{"data":{"items":[{"id":"a2cbb4aa-ac23-4eae-9e7a-317febbee948","excerpt":"Scan to PDF－Document Scanner — Terrible — I continue to be charged an ongoing weekly fee of $9.99 for 2 years now after several requests to cancel the service. I have deleted the ONE SINGLE document I scanned 2 years ago and no longer need. I deleted the app. I sent emails to request this cease with no reply. I assume ","url":"https://apps.apple.com/us/app/id1575194801?see-all=reviews","role":"request","weight":0.52646667,"occurredAt":"2025-07-21T12:40:28.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"recommendation_request","painScore":0.06,"sentiment":0.5,"confidence":0.49666667,"matchedPatterns":["recommend","solution:app"],"statement":"I would NOT recommend you use this app as they will hold you hostage at a higher rate and not cancel upon request.","title":"Scan to PDF－Document Scanner — Terrible","body":"I continue to be charged an ongoing weekly fee of $9.99 for 2 years now after several requests to cancel the service. I have deleted the ONE SINGLE document I scanned 2 years ago and no longer need. I deleted the app. I sent emails to request this cease with no reply. I assume there will be a lawsuit at some point for invalid charges.\n\nUpdate - the response was to cancel through Google Play which my subscription is not set up through. They continue to not allow the ability to cancel directly on the application. Only the option to update the subscription terms. Surely there is a class action for this deceptive practice. \n\nI would NOT recommend you use this app as they will hold you hostage at a higher rate and not cancel upon request.","offTopic":false},{"id":"d1599b56-4082-4991-9cc3-e2126ae1a262","excerpt":"Scan to PDF－Document Scanner — Scam — Their scanner sucks and they charge 10$ dollars weekly while making the unsubscribing process hard.\n \nLost over 30$ or so because I thought I had unsubscribed.","url":"https://apps.apple.com/us/app/id1575194801?see-all=reviews","role":"pain","weight":0.26633334,"occurredAt":"2026-02-17T11:32:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.19975,"matchedPatterns":["product:Scan to PDF"],"statement":"Their scanner sucks and they charge 10$ dollars weekly while making the unsubscribing process hard.","title":"Scan to PDF－Document Scanner — Scam","body":"Their scanner sucks and they charge 10$ dollars weekly while making the unsubscribing process hard.\n \nLost over 30$ or so because I thought I had unsubscribed.","offTopic":false},{"id":"0782224e-26e0-444b-9a2f-c170207e067d","excerpt":"Scan to PDF－Document Scanner — Issue with cancellation of subscription — Worst app \nMore expensive \nNot user friendly\nCannot cancel my subscription easily through app\nWorst experience","url":"https://apps.apple.com/us/app/id1575194801?see-all=reviews","role":"pain","weight":0.2625,"occurredAt":"2022-10-25T18:32:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1875,"matchedPatterns":["solution:app"],"statement":"Worst app More expensive Not user friendly Cannot cancel my subscription easily through app Worst experience","title":"Scan to PDF－Document Scanner — Issue with cancellation of subscription","body":"Worst app \nMore expensive \nNot user friendly\nCannot cancel my subscription easily through app\nWorst experience","offTopic":false},{"id":"a90d689f-1683-4eef-ad46-cd6fa9b8765e","excerpt":"Scan to PDF－Document Scanner — Worst app ever — I can’t find a way to cancel and they are charging me weekly!","url":"https://apps.apple.com/us/app/id1575194801?see-all=reviews","role":"pain","weight":0.1743,"occurredAt":"2023-01-11T01:51:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1245,"matchedPatterns":["product:Scan to PDF"],"statement":"Scan to PDF－Document Scanner — Worst app ever.","title":"Scan to PDF－Document Scanner — Worst app ever","body":"I can’t find a way to cancel and they are charging me weekly!","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":4}],"total":4}}