{"data":{"items":[{"id":"dbc583b9-4ba9-44a1-a47f-9372f5e71069","excerpt":"Chatbot AI Assistant - Genie — DO NOT GET!! ⚠️ — This app is absolutely terrible, don’t listen to others. You have to pay monthly/yearly at an unreasonable price, and you only get a certain amount of “wishes” (how many texts you can text the AI in a day) and it is very frustrating!! Do not recommend at all. If you want","url":"https://apps.apple.com/gb/app/id1658377526?see-all=reviews","role":"pain","weight":1.0150666,"occurredAt":"2023-07-29T12:40:15.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/AI assistants","intent":"problem_report","painScore":0.655,"sentiment":-0.4,"confidence":0.61333334,"matchedPatterns":["terrible","frustrating","product:Chatbot AI Assistant"],"statement":"This app is absolutely terrible, don’t listen to others.","title":"Chatbot AI Assistant - Genie — DO NOT GET!! ⚠️","body":"This app is absolutely terrible, don’t listen to others. You have to pay monthly/yearly at an unreasonable price, and you only get a certain amount of “wishes” (how many texts you can text the AI in a day) and it is very frustrating!! Do not recommend at all. If you want to chat to an AI, I would recommend getting Snapchat, in which you can chat and customise your own AI for free.","authorHash":"df6e387bec1b23f4bd784b0b37c8f806","rating":1,"offTopic":false},{"id":"49cc8569-2e65-4661-b004-46875b1e28ea","excerpt":"Chatbot AI Assistant - Genie — Meghana — I hate this app, I subscribed to this app and it always showing that limits exceeded and asking for pro subscription. They are scammers. It’s not giving accurate answers and everytime when I ask something it’s giving inaccurate answers. I lost my 39.99$ by subscribing to this ap","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.84810334,"occurredAt":"2026-09-03T17:47:18.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"problem_report","painScore":0.94,"sentiment":-1,"confidence":0.43716666,"matchedPatterns":["i_hate","solution:app"],"statement":"I hate this app, I subscribed to this app and it always showing that limits exceeded and asking for pro subscription.","title":"Chatbot AI Assistant - Genie — Meghana","body":"I hate this app, I subscribed to this app and it always showing that limits exceeded and asking for pro subscription. They are scammers. It’s not giving accurate answers and everytime when I ask something it’s giving inaccurate answers. I lost my 39.99$ by subscribing to this app. It my bad.","authorHash":"3806a426cb2beba0dec3b619e5246a61","rating":1,"offTopic":false},{"id":"3bcbaeb7-5d11-49cb-a7bc-639b6707c961","excerpt":"Chatbot AI Assistant - Genie — Not happy at all — This is the most wasted time and money with this chatbot assistant. I tried to generate images- it didn’t do anything, I started a conversation and asked a simple question the answer was incomplete. Then I started typing a new question in the text box but it bugged and ","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.8347035,"occurredAt":"2026-09-14T20:48:23.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"problem_report","painScore":0.76454544,"sentiment":-0.6363636,"confidence":0.47304165,"matchedPatterns":["terrible","solution:app"],"statement":"The app is broken","title":"Chatbot AI Assistant - Genie — Not happy at all","body":"This is the most wasted time and money with this chatbot assistant. I tried to generate images- it didn’t do anything, I started a conversation and asked a simple question the answer was incomplete. Then I started typing a new question in the text box but it bugged and couldn’t send. I want my money back! The app is broken","authorHash":"b2b84ad779b72774c5781491b4c1c30b","rating":1,"offTopic":false},{"id":"b8424bde-55bb-4622-a4fe-a7d0d3f4b193","excerpt":"Chatbot AI Assistant - Genie — tricked onto purchasing a yearly subscription with no refund options. — App automatically signs you up for a yearly subscription. not a good sign. I cancelled the trial before the deadline and they still charged me for a yearly subscription.  Apple should review the reviews. I am not the ","url":"https://apps.apple.com/ca/app/id1658377526?see-all=reviews","role":"pain","weight":0.8079111,"occurredAt":"2025-03-25T14:55:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/AI assistants","intent":"problem_report","painScore":0.62666667,"sentiment":-0.6666667,"confidence":0.49666667,"matchedPatterns":["urgent","product:Chatbot AI Assistant"],"statement":"I cancelled the trial before the deadline and they still charged me for a yearly subscription.","title":"Chatbot AI Assistant - Genie — tricked onto purchasing a yearly subscription with no refund options.","body":"App automatically signs you up for a yearly subscription. not a good sign. I cancelled the trial before the deadline and they still charged me for a yearly subscription.  Apple should review the reviews. I am not the only one tricked onto signing up for a whole year. When you request a refund it says it’s not eligible for one. They should at least give you a partial refund.  Not a happy customer!","authorHash":"9bf2004329866e71342d2225a256af14","rating":1,"offTopic":false},{"id":"e2b2588f-8d36-4e47-a3b4-35eb1311a1f5","excerpt":"Chatbot AI Assistant - Genie — This sucks — Don’t bother downloading this, completely useless and waste of time . Not only do u have to pay a weekly or year subscription fee. You also have to pay for coins to be able to do anything on the app. I am so tired of being double charged for products.","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.74724585,"occurredAt":"2026-09-12T21:13:28.