User complaints on login and ad frequency persist in October 2026
In October 2026, the tracked index recorded 382 total opportunities, with 98 emerging during this period. Data shows persistent issues with login failures and excessive advertising across mobile and delivery applications, while banking apps saw a rise in complaints regarding intrusive promotional content.
Period covered: 01 Oct 2026 → 31 Oct 2026
Từ chối đặt phòng và chậm hoàn tiền hủy đặt
Customers frequently experience significant financial and logistical distress due to Agoda's failure to honor bookings, resulting in situations where payments are processed but rooms are unavailable or downgraded upon arrival. This frustration is compounded by a lack of transparent fee structures, ineffective customer support that fails to resolve disputes, and prolonged delays in processing refunds for cancelled or unfulfilled reservations.
Dịch vụ giao hàng kém chất lượng
The logistics services provided are consistently described as extremely poor, leading to significant customer dissatisfaction. Issues include failure to pick up items, excessive fees, and lack of support, contributing to a negative overall experience.
Nhắn tin & mạng xã hội: Mất tiền khi thanh toán không nhận được mã
Users are experiencing frustration and distrust due to issues with payment processing and the reliability of receiving transaction confirmations, such as OTP codes. Many report being charged without receiving the expected services or support, leading to accusations of fraudulent practices.
Lỗi đăng nhập ngắt quãng và tải chậm
Users are experiencing severe technical instability on the seller platform, frequently failing to log in, authenticate, or complete email verification. Additionally, the application suffers from extreme lag and unexpected crashes when users attempt to navigate between shops or message customer support.
Đăng nhập thất bại hoặc làm ứng dụng bị văng
The Viettel Post app frequently experiences significant technical issues, causing persistent errors and disruptions in functionality. Users report that the app is unreliable, often failing to load or allowing them to place orders.
Ngân hàng: Quảng cáo quá nhiều gây phiền toái cho khách hàng
Users are frustrated by excessive and intrusive advertising in fintech applications, which disrupt their experience and hinder essential functions like money transfers. The prevalence of spam messages and pop-up ads contributes to a negative perception of banking apps, leading to dissatisfaction among customers.
Y tế: Tổng đài hỗ trợ kém nhân viên thái độ không tốt
MEDPRO — Quá tệ luôn bị lỗi tới tt cũng lỗi, nv cskh thì thái độ k tốt. Đặt lịch k dc phải gọi tổng đài.tiền cước gọi muốn cháy tài khoản
Forced full login on every launch
Users are experiencing significant frustration with the UKG Pro app due to the inability to stay logged in, requiring them to manually log in each time they access the app. This issue has been exacerbated by recent updates, leading to a cumbersome user experience that disrupts their workflow.
Quá nhiều quảng cáo và giật lag
Users experience severe frustration due to an overwhelming amount of disruptive advertisements and poor app performance that causes lagging and slow speeds. These issues ruin the user experience, making the application extremely inconvenient and unpleasant to use compared to how it used to be.
Security & access: Awful interface with lack of dark mode support
Users are frustrated with the poor interface and lack of essential features in the security and access tools, particularly highlighting issues like the absence of dark mode and difficulties in transferring data. These problems lead to a negative user experience, especially on mobile devices, causing dissatisfaction among existing customers.
How these numbers are produced
Every figure above is counted, not estimated
More reports from this index
Written from the same evidence, other weeks.