Wix: Frustration with Ineffective Analytics Navigation
The analytics are ineffective, making it difficult for users to track payments and purchases efficiently. Additionally, recent updates have led to frustration and dissatisfaction with the overall usability of the platform.
69 different people have complained about this since 11 Oct 2023, most recently on 20 Oct 2026. 2 of them in the last 30 days.
- “Wix - Website Builder — New update is AWFUL.”
- “The analytics barely work and I hate how I have to navigate all over the place to see what payments were made today and what was bought.”
- “All the new features are useless all it does is sign up with third party apps.”
69 people in 69 posts across 1 source · 2 in the last 30 days, 4 in the 30 before
The pain
shares of 69 peopleWhat goes wrong, and for whom
- Who
- 69 people using Wix - Website Builder
- What goes wrong
- Mobile app does not allow website editing26 people · 38%
- App freezes and fails to load12 people · 17%
- Customer support unavailable or AI only5 people · 7%
- Changes fail to save5 people · 7%
- Since
- 11 Oct 2023 → 20 Oct 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Wix - Website Builder
- Looking for something else
- 0% want an alternative · 6% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint6594%
- Request46%
Sources
69 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
Wix - Website Builder — New update is AWFUL I’ve used Wix for a few years and it was very easy and user friendly. They’ve updated it and it is now over-complicated and many tasks like reducing the price of an item needs to be done from desktop which I don’t have. It is no longer a user friendly mobile app I’m afraid.…
Strong complaint…site Builder — I don’t like this recent update This update is awful. The analytics barely work and I hate how I have to navigate all over the place to see what payments were made today and what was bought. Everything was great before, now the home screen is worthless to me. I can’t even edit the home screen of the app…
Strong complaint…oesn’t work on website editor to edit website. Wix is becoming worst. All the new features are useless all it does is sign up with third party apps.
Strong complaintWix - Website Builder — Frustrating — App chooses when it wants to work, which is barely ever. I try to restart it and it never loads any pages, stays on opening page for hours……Update months later….. I never leave review but I literally had to come back and make sure I left a review because this app is so…
FrustratedWix - Website Builder — So frustrated with Wix Honestly. How many people in the world have devices? Ipad? We STILL can’t decently edit a website on an ipad. And this useless app where, for some of our purposes, all we can do is look but not actually do anything. No editing site? I’m on an ipad pro with a keyboard and…
Frustrated
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 39.0 · 09 Nov 2026, 09:00 → 10:15 UTC
How the score was measured39 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Frustration with Ineffective Analytics Navigation a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 69 different people described it independently, in 69 mentions, the earliest from 11 Oct 2023 and the most recent from 20 Oct 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: steady — no change the counts can show. 2 people raised it in the last 30 days and 4 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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The recent update on Wix has made it tough for people to track payments and purchases, with 30 people mentioning how the navigation is all over the place. It's frustrating when the home screen becomes useless for managing daily transactions. How long did it take you to find a workaround, and what finally helped you get the analytics to function properly?