What users complain about in Gumroad

Please fix

Normally this app works well, but since the update a day ago, I can no longer access any of my library. I use this app for my daughter’s home school curriculum. This is extremely inconvenient. The app force closes every time I attempt to open any of the folders. Please fix this.

Rarely Works

The app keeps crashing when trying to launch. When it doesn’t crash, it’s weird you can’t go to creators pages to look at their work like online. It’s just a library of what you purchased. It’s too bare minimum.

Please fix!

App crashes and won’t load as of latest iPhone update

What’s the problem?

I’ve been having problems with this app over the past month. It won’t play 2 of my purchased downloads. And currently the app doesn’t function at all. I did the update, tried restarting my phone, and tried offloading the app. Nothing works. It used to be great, but right now it’s terrible and I hope it’s fixed soon.

Keeps crashing

Unable to even open the Gumroad app. It seems I’ve lost money to Gumroad.

Can’t log in

Edit Oct 2026 can’t log in on my phone Edit 8/2020: The app opens and my purchases are available. Phone had an update in the meantime so I’m not sure how it was fixed. Thanks. I couldn’t log in so I reset the password. I can log in via my web browsers on my laptop but the app still won’t let me log in even after deleting & reloading the app and rebooting the phone.

Can’t login

It’s not letting me login at all. How do you fix this?

Does not open

This review may well change, but for now it is completely useless to me as every time I open the app I get an error message that says “page not found - go back”

Trash

This app has went downhill for sure a client paid me $25 I couldn’t get the money unless I had $100 so I tried to refund her they kept $5 and I was only able to refund her $20..

I can't even login I'm deleting the app

There's no point in having the app

App is now useless

Since a recent update the app is useless. You can’t put videos into widescreen mode or the app crashes. It doesn’t save where I left off anymore, it always asks to confirm if I’m a human now, it’s a total disaster. I’ve spent $1,000s on content in my gumroad library and now it’s virtually impossible to access it. Why haven’t you fixed your app?

Useless

Can’t see anything beyond past sales. It doesn’t even display the products/services posted on my storefront. It’s the epitome of a useless app.

No good

Terrible, app doesn’t sync to where I last left off, full of bugs, why bother having an app if I have to use website

App is malfunctioning

The app is not working properly. It was fine Friday morning (April 3). Now, my entire library of my paid subscription does not load and I can’t access any of my content. I’ve tried deleting and reinstalling the app but I’m still unable to access the contents of my library.

New update is terrible

Lost all bookmarks. Every time you open a book, it starts back at page 1. Horrible. Big step back.

Impossibly hard on ipad

Trying to use this app on ipad is ridiculously hard. The screen is small and keeps glitching, and the login glitches literally every time. I could barely get into my account due to the ipad screen display for this app glitching

The button to find content on iPhone IS HORRIBLE 😡

Fix the APP! I am paying $20 a month for my subscription to support the creator of the content and it’s very frustrating not to be able to access it due to poor construction of the proper buttons to work on iOS

Buttons just not working

I made it to the end of a course, holding off on downloading material because I was using my phone. When I was finally able to print, I can't navigate through the course. None of the buttons work. Can't go back or forward, can't see the course chapter list. All I can do is leave the course... glitchy and bad navigation.

Awful

What is the purpose of this app? All i see is library and nothing else to navigate. It’s frozen or it’s just that a library button with zero context/guidance.

Cannot listen to what I purchased

I purchased a sound and cannot listen to it

The app is not good

Locked me out but I will try the web.

Not good but not bad

App is Very glitchy and doesn’t work 60% of the time.

Not working

Not working, stuck on a page

Too glitchy for it being too basic

As a creator, I typically use this to front run a duplicate purchase or if someone was u able to use a discount, but that can’t be done when your sales and traffic isn’t registering. This app is really just a quick snapshot of activity, but you can’t do anything with regard to your products like adding discounts or upsells, still have to use the website. For the amount of money in fees that get taken from each sale, there are far more cost effective platforms to use.

The app is..uh

HELP MEEE.For the mobile app I’m stuck in library mode and can’t get out of it to buy procreate brushes … Update : you guys just made the app soley a library— you probably won’t even change it no?Well that literally sucks btw .🫩🫩You do realize some ppl need to purchase directly off the app due to have only limited money ways —. For example Apple Store cash.If you wanna make this more stable for mobile use I think you really should change that and add more features .This honestly really sucks.And there seem to be more ppl who think you need to update this app as well.So I hope you REALLY will do that. Pretty please??????

Comically bad product

Get a QA team

Poor Review

Unable to get product to work