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Customer Support opportunities·tracked since 15 Oct 2026·evidence from 03 Mar 2020·latest post 30 Mar 2026

Mailchimp Email Marketing: Access issues with app security settings

Users are experiencing significant frustration due to access issues with an application that is intended to simplify processes, particularly when they are unable to log in or use features without a computer. Despite implementing additional security measures, they continue to encounter unhelpful error messages and limitations, leading some to abandon the app entirely.

7 different people have complained about this since 03 Mar 2020, most recently on 30 Mar 2026.

No new posts for 218 days. This may have been fixed, or people stopped writing about it — the evidence below is from before 30 Mar 2026.

  • user·2d5f· App Store· 18 Sept 2025original ↗
    “If I go to a web browser it is no problem, but it is quite frustrating when I can’t use something that is supposed to make this process easier….”
  • user·385b· App Store· 11 Feb 2026original ↗
    “Ridiculous that I pay for this and can’t even access without a computer.”
  • user·a698· App Store· 02 Jul 2020original ↗
    “I even set up the extra security and still no success....”
See every post behind this page ↓Hit this yourself? Say what you use instead →

7 people in 7 posts across 1 source · 0 in the last 30 days, 0 in the 30 before

Pain pointQuiet
People in the last 30 days
0
0 in the 30 days before · 7 in all

The pain

shares of 7 people

What goes wrong, and for whom

Who
7 people using Mailchimp Email Marketing
What goes wrong
  • Cannot log in to account7 people · 100%
Every Mailchimp Email Marketing issue, with trends →
Since
03 Mar 2020 → 30 Mar 2026

Is this a startup idea?

Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.

Complaints are about
Mailchimp Email Marketing
Looking for something else
0% want an alternative · 14% ask the provider for a feature
What the numbers say
Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
Build a prototype from thisA landing page written from these 7 complaints by 7 people.50 credits · sign in →
1

The pain — what people say

Their asks, who is writing, and the posts themselves

What people were doing

Every post behind this page, by what its author was doing — and when each one was written

7posts
  • Complaint686%
  • Request114%
03 Mar 20207 posts30 Mar 2026

Sources

7 signals · 1 sources

App Store7
Only public content is collected, author names are stored as one-way hashes, and every excerpt links back to its original post.

Evidence

Raw public posts behind this opportunity — click through to the original

  • user·2d5fApp StoreApp Store CA/Email marketing·18 Sept 2025·Complaintsource ↗

    …cently, however, when I go to use it on this app I can’t even log in. If I go to a web browser it is no problem, but it is quite frustrating when I can’t use something that is supposed to make this process easier….

    Frustrated
  • user·385bApp StoreApp Store US/Email marketing·11 Feb 2026·Complaintsource ↗

    …d up via google email you will no be able to login on the mobile app. Ridiculous that I pay for this and can’t even access without a computer.

    Would pay
  • user·a698App StoreApp Store US/Email marketing·02 Jul 2020·Complaintsource ↗

    …ssage. Logging in via my laptop with the same password is no problem. I even set up the extra security and still no success....

  • user·fd30App StoreApp Store US/Email marketing·03 Mar 2020·Complaintsource ↗

    Mailchimp Email Marketing — Unable to login. Error unhelpful. — Stuck at “you need to verify on desktop” at every login attempt. After several days I just deleted the app. Account was active and able to send campaigns. There was no two-factor authentication present. No login warnings appeared on desktop. 🤷🏻‍♂️

  • user·8fc7App StoreApp Store US/Email marketing·11 Mar 2026·Requestsource ↗

    Mailchimp Email Marketing — No access to Google Login I signed up via Google Login, and the app has no access to login via Google so cannot use it. Love mailchimp otherwise, but the app becomes useless without this feature.

2 more evidence rowsSign in — it's free
2

Market and score

Products already there, how the score moved, and what it is made of

Opportunity history

Every score change is stored as a snapshot — click a sub-score to overlay it

Why did it move?

Score 24.8 → 22.8 · 16 Oct 2026, 00:00 → 01:15 UTC

Score attributionSign in — it's free
How the score was measured
38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100
Show ↓
Market size
Distinct people affected7 → 28
Distinct communities0 → 0
Distinct sources0 → 0
Adjacent categories0 → 0
Regions / languages0 → 0
Competition
Existing products5 → 50
New entrants (90d)0 → 0
Funded players2 → 45
Market maturity12.4 → 92
Incumbent activity95.2 → 95
Monetization
Stated willingness to pay0 → 0
Existing paid products2 → 30
Pricing complaints0 → 0
Business context0 → 0
Momentum
Period-over-period growth0 → 40
Latest period growth0 → 43
Sustained trend0 → 43
Acceleration0 → 50
Pain
Complaint intensity0 → 0
Complaint frequency0 → 0
Negative sentiment0 → 0
Willingness to switch0 → 0
Urgency0 → 0
Willingness to pay0 → 0
Repeat complaints0 → 0
Demand
Mention volume0 → 0
Explicit requests0 → 0
Distinct people0 → 0
Questions asked0 → 0
Alternative searches0 → 0
Feature requests0 → 0
Evidence
Evidence volume7 → 26
Source diversity1 → 35
Extraction confidence28.3 → 28
Source credibility72 → 72
Duplicate rate0 → 100
Freshness218.8 → 0
Cluster cohesion100 → 100

Questions about this idea

Is Access issues with app security settings a startup idea?
Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
How many people have this problem?
7 different people described it independently, in 7 mentions, the earliest from 03 Mar 2020 and the most recent from 30 Mar 2026. The quotes, with dates and links to the originals, are in the Evidence section.
Is this problem getting worse?
Status: quiet — no new posts in the last 60 days. 0 people raised it in the last 30 days and 0 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.

Adjacent opportunities

Nearest neighbours by embedding similarity

Have you run into this?

Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.

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