Unwanted Subscription Issues and FreshBooks Errors Persist
Tracking 16 opportunities in Billing & Invoicing shows 5 stable issues with recent activity, including 1 person each for Unwanted Subscription Enrollment Issues, Delayed payouts, high fees, and lack of support, Rising costs and declining app quality, and FreshBooks App Crashes and Errors. Meanwhile, 5 other tracked issues show no recent posts for 60 days.
Unwanted Subscription Enrollment Issues
Users are being unintentionally enrolled in expensive subscriptions through misleading prompts, leading to unexpected charges. Simply deleting the app does not cancel these subscriptions, leaving users frustrated and feeling scammed.
Delayed payouts, high fees, and lack of support
Users experience significant frustration with the platform's slow payout processing times, which can take up to 14 days for initial transactions. This delay in accessing funds is compounded by poor customer service and a lack of accessible support channels to resolve payment concerns.
Rising costs and declining app quality
Users are frustrated with the app due to significant price increases and a lack of value for the cost, leading many to consider switching to alternatives. Additionally, frequent updates require users to relearn the app, causing further dissatisfaction and wasted time.
FreshBooks App Crashes and Errors
The FreshBooks Invoicing App frequently crashes, leading to significant frustration for users. Despite some positive aspects of the app's design, its reliability issues severely hinder its functionality, particularly during critical tasks like submitting invoices.
Stripe Dashboard Frustrations and Complaints
Users express significant frustration and disappointment with the Stripe Dashboard, describing it as horrific and the worst payment processing experience. Complaints highlight issues such as excessive fees and inadequate customer service, leading to potential legal actions.
Difficulties with Document Scanner Subscription
Users are frustrated with the Scan to PDF app due to its high subscription fees and difficulties in canceling their subscriptions. The app is perceived as user-unfriendly and fails to meet basic expectations for functionality.
Misleading Document Scanner Subscription Costs
Users are experiencing frustration with the Scan to PDF Document Scanner due to misleading pricing and subscription practices. Many feel that the app operates as a scam, particularly because of unexpected weekly charges and unclear communication about costs.
Khó khăn trong việc đóng tài khoản ngân hàng
Customers face significant challenges when attempting to close their accounts, as the process requires them to travel to Hanoi, which is inconvenient for those located in other cities. Additionally, there is a lack of timely communication and support from the bank regarding account management, leading to frustration and dissatisfaction.
Horrible customer service and unfair charges
Users are experiencing significant dissatisfaction due to poor customer service and unexpected charges associated with app subscriptions. Many feel misled by the pricing structure and express frustration over being billed for services they do not intend to use.
High-Cost Invoice Management Solutions
Users are frustrated with the increasing costs associated with Invoice2go, particularly the $40 monthly fee for unlimited invoices. Additionally, recent changes to the app have made it less user-friendly, leading to dissatisfaction among existing customers.
How these numbers are produced
Every figure above is counted, not estimated
More reports from this index
Written from the same evidence, other weeks.