{"data":{"items":[{"id":"0c2fd2d3-ff82-4577-8a92-30233556dbeb","excerpt":"ADP Mobile Solutions — Can’t Complete Login Approval — The login approval process is broken. When I enter the code from my computer in the mobile app, the numeric keyboard appears and won’t go away. This blocks the Confirm button, and tapping elsewhere doesn’t dismiss the keyboard. I literally cannot complete the login","url":"https://apps.apple.com/us/app/id444553167?see-all=reviews","role":"pain","weight":1.0489084,"occurredAt":"2026-09-26T21:09:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.5491667,"matchedPatterns":["terrible","product:ADP Mobile Solutions"],"statement":"The login approval process is broken.","title":"ADP Mobile Solutions — Can’t Complete Login Approval","body":"The login approval process is broken. When I enter the code from my computer in the mobile app, the numeric keyboard appears and won’t go away. This blocks the Confirm button, and tapping elsewhere doesn’t dismiss the keyboard. I literally cannot complete the login approval process and I’m being forced to select that this wasn’t me from the start. This is a basic functionality issue that makes the app unusable when authentication is required.","authorHash":"5426db652e2e0d12c72b905c118a663b","rating":1,"offTopic":false},{"id":"c111dcbc-f65d-4b5d-9995-3409bf1355be","excerpt":"ADP Mobile Solutions — App Doesn’t allow to complete the security check — I got the modal Open the ADP mobile App to verify your identity box. When I open the mobile app and I enter the code, I am unable to minimize the keyboard overlay to click on approve button. When I enter the numbers either the app should autodete","url":"https://apps.apple.com/us/app/id444553167?see-all=reviews","role":"pain","weight":0.96653336,"occurredAt":"2026-09-22T18:38:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.76,"sentiment":-1,"confidence":0.5491667,"matchedPatterns":["urgent","product:ADP Mobile Solutions"],"statement":"I am stuck and I need my paystubs asap.","title":"ADP Mobile Solutions — App Doesn’t allow to complete the security check","body":"I got the modal Open the ADP mobile App to verify your identity box. When I open the mobile app and I enter the code, I am unable to minimize the keyboard overlay to click on approve button. When I enter the numbers either the app should autodetect the two digits and take it as send or you should atleast give me an option to minimize the keyboard overlay. I am stuck and I need my paystubs asap. One star because what kind of QA team approves this to prod without verifying?","authorHash":"b6d2b385f82fddf1d64b4a122154629e","rating":1,"offTopic":false},{"id":"667c859d-0682-4fb8-b2a0-cf91e52e4a50","excerpt":"ADP Mobile Solutions — I can’t get pass the security check point on my work phone — I’m stuck at the part where I am supposed to enter my security number, but I can’t press the next button once I enter it because the screen is covered by the keypad. This is very frustrating.","url":"https://apps.apple.com/us/app/id444553167?see-all=reviews","role":"pain","weight":0.7264633,"occurredAt":"2026-09-28T14:18:14.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.38641667,"matchedPatterns":["frustrating","product:ADP Mobile Solutions"],"statement":"This is very frustrating.","title":"ADP Mobile Solutions — I can’t get pass the security check point on my work phone","body":"I’m stuck at the part where I am supposed to enter my security number, but I can’t press the next button once I enter it because the screen is covered by the keypad. This is very frustrating.","authorHash":"158b4dcc6ef48fd84549df0284136140","rating":1,"offTopic":false},{"id":"37a7a4a1-1f65-4823-9d84-0035f082b203","excerpt":"ADP Mobile Solutions — Bug — When i try to authenticate from my phone to log in there’s a bug that won’t make the keyboard disappear so i can’t press login. Very annoying. Please fix that","url":"https://apps.apple.com/us/app/id444553167?see-all=reviews","role":"pain","weight":0.58170336,"occurredAt":"2026-09-23T23:18:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.30941668,"matchedPatterns":["frustrating","product:ADP Mobile Solutions"],"statement":"ADP Mobile Solutions — Bug.","title":"ADP Mobile Solutions — Bug","body":"When i try to authenticate from my phone to log in there’s a bug that won’t make the keyboard disappear so i can’t press login. Very annoying. Please fix that","authorHash":"727c66e2307fa3b352057b5f2fa73b9f","rating":1,"offTopic":false},{"id":"0244bed7-b44b-41cd-b80f-69ccefe7d2e9","excerpt":"ADP Mobile Solutions — Horrible — Asking to verify code does not work as the keyboard blocks the submit button.","url":"https://apps.apple.com/ca/app/id444553167?see-all=reviews","role":"pain","weight":0.44939587,"occurredAt":"2026-09-23T14:24:03.