{"data":{"items":[{"id":"89a5eef6-1faa-4d95-8abf-d81ad90e5fcb","excerpt":"Homebase: Employee Scheduling — Lack of In-App Translation and Escalation Paths for International Teams — Updated review in response to the developer’s reply:\n\nI need to clarify the context, because the developer response does not reflect how this app actually functions.\n\nHomebase does not accept email support. Users a","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"request","weight":0.98156726,"occurredAt":"2026-02-08T16:08:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"feature_request","painScore":0.254399,"sentiment":0.16666667,"confidence":0.7825,"matchedPatterns":["recommend","missing_feature","please_add","product:Homebase"],"statement":"Homebase: Employee Scheduling — Lack of In-App Translation and Escalation Paths for International Teams.","title":"Homebase: Employee Scheduling — Lack of In-App Translation and Escalation Paths for International Teams","body":"Updated review in response to the developer’s reply:\n\nI need to clarify the context, because the developer response does not reflect how this app actually functions.\n\nHomebase does not accept email support. Users are explicitly informed that emails are not monitored. Support is gated behind AI-driven workflows that prevent accessibility and feature-related requests—like multilingual in-app translation—from ever reaching a human or a product team.\n\nThe support link provided in the response redirects back into the same in-app chat system, which does not allow this issue to be submitted, escalated, or tracked. There is no phone support option, no direct feature request path for this use case, and no way to communicate this concern outside of automated flows. As a result, the only viable way to surface this issue publicly is through an App Store review.\n\nTo restate the original request clearly:\nThis app lacks in-app message translation for multilingual hospitality teams. Changing an account language is not the same as translating team messages. iOS already provides native translation APIs, yet Homebase does not integrate them, forcing non-English speakers to screenshot messages and use external apps just to understand basic communication.\n\nI have been raising this issue through available channels since last year, with no acknowledgment or implementation. In that context, the developer response feels performative—empathetic in tone, but disconnected from the reality of the product and its support model.\n\nThis update is not a change in opinion, but a clarification: the response itself demonstrates the very problem raised in the original review. Until Homebase provides transparent, equitable support for multilingual teams—and a real way to reach the people responsible for product decisions—I cannot recommend this app.","authorHash":"a664988bd670bf598a3ff1e3f85f7ab8","rating":1,"offTopic":true},{"id":"bfe793b9-ebd3-416e-8b67-cfc0897f4cea","excerpt":"Homebase: Employee Scheduling — updating unavailability has a weird glitch and it's annoying — Whenever I add new unavailability and I want to edit it or add another new unavailability after making one, the app doesn't allow me. There no feedback to tapping on either “add new” or the day of the week. \nInstead, I have t","url":"https://apps.apple.com/ca/app/id871544379?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2026-09-16T23:57:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Payroll & HR","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Homebase"],"statement":"Homebase: Employee Scheduling — updating unavailability has a weird glitch and it's annoying.","title":"Homebase: Employee Scheduling — updating unavailability has a weird glitch and it's annoying","body":"Whenever I add new unavailability and I want to edit it or add another new unavailability after making one, the app doesn't allow me. There no feedback to tapping on either “add new” or the day of the week. \nInstead, I have to go all the way to the schedule and remake my entire unavailability request. Please fix this glitch!!","authorHash":"55230c0ae07f318a5bd574b626a27fcf","rating":2,"offTopic":false},{"id":"e840a6cb-3e8c-462a-a330-42ebe1851e0a","excerpt":"Paycom — Paycom issues — My main issue is with scheduling not only does it not tell you if your schedule changes or pushes notifications to remind you of your shift but I ran into a major bug that screwed me over and will get me in trouble with management because I checked the schedule after it was poster and it didn’t","url":"https://apps.apple.com/us/app/id1207929487?see-all=reviews","role":"pain","weight":0.87413335,"occurredAt":"2026-08-03T13:36:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"feature_request","painScore":0.76,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["missing_feature","product:Paycom"],"statement":"My main issue is with scheduling not only does it not tell you if your schedule changes or pushes notifications to remind you of your shift but I ran into a major bug that screwed me over and will get me in trouble with management because…","title":"Paycom — Paycom issues","body":"My main issue is with scheduling not only does it not tell you if your schedule changes or pushes notifications to remind you of your shift but I ran into a major bug that screwed me over and will get me in trouble with management because I checked the schedule after it was poster and it didn’t show me I worked a day so I took it’s word and then I ended up missing a day of work because after I missed the day it decided to appear in the schedule which really sucks fix this bug so I don’t have to screenshot my schedule each week just incase this happens again","authorHash":"6c576fd60595b5b3b922c997add70313","rating":1,"offTopic":false},{"id":"b92e4d1b-f520-4f27-a756-25716c554828","excerpt":"Homebase: Employee Scheduling — Misleading Free Tier — The free tier is misleading, and you don’t find out until after you’ve already signed up, set up everything in the app, and the free trial runs out. The free tier is supposedly “free for up to 10 employees”, and they advertise “basic time tracking” as included in t","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"pricing","weight":0.81453335,"occurredAt":"2026-10-10T17:48:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"pricing_complaint","painScore":0.64,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["free_tier","product:Homebase"],"statement":"Homebase: Employee Scheduling — Misleading Free Tier.","title":"Homebase: Employee Scheduling — Misleading Free Tier","body":"The free tier is misleading, and you don’t find out until after you’ve already signed up, set up everything in the app, and the free trial runs out. The free tier is supposedly “free for up to 10 employees”, and they advertise “basic time tracking” as included in the free tier. They make it look like the app is part of the free tier, but it’s really not, at least not in any meaningful way. It even says above that you can use the time clock from any phone or tablet. HOWEVER, the time clock is NOT available in the app on the free tier. It is only available on the web or tablet, which doesn’t work for my setup. I literally only have ONE employee and need the app to allow this employee to clock in and out, that’s it! And the free tier won’t even let me do that. Very misleading advertising about the free tier. I would be willing to pay a one time fee for use of the app, but I’m not paying $30 each month for basic clock in/out service.","authorHash":"933ff4dc5a3e180fde1efe173cdc7746","rating":1,"offTopic":true},{"id":"ff64f4d4-866a-4bf7-9041-eb439f192aa2","excerpt":"WhenToWork Employee Scheduling — The app is broken after latest update — Basically the screen scaling is all messed up and I can’t even access my schedule now. It’s really bothering me because I need to schedule ASAP","url":"https://apps.apple.com/us/app/id1035199750?see-all=reviews","role":"pain","weight":0.7983288,"occurredAt":"2025-10-18T00:49:39.