,"confidence":0.49666667,"matchedPatterns":["frustrating","product:UKG Pro"],"statement":"Honestly one of the most annoying apps to try to reset your password on, why can’t you guys just add a simple email/phone number verification or even Face ID verification like every other app?","title":"UKG Pro — Meh","body":"Honestly one of the most annoying apps to try to reset your password on, why can’t you guys just add a simple email/phone number verification or even Face ID verification like every other app? Instead I have to wait hours for my administrator to get back to me with an access code, I do take slight blame though because I can’t seem to remember my security questions, still my point stands I could’ve easily verified with my email or phone who I was and have resetted my password by now.","authorHash":"8cf68c057cb81943df1a5a714c8cacf4","rating":1,"offTopic":false},{"id":"2649f355-8d16-4f39-ab1c-8009d66a0f74","excerpt":"ADP Mobile Solutions — I need to download my pay stubs every 2 weeks, and I have to enter my password to constantly re-enable biometrics, it doesn't hold that, so the next time I log in I have to look up my password again making the biometric login basically useless. It has been this way for quite a number of updates, ","url":"https://play.google.com/store/apps/details?id=com.adpmobile.android&hl=en","role":"pain","weight":0.742,"occurredAt":"2024-12-14T14:31:24.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.53,"matchedPatterns":["product:ADP Mobile Solutions"],"statement":"I need to download my pay stubs every 2 weeks, and I have to enter my password to constantly re-enable biometrics, it doesn't hold that, so the next time I log in I have to look up my password again making the biometric login basically use…","title":"ADP Mobile Solutions","body":"I need to download my pay stubs every 2 weeks, and I have to enter my password to constantly re-enable biometrics, it doesn't hold that, so the next time I log in I have to look up my password again making the biometric login basically useless. It has been this way for quite a number of updates, and when I do update, I also have to look up my password to re-enable biometric login which doesn't stay when I use the app again.","authorHash":"1ae7825e2a59034775cc277f7c33c0e2","rating":1,"offTopic":false},{"id":"b5d89326-c2c2-4bc0-b5f1-b5eaa243dbf4","excerpt":"UKG Pro — You guys never get it right — Every time you DO get it right, you update the app and ruin it again! The face ID log in does not work. It asks you to put a password every single time wig text verification! Its horrible! You have to log in EVERY TIME! We dont have time for this when at work. Fix the face ID log","url":"https://apps.apple.com/au/app/id6445849909?see-all=reviews","role":"pain","weight":0.7958083,"occurredAt":"2026-09-11T01:16:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Payroll & HR","intent":"problem_report","painScore":0.85,"sentiment":-1,"confidence":0.43016666,"matchedPatterns":["doesnt_work","product:UKG Pro"],"statement":"The face ID log in does not work.","title":"UKG Pro — You guys never get it right","body":"Every time you DO get it right, you update the app and ruin it again! The face ID log in does not work. It asks you to put a password every single time wig text verification! Its horrible! You have to log in EVERY TIME! We dont have time for this when at work. Fix the face ID log in !","authorHash":"695eb95734f16e433951c527ae3cb92a","rating":1,"offTopic":false},{"id":"f0dd579b-7cf6-40ff-a73b-6ba47cddae57","excerpt":"ADP Mobile Solutions — Garbage app — Jesus Christ this app is garbage, it constantly requires you to change your password or just locks you out completely. I literally just check my bank account on payday to see how much I have then get HR to print me a payslip if I require one. This app needs to be axed","url":"https://apps.apple.com/gb/app/id444553167?see-all=reviews","role":"pain","weight":0.78819335,"occurredAt":"2026-04-29T15:41:06.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Payroll & HR","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.41266668,"matchedPatterns":["terrible","product:ADP Mobile Solutions"],"statement":"Jesus Christ this app is garbage, it constantly requires you to change your password or just locks you out completely.","title":"ADP Mobile Solutions — Garbage app","body":"Jesus Christ this app is garbage, it constantly requires you to change your password or just locks you out completely. I literally just check my bank account on payday to see how much I have then get HR to print me a payslip if I require one. This app needs to be axed","authorHash":"df80baccde2be811f8a9f474635326ac","rating":1,"offTopic":false},{"id":"492d33b1-08bd-40eb-abbb-0a53b5351866","excerpt":"ADP Mobile Solutions — Sign in and sign out issues — I’ve being experiencing that when I sign in for work in the mornings later on in the afternoon when I Have to sign out to take my lunch I find out my morning sign in is gone so is like I never sign in the morning is so frustrating and it happens occasionally","url":"https://apps.apple.com/us/app/id444553167?see-all=reviews","role":"pain","weight":0.78568333,"occurredAt":"2026-10-22T13:52:52.