{"data":{"items":[{"id":"3b7dccec-b5f2-4d57-b879-376f18d49dc5","excerpt":"ScanGuru: PDF Scanner App — Please read! — Scan Guru advertised a free trial but then charged high, undisclosed, and recurring subscription fees. I canceled the application before the 7‑day trial ended—specifically on 03/02/2026—and I have a screenshot confirming the cancellation. Despite canceling on time, I was still","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-03-21T22:38:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:ScanGuru"],"statement":"Scan Guru advertised a free trial but then charged high, undisclosed, and recurring subscription fees.","title":"ScanGuru: PDF Scanner App — Please read!","body":"Scan Guru advertised a free trial but then charged high, undisclosed, and recurring subscription fees. I canceled the application before the 7‑day trial ended—specifically on 03/02/2026—and I have a screenshot confirming the cancellation. Despite canceling on time, I was still charged, and I am now being billed for an additional week even though the subscription period ended on 03/19. These charges were not authorized, and the renewal terms were not clearly disclosed. I am requesting a full review of this issue and a refund for all improper or misleadingly obtained fees.","offTopic":false},{"id":"64eef780-6b8a-4be9-9455-8e0daed7ec78","excerpt":"ScanGuru: PDF Scanner App — Felt scammed — I downloaded product 22 November not realizing I had started free trial and when I did go to use app they charged me on December with button set on free trial like I had never activated it so I used thinking I’d have week try out product and instead was charged. I can say it w","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2025-12-23T17:59:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:ScanGuru"],"statement":"ScanGuru: PDF Scanner App — Felt scammed.","title":"ScanGuru: PDF Scanner App — Felt scammed","body":"I downloaded product 22 November not realizing I had started free trial and when I did go to use app they charged me on December with button set on free trial like I had never activated it so I used thinking I’d have week try out product and instead was charged. I can say it worked well enough for my reason I got it but free trial after expiring I probably would not have charges if practice wasn’t deceptive.","offTopic":false},{"id":"ead84027-5bbb-4d87-b9cc-d5630dcc8b45","excerpt":"ScanGuru: PDF Scanner App — Unacceptable — Charged me 25 when it was supposed to be free trial for 7 days . They charged me the 25 the first 5 mins I canceled it the first day still got charged absolutely unacceptable. Negative stars from me!!!!!!","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.37082303,"occurredAt":"2025-10-15T07:18:32.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2648736,"matchedPatterns":["product:ScanGuru"],"statement":"They charged me the 25 the first 5 mins I canceled it the first day still got charged absolutely unacceptable.","title":"ScanGuru: PDF Scanner App — Unacceptable","body":"Charged me 25 when it was supposed to be free trial for 7 days . They charged me the 25 the first 5 mins I canceled it the first day still got charged absolutely unacceptable. Negative stars from me!!!!!!","offTopic":false},{"id":"a190021f-36dc-4d55-9e23-6849ffb7cbc4","excerpt":"ScanGuru: PDF Scanner App — How about SCAMguru — I signed up for the free trial and was charged $33.67 immediately","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.17819834,"occurredAt":"2025-11-08T14:29:07.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.14849861,"matchedPatterns":["product:ScanGuru"],"statement":"I signed up for the free trial and was charged $33.67 immediately","title":"ScanGuru: PDF Scanner App — How about SCAMguru","body":"I signed up for the free trial and was charged $33.67 immediately","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":4}],"total":4}}