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.7683333,"sentiment":-0.8333333,"confidence":0.45145833,"matchedPatterns":["terrible","urgent","product:WhenToWork Employee Scheduling"],"statement":"WhenToWork Employee Scheduling — The app is broken after latest update.","title":"WhenToWork Employee Scheduling — The app is broken after latest update","body":"Basically the screen scaling is all messed up and I can’t even access my schedule now. It’s really bothering me because I need to schedule ASAP","authorHash":"e2e64e581ba18d1c13bd7c06e3810601","rating":2,"offTopic":false},{"id":"9d8d4978-3d5c-491e-9a82-67c73fdc7584","excerpt":"Homebase: Employee Scheduling — Recruiting text bloatware?! — Why is it that I pay a subscription for a time-clock/scheduling software, that then actively attempts (by sending annoying texts of other job openings) to get my employees to leave my company?!!!","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"pain","weight":0.7927289,"occurredAt":"2026-10-20T22:36:10.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"purchase_intent","painScore":0.62666667,"sentiment":-0.6666667,"confidence":0.48733333,"matchedPatterns":["frustrating","would_pay","product:Homebase"],"statement":"Why is it that I pay a subscription for a time-clock/scheduling software, that then actively attempts (by sending annoying texts of other job openings) to get my employees to leave my company?!!!","title":"Homebase: Employee Scheduling — Recruiting text bloatware?!","body":"Why is it that I pay a subscription for a time-clock/scheduling software, that then actively attempts (by sending annoying texts of other job openings) to get my employees to leave my company?!!!","authorHash":"7003907add70aa891002b9b29cc90e14","rating":1,"offTopic":false},{"id":"a76021ca-70ff-4611-afd8-815c736a4480","excerpt":"WhenToWork Employee Scheduling — Recent Update is terrible — I can’t really look into any updated shifts being posted or assigned. Practically empty. I had to resort to using the website for clarity. Hopefully they fix this app soon for those that that view their shifts On-The-Go.","url":"https://apps.apple.com/us/app/id1035199750?see-all=reviews","role":"pain","weight":0.74808335,"occurredAt":"2025-12-11T23:23:10.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.39166668,"matchedPatterns":["terrible","product:WhenToWork Employee Scheduling"],"statement":"WhenToWork Employee Scheduling — Recent Update is terrible.","title":"WhenToWork Employee Scheduling — Recent Update is terrible","body":"I can’t really look into any updated shifts being posted or assigned. Practically empty. I had to resort to using the website for clarity. Hopefully they fix this app soon for those that that view their shifts On-The-Go.","authorHash":"8fb588b2930dcde20e06fcd4bbf410b8","rating":1,"offTopic":false},{"id":"44986f3c-ac96-4a7a-9d4d-f8375d6c9b32","excerpt":"WhenToWork Employee Scheduling — App is unusable — I got a notification saying new update for bug fixes so I did the new update and now the app is a brick nothing loads at all ever I have to resort to logging into my account via website PLEASE FIX IT!","url":"https://apps.apple.com/us/app/id1035199750?see-all=reviews","role":"pain","weight":0.69794583,"occurredAt":"2025-10-18T16:35:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.36541668,"matchedPatterns":["terrible","product:WhenToWork Employee Scheduling"],"statement":"WhenToWork Employee Scheduling — App is unusable.","title":"WhenToWork Employee Scheduling — App is unusable","body":"I got a notification saying new update for bug fixes so I did the new update and now the app is a brick nothing loads at all ever I have to resort to logging into my account via website PLEASE FIX IT!","authorHash":"6c5171ae7708a0a0f6bd6c484c629fc7","rating":1,"offTopic":false},{"id":"823a152e-6127-498b-a39e-35b8e0ef83b0","excerpt":"Homebase: Employee Scheduling — terrible change to UI, impossible to view all shifts efficiently, and littered with prompts and advertising \"features\" I just need to know schedule, not get paid through the scheduling app. if I didn't have to have this for my job, I would absolutely never think about it a single second.","url":"https://play.google.com/store/apps/details?id=com.joinhomebase.homebase.homebase&hl=en","role":"pain","weight":0.6393342,"occurredAt":"2025-03-25T18:03:23.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.45666727,"matchedPatterns":["product:Homebase"],"statement":"terrible change to UI, impossible to view all shifts efficiently, and littered with prompts and advertising \"features\" I just need to know schedule, not get paid through the scheduling app.","title":"Homebase: Employee Scheduling","body":"terrible change to UI, impossible to view all shifts efficiently, and littered with prompts and advertising \"features\" I just need to know schedule, not get paid through the scheduling app. if I didn't have to have this for my job, I would absolutely never think about it a single second. Also opening the app on this new update has a 30% chance of freezing my phones system.","authorHash":"195744ad4e757ab64e1ce3ca7a41313a","rating":1,"offTopic":false},{"id":"d58fc0ac-02cb-42fb-85c0-555d9749688b","excerpt":"Homebase: Employee Scheduling — Terrible App Update — “If it’s not broken don’t fix it” \nI’m in awe that they removed the dashboard feature that allows myself and my store managers from seeing clock in and clock out times. Why? I would call support but the AI just gives you the run around. Maybe focus less on trying to","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"pain","weight":0.6329731,"occurredAt":"2026-02-17T00:34:39.