Opportunity screener
Filter the tracked market by measured demand, competition, momentum and monetization potential.
Filters
All thresholds are 0-100 normalised scores
Sales channels: Lack of customer support and service availability
There is a significant issue with poor customer service and support across the platform, leading to frustration among users. Many customers struggle to find contact information for assistance, exacerbating their negative experiences.
Orders and shipping: Customer support is terrible and unhelpful
Customers are experiencing significant frustration with poor customer service and support in the ecommerce sector. Issues include slow response times, unhelpful interactions, and a lack of effective communication, leading to a negative overall experience.
Orders and shipping: Delivery and shipping failures across multiple services
There are significant frustrations with the returns and shipping processes, including persistent errors in setup, limitations on basic features without additional costs, and inadequate customer support when issues arise. Additionally, there are concerns about the reliability of order fulfillment, with instances of orders being returned without customer action, leading to inefficiencies and dissatisfaction.
App crashes during shopping experience
The app is experiencing significant functionality issues, as it crashes when users attempt to access their cart. This has led to frustration among users who are unable to complete their purchases.
Selling products: Horrible customer service and unhelpful support experience
Customer support is consistently described as unhelpful, rude, and ineffective, often relying on inadequate AI chatbots that fail to resolve specific user issues. This poor service experience is compounded by language barriers, time zone conflicts, and difficulty in managing account cancellations or technical troubleshooting.
Amazon Seller App Needs Improvement
The Amazon Seller app is perceived as inadequate and frustrating due to its lack of essential features and poor usability. Users consistently describe their experience with the app as terrible and unhelpful.
Marketing and conversion: Terrible customer service and zero customer support
Users consistently report that the platform provides inadequate or non-existent customer support, leaving them unable to resolve urgent issues or navigate account suspensions. This lack of assistance is compounded by a difficult setup process and a confusing interface, which many users find frustrating and ineffective.
Improved features for creators and sellers
Creators and sellers on Redbubble face significant limitations due to missing website features and inadequate app functionality. This results in frustration, as they are unable to easily access their sales history or upload artwork directly from the app, forcing them to rely on a problematic browser experience.
Poor customer service and order delays
Customers are experiencing significant dissatisfaction due to poor organization and communication from Redbubble, leading to delayed orders and inadequate customer service. This has resulted in a negative perception of the brand and frustration among users.
Poorly Designed Redbubble App Experience
The app and website for Redbubble provide a poor user experience, making it difficult for users to search for artists or view their collections. Despite having beautiful products, the app's performance issues render it largely ineffective and frustrating for customers.
Displaying Products on Facebook
The shared underlying problem is that users are experiencing difficulties in displaying their products correctly on Facebook, as they are only seeing links or missing images instead of the intended product visuals. Additionally, there is confusion regarding how to track purchases made through these links.
Frustrating customer experience with ecommerce platform
Customers are frustrated with the ecommerce platform due to its high cost and limited functionality, leading to a negative perception of the company. This dissatisfaction is compounded by complaints about the overall user experience and a decline in sales performance.
Orders and shipping: Inventory showing wrong numbers and out of stock
Inventory management is plagued by inaccuracies, with systems displaying incorrect stock levels and failing to reflect actual availability. This leads to significant frustration and inefficiency, as users face complications in tracking inventory and experience disruptions when attempting to manage or uninstall inventory-related functions.
Redbubble account creation issues
Users are experiencing significant frustration with Redbubble due to issues such as account creation failures and perceived scams related to the app. Additionally, there are complaints about misleading practices and unfulfilled promises regarding discounts and services.