{"data":{"items":[{"id":"ee70765d-850a-4274-817f-f64ec08007c2","excerpt":"UKG Pro — Terrible — This iOS app is so terrible they give you a link for support all the numbers say you have to call human recourses which is no where to be found but as usual it always ends up having to reset password so eventually I’ll have a password so long it will take an act of congress to figure it out","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.9001671,"occurredAt":"2026-09-18T16:38:24.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.47129166,"matchedPatterns":["terrible","solution:app"],"statement":"This iOS app is so terrible they give you a link for support all the numbers say you have to call human recourses which is no where to be found but as usual it always ends up having to reset password so eventually I’ll have a password so l…","title":"UKG Pro — Terrible","body":"This iOS app is so terrible they give you a link for support all the numbers say you have to call human recourses which is no where to be found but as usual it always ends up having to reset password so eventually I’ll have a password so long it will take an act of congress to figure it out","offTopic":false},{"id":"16c2e526-9159-4210-8782-7f0858c9fec1","excerpt":"Workday — I have to sign back in EVERY TIME — The app is nice but I could exit the app for like 5 seconds and then come back and I have to do the entire sign in process again and its so annoying and inconvenient.","url":"https://apps.apple.com/us/app/id316800034?see-all=reviews","role":"pain","weight":0.57865614,"occurredAt":"2026-09-03T22:16:30.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.74666667,"sentiment":-0.6666667,"confidence":0.33129168,"matchedPatterns":["frustrating","solution:app"],"statement":"The app is nice but I could exit the app for like 5 seconds and then come back and I have to do the entire sign in process again and its so annoying and inconvenient.","title":"Workday — I have to sign back in EVERY TIME","body":"The app is nice but I could exit the app for like 5 seconds and then come back and I have to do the entire sign in process again and its so annoying and inconvenient.","offTopic":false},{"id":"f81f0700-80de-4087-a2b1-68ebf9c55958","excerpt":"NurseGrid Nurse Shift Calendar — Log in fail — Second time in a few months that the app log in fails repeatedly and I cannot use it. Updating the app does not help. I uninstalled and then reinstalled app and then could no longer use my old account. All possible emails and phone numbers were now some\nHow “not found” I h","url":"https://apps.apple.com/us/app/id949731866?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-08-05T14:27:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["solution:app"],"statement":"Second time in a few months that the app log in fails repeatedly and I cannot use it.","title":"NurseGrid Nurse Shift Calendar — Log in fail","body":"Second time in a few months that the app log in fails repeatedly and I cannot use it. Updating the app does not help. I uninstalled and then reinstalled app and then could no longer use my old account. All possible emails and phone numbers were now some\nHow “not found” I hold out for a few weeks and then finally just make a new account forgoing the feature of colleagues because I don’t want to have to reconnect all of that but just to keep my schedule. But here we are again today, LOG In fAiLeD repeat repeat repeat! I’m over it","offTopic":false},{"id":"0cdef081-ff63-4c5d-990b-9c3fdc70c6fb","excerpt":"Paycom — Passwords — Password resetting is awful and you have to basically create a brand new password that each time.","url":"https://apps.apple.com/us/app/id1207929487?see-all=reviews","role":"pain","weight":0.4756696,"occurredAt":"2026-09-07T01:01:10.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.24904166,"matchedPatterns":["terrible","product:Paycom"],"statement":"Password resetting is awful and you have to basically create a brand new password that each time.","title":"Paycom — Passwords","body":"Password resetting is awful and you have to basically create a brand new password that each time.","offTopic":false},{"id":"8c1dae52-428f-46f4-9494-71049e411547","excerpt":"NurseGrid Nurse Shift Calendar — Unreliable lately — This app continues to crash and have trouble loading my calendar. It often says error or “login failure“ and requires a refresh, and then the refresh loads a completely empty calendar. Not good if it’s what you rely on solely for your work schedule.","url":"https://apps.apple.com/us/app/id949731866?see-all=reviews","role":"pain","weight":0.37160832,"occurredAt":"2026-08-05T14:10:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.293375,"matchedPatterns":["product:NurseGrid Nurse Shift Calendar"],"statement":"It often says error or “login failure“ and requires a refresh, and then the refresh loads a completely empty calendar.","title":"NurseGrid Nurse Shift Calendar — Unreliable lately","body":"This app continues to crash and have trouble loading my calendar. It often says error or “login failure“ and requires a refresh, and then the refresh loads a completely empty calendar. Not good if it’s what you rely on solely for your work schedule.","offTopic":false},{"id":"f42ae788-9242-4a7e-85b0-4af1f730e3b5","excerpt":"Workday — Doesn’t work on smartphone since update — App is stuck on security login when trying to access.  A notification is pushed to allow access, user grants access, then workday remains stuck on the security screen.","url":"https://apps.apple.com/us/app/id316800034?see-all=reviews","role":"pain","weight":0.307825,"occurredAt":"2026-08-27T23:41:03.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.219875,"matchedPatterns":["solution:app"],"statement":"App is stuck on security login when trying to access.","title":"Workday — Doesn’t work on smartphone since update","body":"App is stuck on security login when trying to access.  A notification is pushed to allow access, user grants access, then workday remains stuck on the security screen.","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":6}],"total":6}}