{"data":{"items":[{"id":"15c16ad4-5abb-4a60-8255-f8906430cb37","excerpt":"Email - Edison Mail — NOT WORKING NOT UPGRADING — It is beyond frustrating to check emails with this app. I’ve kept it all these years because I like having multiple emails attached and the layout. But it isn’t worth it anymore. My emails haven’t been downloading, I should not have to sit there for 5min for one email t","url":"https://apps.apple.com/us/app/id922793622?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2026-08-16T07:07:24.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Email"],"statement":"It is beyond frustrating to check emails with this app.","title":"Email - Edison Mail — NOT WORKING NOT UPGRADING","body":"It is beyond frustrating to check emails with this app. I’ve kept it all these years because I like having multiple emails attached and the layout. But it isn’t worth it anymore. My emails haven’t been downloading, I should not have to sit there for 5min for one email to show the body text for. Ridiculous and I’m starting to think this was done on purpose to force upgrades. NOT upgrading, and deleting. Fix it, or delete. Not spending money on another stupid subscription.","authorHash":"62b7c6ce3007d5ca9192a564b17d3bc7","rating":1,"offTopic":false},{"id":"d5c9b3f8-dfe7-4492-8b00-4bbc5dc8162d","excerpt":"Email - Edison Mail — Time to say bye — I was using Edison for years both on Android and iOS. Recently the app started failing. The messages wouldn't load if opened from a notification. The inbox listing wouldn't update despite the notifications about new emails. When I contacted support, they told me to remove, reinst","url":"https://apps.apple.com/us/app/id922793622?see-all=reviews","role":"pain","weight":0.8725305,"occurredAt":"2024-12-22T18:12:13.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"problem_report","painScore":0.69,"sentiment":-0.6,"confidence":0.51629025,"matchedPatterns":["waste_of_time","product:Email"],"statement":"I don't see the point in wasting my time trying the same thing multiple times.","title":"Email - Edison Mail — Time to say bye","body":"I was using Edison for years both on Android and iOS. Recently the app started failing. The messages wouldn't load if opened from a notification. The inbox listing wouldn't update despite the notifications about new emails. When I contacted support, they told me to remove, reinstall and set up the client again. It helped only for a few days. When I responded, that the issue appeared again, the support told me to repeat the same steps. I don't see the point in wasting my time trying the same thing multiple times. Guess it's time to find an alternative.\nToo bad. Your poor support just cost you a very faithful user who used to recommend Edison to other people.","authorHash":"6ba134a0ef153248a6b70d58c426cc36","rating":2,"offTopic":false},{"id":"03c2546e-2a5e-4234-855c-3219a697ab9f","excerpt":"Email - Edison Mail — Extremely Slow With Gmail Accounts — For a while, Edison Mail worked great for me, but I think a recent update caused it to significantly slow down when fetching mail from my Gmail account. Sometimes I would receive a notification of a new email from Edison and it would take over an hour for the m","url":"https://apps.apple.com/us/app/id922793622?see-all=reviews","role":"pain","weight":0.7917912,"occurredAt":"2026-08-20T14:26:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"problem_report","painScore":0.5942105,"sentiment":-0.21052632,"confidence":0.49666667,"matchedPatterns":["terrible","product:Email"],"statement":"While I love the client, it is unusable for verification links or emails I need to respond to quickly.","title":"Email - Edison Mail — Extremely Slow With Gmail Accounts","body":"For a while, Edison Mail worked great for me, but I think a recent update caused it to significantly slow down when fetching mail from my Gmail account. Sometimes I would receive a notification of a new email from Edison and it would take over an hour for the message to actually appear in my inbox through the app. While I love the client, it is unusable for verification links or emails I need to respond to quickly.","authorHash":"29e1801533fa41eb894a3f31e916918f","rating":2,"offTopic":false},{"id":"b2711e14-ec7c-4139-96ab-4280440ccc8e","excerpt":"Email - Edison Mail — Useless Since iPadOS 18.2 Update... — - Monday, Dec. 16, 2024 - \nAs the title indicates, Edison Mail does NOT work now, (i.e. Not normally,) it is taking excessive amounts of precious time while \"Updating Inbox\" et al, this issue is NOT present in the GMail app from Google, which is my one and onl","url":"https://apps.apple.com/us/app/id922793622?see-all=reviews","role":"pain","weight":0.77244735,"occurredAt":"2024-12-16T09:19:16.