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.41791666,"matchedPatterns":["frustrating","product:ADP Mobile Solutions"],"statement":"I’ve being experiencing that when I sign in for work in the mornings later on in the afternoon when I Have to sign out to take my lunch I find out my morning sign in is gone so is like I never sign in the morning is so frustrating and it h…","title":"ADP Mobile Solutions — Sign in and sign out issues","body":"I’ve being experiencing that when I sign in for work in the mornings later on in the afternoon when I Have to sign out to take my lunch I find out my morning sign in is gone so is like I never sign in the morning is so frustrating and it happens occasionally","authorHash":"43452308b0d767c170e93d47f960e5ec","rating":2,"offTopic":false},{"id":"b984fcc4-d00f-45ea-a30f-55658031d8c1","excerpt":"Workday — app is ridiculously slow! The lag is so bad app resets back to login screen almost everytime. Why even add in Biometrics when that obviously is a huge fail since it has Never worked yet! The same problem as the \"remember me\" 🤣 or \"keep me logged in\", completely useless! I wont even start on how navigating to,","url":"https://play.google.com/store/apps/details?id=com.workday.workdroidapp&hl=en","role":"pain","weight":0.6418922,"occurredAt":"2026-05-11T21:11:57.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.45849442,"matchedPatterns":["product:Workday"],"statement":"The lag is so bad app resets back to login screen almost everytime.","title":"Workday","body":"app is ridiculously slow! The lag is so bad app resets back to login screen almost everytime. Why even add in Biometrics when that obviously is a huge fail since it has Never worked yet! The same problem as the \"remember me\" 🤣 or \"keep me logged in\", completely useless! I wont even start on how navigating to, or understanding much of the gibberish that does nothing or dead ends, almost a completely useless app through and through. Would not have nor use if it wasn't required for job tasks.","authorHash":"eeb819d4a63f8d5614e7750713b05468","rating":1,"offTopic":false},{"id":"48bd6f78-79f8-447b-831f-b2c45dbe071a","excerpt":"UKG Pro — Not the best — It did work ok when I first downloaded it except for a few minor things like glitches then my Face ID stopped working witch was annoying but it was whatever minor inconvenience and then now I can’t even log in everything Is correct and then it just says that it can’t log me in after spending ag","url":"https://apps.apple.com/gb/app/id6445849909?see-all=reviews","role":"pain","weight":0.77870226,"occurredAt":"2026-07-30T05:27:19.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Payroll & HR","intent":"problem_report","painScore":0.61333334,"sentiment":-0.33333334,"confidence":0.48266667,"matchedPatterns":["frustrating","product:UKG Pro"],"statement":"It did work ok when I first downloaded it except for a few minor things like glitches then my Face ID stopped working witch was annoying but it was whatever minor inconvenience and then now I can’t even log in everything Is correct and the…","title":"UKG Pro — Not the best","body":"It did work ok when I first downloaded it except for a few minor things like glitches then my Face ID stopped working witch was annoying but it was whatever minor inconvenience and then now I can’t even log in everything Is correct and then it just says that it can’t log me in after spending ages loading I showed up for work at 4am this morning for no reason","authorHash":"ba3d6c6290751a47e828657beca13e37","rating":1,"offTopic":false},{"id":"9b2bff59-6d72-425a-8b43-c374b6445448","excerpt":"ADP Mobile Solutions — Hot trash — Updates every couple weeks. Cannot use face ID after each update. Password reset is a nightmare. App is down or wont load on a regular basis. Probably why they update every week or two. Employer wants me to use this trash. I permanently deleted.","url":"https://apps.apple.com/us/app/id444553167?see-all=reviews","role":"pain","weight":0.7464121,"occurredAt":"2026-10-26T14:46:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.39079165,"matchedPatterns":["terrible","product:ADP Mobile Solutions"],"statement":"Password reset is a nightmare.","title":"ADP Mobile Solutions — Hot trash","body":"Updates every couple weeks. Cannot use face ID after each update. Password reset is a nightmare. App is down or wont load on a regular basis. Probably why they update every week or two. Employer wants me to use this trash. I permanently