Evernote: Unreliable and Overpriced Software Solutions
Users are experiencing significant dissatisfaction due to the platform's clunky performance, slow speed, and high costs. The introduction of intrusive marketing ads has rendered the free version nearly unusable, leading to a decline in perceived value and prompting users to abandon the service.
12 different people have complained about this since 20 Mar 2024, most recently on 02 Nov 2026. 1 of them in the last 30 days.
- “With a new team, it looks like it's getting worse and the final nail in the coffin for me is limiting the free tier to 50 messages otherwise having to pay £80 a year (for a notes app!).”
- “I had to burn HOURS manually porting my important notes to Joplin.”
- “Poor search capability, problems importing, lack of decent export capability and now an 82% price increase have jolted me into reality.”
12 people in 12 posts across 1 source · 1 in the last 30 days, 4 in the 30 before
The pain
shares of 12 peopleWhat goes wrong, and for whom
- Who
- 12 people using Evernote: AI Notes & Notebook
- What goes wrong
- Subscription price increased to extreme levels6 people · 50%
- App freezes and crashes frequently4 people · 33%
- Video ad plays on every app launch3 people · 25%
- Pervasive pop-ups asking to upgrade2 people · 17%
- Since
- 20 Mar 2024 → 02 Nov 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Evernote: AI Notes & Notebook
- Looking for something else
- 0% want an alternative · 33% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“Clunky, slow, overpriced.”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint650%
- Request433%
- About price217%
Sources
12 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 1 post was held back as off-topic; all 12 still count toward the score.
…en overtaken by other companies and was sold to Bendy Spoons in 2023. With a new team, it looks like it's getting worse and the final nail in the coffin for me is limiting the free tier to 50 messages otherwise having to pay £80 a year (for a notes app!). I will be copying out my notes, deleting my account and the…
Wants a free option…, the price increase has been totally unjustified. It’s the same app. Clunky, slow, overpriced. And the price keeps on increasing. It’s embarrassing. I’ve moved on to Craft and I suggest that everyone do the same.
Too expensive…t? The ability to export my files is GONE. Even from the desktop app. I had to burn HOURS manually porting my important notes to Joplin. Goodbye and good riddance Evernote.
Manual work…n Evernote user since 2012, I am leaving the app behind after today. Poor search capability, problems importing, lack of decent export capability and now an 82% price increase have jolted me into reality. I will lose a lot of content, but the app is not worth the price now.
Missing feature…er 10+ years It’s remarkable how badly this app and company are run. Not only have they introduced tons of new, entirely useless features over the past years, they essentially hollowed out the apps most useful function. In addition they have massively increased their subscription and introduced an obscure tier system.…
Market and score
Products already there, how the score moved, and what it is made of
Existing solutions
Products people named in the evidence · high competition does not automatically mean a bad market
- Subscribedfound by web search
- Itqlickfound by web search
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 36.5 · 09 Nov 2026, 09:00 → 10:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Unreliable and Overpriced Software Solutions a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 12 different people described it independently, in 12 mentions, the earliest from 20 Mar 2024 and the most recent from 02 Nov 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: steady — no change the counts can show. 1 people raised it in the last 30 days and 4 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Written up in
Reports covering this opportunity
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
Create a free account to answer — it takes a few seconds and brings you back here. Already have one? Sign in
Evernote has become incredibly clunky and expensive, with 10 people here reporting that unskippable upgrade videos and ads now make it nearly impossible to just take a note. We are looking into these price hikes and the broken export tools that make leaving so difficult. For those who reached out to support about the bugs or the 82% price increase, what kind of explanation did they give you for why the service has degraded so much?