Người dùng than phiền gì về Xero Accounting for business

To be honest, for the price we pay for Xero subscription, this app is very poor and needs…

Lots of crashing, emails not sending, and I have to cancel search before I can click on t…

I got locked out when they started requiring authenticator apps to log in and my employer…

I go back in manually to reconcile new statements.

One of the main features of this service is automated bank feeds, but unfortunately their…

I’m looking for a way to do what I have to do quickly, no headaches, 0 stars

I mean the app crashes constantly, stripe partner is terrible for payments, nothing but h…

Xero Accounting for business — Fraud - xero has no customer support.

While the web platform is excellent, the app lacks essential functionality, making it fru…

But the actual app it self crashes way too much freezes up while in use.

Their customer service is nonexistent and horrible.

So, it's overpriced spreadsheet that has tricked a lot of people.

Xero Accounting for business

I hate the way that this company just increases their prices constantly.

Xero Accounting for business — App Doesnt Work and Still getting charged

I couldnt connect my bank account, and xero support was useless (just keep trying they said for weeks).

Xero Accounting for business — HORRIBLE CUSTOMER SERVICE

It’s infuriating.

Xero Accounting for business

Also, the 6 month free trial period I was given with my business credit card doesn't work and they've charged me (ironically, have to spend ages in the app figuring out how to reconcile these transactions given how difficult the app is to…

Xero Accounting for business

So, it's overpriced spreadsheet that has tricked a lot of people.

Xero Accounting for business — Worst software

I mean the app crashes constantly, stripe partner is terrible for payments, nothing but headaches since day 1.

Xero Accounting for business — No customer support

They are charging me monthly yet there's no way to login and the authenticator app doesn't work.

Xero Accounting for business — Lacks the most basic functionality

I don’t use the website and rules can’t even be manually set on the app to workaround this lack of basic learning abilities.

Xero Accounting for business — Terrible service.

They suggested I upload a CSV to manually input the transactions.

Xero Accounting for business — Hate this app

I cannot stress enough how annoying this app is.

Xero Accounting for business

To be honest, for the price we pay for Xero subscription, this app is very poor and needs some serious work to make it better.

Xero Accounting for business

this was a nightmare to just log into.

Xero Accounting for business — Used to love service, but customer support is waning

One of the main features of this service is automated bank feeds, but unfortunately their vendor Yodlee is terrible and does not follow up on issues.

Xero Accounting for business — Hasn’t changed in 7 years

This app is lacking in so many ways.

Xero Accounting for business

It is now so hard to use that the workaround is costing us $000's.

Xero Accounting for business — Great software. Below average app

Unless I'm missing something, the app lacks one of the most basic needs of a business owner--basic financial reports.

Xero Accounting for business — Needs significant improvement

While the web platform is excellent, the app lacks essential functionality, making it frustrating to use.

Xero Accounting for business — Charges after cancellation scam

Xero Accounting for business — Charges after cancellation scam.

Xero Accounting for business

Clunky, pedantic, picky and expensive.

Xero Accounting for business

the desktop version is nice and I do use that but the phone app is kind of worthless.

Xero Accounting for business

Their customer service is nonexistent and horrible.

Xero Accounting for business — Awful support / expensive

Xero Accounting for business — Awful support / expensive.

Xero Accounting for business — Awful

Xero Accounting for business — Awful.

Xero Accounting for business — Fraud - xero has no customer support

Xero Accounting for business — Fraud - xero has no customer support.

Xero Accounting for business — Data collection company

They collect your data, make it difficult or maybe impossible to close your account and delete your data.

Xero Accounting for business

Been with xero for at least 2 years and it's the same poor service all the time.

Xero Accounting for business — It does work but needs work

Lots of crashing, emails not sending, and I have to cancel search before I can click on the add payment button.

Xero Accounting for business — Worst customer service

Xero Accounting for business — Worst customer service.

Xero Accounting for business — Useless app with nothing in it

Xero Accounting for business — Useless app with nothing in it.

Xero Accounting for business — Notification don’t work

I go back in manually to reconcile new statements.

Xero Accounting for business — Authentication?

I’m looking for a way to do what I have to do quickly, no headaches, 0 stars

Xero Accounting for business

STILL not added - why can't the app show this?!

Xero Accounting for business

app is very feature poor.

Xero Accounting for business

Strongly suggest against using Xero if you are not savvy in tech and this software as you will end up paying thousands of pounds to an accountant to fix issues for you.

Xero Accounting for business — Inconsiderate of customers

Failure to consider your audience.

Xero Accounting for business

Utterly ridiculous.

Xero Accounting for business — Customer support

worst experience I have had with any higher level company or software.

Xero Accounting for business — MFA Setup Needs Work

I have enough on my plate already and this is way more complicated than it needs to be- and I’m not even in the *** - forget it when I finally do get in I am canceling the whole thing.

Xero Accounting for business — Cannot read/edit Invoices

Xero Accounting for business — Cannot read/edit Invoices.

Xero Accounting for business — Cancelation Fee

So if you plan to close your account, you will need to know 2 months in advance because they charge for the following month AFTER your cancel date.