deleted.","authorHash":"44c054d693ee0a79664e1fda3f584e0b","rating":1,"offTopic":false},{"id":"09bbe20c-f631-4f64-8012-bc0629a51007","excerpt":"UKG Workforce Central — Outdated — Your last update at the time of this review was three months ago. This is the ONLY app where I have to manually type my password in on EVERY use. If the app is going to insist that i log in every time can you please incorporate biometric security. Rating will change to five stars once","url":"https://apps.apple.com/au/app/id404059113?see-all=reviews","role":"pain","weight":0.691535,"occurredAt":"2024-05-04T08:39:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Payroll & HR","intent":"problem_report","painScore":0.56,"sentiment":-0.5,"confidence":0.44329166,"matchedPatterns":["manual_process","product:UKG Workforce Central"],"statement":"This is the ONLY app where I have to manually type my password in on EVERY use.","title":"UKG Workforce Central — Outdated","body":"Your last update at the time of this review was three months ago. This is the ONLY app where I have to manually type my password in on EVERY use. If the app is going to insist that i log in every time can you please incorporate biometric security. Rating will change to five stars once this has been done.","authorHash":"9d45f10e83793427854c6e7bfa4c1902","rating":2,"offTopic":false},{"id":"a37d5691-f71b-4065-afe5-7c3842358e38","excerpt":"ADP Mobile Solutions — how is it this hard to make a secure login work? every login i have to add my user name and I have to enter my password to constantly re-enable biometrics, it doesn't hold that, so the next time I log in I have to look up my username and password again making the biometric login basically useless","url":"https://play.google.com/store/apps/details?id=com.adpmobile.android&hl=en","role":"pain","weight":0.6393342,"occurredAt":"2026-07-29T19:29:56.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.45666727,"matchedPatterns":["product:ADP Mobile Solutions"],"statement":"every login i have to add my user name and I have to enter my password to constantly re-enable biometrics, it doesn't hold that, so the next time I log in I have to look up my username and password again making the biometric login basicall…","title":"ADP Mobile Solutions","body":"how is it this hard to make a secure login work? every login i have to add my user name and I have to enter my password to constantly re-enable biometrics, it doesn't hold that, so the next time I log in I have to look up my username and password again making the biometric login basically useless. It has been this way for YEARS! and when I do update, I also have to look up my password to re-enable biometric login which doesn't stay when I use the app again. edit: it's worse than before. nice","authorHash":"20b19096ec5974c5d5809c60ed52623f","rating":1,"offTopic":false},{"id":"fd92a4fb-d70e-42af-b435-2c091979bee1","excerpt":"UKG EZCall — Terrible — This app is terrible, the login process takes forever and Face ID and remember me don’t work.  If it was a true emergency my patient is more likely to have died before I was able to finish logging in to page a specialist.","url":"https://apps.apple.com/us/app/id511333143?see-all=reviews","role":"pain","weight":0.6862471,"occurredAt":"2025-01-09T19:21:13.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.35929167,"matchedPatterns":["terrible","product:UKG EZCall"],"statement":"This app is terrible, the login process takes forever and Face ID and remember me don’t work.","title":"UKG EZCall — Terrible","body":"This app is terrible, the login process takes forever and Face ID and remember me don’t work.  If it was a true emergency my patient is more likely to have died before I was able to finish logging in to page a specialist.","authorHash":"10f2984480f0d67780ae4fd782525e0d","rating":1,"offTopic":false},{"id":"e451914a-1b16-4bc1-be89-c5573a1f6c58","excerpt":"isolved People Cloud — pls read this — love❤️ you isolved but im so serious literally half the time i try to log in it fails and just gives me a white screen\n\nthis is really annoying for people who are paid hourly like those 3-5 minutes logging in and out trying to get the app to work make a difference!!!","url":"https://apps.apple.com/us/app/id6446378930?see-all=reviews","role":"pain","weight":0.6796933,"occurredAt":"2024-01-17T20:00:01.