{"data":{"items":[{"id":"b4e309ed-ecec-4132-b9f6-afa4bea52bef","excerpt":"Scan to PDF－Document Scanner — STOP CHARGING ME!!!!! — I purchased this app, used it once and cancelled my subscription but continue to be charged. Very unethical and frustrating because I can’t get in touch with anyone. STOP CHARGING ME!","url":"https://apps.apple.com/us/app/id1575194801?see-all=reviews","role":"pain","weight":0.66559833,"occurredAt":"2023-07-11T16:29:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.35404167,"matchedPatterns":["frustrating","product:Scan to PDF"],"statement":"Very unethical and frustrating because I can’t get in touch with anyone.","title":"Scan to PDF－Document Scanner — STOP CHARGING ME!!!!!","body":"I purchased this app, used it once and cancelled my subscription but continue to be charged. Very unethical and frustrating because I can’t get in touch with anyone. STOP CHARGING ME!","authorHash":"11fa62d3cc4c2d2d34132122901353c9","rating":1,"offTopic":false},{"id":"dbaf8251-a1c9-4187-9888-16565fc6879c","excerpt":"Scan to PDF－Document Scanner — Untruthful — When I renewed the app for one day it original said that I would be charged $6.99, well it charged me $16.99 and there is no where that I can write an email to demanding my money back!","url":"https://apps.apple.com/us/app/id1575194801?see-all=reviews","role":"pain","weight":0.320075,"occurredAt":"2024-12-26T10:09:27.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.228625,"matchedPatterns":["product:Scan to PDF"],"statement":"When I renewed the app for one day it original said that I would be charged $6.99, well it charged me $16.99 and there is no where that I can write an email to demanding my money back!","title":"Scan to PDF－Document Scanner — Untruthful","body":"When I renewed the app for one day it original said that I would be charged $6.99, well it charged me $16.99 and there is no where that I can write an email to demanding my money back!","authorHash":"ac3a77bca480361c309f07bc61d273ba","rating":1,"offTopic":false},{"id":"585f3bb4-8a5e-4548-a016-f720f2f07bbf","excerpt":"Scan to PDF－Document Scanner — APP CHARGED ME TWICE! — THIS APP USED TO BE GREAT. HONESTLY IT STILL IS. BUT IT DOUBLED IN PRICE AND I HAD NO IDEA. JUST SAW MY RECEIPTS AND IT CHARGED ME TWICE FOR THIS MONTH. MY BILL FOR THIS MONTH WAS $30 FOR THIS APP. BE CAREFUL","url":"https://apps.apple.com/us/app/id1575194801?see-all=reviews","role":"request","weight":0.27999,"occurredAt":"2025-09-12T19:43:17.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.08,"sentiment":-0.2,"confidence":0.25925,"matchedPatterns":["product:Scan to PDF"],"statement":"Scan to PDF－Document Scanner — APP CHARGED ME TWICE!.","title":"Scan to PDF－Document Scanner — APP CHARGED ME TWICE!","body":"THIS APP USED TO BE GREAT. HONESTLY IT STILL IS. BUT IT DOUBLED IN PRICE AND I HAD NO IDEA. JUST SAW MY RECEIPTS AND IT CHARGED ME TWICE FOR THIS MONTH. MY BILL FOR THIS MONTH WAS $30 FOR THIS APP. BE CAREFUL","authorHash":"243cb3a677ca6b7359b62d95677b149d","rating":1,"offTopic":false},{"id":"712fb06e-a7fe-4c25-87d4-ee397b3e2d61","excerpt":"Scan to PDF－Document Scanner — Charges the monthly fee for each use — It does do the job as described but since I carelessly scanned only 2 pages instead of 3, I needed to use it a second time. Charged the monthly fee BOTH TIMES 🤬","url":"https://apps.apple.com/us/app/id1575194801?see-all=reviews","role":"pain","weight":0.2775,"occurredAt":"2025-07-05T16:27:21.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.23125,"matchedPatterns":["product:Scan to PDF"],"statement":"Charged the monthly fee BOTH TIMES 🤬","title":"Scan to PDF－Document Scanner — Charges the monthly fee for each use","body":"It does do the job as described but since I carelessly scanned only 2 pages instead of 3, I needed to use it a second time. Charged the monthly fee BOTH TIMES 🤬","authorHash":"09298030ce64fe276ee585ff8eb6c258","rating":1,"offTopic":false},{"id":"72da6634-f682-4d34-87b3-77c5812828b2","excerpt":"Scan to PDF－Document Scanner — Refund — I was charged for a year subscription and I never authorized it  and now I have attempted to get a refund and they will not respond back!!!🤬","url":"https://apps.apple.com/us/app/id1575194801?see-all=reviews","role":"pain","weight":0.261275,"occurredAt":"2022-12-19T20:55:14.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.186625,"matchedPatterns":["product:Scan to PDF"],"statement":"I was charged for a year subscription and I never authorized it and now I have attempted to get a refund and they will not respond back!!!🤬","title":"Scan to PDF－Document Scanner — Refund","body":"I was charged for a year subscription and I never authorized it  and now I have attempted to get a refund and they will not respond back!!!🤬","authorHash":"bc30ea41a547c6db1f6cc8f30c3233a8","rating":1,"offTopic":false},{"id":"8570bd42-2ede-407a-bf9d-3d83f69a43ed","excerpt":"Scan to PDF－Document Scanner — Over charge — They are charging my account EVERY week, and I’ve cancelled the subscription, now there is no phone number to contact anyone😡","url":"https://apps.apple.com/us/app/id1575194801?see-all=reviews","role":"pain","weight":0.25024998,"occurredAt":"2023-01-05T14:26:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.17875,"matchedPatterns":["product:Scan to PDF"],"statement":"They are charging my account EVERY week, and I’ve cancelled the subscription, now there is no phone number to contact anyone😡","title":"Scan to PDF－Document Scanner — Over charge","body":"They are charging my account EVERY week, and I’ve cancelled the subscription, now there is no phone number to contact anyone😡","authorHash":"0471644ae2872dd11764b3b6ddd5d216","rating":1,"offTopic":false},{"id":"23a0f17c-5fdb-471c-89a0-c18fdbd92baa","excerpt":"Scan to PDF－Document Scanner — I was overcharged — I tapped $.49 and was charged $10.57","url":"https://apps.apple.com/us/app/id1575194801?see-all=reviews","role":"pain","weight":0.14735,"occurredAt":"2024-12-13T01:51:05.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.10525,"matchedPatterns":["product:Scan to PDF"],"statement":"Scan to PDF－Document Scanner — I was overcharged.","title":"Scan to PDF－Document Scanner — I was overcharged","body":"I tapped $.49 and was charged $10.57","authorHash":"bac1032aaf086763e5d57ceb8622a7eb","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":7}],"total":7}}