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"problem_report","painScore":0.85,"sentiment":-1,"confidence":0.40391666,"matchedPatterns":["waste_of_time","solution:chatbot"],"statement":"Don’t bother downloading this, completely useless and waste of time .","title":"Chatbot AI Assistant - Genie — This sucks","body":"Don’t bother downloading this, completely useless and waste of time . Not only do u have to pay a weekly or year subscription fee. You also have to pay for coins to be able to do anything on the app. I am so tired of being double charged for products.","authorHash":"324fdf9587a20e2fb5acca9428d196b5","rating":1,"offTopic":false},{"id":"895f02ac-e9ac-4546-b855-f71c43f303a3","excerpt":"Chatbot AI Assistant - Genie — Terrible — I opted for a free trial but you have to select a payment plan first. I did this and it just charged me the full amount and I can’t get a refund! Also the AI is terrible and can’t even use correct spelling!","url":"https://apps.apple.com/gb/app/id1658377526?see-all=reviews","role":"pain","weight":0.69293207,"occurredAt":"2026-04-01T14:57:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/AI assistants","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.36279166,"matchedPatterns":["terrible","product:Chatbot AI Assistant"],"statement":"Also the AI is terrible and can’t even use correct spelling!","title":"Chatbot AI Assistant - Genie — Terrible","body":"I opted for a free trial but you have to select a payment plan first. I did this and it just charged me the full amount and I can’t get a refund! Also the AI is terrible and can’t even use correct spelling!","authorHash":"52abd06d4a09e3d2904cc0d78fcc504b","rating":1,"offTopic":false},{"id":"4ce8bc8f-29ed-4142-ba47-2cd40bade44a","excerpt":"Chatbot AI Assistant - Genie — Total ripe off — This app is a waste of time you can’t do anything without paying for extra credits. Don’t waste your money. You can’t even get a refund on the 50 bucks. I paid for it to begin with what a waste of time and money.","url":"https://apps.apple.com/ca/app/id1658377526?see-all=reviews","role":"pain","weight":0.6905896,"occurredAt":"2026-08-31T22:45:48.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/AI assistants","intent":"problem_report","painScore":0.85,"sentiment":-1,"confidence":0.37329167,"matchedPatterns":["waste_of_time","product:Chatbot AI Assistant"],"statement":"This app is a waste of time you can’t do anything without paying for extra credits.","title":"Chatbot AI Assistant - Genie — Total ripe off","body":"This app is a waste of time you can’t do anything without paying for extra credits. Don’t waste your money. You can’t even get a refund on the 50 bucks. I paid for it to begin with what a waste of time and money.","authorHash":"6b64c6577d953f89969afdefd6ab684a","rating":1,"offTopic":false},{"id":"10589ba5-ed90-4890-9391-794bb574a1f8","excerpt":"Chatbot AI Assistant - Genie — This isn’t gonna take over the world lol — Can’t complete simple assignments. Paid $40 for the year long membership and after 2 months it’s telling me I have to buy more credits. It has been highly frustrating the entire time. Would NOT recommend.","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.64247453,"occurredAt":"2026-08-20T03:41:13.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"problem_report","painScore":0.6514286,"sentiment":-0.42857143,"confidence":0.38904166,"matchedPatterns":["frustrating","solution:chatbot"],"statement":"It has been highly frustrating the entire time.","title":"Chatbot AI Assistant - Genie — This isn’t gonna take over the world lol","body":"Can’t complete simple assignments. Paid $40 for the year long membership and after 2 months it’s telling me I have to buy more credits. It has been highly frustrating the entire time. Would NOT recommend.","authorHash":"d17a3c85681e6253a0655219f0e50c96","rating":1,"offTopic":false},{"id":"c0fe983b-02c0-4d67-b98f-40201080d05d","excerpt":"Chatbot AI Assistant - Genie — Scam — Do not buy worst purchase ever \nOnce you pay you quickly find out that it is useless unless you buy the pro version which cost more money","url":"https://apps.apple.com/ca/app/id1658377526?see-all=reviews","role":"pain","weight":0.5692596,"occurredAt":"2026-02-03T20:22:17.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/AI assistants","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.29804167,"matchedPatterns":["terrible","product:Chatbot AI Assistant"],"statement":"Do not buy worst purchase ever Once you pay you quickly find out that it is useless unless you buy the pro version which cost more money","title":"Chatbot AI Assistant - Genie — Scam","body":"Do not buy worst purchase ever \nOnce you pay you quickly find out that it is useless unless you buy the pro version which cost more money","authorHash":"87978ca4a1e9859dfda219d81f803e26","rating":1,"offTopic":false},{"id":"341e2691-a760-48f9-b097-74e3ba52e4a1","excerpt":"Chatbot AI Assistant - Genie — App subscription — I was offered this app as free to download and later I found out that they signed up for 3 days free trial and I tried to cancel the subscription but there was no option, I sent request twice through support by opening tickets but no response yet and today they charged ","url":"https://apps.apple.com/ca/app/id1658377526?see-all=reviews","role":"pain","weight":0.53252304,"occurredAt":"2026-09-23T21:17:15.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3803736,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Never download this app, this is a scam company!!","title":"Chatbot AI Assistant - Genie — App subscription","body":"I was offered this app as free to download and later I found out that they signed up for 3 days free trial and I tried to cancel the subscription but there was no option, I sent request twice through support by opening tickets but no response yet and today they charged $12 plus. Never download this app, this is a scam company!!","authorHash":"26fb44fbba54d2b8a1ed84f41409452c","rating":1,"offTopic":false},{"id":"01f7cd5c-717a-455f-8eee-ed32c3e70c49","excerpt":"Chatbot AI Assistant - Genie — Fraud — This app is a fraud, they say free which is not true you get a free 3 day trial then you have to pay weekly for it and even for the trail they want your payment information before you can do anything. This is literally false advertisement saying it’s free then charging people for ","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-10-04T11:56:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Fraud.","title":"Chatbot AI Assistant - Genie — Fraud","body":"This app is a fraud, they say free which is not true you get a free 3 day trial then you have to pay weekly for it and even for the trail they want your payment information before you can do anything. This is literally false advertisement saying it’s free then charging people for it. This company will end up being taken to court as false advertising is illegal","authorHash":"f95cdb637dc0ebaf859fb640697a543e","rating":1,"offTopic":false},{"id":"ff8e8091-08ff-4694-9789-122756384092","excerpt":"Chatbot AI Assistant - Genie — Free trial SCAM — I wanted to do the free trial of the app, so I started the three day free trial and notice that they charged me immediately. I wrote them the next day canceling my trial. I have been going back-and-forth with AI trying to get my refund, but it’s asking me the same questi","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2025-05-01T17:06:47.