Delivery issues and mobile app glitches dominate the 424 tracked items
During the period of November 6 to November 13, 2026, the tracked index of 424 opportunities recorded 14 newly tracked items. Delivery & Logistics Apps experienced high volumes with 141 people in the last 30 days for delivery delays, while Business Management Software saw mobile app experience issues rise to 12 people in the last 30 days.
Period covered: 06 Nov 2026 → 13 Nov 2026
Lagging and glitchy mobile app experience
Users experience significant frustration because the ADP Mobile Solutions system suffers from persistent lagging, freezing, and general performance glitches. Additionally, the application is described as extremely slow and overall horrible to use.
Microsoft Teams optimization for iPhone Duo
Microsoft Teams lacks proper support for the newly launched iPhone Duo, resulting in a terrible and borderline unusable user experience. Consequently, users are frustrated that the app fails to adapt to the new device while other applications, such as Outlook, function normally.
Lỗi hiển thị tin nhắn khách hàng
The problem is that messages from customers are not displaying properly in the Shopee Seller Center, leading to delays in response and support. Sellers are experiencing issues such as notifications not showing new messages, missing chat features, and inability to send icons, which hampers effective communication with customers.
Ứng dụng giật lag, sập và thông tin sai lệch
Users experience intense frustration with AI tools frequently generating incorrect information, exhibiting a lack of consistent opinions ("ba phải"), and misunderstanding prompts or inventing details. Additionally, they encounter persistent technical glitches and display errors, especially after paying for professional subscriptions or experiencing unwanted automatic updates.
Giao vận: Giao hàng không đúng hẹn và không lấy hàng
Delivery services are plagued by a lack of accountability and poor communication from shippers, resulting in damaged goods and unfulfilled orders. Customers frequently experience delays, inadequate support, and a failure to resolve issues, leading to frustration and dissatisfaction with the service.
Tài xế không đến lấy hàng và đơn bị kẹt
The failure of the shipping service to pick up packages as scheduled, leading to significant delays and customer frustration. Additionally, the customer service team is unresponsive and ineffective in addressing these issues, leaving customers feeling ignored and dissatisfied.
Lỗi đăng nhập, yêu cầu cập nhật và tổng đài không phản hồi
The eTax Mobile application is plagued by continuous errors, causing significant frustration for users who struggle to complete tax submissions and transactions. Users frequently encounter issues such as system errors, failure to update, and inability to access necessary features, leading to a poor overall experience.
Giao vận: Hỗ trợ khách hàng không hiệu quả và chậm trễ
Khách hàng gặp phải sự thiếu hụt nghiêm trọng trong hỗ trợ dịch vụ, với thái độ không chuyên nghiệp từ nhân viên và tổng đài. Nhiều trường hợp giao hàng bị chậm trễ, hư hỏng mà không nhận được sự hỗ trợ thỏa đáng, dẫn đến sự không hài lòng và cảm giác bị xem thường.
How these numbers are produced
Every figure above is counted, not estimated
More reports from this index
Written from the same evidence, other weeks.