{"data":{"items":[{"id":"5c74837b-f8f1-4654-912c-00c751be91ca","excerpt":"FreshBooks Invoicing App — The app is just awful — I have been a freshbooks customer for many years, maybe 12 or more... the mobile app is just awful, I have not been able to synchronize my account in weeks, doesn’t matter what I do, uninstall install again, log in log out... it’s just so frustrating... not worth using","url":"https://apps.apple.com/us/app/id1052884030?see-all=reviews","role":"pain","weight":1.1719899,"occurredAt":"2019-09-27T15:40:17.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"problem_report","painScore":0.89886063,"sentiment":-1,"confidence":0.61720693,"matchedPatterns":["terrible","frustrating","product:FreshBooks Invoicing App"],"statement":"FreshBooks Invoicing App — The app is just awful.","title":"FreshBooks Invoicing App — The app is just awful","body":"I have been a freshbooks customer for many years, maybe 12 or more... the mobile app is just awful, I have not been able to synchronize my account in weeks, doesn’t matter what I do, uninstall install again, log in log out... it’s just so frustrating... not worth using it","offTopic":false},{"id":"6eac3217-8ab7-497f-ad19-059e4cd12aab","excerpt":"FreshBooks Invoicing App — Website works okay, but app is terrible — I have never experienced an accounting app with more bugs. I’ve called customer support years ago and still dealing with the same bugs to this day, app freezes nonstop, never stays logged in, takes minutes to upload photos and then half the time just ","url":"https://apps.apple.com/us/app/id1052884030?see-all=reviews","role":"pain","weight":0.8862967,"occurredAt":"2026-02-20T12:34:16.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"problem_report","painScore":0.81,"sentiment":-0.75,"confidence":0.48966667,"matchedPatterns":["terrible","product:FreshBooks Invoicing App"],"statement":"FreshBooks Invoicing App — Website works okay, but app is terrible.","title":"FreshBooks Invoicing App — Website works okay, but app is terrible","body":"I have never experienced an accounting app with more bugs. I’ve called customer support years ago and still dealing with the same bugs to this day, app freezes nonstop, never stays logged in, takes minutes to upload photos and then half the time just kicks you out, makes putting in receipt, and invoicing almost impossible.","offTopic":false},{"id":"5d2ebcef-3571-4dcf-b0eb-b8031d88f9f9","excerpt":"FreshBooks Invoicing App — Keeps Crashing — So frustrating. I can barely get anything done on this app. It keeps kicking me out and I have to go back and redo all the work. Not worth the money! The desktop software is good I just couldn’t use this app anymore I was about to pull my hair out lol","url":"https://apps.apple.com/us/app/id1052884030?see-all=reviews","role":"pain","weight":0.882589,"occurredAt":"2020-03-25T22:12:27.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"problem_report","painScore":0.6953846,"sentiment":-0.53846157,"confidence":0.52058333,"matchedPatterns":["frustrating","keeps_failing","product:FreshBooks Invoicing App"],"statement":"FreshBooks Invoicing App — Keeps Crashing.","title":"FreshBooks Invoicing App — Keeps Crashing","body":"So frustrating. I can barely get anything done on this app. It keeps kicking me out and I have to go back and redo all the work. Not worth the money! The desktop software is good I just couldn’t use this app anymore I was about to pull my hair out lol","offTopic":false},{"id":"3f70616c-26b4-4b83-a4b5-8f02ffe6ed11","excerpt":"FreshBooks Invoicing App — Too many glitches — Too many glitches, logs us out when it’s most important. Freezes when finalizing invoice ready to send and have to start all over. Extremely frustrating words can’t describe. Has our our tech looking extremely unprofessional when invoicing clients on site","url":"https://apps.apple.com/us/app/id1052884030?see-all=reviews","role":"pain","weight":0.8808583,"occurredAt":"2025-09-20T21:11:18.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.46854165,"matchedPatterns":["frustrating","product:FreshBooks Invoicing App"],"statement":"Extremely frustrating words can’t describe.","title":"FreshBooks Invoicing App — Too many glitches","body":"Too many glitches, logs us out when it’s most important. Freezes when finalizing invoice ready to send and have to start all over. Extremely frustrating words can’t describe. Has our our tech looking extremely unprofessional when invoicing clients on site","offTopic":false},{"id":"0f7d5d8f-be2a-41f5-8cf2-ca9d32aaf924","excerpt":"FreshBooks Invoicing App — Terribly optimized app — Always crashes, server syncing is spotty and fails at every login. Erases all work unless explicitly saved. I can’t imagine most of these reviews being legitimate with how poorly programmed this app and data infrastructure is","url":"https://apps.apple.com/us/app/id1052884030?see-all=reviews","role":"pain","weight":0.462,"occurredAt":"2026-06-26T19:04:21.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.33,"matchedPatterns":["product:FreshBooks Invoicing App"],"statement":"Always crashes, server syncing is spotty and fails at every login.","title":"FreshBooks Invoicing App — Terribly optimized app","body":"Always crashes, server syncing is spotty and fails at every login. Erases all work unless explicitly saved. I can’t imagine most of these reviews being legitimate with how poorly programmed this app and data infrastructure is","offTopic":false},{"id":"1f19776f-664e-4bfc-93d4-5381c83b9861","excerpt":"FreshBooks Invoicing App — 5/10 — App is designed well, but crashes often and has errors when submitting invoices. Clients can only pay the invoice half of the time, the other half of the time they can only view the invoice.","url":"https://apps.apple.com/us/app/id1052884030?see-all=reviews","role":"pain","weight":0.397075,"occurredAt":"2025-08-08T19:59:28.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.283625,"matchedPatterns":["product:FreshBooks Invoicing App"],"statement":"App is designed well, but crashes often and has errors when submitting invoices.","title":"FreshBooks Invoicing App — 5/10","body":"App is designed well, but crashes often and has errors when submitting invoices. Clients can only pay the invoice half of the time, the other half of the time they can only view the invoice.","offTopic":false},{"id":"ce64f412-dc8f-4f25-9422-7005f9945db0","excerpt":"FreshBooks Invoicing App — Not very good — There are some good features like adding expense. Everything else it]s pretty bad and it constantly crashes.","url":"https://apps.apple.com/us/app/id1052884030?see-all=reviews","role":"request","weight":0.17046428,"occurredAt":"2020-05-19T23:54:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"other","painScore":0.057142857,"sentiment":-0.14285715,"confidence":0.16125,"matchedPatterns":["product:FreshBooks Invoicing App"],"statement":"Everything else it]s pretty bad and it constantly crashes.","title":"FreshBooks Invoicing App — Not very good","body":"There are some good features like adding expense. Everything else it]s pretty bad and it constantly crashes.","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":7}],"total":7}}