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Free trial SCAM.","title":"Chatbot AI Assistant - Genie — Free trial SCAM","body":"I wanted to do the free trial of the app, so I started the three day free trial and notice that they charged me immediately. I wrote them the next day canceling my trial. I have been going back-and-forth with AI trying to get my refund, but it’s asking me the same question over and over again which I respond to and then I hear nothing. I have written no less than six communications. Don’t waste your time and don’t be fooled by the so-called free trial.","authorHash":"29d5f197b6db5ff7e10993668997e221","rating":1,"offTopic":false},{"id":"72792504-8b16-4934-bc90-ea8cdf61b410","excerpt":"Chatbot AI Assistant - Genie — This app is HORRENDOUS. — They took my money with an automatic payment to Apple — so I thought I’d keep it since my refund wasn’t going through, but this AI is mediocre at best. Horrible data retrieval and it legit argues, gaslights and misleads you. Then paraphrases what you say and repe","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.5298,"occurredAt":"2026-10-26T17:43:03.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.4415,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Horrible data retrieval and it legit argues, gaslights and misleads you.","title":"Chatbot AI Assistant - Genie — This app is HORRENDOUS.","body":"They took my money with an automatic payment to Apple — so I thought I’d keep it since my refund wasn’t going through, but this AI is mediocre at best. Horrible data retrieval and it legit argues, gaslights and misleads you. Then paraphrases what you say and repeat it back like some sort of sarcastic analysis. When I tell you don’t waste your money or time, PLEASE DONT BUY THIS APP!! Get Claude or the Real Chat GPT app, this one is a COMPLETE DUD. This thing is seriously combative and it can’t do a simple search for public information like the weather or anything, it isn’t accurate and it has false reasoning and apologies on an endless loop. I asked it about court cases and ask for a thorough search, it says it didn’t find anything until I feed it the info. It only has minimal logic in HINDSIGHT. THEN just recently it started giving a “this goes against content policy” prompt when there’s nothing vulgar being asked or said. This app is more expensive than its worth.","authorHash":"223814985e7401817dd033252f02808e","rating":1,"offTopic":false},{"id":"4a859cc1-6b0b-4b8d-9b7e-a4336abdd021","excerpt":"Chatbot AI Assistant - Genie — Scammers — Even tho ai can be helpful they make it difficult to cancel your subscription charging you weekly for something that could be free. I don’t even use the app but they are happy to charge me every week . Been trying to reach out to them but they don’t respond. I want a refund and","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.5285606,"occurredAt":"2025-06-02T18:17:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.2857143,"sentiment":-0.71428573,"confidence":0.41110268,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Scammers.","title":"Chatbot AI Assistant - Genie — Scammers","body":"Even tho ai can be helpful they make it difficult to cancel your subscription charging you weekly for something that could be free. I don’t even use the app but they are happy to charge me every week . Been trying to reach out to them but they don’t respond. I want a refund and I want them to make it easier to cancel the subscription . There is no need to jump through hoops and cross mountains to just cancel the subscription. HORRIBlLE .","authorHash":"da8394dce8f6c48dc418a601ba3b315c","rating":1,"offTopic":false},{"id":"4d9da0ca-ebe9-4ec9-8bbf-b4b78d905e37","excerpt":"Chatbot AI Assistant - Genie — It’s an scam! Be aware! — I can’t even use it for once! It’s a total waste of time and money! I will get my money back!","url":"https://apps.apple.com/ca/app/id1658377526?see-all=reviews","role":"pain","weight":0.5125271,"occurredAt":"2025-08-15T09:49:44.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/AI assistants","intent":"problem_report","painScore":0.85,"sentiment":-1,"confidence":0.27704167,"matchedPatterns":["waste_of_time","product:Chatbot AI Assistant"],"statement":"It’s a total waste of time and money!","title":"Chatbot AI Assistant - Genie — It’s an scam! Be aware!","body":"I can’t even use it for once! It’s a total waste of time and money! I will get my money back!","authorHash":"28d4bab09ea08448a3b8448b6ccae14a","rating":1,"offTopic":false},{"id":"a30686e5-bad0-4491-90e8-c5ccc29da9eb","excerpt":"Chatbot AI Assistant - Genie — Anyone really paying? — I’m not going to pay a penny for something that I can’t test first! And it’s completely overpriced","url":"https://apps.apple.com/gb/app/id1658377526?see-all=reviews","role":"pricing","weight":0.5071289,"occurredAt":"2026-07-31T11:37:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/AI assistants","intent":"pricing_complaint","painScore":0.81333333,"sentiment":-0.8333333,"confidence":0.27966666,"matchedPatterns":["too_expensive","product:Chatbot AI Assistant"],"statement":"And it’s completely overpriced","title":"Chatbot AI Assistant - Genie — Anyone really paying?","body":"I’m not going to pay a penny for something that I can’t test first! And it’s completely