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.5723077,"sentiment":-0.23076923,"confidence":0.43229026,"matchedPatterns":["frustrating","product:isolved People Cloud"],"statement":"love❤️ you isolved but im so serious literally half the time i try to log in it fails and just gives me a white screen this is really annoying for people who are paid hourly like those 3-5 minutes logging in and out trying to get the app t…","title":"isolved People Cloud — pls read this","body":"love❤️ you isolved but im so serious literally half the time i try to log in it fails and just gives me a white screen\n\nthis is really annoying for people who are paid hourly like those 3-5 minutes logging in and out trying to get the app to work make a difference!!!","authorHash":"84ff820acc3075a8e8a2761e18e67531","rating":1,"offTopic":false},{"id":"5f19143d-46a7-4fdb-9480-d1eda658f725","excerpt":"UKG Workforce Central — Horribly outdated — This app feels like it could have been made 15 years ago! Please add all modern features, such as saving passwords and not requiring me to enter my security question every time I log in! Plus, the app looks outdated too! Please get some good programmers to put some real work ","url":"https://apps.apple.com/us/app/id404059113?see-all=reviews","role":"request","weight":0.6307667,"occurredAt":"2023-05-13T20:38:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"feature_request","painScore":0.27,"sentiment":0.14285715,"confidence":0.49666667,"matchedPatterns":["please_add","product:UKG Workforce Central"],"statement":"Please add all modern features, such as saving passwords and not requiring me to enter my security question every time I log in!","title":"UKG Workforce Central — Horribly outdated","body":"This app feels like it could have been made 15 years ago! Please add all modern features, such as saving passwords and not requiring me to enter my security question every time I log in! Plus, the app looks outdated too! Please get some good programmers to put some real work into this thing! Also there’s a consistent issue on login where nothing happens and you have to restart app and try again. Just happened to me two times in a row. Love when I can’t check my schedule!","authorHash":"c0aa61718f49451aff49406805528370","rating":1,"offTopic":false},{"id":"b6913a5d-5d9e-42ec-ba6d-e42b476d3bbd","excerpt":"Workday — Workday — I hate having to use this app, it will periodically make you change your password and PIN number before you can clock in, like someone is going to use my pin and work for me?","url":"https://apps.apple.com/us/app/id316800034?see-all=reviews","role":"pain","weight":0.6121508,"occurredAt":"2026-07-11T01:30:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.94,"sentiment":-1,"confidence":0.31554165,"matchedPatterns":["i_hate","product:Workday"],"statement":"I hate having to use this app, it will periodically make you change your password and PIN number before you can clock in, like someone is going to use my pin and work for me?","title":"Workday — Workday","body":"I hate having to use this app, it will periodically make you change your password and PIN number before you can clock in, like someone is going to use my pin and work for me?","authorHash":"920c28e451e98a70dd17f29edf3dbaeb","rating":1,"offTopic":false},{"id":"db84f3c9-e28c-4d42-ba8b-dd342d6fa558","excerpt":"ADP Mobile Solutions — Update: after uninstalling it and reinstalling it, it still takes you to a web page to log in, then makes you verify but then you have to keep doing this, an endless hamster wheel... The app used to work, but now the login is messed up. I thought it would fix itself after I updated it but it has ","url":"https://play.google.com/store/apps/details?id=com.adpmobile.android&hl=en","role":"pain","weight":0.60066664,"occurredAt":"2024-10-09T12:09:13.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.53,"matchedPatterns":["product:ADP Mobile Solutions"],"statement":"I thought it would fix itself after I updated it but it has you login via website, and the page that is loaded, you have to do some looking around since it appears to load onto a blank web page but you have to scroll all the way up, don't…","title":"ADP Mobile Solutions","body":"Update: after uninstalling it and reinstalling it, it still takes you to a web page to log in, then makes you verify but then you have to keep doing this, an endless hamster wheel... The app used to work, but now the login is messed up. I thought it would fix itself after I updated it but it has you login via website, and the page that is loaded, you have to do some looking around since it appears to load onto a blank web page but you have to scroll all the way up, don't know what is going on","authorHash":"9e97e1a0a9b7e246e0f589a3d544745c","rating":2,"offTopic":false},{"id":"16c2e526-9159-4210-8782-7f0858c9fec1","excerpt":"Workday — I have to sign back in EVERY TIME — The app is nice but I could exit the app for like 5 seconds and then come back and I have to do the entire sign in process again and its so annoying and inconvenient.","url":"https://apps.apple.com/us/app/id316800034?see-all=reviews","role":"pain","weight":0.57865614,"occurredAt":"2026-09-03T22:16:30.