Scan to PDF: Difficulties with Document Scanner Subscription
Users are frustrated with the Scan to PDF app due to its high subscription fees and difficulties in canceling their subscriptions. The app is perceived as user-unfriendly and fails to meet basic expectations for functionality.
29 different people have complained about this since 08 Oct 2022, most recently on 26 Jul 2026.
No new posts for 104 days. This may have been fixed, or people stopped writing about it — the evidence below is from before 26 Jul 2026.
- “I have never written a review before but this app was so awful here I am.”
- “Needed an urgent scan so chose the trial option.”
- “Scan to PDF－Document Scanner — Misleading.”
29 people in 29 posts across 1 source · 0 in the last 30 days, 0 in the 30 before
The pain
shares of 29 peopleWhat goes wrong, and for whom
- Who
- 29 people using Scan to PDF－Document Scanner
- What goes wrong
- Unexpected high weekly subscription charges16 people · 55%
- Continued charges after canceling subscription or deleting app14 people · 48%
- Unable to cancel subscription inside the app9 people · 31%
- Cannot export or save documents without paying4 people · 14%
- Since
- 08 Oct 2022 → 26 Jul 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Scan to PDF－Document Scanner
- Looking for something else
- 0% want an alternative · 7% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint2793%
- Request27%
Sources
29 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…… You can’t even download a scanned file in to your phone’s file app! I have never written a review before but this app was so awful here I am. Edit - without a doubt 99% of their reviews are fake
Strong complaintScan to PDF－Document Scanner — Disappointed Needed an urgent scan so chose the trial option. Attorney said scan looked like a photo and unacceptable. Silly me, didn’t read the fine print and I automatically got charged a further £9.99/week before I realised I needed to cancel. Buyers beware
UrgentScan to PDF－Document Scanner — Misleading Im writing my first review. This company is greedy and holds your documents hostage if you just want to pay for a one time usage. I used it to scan some important documents. Canceled subscription after im done. Nope, i have to pay 7.99 in order to just have access to to manage…
…to use the actual features of the app. I paid a one time fee of 0.49. However, about a week later I saw that the app charged me 9.99 I tried to cancel my subscription within the app but there is no way to do so, so I deleted the app but they STILL continued to charge me weekly. The only way to cancel is through your…
Scan to PDF－Document Scanner — WARNING: Overcharged me and would not cancel subscription I signed up to an initial £2.45 a week just to try out the app, then after 3 weeks found they were taking £9.99 a week! When I tried to cancel my subscription on the app, got a message saying they cannot do it and I need to…
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 27.0 → 27.1 · 25 Oct 2026, 15:00 → 16:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Difficulties with Document Scanner Subscription a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 29 different people described it independently, in 29 mentions, the earliest from 08 Oct 2022 and the most recent from 26 Jul 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: quiet — no new posts in the last 60 days. 0 people raised it in the last 30 days and 0 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Written up in
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Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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Scan to PDF－Document Scanner seems to be causing a lot of headaches with its subscription fees and tricky cancellation process. We've heard from 26 people who faced unexpected charges and struggled to cancel. How long did it take you to sort out the subscription issue, and what finally worked for you?