overpriced","authorHash":"9c8dd0ed6a8360a1b3d4d231ec849322","rating":1,"offTopic":false},{"id":"617989d1-82fa-4d33-94f7-9a43eeb7af41","excerpt":"Chatbot AI Assistant - Genie — RIP off — Where does it say that when you buy the pro version of this you only get enough credits to generate 10 images! I can do that on free versions of AI programs so why did I pay £40 for the pleasure? I’ve put a ticket in and had no response either! Rubbish!","url":"https://apps.apple.com/gb/app/id1658377526?see-all=reviews","role":"request","weight":0.49977165,"occurredAt":"2026-08-11T11:21:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/AI assistants","intent":"purchase_intent","painScore":0.24,"sentiment":0,"confidence":0.40304166,"matchedPatterns":["would_pay","product:Chatbot AI Assistant"],"statement":"I can do that on free versions of AI programs so why did I pay £40 for the pleasure?","title":"Chatbot AI Assistant - Genie — RIP off","body":"Where does it say that when you buy the pro version of this you only get enough credits to generate 10 images! I can do that on free versions of AI programs so why did I pay £40 for the pleasure? I’ve put a ticket in and had no response either! Rubbish!","authorHash":"36ed0a3bdee5243b300b872e42b46e92","rating":1,"offTopic":false},{"id":"750f5295-cd72-47e9-90e1-be8c51073e95","excerpt":"Chatbot AI Assistant - Genie — Not worth it. — I didn’t want to buy this.  Like other reviewers I feel I was tricked into purchasing this app.  The seller won’t refund me even though I asked to cancel the transaction within a couple of minutes of realizing I’d been tricked.  Apple’s App Store won’t help either.  Avoid ","url":"https://apps.apple.com/ca/app/id1658377526?see-all=reviews","role":"pain","weight":0.488,"occurredAt":"2025-04-15T01:49:12.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/AI assistants","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.366,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"The seller won’t refund me even though I asked to cancel the transaction within a couple of minutes of realizing I’d been tricked.","title":"Chatbot AI Assistant - Genie — Not worth it.","body":"I didn’t want to buy this.  Like other reviewers I feel I was tricked into purchasing this app.  The seller won’t refund me even though I asked to cancel the transaction within a couple of minutes of realizing I’d been tricked.  Apple’s App Store won’t help either.  Avoid this app.","authorHash":"508ae0c5b0586f8a8acf50482daaea10","rating":1,"offTopic":false},{"id":"77d28dad-73fb-4fda-a4ee-4212e241199d","excerpt":"Chatbot AI Assistant - Genie — Fraude !!!!!! — I  follow the instructions in app to cancel a free subscription trail without success out success, I am been charge to my debit card every week, one time I been charge twice $19,99 same week.  I send it emails several times requesting stop charging and explaining why my ca","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.47633335,"occurredAt":"2026-07-27T18:58:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.35725,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"I send it emails several times requesting stop charging and explaining why my card been charge with sucess resolved and stop the charges.","title":"Chatbot AI Assistant - Genie — Fraude !!!!!!","body":"I  follow the instructions in app to cancel a free subscription trail without success out success, I am been charge to my debit card every week, one time I been charge twice $19,99 same week.  I send it emails several times requesting stop charging and explaining why my card been charge with sucess resolved and stop the charges.","authorHash":"1443fa801401f01efb07f325586ad7d9","rating":1,"offTopic":false},{"id":"e4c8d669-773f-40eb-a48e-b9a6ce50b8e1","excerpt":"Chatbot AI Assistant - Genie — This app is terrible — Do not download. It’s awful and there is no way to cancel!","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.4656421,"occurredAt":"2026-08-09T03:28:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.24379167,"matchedPatterns":["terrible","solution:app"],"statement":"Chatbot AI Assistant - Genie — This app is terrible.","title":"Chatbot AI Assistant - Genie — This app is terrible","body":"Do not download. It’s awful and there is no way to cancel!","authorHash":"61c612b2a3f695ba4cdcf6e28f8b6a0c","rating":1,"offTopic":false},{"id":"b89a0a4d-05f7-4d27-a18a-83f996d66bc2","excerpt":"Chatbot AI Assistant - Genie — Scam — Forces you to sign up for a trial to use the app, but then you have to purchase credits to use the features in the app?\nAlso doesn’t let you cancel your subscription easily. You have to contact support and send them a ticket and hope they cancel it within the 3-day period. \nJoke of","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.4634,"occurredAt":"2026-08-23T12:15:05.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.331,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Scam.","title":"Chatbot AI Assistant - Genie — Scam","body":"Forces you to sign up for a trial to use the app, but then you have to purchase credits to use the features in the app?\nAlso doesn’t let you cancel your subscription easily. You have to contact support and send them a ticket and hope they cancel it within the 3-day period. \nJoke of a company and application","authorHash":"50f5f4e1bed24e10f967767fb1c5922a","rating":1,"offTopic":false},{"id":"283de426-838c-46d8-ab12-1c21231d8816","excerpt":"Chatbot AI Assistant - Genie — Don’t make the same mistake I did, don’t subscribe to this app. In my experience, not worth — The answers are confusing and not worth the subscription. Unfortunately, I couldn’t get a refund because they won’t refund your money if you simply decide you don’t want the service anymore. Don’","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.456,"occurredAt":"2026-06-21T09:12:14.