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.74666667,"sentiment":-0.6666667,"confidence":0.33129168,"matchedPatterns":["frustrating","solution:app"],"statement":"The app is nice but I could exit the app for like 5 seconds and then come back and I have to do the entire sign in process again and its so annoying and inconvenient.","title":"Workday — I have to sign back in EVERY TIME","body":"The app is nice but I could exit the app for like 5 seconds and then come back and I have to do the entire sign in process again and its so annoying and inconvenient.","authorHash":"14cc3d2542eaae8da0b79e08e7e16b10","rating":2,"offTopic":false},{"id":"71f7f287-7a3f-495f-9c71-97496b46bea0","excerpt":"UKG Workforce Central — Autofill / Biometrics — PLEASE ADD BIOMETRICS - I have not been able to easily utilise the app as every shift I need to log in several times due to time outs and my password isn’t that short. \nI see some of my colleagues which have biometrics that autofill their passwords, and others like myself","url":"https://apps.apple.com/au/app/id404059113?see-all=reviews","role":"request","weight":0.57631546,"occurredAt":"2024-12-27T12:32:23.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Payroll & HR","intent":"feature_request","painScore":0.27,"sentiment":0,"confidence":0.45379168,"matchedPatterns":["please_add","product:UKG Workforce Central"],"statement":"PLEASE ADD BIOMETRICS - I have not been able to easily utilise the app as every shift I need to log in several times due to time outs and my password isn’t that short.","title":"UKG Workforce Central — Autofill / Biometrics","body":"PLEASE ADD BIOMETRICS - I have not been able to easily utilise the app as every shift I need to log in several times due to time outs and my password isn’t that short. \nI see some of my colleagues which have biometrics that autofill their passwords, and others like myself who need to type the password in","authorHash":"03b7b945efd41e93a614a76509f1609e","rating":1,"offTopic":false},{"id":"8013e386-10fa-476e-80c1-58e479be7083","excerpt":"Homebase: Employee Scheduling — Don’t update to version 4.89 — I updated to the most recent version and my app broke. I’m unable to clock in or out; unable to sign in or out; and the suggestion from the chatbot ai support team was to delete and reinstall the app- now I’m unable to sign in at all and resetting my passwo","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"pain","weight":0.55947304,"occurredAt":"2026-02-19T14:07:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3996236,"matchedPatterns":["product:Homebase"],"statement":"I’m unable to clock in or out; unable to sign in or out; and the suggestion from the chatbot ai support team was to delete and reinstall the app- now I’m unable to sign in at all and resetting my password does nothing to solve it.","title":"Homebase: Employee Scheduling — Don’t update to version 4.89","body":"I updated to the most recent version and my app broke. I’m unable to clock in or out; unable to sign in or out; and the suggestion from the chatbot ai support team was to delete and reinstall the app- now I’m unable to sign in at all and resetting my password does nothing to solve it.\n\nI’m currently updated to IOS version 26.2.1 on an iPhone 15 Pro Max. My coworkers who updated also lost functionality of the app.","authorHash":"38ff65c29cf2c08ef21ecb83b905a584","rating":1,"offTopic":false},{"id":"33434202-6127-46c7-a80a-5c9adf0f5b50","excerpt":"Workday — After the most recent update the app won't even open/load for me. I log in, it doesn't say anything about my password being incorrect and prompts me with google verification, and then it just stays stuck on the loading screen. Like another person said location didn't matter. I tried it at work, on data, and h","url":"https://play.google.com/store/apps/details?id=com.workday.workdroidapp&hl=en","role":"pain","weight":0.59632033,"occurredAt":"2026-06-02T05:00:39.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.4259431,"matchedPatterns":["product:Workday"],"statement":"I log in, it doesn't say anything about my password being incorrect and prompts me with google verification, and then it just stays stuck on the loading screen.","title":"Workday","body":"After the most recent update the app won't even open/load for me. I log in, it doesn't say anything about my password being incorrect and prompts me with google verification, and then it just stays stuck on the loading screen. Like another person said location didn't matter. I tried it at work, on data, and home wifi and it still stayed stuck.","authorHash":"b552f31f51299de149c3ce539c33e633","rating":1,"offTopic":false},{"id":"be575761-fe0b-4ed6-ab88-9b8fa5f4d6c6","excerpt":"ADP Mobile Solutions — Proper bad — Seriously this service is so unreliable, I just want access to my pay information and constant password changes and bugs hinder my access! \nI want to check my leave hours and I can’t because of “maintenance”\nLast time I needed access my password had randomly expired before it should ","url":"https://apps.apple.com/au/app/id444553167?see-all=reviews","role":"pain","weight":0.55947304,"occurredAt":"2020-04-05T08:54:07.