{"data":{"items":[{"id":"aa27200d-23b8-4043-ad69-4c325c3fc57f","excerpt":"ScanGuru: PDF Scanner App — Should be called scam guru — As soon as you download the app it pushes you to a subscribe page where it is very easy to unintentionally subscribe to the paid version of the app before you even have the opportunity to see if what the basic version does and see if it meets your needs.  \nI had ","url":"https://apps.apple.com/au/app/id1040149161?see-all=reviews","role":"pain","weight":0.55947304,"occurredAt":"2022-04-29T11:53:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3996236,"matchedPatterns":["product:ScanGuru"],"statement":"ScanGuru: PDF Scanner App — Should be called scam guru.","title":"ScanGuru: PDF Scanner App — Should be called scam guru","body":"As soon as you download the app it pushes you to a subscribe page where it is very easy to unintentionally subscribe to the paid version of the app before you even have the opportunity to see if what the basic version does and see if it meets your needs.  \nI had no idea I had accidentally purchased the app because the developer didn’t send a message to tell me I had a paid subscription. The monthly charge is pretty expensive and when I realised I was having money deducted for an app I wasn’t using I contacted the app developers to see if I could get a refund. They never contacted me back.","authorHash":"730b2ce4afa7580b6a7c6004f566ac49","rating":1,"offTopic":false},{"id":"3b7dccec-b5f2-4d57-b879-376f18d49dc5","excerpt":"ScanGuru: PDF Scanner App — Please read! — Scan Guru advertised a free trial but then charged high, undisclosed, and recurring subscription fees. I canceled the application before the 7‑day trial ended—specifically on 03/02/2026—and I have a screenshot confirming the cancellation. Despite canceling on time, I was still","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-03-21T22:38:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:ScanGuru"],"statement":"Scan Guru advertised a free trial but then charged high, undisclosed, and recurring subscription fees.","title":"ScanGuru: PDF Scanner App — Please read!","body":"Scan Guru advertised a free trial but then charged high, undisclosed, and recurring subscription fees. I canceled the application before the 7‑day trial ended—specifically on 03/02/2026—and I have a screenshot confirming the cancellation. Despite canceling on time, I was still charged, and I am now being billed for an additional week even though the subscription period ended on 03/19. These charges were not authorized, and the renewal terms were not clearly disclosed. I am requesting a full review of this issue and a refund for all improper or misleadingly obtained fees.","authorHash":"0c94ee19a067697bf9b2c4bb6087aa3c","rating":1,"offTopic":false},{"id":"64eef780-6b8a-4be9-9455-8e0daed7ec78","excerpt":"ScanGuru: PDF Scanner App — Felt scammed — I downloaded product 22 November not realizing I had started free trial and when I did go to use app they charged me on December with button set on free trial like I had never activated it so I used thinking I’d have week try out product and instead was charged. I can say it w","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2025-12-23T17:59:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:ScanGuru"],"statement":"ScanGuru: PDF Scanner App — Felt scammed.","title":"ScanGuru: PDF Scanner App — Felt scammed","body":"I downloaded product 22 November not realizing I had started free trial and when I did go to use app they charged me on December with button set on free trial like I had never activated it so I used thinking I’d have week try out product and instead was charged. I can say it worked well enough for my reason I got it but free trial after expiring I probably would not have charges if practice wasn’t deceptive.","authorHash":"8ab98e72b4ccec1709e9c5dafda06c70","rating":1,"offTopic":false},{"id":"b3e53ae9-4d7f-4c81-8520-9ca34f618376","excerpt":"ScanGuru: PDF Scanner App — Unfair App!!!!! — I was on the scan guru app yesterday the 31/01/2024, trying to scan a document for use & I got charged. The app says the free trial is for 7 days and yet £6.99 was charged to my bank account for nothing!!! Absolutely hilarious!! And I want my money charged back to my bank a","url":"https://apps.apple.com/gb/app/id1040149161?see-all=reviews","role":"pain","weight":0.47862306,"occurredAt":"2024-02-01T20:56:43.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.34187362,"matchedPatterns":["product:ScanGuru"],"statement":"I was on the scan guru app yesterday the 31/01/2024, trying to scan a document for use & I got charged.","title":"ScanGuru: PDF Scanner App — Unfair App!!!!!","body":"I was on the scan guru app yesterday the 31/01/2024, trying to scan a document for use & I got charged. The app says the free trial is for 7 days and yet £6.99 was charged to my bank account for nothing!!! Absolutely hilarious!! And I want my money charged back to my bank account please .","authorHash":"d82dea4f3222a2698b8d9b80cea97f0b","rating":1,"offTopic":false},{"id":"ead84027-5bbb-4d87-b9cc-d5630dcc8b45","excerpt":"ScanGuru: PDF Scanner App — Unacceptable — Charged me 25 when it was supposed to be free trial for 7 days . They charged me the 25 the first 5 mins I canceled it the first day still got charged absolutely unacceptable. Negative stars from me!!!!!!","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.37082303,"occurredAt":"2025-10-15T07:18:32.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2648736,"matchedPatterns":["product:ScanGuru"],"statement":"They charged me the 25 the first 5 mins I canceled it the first day still got charged absolutely unacceptable.","title":"ScanGuru: PDF Scanner App — Unacceptable","body":"Charged me 25 when it was supposed to be free trial for 7 days . They charged me the 25 the first 5 mins I canceled it the first day still got charged absolutely unacceptable. Negative stars from me!!!!!!","authorHash":"3ddf3a2d1f7d7ae7e9c57d03f0c778f1","rating":1,"offTopic":false},{"id":"87635404-74b3-4cb5-b692-19a00d2f9c7b","excerpt":"ScanGuru: PDF Scanner App — Don’t download this app — I cancelled the free trial on the day I subscribed but the app billed me anyway a few days later as well as an additional in app purchase that I didn’t make.","url":"https://apps.apple.com/au/app/id1040149161?see-all=reviews","role":"pain","weight":0.2565,"occurredAt":"2025-11-01T04:37:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Notes & documents","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.21375,"matchedPatterns":["product:ScanGuru"],"statement":"I cancelled the free trial on the day I subscribed but the app billed me anyway a few days later as well as an additional in app purchase that I didn’t make.","title":"ScanGuru: PDF Scanner App — Don’t download this app","body":"I cancelled the free trial on the day I subscribed but the app billed me anyway a few days later as well as an additional in app purchase that I didn’t make.","authorHash":"f633dd34db71e74548bc26fb4555efd7","rating":1,"offTopic":false},{"id":"a190021f-36dc-4d55-9e23-6849ffb7cbc4","excerpt":"ScanGuru: PDF Scanner App — How about SCAMguru — I signed up for the free trial and was charged $33.67 immediately","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.17819834,"occurredAt":"2025-11-08T14:29:07.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.14849861,"matchedPatterns":["product:ScanGuru"],"statement":"I signed up for the free trial and was charged $33.67 immediately","title":"ScanGuru: PDF Scanner App — How about SCAMguru","body":"I signed up for the free trial and was charged $33.67 immediately","authorHash":"f1af7ba1815cceabeb38e592fa30b2ee","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":7}],"total":7}}