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.38,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"The answers are confusing and not worth the subscription.","title":"Chatbot AI Assistant - Genie — Don’t make the same mistake I did, don’t subscribe to this app. In my experience, not worth","body":"The answers are confusing and not worth the subscription. Unfortunately, I couldn’t get a refund because they won’t refund your money if you simply decide you don’t want the service anymore. Don’t make the same mistake I did, don’t subscribe to this app. In my experience, the regular free version of ChatGPT performs much better than this one.","authorHash":"db5bab0b04a3acd6bd6418445fc23e5c","rating":1,"offTopic":false},{"id":"63d274ac-2402-46d4-afb6-79093fe50955","excerpt":"Chatbot AI Assistant - Genie — Broken AI don’t waste your money — Worst AI I have used, all my credits were used on trying to get this to rectify its own spelling and grammar mistakes. Any graphic content was poor and lacked creativity.. \npaid for a year subscription, deleted within hours.. don’t waste your money.. no ","url":"https://apps.apple.com/gb/app/id1658377526?see-all=reviews","role":"pain","weight":0.4536,"occurredAt":"2026-08-30T22:56:35.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.324,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Broken AI don’t waste your money.","title":"Chatbot AI Assistant - Genie — Broken AI don’t waste your money","body":"Worst AI I have used, all my credits were used on trying to get this to rectify its own spelling and grammar mistakes. Any graphic content was poor and lacked creativity.. \npaid for a year subscription, deleted within hours.. don’t waste your money.. no way to get refund.","authorHash":"bd3987db06e3fa607889f5e5e6f71719","rating":1,"offTopic":false},{"id":"12e960d0-fe9b-4c2a-b2c1-d3416c8d2eb9","excerpt":"Chatbot AI Assistant - Genie — What an absolute joke! — I specifically signed up for their free trial. As soon as I did, they charged me a full year even though the free trial was checked off and they won’t refund me. If you want your money stolen from you and then claim they can do nothing about it, then this is for y","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.452375,"occurredAt":"2025-05-11T10:36:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.323125,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"As soon as I did, they charged me a full year even though the free trial was checked off and they won’t refund me.","title":"Chatbot AI Assistant - Genie — What an absolute joke!","body":"I specifically signed up for their free trial. As soon as I did, they charged me a full year even though the free trial was checked off and they won’t refund me. If you want your money stolen from you and then claim they can do nothing about it, then this is for you. What a joke.","authorHash":"71e8cfbd70daf75fb2ba5338219fa41a","rating":1,"offTopic":false},{"id":"014b0d7e-99f2-486f-a33a-b38a11752332","excerpt":"Chatbot AI Assistant - Genie — This app sucks — Overpriced and they make it headache to cancel","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pricing","weight":0.42871833,"occurredAt":"2026-10-14T16:39:13.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"pricing_complaint","painScore":0.88,"sentiment":-1,"confidence":0.22804166,"matchedPatterns":["too_expensive","product:Chatbot AI Assistant"],"statement":"Overpriced and they make it headache to cancel","title":"Chatbot AI Assistant - Genie — This app sucks","body":"Overpriced and they make it headache to cancel","authorHash":"756320d92841ee77292d2706fb1ceb4c","rating":1,"offTopic":false},{"id":"8486a3fe-4b9c-43ae-adaf-9b3693dd7729","excerpt":"Chatbot AI Assistant - Genie — It’s a scam!! — Do not use this app at all. It’s better to use the actual ChatGPT. I tried the trial offer so I could decide if it’s a better application but it was not a trial, it straight away charged my credit card. The app is not good at all it’s just a whole load of nonsense!! Do not","url":"https://apps.apple.com/ca/app/id1658377526?see-all=reviews","role":"pain","weight":0.4148333,"occurredAt":"2025-05-29T17:16:13.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/AI assistants","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.3275,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — It’s a scam!!.","title":"Chatbot AI Assistant - Genie — It’s a scam!!","body":"Do not use this app at all. It’s better to use the actual ChatGPT. I tried the trial offer so I could decide if it’s a better application but it was not a trial, it straight away charged my credit card. The app is not good at all it’s just a whole load of nonsense!! Do not be scammed like me!!","authorHash":"9231fd657a6f4c8ca6f921baad3f188c","rating":1,"offTopic":false},{"id":"0205c7e0-6cc8-407f-9112-90d9e2a442ae","excerpt":"Chatbot AI Assistant - Genie — Terrible — Your app is a joke the fact that you make me pay for it then slipp in the credits you have to pay for to use any features what a joke I will be posting about this everywhere possible as much as possible what a scam greedy bunch of ….**","url":"https://apps.apple.com/ca/app/id1658377526?see-all=reviews","role":"pain","weight":0.40757304,"occurredAt":"2026-09-05T03:09:41.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2911236,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Terrible.","title":"Chatbot AI Assistant - Genie — Terrible","body":"Your app is a joke the fact that you make me pay for it then slipp in the credits you have to pay for to use any features what a joke I will be posting about this everywhere possible as much as possible what a scam greedy bunch of ….**","authorHash":"40d7af3df8d193166d32cf9a11219d35","rating":1,"offTopic":false},{"id":"1c1e4252-7d03-4dbb-804d-ce7fd17f2a8b","excerpt":"Chatbot AI Assistant - Genie — Money, hungry, developers — Don’t get this it’s a waste of your time. It just wants to grab your money. Can only do like eight messages and that’s about it. Don’t get this. It’s just a waste of your time. It just tries to grab your money.","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.39777303,"occurredAt":"2026-08-14T19:57:05.