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3996236,"matchedPatterns":["product:ADP Mobile Solutions"],"statement":"Seriously this service is so unreliable, I just want access to my pay information and constant password changes and bugs hinder my access!","title":"ADP Mobile Solutions — Proper bad","body":"Seriously this service is so unreliable, I just want access to my pay information and constant password changes and bugs hinder my access! \nI want to check my leave hours and I can’t because of “maintenance”\nLast time I needed access my password had randomly expired before it should have, and on that topic it’s 2020, it’s time for 2 factor authentication without needless password changes!! \nSeriously, it’s not secure it rely on forced password changes anymore!","authorHash":"72775da67b6abefed5eeca9ca005f6c9","rating":1,"offTopic":false},{"id":"9f1ca51f-bee3-4826-9353-a0b7224c57c9","excerpt":"InTime Scheduling — Worst app — It will log you out itself without any reason then forgot password doesnt work and later you can login with the same password after few hours","url":"https://apps.apple.com/ca/app/id1321569224?see-all=reviews","role":"pain","weight":0.5497584,"occurredAt":"2021-01-27T15:44:05.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Payroll & HR","intent":"problem_report","painScore":0.85,"sentiment":-1,"confidence":0.29716668,"matchedPatterns":["doesnt_work","product:InTime Scheduling"],"statement":"It will log you out itself without any reason then forgot password doesnt work and later you can login with the same password after few hours","title":"InTime Scheduling — Worst app","body":"It will log you out itself without any reason then forgot password doesnt work and later you can login with the same password after few hours","authorHash":"8bffc217d6b93cc75d0e718f3f53a83a","rating":1,"offTopic":false},{"id":"45f03e36-3450-4097-a1c5-e2046fd23f7b","excerpt":"Workday — Works great except for signing in — The app is great but it’s frustrating that you have to sign in every time, it prompts you to set up Face ID & PIN every time but never actually saves it.","url":"https://apps.apple.com/us/app/id316800034?see-all=reviews","role":"request","weight":0.54136336,"occurredAt":"2026-07-08T21:37:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.24,"sentiment":0.33333334,"confidence":0.43658334,"matchedPatterns":["frustrating","praise","product:Workday"],"statement":"The app is great but it’s frustrating that you have to sign in every time, it prompts you to set up Face ID & PIN every time but never actually saves it.","title":"Workday — Works great except for signing in","body":"The app is great but it’s frustrating that you have to sign in every time, it prompts you to set up Face ID & PIN every time but never actually saves it.","authorHash":"8feee9979632f81694fdfa60bcb029a2","rating":3,"offTopic":false},{"id":"0969ff34-0527-44f4-b23a-6cb5e29ae77d","excerpt":"Homebase: Employee Scheduling — EDIT - support has no idea how to help. I cannot login on the web or on the app. when I try on the website its like my account doesn't exist. I've sent every peice of evidence and done everything I could. I think their recent update made the app incompatible with certain phones but mine ","url":"https://play.google.com/store/apps/details?id=com.joinhomebase.homebase.homebase&hl=en","role":"pain","weight":0.47514683,"occurredAt":"2026-04-19T05:14:33.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.4192472,"matchedPatterns":["product:Homebase"],"statement":"I cannot login on the web or on the app.","title":"Homebase: Employee Scheduling","body":"EDIT - support has no idea how to help. I cannot login on the web or on the app. when I try on the website its like my account doesn't exist. I've sent every peice of evidence and done everything I could. I think their recent update made the app incompatible with certain phones but mine is uptodate... -- I was in the middle of cashing out, but all of a sudden, the app logged me out. I figure it needed to be updated, only to discover it's no longer compatible with my phone. need immediate help","authorHash":"fc42a98862c29d82b1f96b014ffdcdb0","rating":1,"offTopic":false},{"id":"35e98f5c-b69e-4697-8e99-5208e9356816","excerpt":"UKG Pro — Wish I could leave no stars — I wake up every morning just dreading the fact I have to use this app later. It’s slow, buggy, not user friendly, and makes me log in. Every. Single. Time. It takes excessively long to do the simplest task you can think of, and then when you’re about to complete the task you open","url":"https://apps.apple.com/au/app/id6445849909?