ScanGuru: Unexpected subscription charges after free trial
Users of the ScanGuru PDF Scanner App feel scammed due to misleading advertising of a free trial that leads to high, undisclosed, and recurring subscription fees. Many customers report being charged immediately after signing up, even if they attempted to cancel within the trial period.
7 different people have complained about this since 29 Apr 2022, most recently on 21 Mar 2026.
No new posts for 232 days. This may have been fixed, or people stopped writing about it — the evidence below is from before 21 Mar 2026.
- “ScanGuru: PDF Scanner App — Should be called scam guru.”
- “Scan Guru advertised a free trial but then charged high, undisclosed, and recurring subscription fees.”
- “ScanGuru: PDF Scanner App — Felt scammed.”
7 people in 7 posts across 1 source · 0 in the last 30 days, 0 in the 30 before
The pain
shares of 7 peopleWhat goes wrong, and for whom
- Who
- 7 people using ScanGuru: PDF Scanner App
- What goes wrong
- Charged immediately or during free trial7 people · 100%
- Since
- 29 Apr 2022 → 21 Mar 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- ScanGuru: PDF Scanner App
- Looking for something else
- 0% want an alternative · 0% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint7100%
Sources
7 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
ScanGuru: PDF Scanner App — Should be called scam guru As soon as you download the app it pushes you to a subscribe page where it is very easy to unintentionally subscribe to the paid version of the app before you even have the opportunity to see if what the basic version does and see if it meets your needs. I had no…
ScanGuru: PDF Scanner App — Please read! Scan Guru advertised a free trial but then charged high, undisclosed, and recurring subscription fees. I canceled the application before the 7‑day trial ended—specifically on 03/02/2026—and I have a screenshot confirming the cancellation. Despite canceling on time, I was still…
ScanGuru: PDF Scanner App — Felt scammed I downloaded product 22 November not realizing I had started free trial and when I did go to use app they charged me on December with button set on free trial like I had never activated it so I used thinking I’d have week try out product and instead was charged. I can say it…
ScanGuru: PDF Scanner App — Unfair App!!!!! I was on the scan guru app yesterday the 31/01/2024, trying to scan a document for use & I got charged. The app says the free trial is for 7 days and yet £6.99 was charged to my bank account for nothing!!! Absolutely hilarious!! And I want my money charged back to my bank…
…ble Charged me 25 when it was supposed to be free trial for 7 days . They charged me the 25 the first 5 mins I canceled it the first day still got charged absolutely unacceptable. Negative stars from me!!!!!!
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 27.9 → 28.0 · 09 Oct 2026, 23:00 → 00:15 UTC
How the score was measured36 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Unexpected subscription charges after free trial a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 7 different people described it independently, in 7 mentions, the earliest from 29 Apr 2022 and the most recent from 21 Mar 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: quiet — no new posts in the last 60 days. 0 people raised it in the last 30 days and 0 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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