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"problem_report","painScore":0.55526316,"sentiment":-0.2631579,"confidence":0.49666667,"matchedPatterns":["doesnt_work","product:Email"],"statement":"16, 2024 - As the title indicates, Edison Mail does NOT work now, (i.e.","title":"Email - Edison Mail — Useless Since iPadOS 18.2 Update...","body":"- Monday, Dec. 16, 2024 - \nAs the title indicates, Edison Mail does NOT work now, (i.e. Not normally,) it is taking excessive amounts of precious time while \"Updating Inbox\" et al, this issue is NOT present in the GMail app from Google, which is my one and only account associated with Edison Mail.\n\nWhat used to be a reliable \"eMail Client\" (cough) is now almost completely useless. The Developer has a quite good history of addressing issues and concerns reported by customers.","authorHash":"703fdff15ad7df30c66cf864cd1d5c5c","rating":1,"offTopic":false},{"id":"c11996ba-a2fb-4a14-914d-a72f23cd95b0","excerpt":"Email - Edison Mail — Used to work great. Just problems no — I used this mail app for a few years and it was pretty closed to flawless. I loved how easy it was to mass delete emails once you chose to delete a specific one. \n\nRedownloaded this app after try a few other ones and came back to disappointment. My email is c","url":"https://apps.apple.com/us/app/id922793622?see-all=reviews","role":"pain","weight":0.7157228,"occurredAt":"2024-12-09T17:09:32.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"feature_request","painScore":0.44105265,"sentiment":-0.05263158,"confidence":0.49666667,"matchedPatterns":["still_cannot","product:Email"],"statement":"Tried loading everything on WiFi and still no solutions.","title":"Email - Edison Mail — Used to work great. Just problems no","body":"I used this mail app for a few years and it was pretty closed to flawless. I loved how easy it was to mass delete emails once you chose to delete a specific one. \n\nRedownloaded this app after try a few other ones and came back to disappointment. My email is constantly checking for new emails and won’t get past the first 25. Tried loading everything on WiFi and still no solutions. Quickly deleted the app after trying for 48 hours. Not sure how to fix that especially when other apps load my emails in instantly.","authorHash":"8fd89a131d8daab4a60c5cacc721e11f","rating":1,"offTopic":true},{"id":"00555796-008c-463a-b0cc-5893a6c1ae86","excerpt":"Email - Edison Mail — Seems to be getting worse — I used to like this, but it has gotten to be unreliable and worse with subsequent updates. Not only is it very slow to load, but presently it indicates that it is through updating yet doesn’t retrieve recent emails on gmail. It shows the heading on emails, but can then ","url":"https://apps.apple.com/us/app/id922793622?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-08-09T05:38:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Email"],"statement":"Presently, it is a very poor and unreliable email application.","title":"Email - Edison Mail — Seems to be getting worse","body":"I used to like this, but it has gotten to be unreliable and worse with subsequent updates. Not only is it very slow to load, but presently it indicates that it is through updating yet doesn’t retrieve recent emails on gmail. It shows the heading on emails, but can then take several minutes to load the contents. Frequently on emails from sbcglobal.net it says no content, but viewed on gmail, it shows an attached picture and text. Presently, it is a very poor and unreliable email application.","authorHash":"48f99e519822699fa66a7b283abc2646","rating":1,"offTopic":false},{"id":"3f2dca43-dc0a-4ab1-a7ba-14a723a0e397","excerpt":"Email - Edison Mail — Slow, Glitchy — I’ve reviewed this app before and got a response that didn’t make sense. I have used this app for quite a few years, I upgraded to the Edison Mail + and it’s no better. It slow most of the time, glitchy and non responsive when searching and trying to open a past email and constantl","url":"https://apps.apple.com/us/app/id922793622?