OpportunityMarket home
Customer Support opportunities·tracked since 24 Sept 2026·evidence from 09 Jan 2024·scored 43m ago

Social media scheduling with poor support

Customers are frustrated with the poor quality of customer service provided by Apphi: Social Media Scheduler. This dissatisfaction is compounded by unexpected changes in services, leading to a perception of wasted money.

4 people in 4 posts across 1 source · demand low, pain low, competition low

Pain pointStableEvidence: low
Index score
25.4
ahead of 41% of the rest of this market
0.0%signals / 7d
Demand
0.0low
Momentum
42.8moderate
Pain
0.0low
Competition
36.6low
lower is better
Monetization
10.5low
Market size
7.7low
Evidence
45.5moderate

The pain

shares of 4 quoted posts

What goes wrong, and for whom

Who
4 people using Apphi: Social Media Scheduler
What goes wrong
  • Manual work25% of posts
How bad
100% of posts are complaints
Since
09 Jan 2024 → 09 Jan 2024

Is this a startup idea?

Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.

Complaints are about
Apphi: Social Media Scheduler
Looking for something else
0% want an alternative · 0% ask the provider for a feature
What the numbers say
Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
Build a prototype from thisA landing page written from these 4 complaints by 4 people.50 credits · sign in →
1

The pain — what people say

Their asks, who is writing, and the posts themselves

What people were doing

Every post behind this page, by what its author was doing — and when each one was written

4posts
  • Complaint4100%
04 Feb 20214 posts09 Jan 2024

Sources

4 signals · 1 sources

App Store (English storefronts)4
Only public content is collected, author names are stored as one-way hashes, and every excerpt links back to its original post.

Evidence

Raw public posts behind this opportunity — click through to the original

  • App Store (English storefronts)App Store US/Social media scheduling·22 Jun 2023·Complaintsource ↗

    …into using it more, I found things that I did not like about the app. Posting manually is not some thing that I enjoyed at all, also customer service was horrible. You could never reach a live person. Their phone number is a Google phone number. It was all suspect. I have reached out to them several times because I…

    Strong complaintManual work
  • App Store (English storefronts)App Store US/Social media scheduling·04 Feb 2021·Complaintsource ↗

    …ld leave a review reflecting the poor customer service I experienced. It’s a complete waste of money in my opinion and their services will change without warning, beware.

  • App Store (English storefronts)App Store US/Social media scheduling·09 Jan 2024·Complaintsource ↗

    Apphi: Social Media Scheduler — Horrible customer service This company makes it so hard to cancel. After I canceled I got charged again and then I was told their “policy” doesn’t give refunds. I reached out the same day I was charged and they are still responding to my email 2 days later telling me they don’t give…

  • App Store (English storefronts)App Store US/Social media scheduling·17 Aug 2022·Complaintsource ↗

    Apphi: Social Media Scheduler — Need to learn the meaning of service Absolutely terrible customer service. A system Glitch on their side caused the plan to be renewed even though it was canceled long ago. So far not refunded the fee and very condescending service. If there were -10, this would still not be accurate

2

Market and score

Products already there, how the score moved, and what it is made of

Opportunity history

Every score change is stored as a snapshot — click a sub-score to overlay it

Why did it move?

Score 27.7 → 25.4 · 24 Sept 2026, 07:00 → 08:15 UTC

Score attributionSign in — it's free
How the score was measured
38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100
Show ↓
Market size
Distinct people affected4 21
Distinct communities0 0
Distinct sources0 0
Adjacent categories0 0
Regions / languages0 0
Competition
Existing products5 50
New entrants (90d)0 0
Funded players0 0
Market maturity7.0 66
Incumbent activity81.5 82
Monetization
Stated willingness to pay0 0
Existing paid products4 45
Pricing complaints0 0
Business context0 0
Momentum
Period-over-period growth0 40
Latest period growth0 43
Sustained trend0 43
Acceleration0 50
Pain
Complaint intensity0 0
Complaint frequency0 0
Negative sentiment0 0
Willingness to switch0 0
Urgency0 0
Willingness to pay0 0
Repeat complaints0 0
Demand
Mention volume0 0
Explicit requests0 0
Distinct people0 0
Questions asked0 0
Alternative searches0 0
Feature requests0 0
Evidence
Evidence volume4 20
Source diversity1 35
Extraction confidence40.9 41
Source credibility72 72
Duplicate rate0 100
Freshness989.2 0
Cluster cohesion100 100

Questions about this idea

Is Social media scheduling with poor support a startup idea?
Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
How many people have this problem?
4 different people described it independently, in 4 mentions, the earliest from 09 Jan 2024 and the most recent from 09 Jan 2024. The quotes, with dates and links to the originals, are in the Evidence section.
Is this problem getting worse?
Current status: stable — mentioned at a steady rate. Momentum is 43/100, measured as how often it is mentioned recently compared with before.

Adjacent opportunities

Nearest neighbours by embedding similarity

Discussion

Written by readers. Not part of the evidence above and not counted in any score.

Sign in to join the discussion.

No comments yet

If you have run into this problem, what did you try?