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.4521236,"matchedPatterns":["product:Homebase"],"statement":"Homebase: Employee Scheduling — Terrible App Update.","title":"Homebase: Employee Scheduling — Terrible App Update","body":"“If it’s not broken don’t fix it” \nI’m in awe that they removed the dashboard feature that allows myself and my store managers from seeing clock in and clock out times. Why? I would call support but the AI just gives you the run around. Maybe focus less on trying to integrate my HR and Payroll and just do a few things really well. Why would I trust a company with important tasks like payroll and HR if you can’t seem to understand the basics of what you are. Looking at new time keeping options. The new product isn’t worth the subscription cost now. Very disappointed as a customer since 2018.","authorHash":"b0bd8e58dc352ed40d21075cbedbe153","rating":1,"offTopic":false},{"id":"dccda242-d757-4ae2-a505-94473e6d307e","excerpt":"Homebase: Employee Scheduling — New update is garbage — Removed the ability to see the number of hours worked per shift. Employees now need to successfully do the math to figure out total hours worked. Totally pointless for us to keep paying for this","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"pain","weight":0.55045795,"occurredAt":"2026-09-18T16:47:17.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.51,"sentiment":0,"confidence":0.36454168,"matchedPatterns":["terrible","product:Homebase"],"statement":"Homebase: Employee Scheduling — New update is garbage.","title":"Homebase: Employee Scheduling — New update is garbage","body":"Removed the ability to see the number of hours worked per shift. Employees now need to successfully do the math to figure out total hours worked. Totally pointless for us to keep paying for this","authorHash":"d86508ba17477bba795902dbd5a539f8","rating":1,"offTopic":false},{"id":"76853a85-14f8-4b4d-89b3-49b5c3574b76","excerpt":"Planday Employee Scheduling — Sync with Calendar is terrible — I synced planned it to my calendar and it puts me on the schedule for days we’re not even open","url":"https://apps.apple.com/us/app/id518598166?see-all=reviews","role":"pain","weight":0.5408484,"occurredAt":"2018-10-07T19:26:42.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.28316668,"matchedPatterns":["terrible","product:Planday Employee Scheduling"],"statement":"Planday Employee Scheduling — Sync with Calendar is terrible.","title":"Planday Employee Scheduling — Sync with Calendar is terrible","body":"I synced planned it to my calendar and it puts me on the schedule for days we’re not even open","authorHash":"13818f394f2c763b6ff7a08f078f00cc","rating":1,"offTopic":false},{"id":"2e70a4fa-5294-432e-933a-e7c8d8ba6ef5","excerpt":"Homebase: Employee Scheduling — GARBAGE APP — This has to be created by the same people that created cubicles. Having to conform I mean confirm EVERY ACTION has been a nightmare! It has resulted in missed paychecks, missed clock ins, outs and mealtimes. Not to mention the annual cost. It only wants me to take 30 minute","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-09-30T18:57:52.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Homebase"],"statement":"Homebase: Employee Scheduling — GARBAGE APP.","title":"Homebase: Employee Scheduling — GARBAGE APP","body":"This has to be created by the same people that created cubicles. Having to conform I mean confirm EVERY ACTION has been a nightmare! It has resulted in missed paychecks, missed clock ins, outs and mealtimes. Not to mention the annual cost. It only wants me to take 30 minute lunches then brow beats me every minute until I clock back in but you have to be at the shop if I’m in the field there’s no recourse for that creating more work for everyone else.","authorHash":"b3dbf7b68ed4916c8f9e01e427859cce","rating":1,"offTopic":false},{"id":"bd52a856-aa2f-48d4-bd1f-43999a3b4ef9","excerpt":"UKG Pro — There’s way better alternatives — This is a super outdated and honestly confusing program to use for scheduling. If this is your first time using a companies time card app and obviously you’ll get used to it and this will be your normal however as someone coming from. MyTime, and other programs as well before","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-09-10T20:25:45.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:UKG Pro"],"statement":"This is a super outdated and honestly confusing program to use for scheduling.","title":"UKG Pro — There’s way better alternatives","body":"This is a super outdated and honestly confusing program to use for scheduling. If this is your first time using a companies time card app and obviously you’ll get used to it and this will be your normal however as someone coming from. MyTime, and other programs as well before this app seems outdated with its interface and there’s just so much extra stuff that you have to do to get approvals for time off, callouts, or even just using your accrued time. Some people have different opinions on mine, but honestly, this app still needs a lot of work, and the only reason company switched to this app is to better track your attendance.","authorHash":"ffdf5b664033781e100758276c5a10a1","rating":1,"offTopic":false},{"id":"0b478eeb-1a45-436c-b5aa-fc2122bc7b0b","excerpt":"Homebase: Employee Scheduling — Terrible — I have to restart the app sometimes 4 times before anything loads, often making our employees late for work. Any button you press on the app to go to a new page reverts you to the previous page then you have to hit the button again. At the end of every shift it asks “why didn’","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-08-18T21:49:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Homebase"],"statement":"Homebase: Employee Scheduling — Terrible.","title":"Homebase: Employee Scheduling — Terrible","body":"I have to restart the app sometimes 4 times before anything loads, often making our employees late for work. Any button you press on the app to go to a new page reverts you to the previous page then you have to hit the button again. At the end of every shift it asks “why didn’t you take this break?” When there was no break required, even if the employee has already taken a break. You work 10 minutes and it tells you to take a lunch break. If you try to clock in even 15 seconds early it tells you you need a manager to approve. It’s a very poor app","authorHash":"df642533ec248ba1d006ecf1e56f3ae3","rating":1,"offTopic":false},{"id":"d9da4da8-7dbb-4557-b6aa-40191236d934","excerpt":"Homebase: Employee Scheduling — Feels like a breach of privacy and horrible loading time — It’s weird how they track your checking account and try to predict your bills. I don’t like how they try to get you to take out loans either. Feels shady. The app is doing too much. Just do what you need to do with the scheduling","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-08-06T10:15:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Homebase"],"statement":"Homebase: Employee Scheduling — Feels like a breach of privacy and horrible loading time.","title":"Homebase: Employee Scheduling — Feels like a breach of privacy and horrible loading time","body":"It’s weird how they track your checking account and try to