{"data":{"items":[{"id":"04491a1e-c4ee-4199-9eff-713c7340fd90","excerpt":"Chatbot AI Assistant - Genie — BEWARE!! Does not keep promise of refund — I used the app for two of the three days trial and then cancelled the service and requested a refund.  I got an email asking why to which I responded with my observations and a respectful request for a refund.  That was a month ago and I have bee","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2025-04-19T13:23:07.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"I used the app for two of the three days trial and then cancelled the service and requested a refund.","title":"Chatbot AI Assistant - Genie — BEWARE!! Does not keep promise of refund","body":"I used the app for two of the three days trial and then cancelled the service and requested a refund.  I got an email asking why to which I responded with my observations and a respectful request for a refund.  That was a month ago and I have been ghosted by appnation ever since.  It’s disappointing to see that behavior like this.","authorHash":"0097d0f132439053ec86392b43be36b5","rating":1,"offTopic":false},{"id":"4b3fc148-9f09-4c07-a320-f81bd123755d","excerpt":"Chatbot AI Assistant - Genie — Why not a refund? — I wanted to create a video but I couldn’t. I requested refund to Apple but said the purchase was not elegible. I accepted that I accepted the free trial but I was not interested in renew or pay something because I used this app one time only. $7.99 gifted to Genie for ","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.48790002,"occurredAt":"2026-09-03T20:23:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3485,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Why not a refund?.","title":"Chatbot AI Assistant - Genie — Why not a refund?","body":"I wanted to create a video but I couldn’t. I requested refund to Apple but said the purchase was not elegible. I accepted that I accepted the free trial but I was not interested in renew or pay something because I used this app one time only. $7.99 gifted to Genie for a product I’m not using anymore and will not.","authorHash":"1a1a2845f9e22b4d7499981563373ed1","rating":1,"offTopic":false},{"id":"eff0c08e-1ca8-4e1f-859b-c66d34d48057","excerpt":"Chatbot AI Assistant - Genie — Want Refund — I spent $40 so I could upload a picture for this app to remodel a room. All it did was show me some remodeling ideas that I could easily find searching on Google. It did not show me my room that I remodeled, and it charged me 100 coins.  And then what I told her it wasn’t wh","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"request","weight":0.39381817,"occurredAt":"2026-07-15T12:47:39.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.036363635,"sentiment":-0.09090909,"confidence":0.38,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"Chatbot AI Assistant - Genie — Want Refund.","title":"Chatbot AI Assistant - Genie — Want Refund","body":"I spent $40 so I could upload a picture for this app to remodel a room. All it did was show me some remodeling ideas that I could easily find searching on Google. It did not show me my room that I remodeled, and it charged me 100 coins.  And then what I told her it wasn’t what I needed that I needed to show my room. It showed me the same picture again and charge me another hundred coins. I’m sure this is a good app for some people, but it’s not what I need and I really want my money back so I can put it into another AI software that works for me. Apple says it’s non-refundable, but I don’t understand why that’s refundable. It’s not right.","authorHash":"f983b9760ce98ff0ac6d23944ded638d","rating":1,"offTopic":false},{"id":"c26c4e72-c7f6-47d9-a155-fb682bdaa88e","excerpt":"Voice Translator: AI Translate — No Arabic for keyboard — I thought this app would be great to speak to my Arabic family but Arabic isnt even an option on the keyboard, also I wasnt given a 7 day trial and was automatically charged $21.95 Australian without warning, very upset and I want a refund","url":"https://apps.apple.com/au/app/id1036725690?see-all=reviews","role":"pain","weight":0.33854288,"occurredAt":"2025-01-13T15:08:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/AI assistants","intent":"other","painScore":0.17142858,"sentiment":-0.42857143,"confidence":0.289,"matchedPatterns":["product:Voice Translator"],"statement":"I thought this app would be great to speak to my Arabic family but Arabic isnt even an option on the keyboard, also I wasnt given a 7 day trial and was automatically charged $21.95 Australian without warning, very upset and I want a refund","title":"Voice Translator: AI Translate — No Arabic for keyboard","body":"I thought this app would be great to speak to my Arabic family but Arabic isnt even an option on the keyboard, also I wasnt given a 7 day trial and was automatically charged $21.95 Australian without warning, very upset and I want a refund","authorHash":"31ef0dbe9f32e0805cbfb83906f46242","rating":1,"offTopic":false},{"id":"67fa64ab-2877-4530-be8d-39be167be800","excerpt":"Chatbot AI Assistant - Genie — Barely started — I have barely started using it and it’s worth a run out of credits.  It doesn’t follow the instructions when I give them to it.   I sent a request requesting a refund and I get an automated email.  Not worth it.","url":"https://apps.apple.com/us/app/id1658377526?see-all=reviews","role":"pain","weight":0.30269998,"occurredAt":"2026-09-23T22:53:43.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.25225,"matchedPatterns":["product:Chatbot AI Assistant"],"statement":"I sent a request requesting a refund and I get an automated email.","title":"Chatbot AI Assistant - Genie — Barely started","body":"I have barely started using it and it’s worth a run out of credits.  It doesn’t follow the instructions when I give them to it.   I sent a request requesting a refund and I get an automated email.  Not worth it.","authorHash":"49d8a8c0d34074c3f9ac6e250b77aa14","rating":1,"offTopic":false},{"id":"cd6f6120-385d-4a37-b17d-a19323be07e7","excerpt":"Voice Translator: AI Translate — Try before you buy, guarantee you won’t — This app I bought to translate quickly with my rneighnor and it didn’t work right off the bat and then I asked for a refund and they refused!! Save your money and don’t buy..","url":"https://apps.apple.com/us/app/id1036725690?see-all=reviews","role":"pain","weight":0.29639998,"occurredAt":"2024-03-08T05:10:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.247,"matchedPatterns":["product:Voice Translator"],"statement":"This app I bought to translate quickly with my rneighnor and it didn’t work right off the bat and then I asked for a refund and they refused!!","title":"Voice Translator: AI Translate — Try before you buy, guarantee you won’t","body":"This app I bought to translate quickly with my rneighnor and it didn’t work right off the bat and then I asked for a refund and they refused!! Save your money and don’t buy..","authorHash":"67806f8480737caf70da60ab7b2a9d19","rating":1,"offTopic":false},{"id":"7e8c95ea-96fb-4815-a299-95374f6fd0b9","excerpt":"Voice Translator: AI Translate — Bait & Switch — Don’t order here they are not honest about orders and refund during 3 day trial","url":"https://apps.apple.com/us/app/id1036725690?see-all=reviews","role":"pain","weight":0.16935,"occurredAt":"2026-09-24T16:44:21.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/AI assistants","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.141125,"matchedPatterns":["product:Voice Translator"],"statement":"Don’t order here they are not honest about orders and refund during 3 day trial","title":"Voice Translator: AI Translate — Bait & Switch","body":"Don’t order here they are not honest about orders and refund during 3 day trial","authorHash":"3ff201693640d31cad2e662840e1dcc8","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":7}],"total":7}}