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2841236,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Don’t get this it’s a waste of your time.","title":"Chatbot AI Assistant - Genie — Money, hungry, developers","body":"Don’t get this it’s a waste of your time. It just wants to grab your money. Can only do like eight messages and that’s about it. Don’t get this. It’s just a waste of your time. It just tries to grab your money.","authorHash":"eec4ddcf70d3d56692d7ab2e28a5f191","rating":1,"offTopic":false},{"id":"1358130c-0fdf-4490-a2c6-4ebfe44c01d1","excerpt":"Chatbot AI Assistant - Genie — Wasted time and money — Appalling quality and lack of accuracy","url":"https://apps.apple.com/gb/app/id1658377526?see-all=reviews","role":"pain","weight":0.36952445,"occurredAt":"2023-07-15T08:01:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/AI assistants","intent":"feature_request","painScore":0.62666667,"sentiment":-0.6666667,"confidence":0.22716667,"matchedPatterns":["missing_feature","product:Chatbot AI Assistant"],"statement":"Appalling quality and lack of accuracy","title":"Chatbot AI Assistant - Genie — Wasted time and money","body":"Appalling quality and lack of accuracy","authorHash":"6dbb2fea0cd5d4a61306f0dce8079468","rating":1,"offTopic":false},{"id":"30ec770a-170a-49c6-b895-ea7d23d2950b","excerpt":"Chatbot AI Assistant - Genie — Rip off avoid — Overpriced rubbish","url":"https://apps.apple.com/gb/app/id1658377526?see-all=reviews","role":"pricing","weight":0.36750224,"occurredAt":"2026-06-12T07:57:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/AI assistants","intent":"pricing_complaint","painScore":0.81333333,"sentiment":-0.8333333,"confidence":0.20266667,"matchedPatterns":["too_expensive","product:Chatbot AI Assistant"],"statement":"Overpriced rubbish","title":"Chatbot AI Assistant - Genie — Rip off avoid","body":"Overpriced rubbish","authorHash":"02b813c5ac5f3a9a8a2de13b1d511a0f","rating":1,"offTopic":true},{"id":"a52c40dc-e5e3-4ad1-a0d7-4599daf34f24","excerpt":"Chatbot AI Assistant - Genie — Terrible app. Avoid! — Horrible app. I paid $10 trying to create a basic video from a photo. All it did was reproduce the uploaded photo. When you try to refine the content they just want you to pay again. Shameful.","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.342125,"occurredAt":"2026-08-11T01:56:12.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.244375,"matchedPatterns":["solution:app"],"statement":"Chatbot AI Assistant - Genie — Terrible app.","title":"Chatbot AI Assistant - Genie — Terrible app. Avoid!","body":"Horrible app. I paid $10 trying to create a basic video from a photo. All it did was reproduce the uploaded photo. When you try to refine the content they just want you to pay again. Shameful.","authorHash":"e747ff0cf905831a997182d847fdd876","rating":1,"offTopic":false},{"id":"0fff3017-8d36-43be-a11c-ce65d064e417","excerpt":"Chatbot AI Assistant - Genie — Awful — I just downloaded this to try it out. I got the trial. It was supposed to be free for three days. It just charged me $8.59! And then after trying it, wanted me to buy more credits. Scam do not download!","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.336,"occurredAt":"2026-09-16T16:47:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.24,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Awful.","title":"Chatbot AI Assistant - Genie — Awful","body":"I just downloaded this to try it out. I got the trial. It was supposed to be free for three days. It just charged me $8.59! And then after trying it, wanted me to buy more credits. Scam do not download!","authorHash":"d8972aef45400e279178cb6d4362eccb","rating":1,"offTopic":false},{"id":"445f45cf-73bb-41a3-801c-3249ed81a9df","excerpt":"Chatbot AI Assistant - Genie — DO NOT USE, Predatory and deceptive App — Just another shady company with deceptive charges that you never agreed to, app is designed to be difficult to navigate canceling, no customer service. \nDO NOT DOWNLOAD","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.334775,"occurredAt":"2026-10-07T23:16:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.239125,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — DO NOT USE, Predatory and deceptive App.","title":"Chatbot AI Assistant - Genie — DO NOT USE, Predatory and deceptive App","body":"Just another shady company with deceptive charges that you never agreed to, app is designed to be difficult to navigate canceling, no customer service. \nDO NOT DOWNLOAD","authorHash":"9b98991972c0aa1cc97ff5c61030c49d","rating":1,"offTopic":false},{"id":"e9baa089-d563-476f-8575-252d4779bc88","excerpt":"Chatbot AI Assistant - Genie — Scam — Why when you pay £40 for a year subscription do you only get 900 credits for images and videos and then have to pay more for more credits???What have I paid for exactly that isn’t available for free???","url":"https://apps.apple.com/gb/app/id1658377526?see-all=reviews","role":"pain","weight":0.33355,"occurredAt":"2026-09-07T09:27:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.23825,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Scam.","title":"Chatbot AI Assistant - Genie — Scam","body":"Why when you pay £40 for a year subscription do you only get 900 credits for images and videos and then have to pay more for more credits???What have I paid for exactly that isn’t available for free???","authorHash":"ed8208c90de2a3fd09d44ad5ba66ac64","rating":1,"offTopic":false},{"id":"88e3613f-8a3d-4ac8-a281-4bef435d7b97","excerpt":"Chatbot AI Assistant - Genie — Subscribed to free trial but still got charge — Don't bother. I subscribed to the 7 day free trial. After several days of not using the app I cancelled the renewal however I was still charged $40. Ridiculous.","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.33355,"occurredAt":"2025-03-29T11:45:54.