predict your bills. I don’t like how they try to get you to take out loans either. Feels shady. The app is doing too much. Just do what you need to do with the scheduling and payroll and move on. Plus, it takes like 3 minutes to boot up. I never clock in on time because I have to wait for the app to launch. Terrible app.","authorHash":"24c4901a3772e564497f69f882332037","rating":1,"offTopic":true},{"id":"f93ac4b4-2645-4dec-85d5-900f58e9714b","excerpt":"Homebase: Employee Scheduling — Worst support for an app this important — Useless when helping me figure out an issue with my money. Disconnect my bank account and debit card without notice so when it was time to get paid I was SOL. Then they said there’s nothing they could do that I needed to get a new bank account to","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-02-07T18:36:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Homebase"],"statement":"Homebase: Employee Scheduling — Worst support for an app this important.","title":"Homebase: Employee Scheduling — Worst support for an app this important","body":"Useless when helping me figure out an issue with my money. Disconnect my bank account and debit card without notice so when it was time to get paid I was SOL. Then they said there’s nothing they could do that I needed to get a new bank account to use the features. So be careful with your money and how your accounts are set up.","authorHash":"0109a4ae7ab828d30b9ff8ec619d0793","rating":1,"offTopic":false},{"id":"0a104d6a-e30f-4c9d-8a9f-5acffb6c4e81","excerpt":"Workday — Worst UX for booking Time Off — Very poor user experience for viewing and understanding one’s own balance of leave (booked/requested/remaining/etc).\nBalance only shown in hours meaning users have to switch to a calculator to work out days remaining.\nLeave balance vs leave requests are about six menu clicks aw","url":"https://apps.apple.com/gb/app/id316800034?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2021-11-23T12:58:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Workday"],"statement":"Workday — Worst UX for booking Time Off.","title":"Workday — Worst UX for booking Time Off","body":"Very poor user experience for viewing and understanding one’s own balance of leave (booked/requested/remaining/etc).\nBalance only shown in hours meaning users have to switch to a calculator to work out days remaining.\nLeave balance vs leave requests are about six menu clicks away from each other in different parts of the app.\nWhen making a request it doesn’t show what balance that leaves.\nEnd of period balance doesn’t subtract approved future days so you have to go back to the calendar screen and count all your approved futures days through the whole year ahead in order to know how many days you have remaining to book.","authorHash":"60c783e8db510eba7f3a76fb81a88e09","rating":1,"offTopic":false},{"id":"0aaa79af-87c0-49d4-a3da-576592d9fd74","excerpt":"Planday Employee Scheduling — Scam — Stay away from Planday. It is an offshore company pretends as a US company. The worst thing is they do not have cancellation or payment type update option. You need to contact them and wait for weeks for a simple request. After spending weeks and months, they will deny your request ","url":"https://apps.apple.com/us/app/id518598166?see-all=reviews","role":"pain","weight":0.49822223,"occurredAt":"2017-10-12T22:02:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.31111112,"sentiment":-0.7777778,"confidence":0.38,"matchedPatterns":["product:Planday Employee Scheduling"],"statement":"Planday Employee Scheduling — Scam.","title":"Planday Employee Scheduling — Scam","body":"Stay away from Planday. It is an offshore company pretends as a US company. The worst thing is they do not have cancellation or payment type update option. You need to contact them and wait for weeks for a simple request. After spending weeks and months, they will deny your request by claiming that you are on a contract which is a total lie. Believe me, Google sheets would do the same job for you. As a summary, Stay away from Planday.","authorHash":"908d27633f8c9d2f83a2eaee84dafdca","rating":1,"offTopic":true},{"id":"26a93697-b5c5-4933-86e2-e12bf567806a","excerpt":"UKG Pro — Easy? Sure, unnecessary, absolutely. — A bloated mess of an app, the previous app used by our company provided everything, quickly, without the need for yet another, unnecessary and unexpected change. No one likes it, it’s just forced on us by companies requiring scheduling to be outsourced to the employee, p","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.494025,"occurredAt":"2026-10-09T16:18:03.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.352875,"matchedPatterns":["product:UKG Pro"],"statement":"No one likes it, it’s just forced on us by companies requiring scheduling to be outsourced to the employee, pathetic and ugly, I can’t wait til your day comes.","title":"UKG Pro — Easy? Sure, unnecessary, absolutely.","body":"A bloated mess of an app, the previous app used by our company provided everything, quickly, without the need for yet another, unnecessary and unexpected change. No one likes it, it’s just forced on us by companies requiring scheduling to be outsourced to the employee, pathetic and ugly, I can’t wait til your day comes.","authorHash":"c6086152a2f0dc5d23e6882c1fa7f54e","rating":2,"offTopic":false},{"id":"c7841b29-c228-47c7-8250-8358a8ab6be1","excerpt":"Homebase: Employee Scheduling — Does not work in Australia — Remove it from the Australian App Store or fix the SMS problem.","url":"https://apps.apple.com/au/app/id871544379?see-all=reviews","role":"pain","weight":0.48575345,"occurredAt":"2022-02-14T03:48:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Payroll & HR","intent":"problem_report","painScore":0.5833333,"sentiment":-0.33333334,"confidence":0.30679166,"matchedPatterns":["doesnt_work","product:Homebase"],"statement":"Homebase: Employee Scheduling — Does not work in Australia.","title":"Homebase: Employee Scheduling — Does not work in Australia","body":"Remove it from the Australian App Store or fix the SMS problem.","authorHash":"f39b42ba4ef2c1dcec705db369a6d0b6","rating":1,"offTopic":false},{"id":"61d4166f-c20c-42ce-bef8-b804c015450c","excerpt":"Homebase: Employee Scheduling — Limitation When Trying to Cancel a Shift Application — The app works well overall, but there’s one issue that really affects my experience. When I apply for a shift and something comes up before the manager accepts it, the app doesn’t allow me to cancel my application. This is quite inco","url":"https://apps.apple.com/ca/app/id871544379?see-all=reviews","role":"pain","weight":0.47672728,"occurredAt":"2025-12-03T19:48:34.