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-09-29T12:42:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:UKG Pro"],"statement":"It’s slow, buggy, not user friendly, and makes me log in.","title":"UKG Pro — Wish I could leave no stars","body":"I wake up every morning just dreading the fact I have to use this app later. It’s slow, buggy, not user friendly, and makes me log in. Every. Single. Time. It takes excessively long to do the simplest task you can think of, and then when you’re about to complete the task you opened the app for, it just doesn’t work. So I have to restart the app and try again. I Reminisce over the days I didn’t have to use this app.","authorHash":"8fc3efd96b7283d0e3682abafde9d4a6","rating":1,"offTopic":false},{"id":"0adc8d50-6b9e-4c07-b20b-a4d735a30ebf","excerpt":"UKG Pro — Everyone hates it — This app is the biggest downgrade I’ve ever had to deal with. The Face ID doesn’t work, the passcode doesn’t work, it makes me log in every time even if it’s been 30 minutes including a text code, it asks about breaks that I’m not entitled to, it gives me notifications for irrelevant infor","url":"https://apps.apple.com/au/app/id6445849909?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-09-23T03:14:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:UKG Pro"],"statement":"The Face ID doesn’t work, the passcode doesn’t work, it makes me log in every time even if it’s been 30 minutes including a text code, it asks about breaks that I’m not entitled to, it gives me notifications for irrelevant information, the…","title":"UKG Pro — Everyone hates it","body":"This app is the biggest downgrade I’ve ever had to deal with. The Face ID doesn’t work, the passcode doesn’t work, it makes me log in every time even if it’s been 30 minutes including a text code, it asks about breaks that I’m not entitled to, it gives me notifications for irrelevant information, the buttons are so close together which causes people to click the wrong ones all the time. It would be easier to list all of the things that this app does correctly than all of the things it does wrong.","authorHash":"507ca5af0255042daa07f53b11b2bd0c","rating":1,"offTopic":false},{"id":"0742b493-9b39-46f8-bf76-ae58d35829ab","excerpt":"ADP Mobile Solutions — Dev that did 2 factor needs help — Yet another moment in the ADP app where something was half baked and not tested on real modern devices.  It seems the devs like to take an Android first approach even though iOS has the largest marketshare.  Constant login problems and terrible compatibility wit","url":"https://apps.apple.com/us/app/id444553167?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-09-22T04:27:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:ADP Mobile Solutions"],"statement":"Constant login problems and terrible compatibility with iOS passwords.","title":"ADP Mobile Solutions — Dev that did 2 factor needs help","body":"Yet another moment in the ADP app where something was half baked and not tested on real modern devices.  It seems the devs like to take an Android first approach even though iOS has the largest marketshare.  Constant login problems and terrible compatibility with iOS passwords.  Newest issue is their internal two factor(area with the QR code) that leads to the right page, but doesn’t allow you to submit the damn code because the keyboard is still in the way!!!  Folks, do better.","authorHash":"c9da9e19083e966a00fdf4a46ac329d1","rating":1,"offTopic":false},{"id":"116071ca-e4a4-4c10-b21d-b14d53fb2f36","excerpt":"Paycor Mobile — Logged you out and then you go to login and tells you it’s the wrong user name or password — Honestly, I think this app really isn’t worth any business getting because they always have login problems when you go to log back in you give them your email gives you your username if you forgot it you use it ","url":"https://apps.apple.com/us/app/id555322549?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-08-17T16:19:30.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Paycor Mobile"],"statement":"Paycor Mobile — Logged you out and then you go to login and tells you it’s the wrong user name or password.","title":"Paycor Mobile — Logged you out and then you go to login and tells you it’s the wrong user name or password","body":"Honestly, I think this app really isn’t worth any business getting because they always have login problems when you go to log back in you give them your email gives you your username if you forgot it you use it username and then you go. I need my password and then I’ll go and do it and it doesn’t recognize your email or your username because it says it’s wrong so apparently the people who designed it couldn’t find their way out of a wet paper bag with fricking instructions.","authorHash":"5c44ea204fad07cacb1cf7d363a34a1f","rating":1,"offTopic":false},{"id":"f81f0700-80de-4087-a2b1-68ebf9c55958","excerpt":"NurseGrid Nurse Shift Calendar — Log in fail — Second time in a few months that the app log in fails repeatedly and I cannot use it. Updating the app does not help. I uninstalled and then reinstalled app and then could no longer use my old account. All possible emails and phone numbers were now some\nHow “not found” I h","url":"https://apps.apple.com/us/app/id949731866?