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-07-06T20:41:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Email"],"statement":"Email - Edison Mail — Slow, Glitchy.","title":"Email - Edison Mail — Slow, Glitchy","body":"I’ve reviewed this app before and got a response that didn’t make sense. I have used this app for quite a few years, I upgraded to the Edison Mail + and it’s no better. It slow most of the time, glitchy and non responsive when searching and trying to open a past email and constantly gives me alerts that I have email when I don’t. I only check email on my phone 98% of the time.","authorHash":"7bc53cfdbea32ee7bc7697a1d03fb63b","rating":1,"offTopic":false},{"id":"7a77cf58-e6ee-4375-837f-9966fb661511","excerpt":"Email - Edison Mail — App only works sporadically — I’ve had this app for a few years and it worked fine. About a month ago, it hasn’t performed well. Sometimes it will download emails and other times, go days without downloading. My app is updated. I thought it might be my old phone and just picked up a new one this w","url":"https://apps.apple.com/us/app/id922793622?see-all=reviews","role":"pain","weight":0.43066666,"occurredAt":"2026-08-14T14:57:29.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.38,"matchedPatterns":["product:Email"],"statement":"Poor free version performance to convince you to upgrade.","title":"Email - Edison Mail — App only works sporadically","body":"I’ve had this app for a few years and it worked fine. About a month ago, it hasn’t performed well. Sometimes it will download emails and other times, go days without downloading. My app is updated. I thought it might be my old phone and just picked up a new one this week. It downloaded my email the first time and now is back to only doing it when it wants. I’m looking for another app at this time. One thing, it keeps wanted me to buy the upgrade and maybe that’s the problem. Poor free version performance to convince you to upgrade.","authorHash":"55942e4dc350863ba1bacac7e29e9ad2","rating":2,"offTopic":false},{"id":"a31f1b7c-8c6b-4859-b45c-d082b6c160df","excerpt":"Email - Edison Mail — Not happy — I’ve been using this email app for many years and recently has become incredibly slow to load my emails. Many times it won’t even load my new emails when I need to access them the most, and it’s not my WiFi or phone reception. If this continues, I’ll use another app. Not happy.","url":"https://apps.apple.com/us/app/id922793622?see-all=reviews","role":"pain","weight":0.3927625,"occurredAt":"2024-12-02T03:23:03.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"other","painScore":0.3,"sentiment":-0.75,"confidence":0.302125,"matchedPatterns":["product:Email"],"statement":"I’ve been using this email app for many years and recently has become incredibly slow to load my emails.","title":"Email - Edison Mail — Not happy","body":"I’ve been using this email app for many years and recently has become incredibly slow to load my emails. Many times it won’t even load my new emails when I need to access them the most, and it’s not my WiFi or phone reception. If this continues, I’ll use another app. Not happy.","authorHash":"4da3a40b36db1a7149e1459b1b3514c6","rating":1,"offTopic":false},{"id":"905ae12c-be21-49a8-8620-cbe768d7a4b3","excerpt":"Email - Edison Mail — Used to be great — App used to be great but lately it’s been laggy, takes a long time to load emails and has been freezing. Almost unusable so looking for a new provider.","url":"https://apps.apple.com/us/app/id922793622?see-all=reviews","role":"demand","weight":0.38567847,"occurredAt":"2026-06-17T16:04:30.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"tool_discovery","painScore":0.22909091,"sentiment":-0.27272728,"confidence":0.31379166,"matchedPatterns":["looking_for","product:Email"],"statement":"Almost unusable so looking for a new provider.","title":"Email - Edison Mail — Used to be great","body":"App used to be great but lately it’s been laggy, takes a long time to load emails and has been freezing. Almost unusable so looking for a new provider.","authorHash":"518633e3b943611c26afb09b2d1a48c7","rating":1,"offTopic":false},{"id":"f8b03fc0-636e-47d6-ab5a-3fee6aa336f6","excerpt":"Email - Edison Mail — Going Backwards — I fell in love with Edison Mail because it: Always. Just. Worked. Unfortunately, since the latest update, it’s been a train wreck. Dropping the connection all the time, randomly deleting emails out of my outbox without ever sending them, and taking forever to update the inbox wit","url":"https://apps.apple.com/us/app/id922793622?see-all=reviews","role":"request","weight":0.38,"occurredAt":"2026-09-16T13:42:01.