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Payroll & HR","intent":"other","painScore":0.25454545,"sentiment":-0.6363636,"confidence":0.38,"matchedPatterns":["product:Homebase"],"statement":"Homebase: Employee Scheduling — Limitation When Trying to Cancel a Shift Application.","title":"Homebase: Employee Scheduling — Limitation When Trying to Cancel a Shift Application","body":"The app works well overall, but there’s one issue that really affects my experience. When I apply for a shift and something comes up before the manager accepts it, the app doesn’t allow me to cancel my application. This is quite inconvenient, especially because I work on call and often deal with last- minute changes. Other apps do let me cancel a shift before it gets approved, and that flexibility makes a big difference. I hope this can be improved.","authorHash":"68585cc77d23ecdb0c43c7264958a5a0","rating":2,"offTopic":false},{"id":"72012034-1098-4401-b00f-dfbf0341891b","excerpt":"WhenToWork Employee Scheduling — Terrible App — I don’t get my critical messages or anything for that matter, I’ve gone through settings several times and chose to receive notifications and still I don’t get them, unless I go into the App!! Major Organizations use this and I’m sure pay A LOT OF MONEY for this and there","url":"https://apps.apple.com/us/app/id1035199750?see-all=reviews","role":"pain","weight":0.471975,"occurredAt":"2025-11-04T00:15:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.337125,"matchedPatterns":["product:WhenToWork Employee Scheduling"],"statement":"WhenToWork Employee Scheduling — Terrible App.","title":"WhenToWork Employee Scheduling — Terrible App","body":"I don’t get my critical messages or anything for that matter, I’ve gone through settings several times and chose to receive notifications and still I don’t get them, unless I go into the App!! Major Organizations use this and I’m sure pay A LOT OF MONEY for this and there are so many bugs and glitches!!","authorHash":"8b6c144b37b52ae16303faf5f4ec32bc","rating":1,"offTopic":false},{"id":"372fe0bc-6e0e-4031-85af-272165ff516e","excerpt":"UKG Pro — Not user friendly — Target started using UKG for our scheduling app and I, along with many others, genuinely hate it. I'm hopeful we'll \"get used to it\" after a while but at this point that seems pretty far off. I don't find it user friendly, it's a mess compared to what we previously had. The way it displays","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.456,"occurredAt":"2026-09-28T13:29:35.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.38,"matchedPatterns":["product:UKG Pro"],"statement":"Target started using UKG for our scheduling app and I, along with many others, genuinely hate it.","title":"UKG Pro — Not user friendly","body":"Target started using UKG for our scheduling app and I, along with many others, genuinely hate it. I'm hopeful we'll \"get used to it\" after a while but at this point that seems pretty far off. I don't find it user friendly, it's a mess compared to what we previously had. The way it displays my schedule is confusing and cumbersome. I could see this being a good app for other companies, but for my job in particular it just doesn't make sense.","authorHash":"fe89c7d5ac4a20ba2bf53b77b3a7f3da","rating":1,"offTopic":false},{"id":"b8fc1639-98b4-4758-bf74-a3a722352068","excerpt":"UKG Pro — Dislike — Compared to Kronos, UKG Scheduling is garbage. Making schedules in this program is such a pain. Hopefully it improves with time, but I can’t stand it so far.","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.45400664,"occurredAt":"2026-07-18T18:29:52.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.51,"sentiment":0,"confidence":0.30066666,"matchedPatterns":["terrible","product:UKG Pro"],"statement":"Compared to Kronos, UKG Scheduling is garbage.","title":"UKG Pro — Dislike","body":"Compared to Kronos, UKG Scheduling is garbage. Making schedules in this program is such a pain. Hopefully it improves with time, but I can’t stand it so far.","authorHash":"2320d0212601f94673f1f3cdeaa359cf","rating":3,"offTopic":false},{"id":"bdccd8a2-7ff3-4f04-a4f9-542b352d9a1a","excerpt":"WhenToWork Employee Scheduling — Fix ASAP — CAN YALL FIX THIS DAMN APP YOU HAVE ONE JOB WHICH IS TO SHOW US OUR SCHEDULE AND WE CANT SEE IT FOR WEEKS!","url":"https://apps.apple.com/ca/app/id1035199750?see-all=reviews","role":"pain","weight":0.45065445,"occurredAt":"2026-10-26T01:02:07.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Payroll & HR","intent":"problem_report","painScore":0.62666667,"sentiment":-0.6666667,"confidence":0.27704167,"matchedPatterns":["urgent","product:WhenToWork Employee Scheduling"],"statement":"WhenToWork Employee Scheduling — Fix ASAP.","title":"WhenToWork Employee Scheduling — Fix ASAP","body":"CAN YALL FIX THIS DAMN APP YOU HAVE ONE JOB WHICH IS TO SHOW US OUR SCHEDULE AND WE CANT SEE IT FOR WEEKS!","authorHash":"59ccb030ea198a5214d8fad895483b8e","rating":1,"offTopic":false},{"id":"fd83b1c0-6936-458e-b94e-d682754149e7","excerpt":"Homebase: Employee Scheduling — Functionality broken — Switching between locations no longer works.  When choosing from the dropdown at the top the location doesn’t switch. If I close the app and reopen the newly selected location loads.  This is on an iPhone pro max 15 fully patched. \n\nAlso when editing someone’s time","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"pain","weight":0.44514287,"occurredAt":"2026-08-19T15:49:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.17142858,"sentiment":-0.42857143,"confidence":0.38,"matchedPatterns":["product:Homebase"],"statement":"Homebase: Employee Scheduling — Functionality broken.","title":"Homebase: Employee Scheduling — Functionality broken","body":"Switching between locations no longer works.  When choosing from the dropdown at the top the location doesn’t switch. If I close the app and reopen the newly selected location loads.  This is on an iPhone pro max 15 fully patched. \n\nAlso when editing someone’s time card, the time is half off the bottom of the screen and isn’t readable until a new selection is made.","authorHash":"e5dfbaaced054919002c520567703f5a","rating":2,"offTopic":false},{"id":"d84888f1-856e-457b-b10b-9cb0df9e2001","excerpt":"WhenToWork Employee Scheduling — Lack of updates and fixes — App could use hot fix right now with how slow and hard it become to use.","url":"https://apps.apple.com/us/app/id1035199750?see-all=reviews","role":"pain","weight":0.44393557,"occurredAt":"2026-02-27T16:05:26.