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.23825,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"After several days of not using the app I cancelled the renewal however I was still charged $40.","title":"Chatbot AI Assistant - Genie — Subscribed to free trial but still got charge","body":"Don't bother. I subscribed to the 7 day free trial. After several days of not using the app I cancelled the renewal however I was still charged $40. Ridiculous.","authorHash":"636e4d2794e8d0b1c2d6e440b03e9346","rating":1,"offTopic":false},{"id":"c26e3846-5da9-4527-8fcc-c0ae55187ac7","excerpt":"Chatbot AI Assistant - Genie — Utterly useless — There’s no ability to truly assess the quality of this app before the unreasonable limited caps kick in. Seems to want a lot of money to use other people’s models. A parasitic product","url":"https://apps.apple.com/ca/app/id1658377526?see-all=reviews","role":"pain","weight":0.324975,"occurredAt":"2026-03-02T06:38:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.232125,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Utterly useless.","title":"Chatbot AI Assistant - Genie — Utterly useless","body":"There’s no ability to truly assess the quality of this app before the unreasonable limited caps kick in. Seems to want a lot of money to use other people’s models. A parasitic product","authorHash":"78110ee8df9ce003241813f22b5decdd","rating":1,"offTopic":false},{"id":"fc1e411a-38fc-4ad6-b91e-83814877bdd7","excerpt":"Chatbot AI Assistant - Genie — Useless — It doesn’t do what it says it will do.  You can’t generate videos.  Costs £39.99 a year and then to generate videos you have to purchase coins.  Complete waste of money.  Useless","url":"https://apps.apple.com/gb/app/id1658377526?see-all=reviews","role":"pain","weight":0.30415002,"occurredAt":"2026-08-10T17:36:35.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.21725,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Useless.","title":"Chatbot AI Assistant - Genie — Useless","body":"It doesn’t do what it says it will do.  You can’t generate videos.  Costs £39.99 a year and then to generate videos you have to purchase coins.  Complete waste of money.  Useless","authorHash":"ccdbf8dab4ac736b8a0b583902e8a37b","rating":1,"offTopic":false},{"id":"5dda6208-5a88-483c-bc48-895fa0b4b4fc","excerpt":"Chatbot AI Assistant - Genie — Useless complete waste of money — Spent money asked it for something simple, charged me and did nothing at all, paid another time and again changed nothing and yet still charged me complete waste of money complete scam….!!!","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.30165,"occurredAt":"2026-09-01T02:54:40.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.251375,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Useless complete waste of money.","title":"Chatbot AI Assistant - Genie — Useless complete waste of money","body":"Spent money asked it for something simple, charged me and did nothing at all, paid another time and again changed nothing and yet still charged me complete waste of money complete scam….!!!","authorHash":"4cb106823870353e6da3e547b329b85c","rating":1,"offTopic":false},{"id":"30f2619b-5292-492e-acbe-06b1ad4fe985","excerpt":"Chatbot AI Assistant - Genie — Scammed me — I only wanted to try it for a week and I ended up getting charged $90 for a year. Thinking I was picking a weekly subscription that I would cancel right off the bat.","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.2968,"occurredAt":"2026-10-14T09:02:03.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.212,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Scammed me.","title":"Chatbot AI Assistant - Genie — Scammed me","body":"I only wanted to try it for a week and I ended up getting charged $90 for a year. Thinking I was picking a weekly subscription that I would cancel right off the bat.","authorHash":"d1a9dfafa16d19abaa6b28afe49966b7","rating":1,"offTopic":false},{"id":"e0fa606c-f02e-44bf-8f28-f39954fb3232","excerpt":"Chatbot AI Assistant - Genie — Don’t download — Horrible when you want things changed it doesn’t change it nor does it do anything you ask for besides removing your credits without changing anything you need.","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.295575,"occurredAt":"2026-08-10T20:20:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.211125,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Horrible when you want things changed it doesn’t change it nor does it do anything you ask for besides removing your credits without changing anything you need.","title":"Chatbot AI Assistant - Genie — Don’t download","body":"Horrible when you want things changed it doesn’t change it nor does it do anything you ask for besides removing your credits without changing anything you need.","authorHash":"cd04ba49a5959b8fc2dc7f72e4f1334b","rating":1,"offTopic":false},{"id":"9b54c0c4-feb7-4348-8b4c-2684f1e16117","excerpt":"Chatbot AI Assistant - Genie — Horrible — Do not waste your money or time. For any prompt, project or question it brought me to an upgrade page for more purchase. Did not even provide the protect advertised.","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.29435,"occurredAt":"2026-08-13T21:57:23.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.21025,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Horrible.","title":"Chatbot AI Assistant - Genie — Horrible","body":"Do not waste your money or time. For any prompt, project or question it brought me to an upgrade page for more purchase. Did not even provide the protect advertised.","authorHash":"3d3eb9f5c531a5936810d3125ca2c5dd","rating":1,"offTopic":false},{"id":"e8168ac0-439c-47f2-9942-1b413fddab36","excerpt":"Chatbot AI Assistant - Genie — Fraudulent activities — They will not allow you to refund your subscription if you tried to do so they will meet you with email saying that you’re not able to get your money","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.290675,"occurredAt":"2026-08-13T08:46:27.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.207625,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Fraudulent activities.","title":"Chatbot AI Assistant - Genie — Fraudulent activities","body":"They will not allow you to refund your subscription if you tried to do so they will meet you with email saying that you’re not able to get your money","authorHash":"b3295c1c909d9601a3261f9329adfa56","rating":1,"offTopic":false},{"id":"9a173a46-0ba6-4b38-bdde-d9ff14d1f3f7","excerpt":"Chatbot AI Assistant - Genie — Awful — Doesn’t understand another language when you say it. Don’t lose you money and they don’t give it back even when you select free trial they charge you straight away!","url":"https://apps.apple.com/gb/app/id1658377526?see-all=reviews","role":"pain","weight":0.28945002,"occurredAt":"2026-04-28T15:51:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.20675,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Awful.","title":"Chatbot AI Assistant - Genie — Awful","body":"Doesn’t understand another language when you say it. Don’t lose you money and they don’t give it back even when you select free trial they charge you straight away!","authorHash":"10139cb34a2f51353564a7511cd11ea4","rating":1,"offTopic":false},{"id":"709c4b1a-18a8-4bcf-9cd1-263f14ef6961","excerpt":"Chatbot AI Assistant - Genie — Garbage — The will keep taking your money even when you cancel 7 days before renewal.  