Scan to PDF: Overcharging for Document Scanner Subscription
Users are experiencing unauthorized charges and overbilling from the Scan to PDF Document Scanner app, leading to frustration and confusion. Many have reported difficulties in obtaining refunds and lack of customer support to resolve these issues.
7 different people have complained about this since 19 Dec 2022, most recently on 12 Sept 2025.
No new posts for 422 days. This may have been fixed, or people stopped writing about it — the evidence below is from before 12 Sept 2025.
- “Very unethical and frustrating because I can’t get in touch with anyone.”
- “When I renewed the app for one day it original said that I would be charged $6.99, well it charged me $16.99 and there is no where that I can write an email to demanding my money back!”
- “Scan to PDF－Document Scanner — APP CHARGED ME TWICE!.”
7 people in 7 posts across 1 source · 0 in the last 30 days, 0 in the 30 before
The pain
shares of 7 peopleWhat goes wrong, and for whom
- Who
- 7 people using Scan to PDF－Document Scanner
- What goes wrong
- Continued charges after canceling subscription or deleting app2 people · 29%
- Since
- 19 Dec 2022 → 12 Sept 2025
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Scan to PDF－Document Scanner
- Looking for something else
- 0% want an alternative · 14% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint686%
- Request114%
Sources
7 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…sed it once and cancelled my subscription but continue to be charged. Very unethical and frustrating because I can’t get in touch with anyone. STOP CHARGING ME!
FrustratedScan to PDF－Document Scanner — Untruthful When I renewed the app for one day it original said that I would be charged $6.99, well it charged me $16.99 and there is no where that I can write an email to demanding my money back!
Scan to PDF－Document Scanner — APP CHARGED ME TWICE! THIS APP USED TO BE GREAT. HONESTLY IT STILL IS. BUT IT DOUBLED IN PRICE AND I HAD NO IDEA. JUST SAW MY RECEIPTS AND IT CHARGED ME TWICE FOR THIS MONTH. MY BILL FOR THIS MONTH WAS $30 FOR THIS APP. BE CAREFUL
…scanned only 2 pages instead of 3, I needed to use it a second time. Charged the monthly fee BOTH TIMES 🤬
Scan to PDF－Document Scanner — Refund I was charged for a year subscription and I never authorized it and now I have attempted to get a refund and they will not respond back!!!🤬
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 25.6 → 25.8 · 24 Sept 2026, 17:00 → 18:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Overcharging for Document Scanner Subscription a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 7 different people described it independently, in 7 mentions, the earliest from 19 Dec 2022 and the most recent from 12 Sept 2025. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: quiet — no new posts in the last 60 days. 0 people raised it in the last 30 days and 0 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
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