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"feature_request","painScore":0.6933333,"sentiment":-0.8333333,"confidence":0.26216668,"matchedPatterns":["missing_feature","product:WhenToWork Employee Scheduling"],"statement":"WhenToWork Employee Scheduling — Lack of updates and fixes.","title":"WhenToWork Employee Scheduling — Lack of updates and fixes","body":"App could use hot fix right now with how slow and hard it become to use.","authorHash":"ad884f2a5cdbb0f4cdcfe3c9b8ba3b03","rating":1,"offTopic":false},{"id":"09468a9f-ce28-4296-a08a-b8d0e0afa24f","excerpt":"Planday Employee Scheduling — Lagging — Right, so far I used the app for a couple months now so that's my point of view : app is ever so slow, today I've received a message on the app and it took me almost 15 minutes to be able to load it. When I go on the schedule, again it takes good minutes before I can be able to s","url":"https://apps.apple.com/gb/app/id518598166?see-all=reviews","role":"pain","weight":0.44079998,"occurredAt":"2024-01-08T15:02:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Payroll & HR","intent":"other","painScore":0.16,"sentiment":-0.4,"confidence":0.38,"matchedPatterns":["product:Planday Employee Scheduling"],"statement":"Planday Employee Scheduling — Lagging.","title":"Planday Employee Scheduling — Lagging","body":"Right, so far I used the app for a couple months now so that's my point of view : app is ever so slow, today I've received a message on the app and it took me almost 15 minutes to be able to load it. When I go on the schedule, again it takes good minutes before I can be able to scroll left or right to see the shifts. And please for the sake of God stop the app from sending 5 notifications when the shifts is coming to an end.","authorHash":"b39b1faf6b83eaa23ae4b23b94fcbaf3","rating":3,"offTopic":false},{"id":"52f4aa50-4eb5-45a9-b073-1bbbbd99800b","excerpt":"InTime Scheduling — Just terrible — Maybe things would be better for the end user if they solicited input from the end users. I’d be happy to help improve the app, but this appears to be the only way to give feedback.\n\nI do find it much easier (and user friendly) to log into the browser version than use this app (and t","url":"https://apps.apple.com/us/app/id1321569224?see-all=reviews","role":"pain","weight":0.43066666,"occurredAt":"2018-12-20T20:49:24.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.38,"matchedPatterns":["product:InTime Scheduling"],"statement":"InTime Scheduling — Just terrible.","title":"InTime Scheduling — Just terrible","body":"Maybe things would be better for the end user if they solicited input from the end users. I’d be happy to help improve the app, but this appears to be the only way to give feedback.\n\nI do find it much easier (and user friendly) to log into the browser version than use this app (and that’s not saying much do to the limited access for an end user in that). \n\nIt’s great that the app sends you “notifications”, but then it doesn’t share with you, in the notifications or in the app, what the notifications are for. Are there new sign ups available?  Did I get, or not get, something I signed up for?  Did my schedule change? \n\nI have to guess what the notification was about every single time!\n\nThe only redeeming quality is the leave requests are almost as easy to enter as in the browser.","authorHash":"3c3a7adfae756e17e7ec017b0c6f874a","rating":1,"offTopic":false},{"id":"ee93df68-8a9f-49bd-b2a6-9f60fd7b891c","excerpt":"Crunchtime Teamworx — Fix your app — For an app that is used for scheduling people, it sure is constantly broken. And if you use the website, you have to scroll through every. Single. Message that was sent to you, even if you’ve already read it. It’s taking forever and I just wanna see what time I work today","url":"https://apps.apple.com/us/app/id1419667065?see-all=reviews","role":"pain","weight":0.4193,"occurredAt":"2025-11-08T14:32:16.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2995,"matchedPatterns":["product:Crunchtime Teamworx"],"statement":"For an app that is used for scheduling people, it sure is constantly broken.","title":"Crunchtime Teamworx — Fix your app","body":"For an app that is used for scheduling people, it sure is constantly broken. And if you use the website, you have to scroll through every. Single. Message that was sent to you, even if you’ve already read it. It’s taking forever and I just wanna see what time I work today","authorHash":"6d223068848bb95f2ffc0d8172703991","rating":1,"offTopic":false},{"id":"36d5866f-1edc-46b5-b27f-9c5937e33444","excerpt":"Deputy: Shift Schedule Maker — Stay away,save yourself some heartache — This is one of the worst scheduling apps I have ever used. It never works correctly. He has called me issues on jobs on multiple occasions. You’ll put the schedule in 1 AM to 1 PM. It’ll pop up on the employee side as 4am to 4pm.","url":"https://apps.apple.com/us/app/id477070330?see-all=reviews","role":"pain","weight":0.40949997,"occurredAt":"2026-04-26T18:01:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2925,"matchedPatterns":["product:Deputy"],"statement":"This is one of the worst scheduling apps I have ever used.","title":"Deputy: Shift Schedule Maker — Stay away,save yourself some heartache","body":"This is one of the worst scheduling apps I have ever used. It never works correctly. He has called me issues on jobs on multiple occasions. You’ll put the schedule in 1 AM to 1 PM. It’ll pop up on the employee side as 4am to 4pm.","authorHash":"1fd7d61881191cb945b71af80a7d7e71","rating":1,"offTopic":false},{"id":"92ba9525-fa10-48b0-a51f-5a3773b50555","excerpt":"Homebase: Employee Scheduling — Garbage — Stay away from this app. They constantly changing stuff, leaving functions out that you're use too, as of now can't see even employees hours on decimal time or industrial time format. They just took it out with a new update just like that.","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"pain","weight":0.38500002,"occurredAt":"2026-09-29T20:32:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.275,"matchedPatterns":["product:Homebase"],"statement":"Homebase: Employee Scheduling — Garbage.","title":"Homebase: Employee Scheduling — Garbage","body":"Stay away from this app. They constantly changing stuff, leaving functions out that you're use too, as of now can't see even employees hours on decimal time or industrial time format. They just took it out with a new update just like that.","authorHash":"4658e80240e326fba4488d33d4debe6b","rating":1,"offTopic":false},{"id":"03ea39a6-57ec-45aa-bb3e-77d35a1c1d14","excerpt":"InTime Scheduling — Missing team view — Please bring back the team view. It was removed with the last update.","url":"https://apps.apple.com/us/app/id1321569224?see-all=reviews","role":"pain","weight":0.37622,"occurredAt":"2024-09-20T13:40:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"feature_request","painScore":0.56,"sentiment":-0.5,"confidence":0.24116667,"matchedPatterns":["missing_feature","product:InTime Scheduling"],"statement":"InTime Scheduling — Missing team view.","title":"InTime Scheduling — Missing team view","body":"Please bring back the team view. It was removed with the last update.","authorHash":"b75d185e3b4a5538ff9542bdf1e29f81","rating":1,"offTopic":false},{"id":"bb5ae020-a4be-4ae3-952e-b5696a8fa294","excerpt":"Homebase: Employee Scheduling — Awful store page UI change — I need the old version, I need to see the clock in and clock out time without extra clicks, and I need to see them in one page.