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"other","painScore":0,"sentiment":0.25,"confidence":0.38,"matchedPatterns":["product:Email"],"statement":"Dropping the connection all the time, randomly deleting emails out of my outbox without ever sending them, and taking forever to update the inbox with new emails, etc.","title":"Email - Edison Mail — Going Backwards","body":"I fell in love with Edison Mail because it: Always. Just. Worked. Unfortunately, since the latest update, it’s been a train wreck. Dropping the connection all the time, randomly deleting emails out of my outbox without ever sending them, and taking forever to update the inbox with new emails, etc. I’m not sure what they changed, but whatever it was, it made the product worse, not better.","authorHash":"84e4f6a9c14908eab332dda0c72546c1","rating":2,"offTopic":false},{"id":"35cce201-763d-4eb0-96fc-e2e166508dc2","excerpt":"Email - Edison Mail — Fast? More like slow as molasses. — The app listing saying speed and faster than Gmail. This is the slowest mail app I’ve ever used. I get notified of emails and when I open Edison it takes at least 45 seconds to a minute for the email to appear. No amount of refreshing or force closing the app ge","url":"https://apps.apple.com/us/app/id922793622?see-all=reviews","role":"request","weight":0.330125,"occurredAt":"2026-08-21T00:15:27.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"other","painScore":0,"sentiment":0,"confidence":0.330125,"matchedPatterns":["product:Email"],"statement":"More like slow as molasses..","title":"Email - Edison Mail — Fast? More like slow as molasses.","body":"The app listing saying speed and faster than Gmail. This is the slowest mail app I’ve ever used. I get notified of emails and when I open Edison it takes at least 45 seconds to a minute for the email to appear. No amount of refreshing or force closing the app gets the emails to appear.","authorHash":"f66480d4ab45575c28debb0ba3ba3069","rating":2,"offTopic":false},{"id":"a4a4183c-89ef-4f83-b46d-46ad9c1ee1df","excerpt":"Email - Edison Mail — Recent update causes slow loading — Have been using this app for quite some time and after the most recent update, emails are slow to load regardless of strong wifi or cell signal; makes this app almost unusable.","url":"https://apps.apple.com/us/app/id922793622?see-all=reviews","role":"pain","weight":0.327425,"occurredAt":"2024-12-08T14:31:39.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.233875,"matchedPatterns":["product:Email"],"statement":"Have been using this app for quite some time and after the most recent update, emails are slow to load regardless of strong wifi or cell signal; makes this app almost unusable.","title":"Email - Edison Mail — Recent update causes slow loading","body":"Have been using this app for quite some time and after the most recent update, emails are slow to load regardless of strong wifi or cell signal; makes this app almost unusable.","authorHash":"ccfe01a3421cdc9e1c25b96d4897e05d","rating":1,"offTopic":false},{"id":"b7d92773-c666-4f55-9ff9-f2d8f97f38b4","excerpt":"Email - Edison Mail — App was great — I keep having issues as of late. Attachments won't load, app freezes when searching for an email. I've had to uninstall several times. \nThis app used to be great and my go to for email for years. I'm starting to look for alternatives.","url":"https://apps.apple.com/us/app/id922793622?see-all=reviews","role":"request","weight":0.26625,"occurredAt":"2026-06-22T01:38:54.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"other","painScore":0,"sentiment":0,"confidence":0.26625,"matchedPatterns":["product:Email"],"statement":"Attachments won't load, app freezes when searching for an email.","title":"Email - Edison Mail — App was great","body":"I keep having issues as of late. Attachments won't load, app freezes when searching for an email. I've had to uninstall several times. \nThis app used to be great and my go to for email for years. I'm starting to look for alternatives.","authorHash":"a7590b5369aa3fb5a992e36b128cb8ec","rating":2,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":14}],"total":14}}