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Payroll & HR","intent":"problem_report","painScore":0.85,"sentiment":-1,"confidence":0.24291667,"matchedPatterns":["doesnt_work","product:ADP Mobile Solutions"],"statement":"Asking to verify code does not work as the keyboard blocks the submit button.","title":"ADP Mobile Solutions — Horrible","body":"Asking to verify code does not work as the keyboard blocks the submit button.","authorHash":"b7fe7492c9790bdd9c96339cf2088d71","rating":1,"offTopic":false},{"id":"7561878b-d0d6-4de0-8e1d-e608e7154eae","excerpt":"ADP Mobile Solutions — Major Bug — I cannot authenticate with the App as when attempting to enter the Code the number pad will not go away. This is problem because it covers the “Enter” button making it soft locked at that screen. It may be an issue with my phone but either way I will change my review to 5 stars once f","url":"https://apps.apple.com/us/app/id444553167?see-all=reviews","role":"pain","weight":0.437675,"occurredAt":"2026-09-22T05:41:28.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.312625,"matchedPatterns":["product:ADP Mobile Solutions"],"statement":"This is problem because it covers the “Enter” button making it soft locked at that screen.","title":"ADP Mobile Solutions — Major Bug","body":"I cannot authenticate with the App as when attempting to enter the Code the number pad will not go away. This is problem because it covers the “Enter” button making it soft locked at that screen. It may be an issue with my phone but either way I will change my review to 5 stars once fixed","authorHash":"b83d5eecba3bd789900eb2e2c99b6a1e","rating":1,"offTopic":false},{"id":"f783b5da-f245-4939-9f44-c57aa3f172a2","excerpt":"ADP Mobile Solutions — Bug — Your web browser asks me to enter a code on the app to dual authenticate. When you enter the number on the app on iphone there’s no way of getting rid of the keyboard so you are stuck and can’t click next. Also, why am I unable to approve vacation on the app anymore - I used to be able to…","url":"https://apps.apple.com/ca/app/id444553167?see-all=reviews","role":"pain","weight":0.43155003,"occurredAt":"2026-09-21T15:46:21.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.30825,"matchedPatterns":["product:ADP Mobile Solutions"],"statement":"When you enter the number on the app on iphone there’s no way of getting rid of the keyboard so you are stuck and can’t click next.","title":"ADP Mobile Solutions — Bug","body":"Your web browser asks me to enter a code on the app to dual authenticate. When you enter the number on the app on iphone there’s no way of getting rid of the keyboard so you are stuck and can’t click next. Also, why am I unable to approve vacation on the app anymore - I used to be able to…","authorHash":"6b438e65e1beb1fbc0367eec3b69e113","rating":1,"offTopic":false},{"id":"5aef3cda-254e-44ee-a621-a4097e788cc5","excerpt":"ADP Mobile Solutions — Non-functional — I’d write all about the functions of this app, except when prompted to type in the verification code for my account, I am unable to exit out of the number keypad to press “Allow”. I’ll rewrite my review if they fix this issue, and I can actually use it for its intended purpose.","url":"https://apps.apple.com/us/app/id444553167?see-all=reviews","role":"pain","weight":0.40983334,"occurredAt":"2026-09-22T17:48:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.307375,"matchedPatterns":["product:ADP Mobile Solutions"],"statement":"I’d write all about the functions of this app, except when prompted to type in the verification code for my account, I am