Horrible customer service and unfair charges
Users are experiencing significant dissatisfaction due to poor customer service and unexpected charges associated with app subscriptions. Many feel misled by the pricing structure and express frustration over being billed for services they do not intend to use.
11 people in 11 posts across 1 source · demand low, pain low, competition moderate
The pain
shares of 11 quoted postsWhat goes wrong, and for whom
- Who
- 11 people using Boon: AI Logo Maker & Design
- What goes wrong
- Not classified into a failure type — read the posts below.
- How bad
- 100% of posts are complaints
- Since
- 21 Mar 2026 → 10 May 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Boon: AI Logo Maker & Design
- Looking for something else
- 0% want an alternative · 0% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint11100%
Sources
11 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…licked the free trial option hoping to try it out before I bought it. I was charged 84 dollars!!!! I wrote the support chat and have not heard back. Do not expect to try the “free trial” because you will get charged for a full year.
Boon: AI Logo Maker & Design — TERRIBLE SERVICE SCAMM DO NOT DOWNLOAD THIS GARBAGE. THEY WILL STEAL YOUR MONEY PLEASE BE WARNED - THIS IS A SCAMMMMMM THEY STOLE MONEY AND WONT RETURN IT WITH ZERO SERVICE
Boon: AI Logo Maker & Design — Misleading Advertises Free trial but charges you right away! App Store will NOT refund this! User BEWARE!
Boon: AI Logo Maker & Design — Charged $90 for a trial!!! Absolutely garbage app and then I canceled the trailer after 5 min of use and it charged me for a full year!!! Will never use this app!
…Charges You After Cancellation I canceled my free trial on 10/20. Then on 10/30 there is a $39.99 charge on my account from these scammers. Do not use!
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 31.2 → 25.0 · 24 Sept 2026, 04:00 → 05:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Horrible customer service and unfair charges a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 11 different people described it independently, in 11 mentions, the earliest from 21 Mar 2026 and the most recent from 10 May 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: stable — mentioned at a steady rate. Momentum is 43/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Discussion
Written by readers. Not part of the evidence above and not counted in any score.
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