\n\nWhoever decided to change the store page UI is worse than extra in your company.","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"pain","weight":0.3703,"occurredAt":"2026-02-12T05:52:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2645,"matchedPatterns":["product:Homebase"],"statement":"Homebase: Employee Scheduling — Awful store page UI change.","title":"Homebase: Employee Scheduling — Awful store page UI change","body":"I need the old version, I need to see the clock in and clock out time without extra clicks, and I need to see them in one page.\n\nWhoever decided to change the store page UI is worse than extra in your company.","authorHash":"d571cd24ee5527241fdf626642264585","rating":2,"offTopic":false},{"id":"ae1847b7-9da4-494a-8e08-011432a120e6","excerpt":"Planday Employee Scheduling — Copy paste shifts — Would be better if there was an easy way to duplicate shifts for multiple days","url":"https://apps.apple.com/us/app/id518598166?see-all=reviews","role":"request","weight":0.35059667,"occurredAt":"2018-08-29T13:47:05.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.36,"sentiment":0,"confidence":0.25779167,"matchedPatterns":["manual_process","product:Planday Employee Scheduling"],"statement":"Planday Employee Scheduling — Copy paste shifts.","title":"Planday Employee Scheduling — Copy paste shifts","body":"Would be better if there was an easy way to duplicate shifts for multiple days","authorHash":"a190de85730ff9023b9936e5010b1ded","rating":3,"offTopic":false},{"id":"446e93ef-c9dc-4d27-8ef3-da31c7d16c2d","excerpt":"Crunchtime Teamworx — Negative Experience — I’ve repeatedly had to delete and redownload the app due to loading issues, now it’s saying the site cannot be reached. Out of all the apps Ive had for scheduling purposes this by far has been the worst.","url":"https://apps.apple.com/us/app/id1419667065?see-all=reviews","role":"pain","weight":0.34335,"occurredAt":"2025-11-09T14:04:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.24525,"matchedPatterns":["product:Crunchtime Teamworx"],"statement":"Out of all the apps Ive had for scheduling purposes this by far has been the worst.","title":"Crunchtime Teamworx — Negative Experience","body":"I’ve repeatedly had to delete and redownload the app due to loading issues, now it’s saying the site cannot be reached. Out of all the apps Ive had for scheduling purposes this by far has been the worst.","authorHash":"a86c5139bd81c7a5d1f90e29427371a6","rating":1,"offTopic":false},{"id":"c0e31215-83bf-41d7-814e-4daa4a65efdf","excerpt":"Homebase: Employee Scheduling — Literally the worst — I can’t say one redeeming thing about this company. Features don’t work. Charge you after cancellation of add ons. Tech support stops responding. Terrible. Don’t waste your time or money.","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"pain","weight":0.336,"occurredAt":"2026-03-04T15:57:27.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.24,"matchedPatterns":["product:Homebase"],"statement":"Homebase: Employee Scheduling — Literally the worst.","title":"Homebase: Employee Scheduling — Literally the worst","body":"I can’t say one redeeming thing about this company. Features don’t work. Charge you after cancellation of add ons. Tech support stops responding. Terrible. Don’t waste your time or money.","authorHash":"4144ec44f89440ce969705d3643b6e7b","rating":1,"offTopic":false},{"id":"33e800dd-b79f-4071-a30a-2cca2aaa4a77","excerpt":"Planday Employee Scheduling — Terrible UX design — Please give us the ability to batch edit the mailbox. I have literally dozens of unread messages that I will never read but can’t delete or mark as read unless I do it one by one.","url":"https://apps.apple.com/us/app/id518598166?see-all=reviews","role":"pain","weight":0.32252502,"occurredAt":"2019-12-30T02:59:30.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.230375,"matchedPatterns":["product:Planday Employee Scheduling"],"statement":"Planday Employee Scheduling — Terrible UX design.","title":"Planday Employee Scheduling — Terrible UX design","body":"Please give us the ability to batch edit the mailbox. I have literally dozens of unread messages that I will never read but can’t delete or mark as read unless I do it one by one.","authorHash":"43c6b8c4002061b7e4c73ffec154e010","rating":1,"offTopic":false},{"id":"e9fa07f6-52f9-4a88-8da2-23120097f6d8","excerpt":"InTime Scheduling — Terrible — Very little ability to use basic features in the app. Doesn’t work/load half the time. Have had to uninstall and reinstall multiple times because it gives error codes that can’t be fixed cleared","url":"https://apps.apple.com/us/app/id1321569224?see-all=reviews","role":"pain","weight":0.3164,"occurredAt":"2018-09-18T21:08:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.226,"matchedPatterns":["product:InTime Scheduling"],"statement":"InTime Scheduling — Terrible.","title":"InTime Scheduling — Terrible","body":"Very little ability to use basic features in the app. Doesn’t work/load half the time. Have had to uninstall and reinstall multiple times because it gives error codes that can’t be fixed cleared","authorHash":"832e0ece73f178b6c97890d1e285ec0c","rating":1,"offTopic":false},{"id":"9b0506fc-d9e6-461b-b0ea-33b6a6a6199b","excerpt":"InTime Scheduling — Bad notifications — Notifications dont work anymore. I have missed opportunities do to the glitch. Now i have to constantly refresh to see. Then if you turn to landscape, you get an error message.","url":"https://apps.apple.com/us/app/id1321569224?see-all=reviews","role":"pain","weight":0.305375,"occurredAt":"2020-04-27T16:51:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.218125,"matchedPatterns":["product:InTime Scheduling"],"statement":"InTime Scheduling — Bad notifications.","title":"InTime Scheduling — Bad notifications","body":"Notifications dont work anymore. I have missed opportunities do to the glitch. Now i have to constantly refresh to see. Then if you turn to landscape, you get an error message.","authorHash":"9f81f2e086cf8d7c10a5548ccf554d57","rating":1,"offTopic":false},{"id":"46a603a7-4bbe-4892-a665-acf0f8923dcc","excerpt":"WhenToWork Employee Scheduling — Menu Screen Never Works — The menu screen has been blank for literal days, not allowing me to access the actually necessary features of the app. Whenever it does rarely decide to appear, it will only do so after refreshing the page a few times.","url":"https://apps.apple.com/us/app/id1035199750?see-all=reviews","role":"request","weight":0.29865,"occurredAt":"2026-06-16T17:46:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.1,"sentiment":-0.25,"confidence":0.2715,"matchedPatterns":["product:WhenToWork Employee Scheduling"],"statement":"WhenToWork Employee Scheduling — Menu Screen Never Works.","title":"WhenToWork Employee Scheduling — Menu Screen Never Works","body":"The menu screen has been blank for literal days, not allowing me to access the actually necessary features of the app. Whenever it does rarely decide to appear, it will only do so after refreshing the page a few times.","authorHash":"7d333f27aed8d0fea80bb9c0a0ff337c","rating":2,"offTopic":false},{"id":"5763ac73-f7d1-427e-b0b4-a2782842840e","excerpt":"Planday Employee Scheduling — Horrible app, fails all the time — Horrible experience using this app.  