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-08-05T14:27:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["solution:app"],"statement":"Second time in a few months that the app log in fails repeatedly and I cannot use it.","title":"NurseGrid Nurse Shift Calendar — Log in fail","body":"Second time in a few months that the app log in fails repeatedly and I cannot use it. Updating the app does not help. I uninstalled and then reinstalled app and then could no longer use my old account. All possible emails and phone numbers were now some\nHow “not found” I hold out for a few weeks and then finally just make a new account forgoing the feature of colleagues because I don’t want to have to reconnect all of that but just to keep my schedule. But here we are again today, LOG In fAiLeD repeat repeat repeat! I’m over it","authorHash":"c6afc5bd494e0aef9592ea5dd1288cb9","rating":1,"offTopic":false},{"id":"21f4a76d-a90c-461d-a096-dd298f3eb358","excerpt":"ADP Mobile Solutions — Totally agree / password approach useless — The app is ok, but what is so, so so irritating is every time they update it dumps my cached password and username.\n\nI can only get this by logging into work ADP, completely defeating the point of the app.\n\nAnd given I don’t need to check payroll more t","url":"https://apps.apple.com/gb/app/id444553167?see-all=reviews","role":"pain","weight":0.52587503,"occurredAt":"2021-04-24T10:46:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.375625,"matchedPatterns":["product:ADP Mobile Solutions"],"statement":"ADP Mobile Solutions — Totally agree / password approach useless.","title":"ADP Mobile Solutions — Totally agree / password approach useless","body":"The app is ok, but what is so, so so irritating is every time they update it dumps my cached password and username.\n\nI can only get this by logging into work ADP, completely defeating the point of the app.\n\nAnd given I don’t need to check payroll more than once every month or two, this means every time I use the app it’s useless.","authorHash":"f6e38ee97f0e0dc2364dc4cd469e06ac","rating":1,"offTopic":false},{"id":"32ad4a2b-e28d-4fab-b2e7-9b6d647d9dd1","excerpt":"UKG Pro — Loading screen simulator — One of the worst apps I’ve ever used in my life, wait 5 minutes for sign in screen to load, wait another 2-3 for the buttons to render. Sign in, wait another 5 minutes to load, another 2-3 for the buttons to render. Hit the clock tab, wait more to load, wait more for buttons to rend","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.52465,"occurredAt":"2026-10-05T23:29:20.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.37475,"matchedPatterns":["product:UKG Pro"],"statement":"One of the worst apps I’ve ever used in my life, wait 5 minutes for sign in screen to load, wait another 2-3 for the buttons to render.","title":"UKG Pro — Loading screen simulator","body":"One of the worst apps I’ve ever used in my life, wait 5 minutes for sign in screen to load, wait another 2-3 for the buttons to render. Sign in, wait another 5 minutes to load, another 2-3 for the buttons to render. Hit the clock tab, wait more to load, wait more for buttons to render. Worst user experience I’ve ever had. Would not use it if they payed me.","authorHash":"0feb28efadd9fb961c2742ef2ac044ca","rating":1,"offTopic":false},{"id":"d10dced5-d8fe-4f0b-817b-3b4e7a822d7f","excerpt":"Workday — Remember this Device — Why do you even have this feature if I pretty much have to login every time and also reset up Face ID and pin… so annoying. 1 star for messing up such a simple thing.","url":"https://apps.apple.com/ca/app/id316800034?see-all=reviews","role":"pain","weight":0.51613224,"occurredAt":"2022-03-22T18:06:15.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Payroll & HR","intent":"problem_report","painScore":0.61333334,"sentiment":-0.33333334,"confidence":0.31991667,"matchedPatterns":["frustrating","product:Workday"],"statement":"Why do you even have this feature if I pretty much have to login every time and also reset up Face ID and pin… so annoying.","title":"Workday — Remember this Device","body":"Why do you even have this feature if I pretty much have to login every time and also reset up Face ID and pin… so annoying. 1 star for messing up such a simple thing.","authorHash":"3b61a036fca8a5f9a7bfc34fb62fb839","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":106},{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":10}],"total":116}}