unable to exit out of the number keypad to press “Allow”.","title":"ADP Mobile Solutions — Non-functional","body":"I’d write all about the functions of this app, except when prompted to type in the verification code for my account, I am unable to exit out of the number keypad to press “Allow”. I’ll rewrite my review if they fix this issue, and I can actually use it for its intended purpose.","authorHash":"419659eb3a8be57602f67894076aa024","rating":1,"offTopic":false},{"id":"2f67065b-7647-4607-93d6-53956b152019","excerpt":"ADP Mobile Solutions — Garbage UI — In order to login on my laptop, I typed in the two digits verification code in the app and I can’t toggle off the fking keyboard, therefore I can’t hit “approve button” which is hidden behind the keyboard.","url":"https://apps.apple.com/us/app/id444553167?see-all=reviews","role":"pain","weight":0.336,"occurredAt":"2026-09-24T05:43:39.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.24,"matchedPatterns":["product:ADP Mobile Solutions"],"statement":"ADP Mobile Solutions — Garbage UI.","title":"ADP Mobile Solutions — Garbage UI","body":"In order to login on my laptop, I typed in the two digits verification code in the app and I can’t toggle off the fking keyboard, therefore I can’t hit “approve button” which is hidden behind the keyboard.","authorHash":"753fdd9cb2ce90e107d679c87eeae1f5","rating":1,"offTopic":false},{"id":"066bf532-17d3-4b9a-a3bd-f6546f1772f9","excerpt":"ADP Mobile Solutions — Can’t Confirm Log In — When I’m trying to log in on a computer, it tells me to do a Security Check on my phone. I type in the number, but I’m unable to submit it. The keyboard blocks the submit button. This never used to happen it just started today.","url":"https://apps.apple.com/us/app/id444553167?see-all=reviews","role":"pain","weight":0.32160002,"occurredAt":"2026-09-23T17:16:42.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.268,"matchedPatterns":["product:ADP Mobile Solutions"],"statement":"I type in the number, but I’m unable to submit it.","title":"ADP Mobile Solutions — Can’t Confirm Log In","body":"When I’m trying to log in on a computer, it tells me to do a Security Check on my phone. I type in the number, but I’m unable to submit it. The keyboard blocks the submit button. This never used to happen it just started today.","authorHash":"23c4a643220a17f65c683d5e282fb11c","rating":3,"offTopic":false},{"id":"542a688c-7df0-4785-9735-f60384fb905b","excerpt":"ADP Mobile Solutions — Keyboard error prevents web authentication — No longer able to access ADP Web because you have to verify a two digit code and the keyboard for the entry doesn’t allow you to click “Accept.” Need to update the keyboard/pinpad.","url":"https://apps.apple.com/us/app/id444553167?see-all=reviews","role":"pain","weight":0.27894166,"occurredAt":"2026-09-28T21:15:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.246125,"matchedPatterns":["product:ADP Mobile Solutions"],"statement":"ADP Mobile Solutions — Keyboard error prevents web authentication.","title":"ADP Mobile Solutions — Keyboard error prevents web authentication","body":"No longer able to access ADP Web because you have to verify a two digit code and the keyboard for the entry doesn’t allow you to click “Accept.” Need to update the keyboard/pinpad.","authorHash":"3f973b7cef6d562d7bbf26ae06ad6c0a","rating":1,"offTopic":false},{"id":"cbcdcf8d-2512-4ddd-ada7-80059363d5c8","excerpt":"ADP Mobile Solutions — Unusable due to security checkpoint — You literally cant input the security code and access the app because the keyboard is in the way","url":"https://apps.apple.com/us/app/id444553167?see-all=reviews","role":"pain","weight":0.2331,"occurredAt":"2026-09-23T23:32:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1665,"matchedPatterns":["product:ADP Mobile Solutions"],"statement":"ADP Mobile Solutions — Unusable due to security checkpoint.","title":"ADP Mobile Solutions — Unusable due to security checkpoint","body":"You literally cant input the security code and access the app because the keyboard is in the way","authorHash":"7753199a482832f67ddaaf5139178903","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":12}],"total":12}}