Redbubble: Poor customer service and order delays
Customers are experiencing significant dissatisfaction due to poor organization and communication from Redbubble, leading to delayed orders and inadequate customer service. This has resulted in a negative perception of the brand and frustration among users.
20 different people have complained about this since 14 Dec 2020, most recently on 30 May 2026.
No new posts for 161 days. This may have been fixed, or people stopped writing about it — the evidence below is from before 30 May 2026.
- “My customer service experience is horrible, do not buy from them.”
- “I made another order end of june, same thing happened, estimated delivery time passed and still no order so i sent an email.”
- “I’ll let this order go through for my own sanity but will never order again, especially since there is no phone number and no way to easily get help (why do you need me to manually type in my order number for each item…”
20 people in 20 posts across 1 source · 0 in the last 30 days, 0 in the 30 before
The pain
shares of 20 peopleWhat goes wrong, and for whom
- Who
- 20 people using Redbubble - Shop original art
- Since
- 14 Dec 2020 → 30 May 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Redbubble - Shop original art
- Looking for something else
- 0% want an alternative · 5% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint1995%
- Request15%
Sources
20 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 1 post was held back as off-topic; all 20 still count toward the score.
…INSANE. Why are shipping times so long, you are mailing an envelope. My customer service experience is horrible, do not buy from them. Would give 0 stars if I could
Strong complaint…h the money was taken out of my account and till now wasn’t refunded. I made another order end of june, same thing happened, estimated delivery time passed and still no order so i sent an email. They organized a free replacement. when i opened the app it said my order was delivered even though i didn’t receive it. i…
…in the order without restarting the app - after 30 minutes I gave up. I’ll let this order go through for my own sanity but will never order again, especially since there is no phone number and no way to easily get help (why do you need me to manually type in my order number for each item within each order and my login…
Manual workRedbubble - Shop original art — So frustrating If you have a TON OF TIME TO WAIT, order from this site. If you want ZERO customer service, this is the sight for you. If you want to be lied to about delivery dates and still waiting for your product months later... look no further! The only reason I gave this app 1 star…
FrustratedRedbubble - Shop original art — Waiting i ordered 70$ worth of stickers back in December and it said that my order was supposed to arrive in January 15-20 it’s February 3 now and still no stickers. Only about a 1/3 of them arrived but i’m still waiting for the rest.
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 24.1 → 24.2 · 14 Oct 2026, 23:00 → 00:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Poor customer service and order delays a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 20 different people described it independently, in 20 mentions, the earliest from 14 Dec 2020 and the most recent from 30 May 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: quiet — no new posts in the last 60 days. 0 people raised it in the last 30 days and 0 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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Redbubble's shipping times seem to be a major issue, with orders taking much longer than expected to arrive, like the one promised by Jan 5-8 but ordered in early December. We've heard from 18 people about similar delays and communication problems. If you've experienced this, at what point did you realize your order was delayed, and did you receive any updates along the way?