App fails to correctly capture employee punch time, NO SUPPORT!!\n\nDon’t waste your time or money!!","url":"https://apps.apple.com/us/app/id518598166?see-all=reviews","role":"pain","weight":0.283325,"occurredAt":"2020-02-28T16:14:53.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.202375,"matchedPatterns":["product:Planday Employee Scheduling"],"statement":"Planday Employee Scheduling — Horrible app, fails all the time.","title":"Planday Employee Scheduling — Horrible app, fails all the time","body":"Horrible experience using this app.  App fails to correctly capture employee punch time, NO SUPPORT!!\n\nDon’t waste your time or money!!","authorHash":"d4f93157d6e5acbc713d7a63c09883e7","rating":1,"offTopic":false},{"id":"4a90dc62-a046-4466-aa9c-16791fe04e31","excerpt":"Homebase: Employee Scheduling — Horrible passwords — It has weird restriction and requirement for passwords. I constantly can’t log into this app. If you are an employer please use When I Work instead. This isn’t a good app. It does the bear minimum.","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"pain","weight":0.280925,"occurredAt":"2026-02-04T14:56:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.247875,"matchedPatterns":["product:Homebase"],"statement":"Homebase: Employee Scheduling — Horrible passwords.","title":"Homebase: Employee Scheduling — Horrible passwords","body":"It has weird restriction and requirement for passwords. I constantly can’t log into this app. If you are an employer please use When I Work instead. This isn’t a good app. It does the bear minimum.","authorHash":"f0715e4d309e80042306e6fae63fed98","rating":1,"offTopic":false},{"id":"0636638c-f7fe-4cec-9ab3-0d26caad119b","excerpt":"InTime Scheduling — Poor update, even worse support — I inquired about some issues with the new layout and was told that was how it was going to be. Very poor attitude from a performance standard.","url":"https://apps.apple.com/us/app/id1321569224?see-all=reviews","role":"pain","weight":0.280875,"occurredAt":"2020-01-24T14:57:44.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.200625,"matchedPatterns":["product:InTime Scheduling"],"statement":"InTime Scheduling — Poor update, even worse support.","title":"InTime Scheduling — Poor update, even worse support","body":"I inquired about some issues with the new layout and was told that was how it was going to be. Very poor attitude from a performance standard.","authorHash":"1fcf59c53a2c68e5f1d30033b1ea3d89","rating":1,"offTopic":false},{"id":"c4c9977a-8dcb-4b6b-a9bf-4fc33f977936","excerpt":"InTime Scheduling — Worthless — I would leave zero stars but it won’t let me. You are completely unable to sign in. I have access on my office computer but not if I am away from the office.","url":"https://apps.apple.com/us/app/id1321569224?see-all=reviews","role":"pain","weight":0.2723,"occurredAt":"2018-06-07T14:05:34.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1945,"matchedPatterns":["product:InTime Scheduling"],"statement":"InTime Scheduling — Worthless.","title":"InTime Scheduling — Worthless","body":"I would leave zero stars but it won’t let me. You are completely unable to sign in. I have access on my office computer but not if I am away from the office.","authorHash":"071558c99e8c7bec45d15a17193829f3","rating":1,"offTopic":false},{"id":"f4fb2280-aa82-4dd0-9397-78ab6e9cfc0c","excerpt":"Homebase: Employee Scheduling — Need to fix store section — I have loved the app and find it very useful managing the employees. However the new update has taken away the ability to see at a glance if they have clocked out for the day. Please bring that back to the Store view.","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"request","weight":0.2715,"occurredAt":"2026-02-14T11:13:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0,"sentiment":0.42857143,"confidence":0.2715,"matchedPatterns":["product:Homebase"],"statement":"Homebase: Employee Scheduling — Need to fix store section.","title":"Homebase: Employee Scheduling — Need to fix store section","body":"I have loved the app and find it very useful managing the employees. However the new update has taken away the ability to see at a glance if they have clocked out for the day. Please bring that back to the Store view.","authorHash":"e03a437fcbd43499f5099aee72cae93c","rating":1,"offTopic":false},{"id":"0e9db554-46c0-43f7-89f5-dae1f0f9024f","excerpt":"Planday Employee Scheduling — Bad app — It crashes a lot and signs you out doesn’t load or takes forever they really need to troubleshoot this thing it’s highly irritating","url":"https://apps.apple.com/us/app/id518598166?see-all=reviews","role":"pain","weight":0.25024998,"occurredAt":"2019-07-18T15:41:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.17875,"matchedPatterns":["product:Planday Employee Scheduling"],"statement":"Planday Employee Scheduling — Bad app.","title":"Planday Employee Scheduling — Bad app","body":"It crashes a lot and signs you out doesn’t load or takes forever they really need to troubleshoot this thing it’s highly irritating","authorHash":"d92e61e6df63a7dcd0ea7eaf15e98764","rating":1,"offTopic":false},{"id":"a4cffebb-ee89-485e-b5d5-54010455a72c","excerpt":"Planday Employee Scheduling — Horrible — For no apparent reason, I can no longer edit anything. No schedules, add employees, nothing...\n\nNothing in the app tells me why.","url":"https://apps.apple.com/us/app/id518598166?see-all=reviews","role":"pain","weight":0.24657501,"occurredAt":"2020-07-10T02:29:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.176125,"matchedPatterns":["product:Planday Employee Scheduling"],"statement":"Planday Employee Scheduling — Horrible.","title":"Planday Employee Scheduling — Horrible","body":"For no apparent reason, I can no longer edit anything. No schedules, add employees, nothing...\n\nNothing in the app tells me why.","authorHash":"9fea9ce82f05829bc848b0c2155830fd","rating":1,"offTopic":false},{"id":"78347ea0-1a21-474b-99bd-51c43a0fff8e","excerpt":"WhenToWork Employee Scheduling — Terrible app — Constantly under maintenance, always rearranging settings without telling you, causing you to miss shift requests","url":"https://apps.apple.com/ca/app/id1035199750?see-all=reviews","role":"pain","weight":0.238,"occurredAt":"2026-11-03T00:05:16.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.17,"matchedPatterns":["product:WhenToWork Employee Scheduling"],"statement":"WhenToWork Employee Scheduling — Terrible app.","title":"WhenToWork Employee Scheduling — Terrible app","body":"Constantly under maintenance, always rearranging settings without telling you, causing you to miss shift requests","authorHash":"1a6467629662abc50356b1ea3d47d062","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":66},{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":1}],"total":67}}