Do not get this app, it sucks and you can’t even get in touch with them.","url":"https://apps.apple.com/ca/app/id1658377526?see-all=reviews","role":"pain","weight":0.2723,"occurredAt":"2025-11-21T11:24:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1945,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Garbage.","title":"Chatbot AI Assistant - Genie — Garbage","body":"The will keep taking your money even when you cancel 7 days before renewal.  Do not get this app, it sucks and you can’t even get in touch with them.","authorHash":"f96b689afb589c8e3c570d8388596c0b","rating":1,"offTopic":false},{"id":"512651d4-0eec-4213-8ae0-ab0898dedd76","excerpt":"Chatbot AI Assistant - Genie — Charged me for a free trial!scam — Doesn’t even work well says it’s a free trial asks for cc and I canceled it the same day and it still charged me!","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.26005,"occurredAt":"2025-04-19T12:06:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.18575,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Charged me for a free trial!scam.","title":"Chatbot AI Assistant - Genie — Charged me for a free trial!scam","body":"Doesn’t even work well says it’s a free trial asks for cc and I canceled it the same day and it still charged me!","authorHash":"615ac201eabb2c67a0852da67f53f1d7","rating":1,"offTopic":false},{"id":"c386ffa3-271e-4c94-80d3-6a190f1b8d3c","excerpt":"Chatbot AI Assistant - Genie — Not worth the money ! — To use any of the extra items like the image the video you have to buy credit which is total garbage and a total rip off","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.25515,"occurredAt":"2026-10-14T15:23:06.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.18225,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"To use any of the extra items like the image the video you have to buy credit which is total garbage and a total rip off","title":"Chatbot AI Assistant - Genie — Not worth the money !","body":"To use any of the extra items like the image the video you have to buy credit which is total garbage and a total rip off","authorHash":"590751f0442ff2090379816a51e34352","rating":1,"offTopic":false},{"id":"d0d5a8c8-360b-4406-bab2-dc4cc8d09883","excerpt":"Chatbot AI Assistant - Genie — TRASH!! RIP-OFF — The app does nothing they say it does. You have to pay for all the features AFTER YOU PAY FOR THE APP!! SCAM!!! DONT DO IT!!!","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.253925,"occurredAt":"2026-06-01T02:46:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.181375,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — TRASH!!","title":"Chatbot AI Assistant - Genie — TRASH!! RIP-OFF","body":"The app does nothing they say it does. You have to pay for all the features AFTER YOU PAY FOR THE APP!! SCAM!!! DONT DO IT!!!","authorHash":"783c6fe55423f7e183ae72404a6fc4a4","rating":1,"offTopic":false},{"id":"ddc2b7a9-24e5-4184-b8c7-9ff5089c3a3e","excerpt":"Chatbot AI Assistant - Genie — RUBBISH — Totally rubbish, i paid £40 for subscription then they are asking more money to buy credits. I am even unable to make a single video without paying them. Never subscribe as they will also not refund.","url":"https://apps.apple.com/gb/app/id1658377526?see-all=reviews","role":"request","weight":0.25108126,"occurredAt":"2026-08-29T08:31:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/AI assistants","intent":"other","painScore":0.05,"sentiment":-0.125,"confidence":0.239125,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"I am even unable to make a single video without paying them.","title":"Chatbot AI Assistant - Genie — RUBBISH","body":"Totally rubbish, i paid £40 for subscription then they are asking more money to buy credits. I am even unable to make a single video without paying them. Never subscribe as they will also not refund.","authorHash":"52956c072385c9545e110704629086af","rating":1,"offTopic":false},{"id":"571a3345-52cb-4924-ab28-c7b464e73de3","excerpt":"Chatbot AI Assistant - Genie — Payment — I cancelled this subscription as soon as I realised the cost. I was still charged £7.99 per week. Avoid this scam at all costs","url":"https://apps.apple.com/gb/app/id1658377526?see-all=reviews","role":"pain","weight":0.24534999,"occurredAt":"2026-09-13T07:43:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.17525,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Avoid this scam at all costs","title":"Chatbot AI Assistant - Genie — Payment","body":"I cancelled this subscription as soon as I realised the cost. I was still charged £7.99 per week. Avoid this scam at all costs","authorHash":"1c071f30f6bb989bb1040fb0c39ae81a","rating":1,"offTopic":false},{"id":"af02adf2-9bdd-473c-b757-2ab05e006113","excerpt":"Chatbot AI Assistant - Genie — Don’t use scam — Terrible you pay and have to pay more a single generation really expensive not worth it at all should be shut down!","url":"https://apps.apple.com/gb/app/id1658377526?see-all=reviews","role":"pain","weight":0.24045,"occurredAt":"2026-08-12T13:47:19.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.17175,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Don’t use scam.","title":"Chatbot AI Assistant - Genie — Don’t use scam","body":"Terrible you pay and have to pay more a single generation really expensive not worth it at all should be shut down!","authorHash":"e79da0139a867a68d255ea6a4138ef87","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":74}],"total":74}}