ADP Mobile Solutions: Soft Lock Issue on ADP Mobile Solutions
Users are experiencing a significant issue with the ADP Mobile Solutions app, as the interface design obstructs access to the "Enter" button, effectively soft-locking them on the verification screen. This problem prevents users from submitting necessary information, leading to frustration and inability to access essential features like paystubs.
12 different people have complained about this since 21 Sept 2026, most recently on 28 Sept 2026.
- “Asking to verify code does not work as the keyboard blocks the submit button.”
12 people in 12 posts across 1 source · 0 in the last 30 days, 12 in the 30 before
The pain
shares of 12 peopleWhat goes wrong, and for whom
- Who
- 12 people using ADP Mobile Solutions
- What goes wrong
- Keyboard blocks verification approve button12 people · 100%
- Since
- 21 Sept 2026 → 28 Sept 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- ADP Mobile Solutions
- Looking for something else
- 0% want an alternative · 0% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint12100%
Sources
12 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
ADP Mobile Solutions — Can’t Complete Login Approval The login approval process is broken. When I enter the code from my computer in the mobile app, the numeric keyboard appears and won’t go away. This blocks the Confirm button, and tapping elsewhere doesn’t dismiss the keyboard. I literally cannot complete the login…
Strong complaint…ou should atleast give me an option to minimize the keyboard overlay. I am stuck and I need my paystubs asap. One star because what kind of QA team approves this to prod without verifying?
Urgent…t button once I enter it because the screen is covered by the keypad. This is very frustrating.
FrustratedADP Mobile Solutions — Bug — When i try to authenticate from my phone to log in there’s a bug that won’t make the keyboard disappear so i can’t press login. Very annoying. Please fix that
FrustratedADP Mobile Solutions — Horrible Asking to verify code does not work as the keyboard blocks the submit button.
Doesn't work
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 23.3 · 13 Nov 2026, 03:00 → 04:15 UTC
How the score was measured39 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Soft Lock Issue on ADP Mobile Solutions a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 12 different people described it independently, in 12 mentions, the earliest from 21 Sept 2026 and the most recent from 28 Sept 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: easing — a clearly smaller share than a month before. 0 people raised it in the last 30 days and 12 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Written up in
Reports covering this opportunity
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Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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The ADP Mobile Solutions app seems to have a frustrating issue where the numeric keyboard won't disappear, blocking the 'Enter' button during the login process. This has been mentioned by 10 different people, making it impossible for them to complete the security check. How are you managing to access your paystubs or other features while dealing with this problem?