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1Pain pointVietnameTax Mobile

Login failures, forced updates, and unresponsive support

The eTax Mobile application is plagued by continuous errors, causing significant frustration for users who struggle to complete tax submissions and transactions. Users frequently encounter issues such as system errors, failure to update, and inability to access necessary features, leading to a poor overall experience.

People in the last 30 days
63of 347
Stable
Latest post 04 Nov 2026 · index 51.8
2Pain pointVietnamiCPV TTHC

Login Issues After Version Update

Users are experiencing persistent login issues with the app, often encountering error messages or the app freezing during the login process. This has led to frustration as they are unable to access essential features, forcing them to rely on alternative methods like web links for information.

People in the last 30 days
19of 36
Stable
Latest post 06 Nov 2026 · index 48.1
3Pain pointVietnamTax & Public Service Apps

Driver's License Integration Issues

Users are facing difficulties with the integration of their driver's licenses into the VNeid app, encountering issues such as missing documents, errors during the process, and the inability to display their licenses correctly. This has led to confusion and frustration, as many are unsure how to resolve these technical problems or verify their licenses.

People in the last 30 days
2of 16
Stable
Latest post 12 Oct 2026 · index 31.5
4Pain pointVietnamTax & Public Service Apps

Driver's License Section Not Displaying

Users are experiencing issues with a section related to driver's licenses that is completely empty and lacks the option to add a driver's license. This absence of functionality is causing frustration and confusion among users who expect to see available options.

People in the last 30 days
0of 22
Stable
Latest post 16 Sept 2026 · index 26.5
5Pain pointVietnamTax & Public Service Apps

Login Issues and Information Display Failure

Users are experiencing significant issues with the login process, including error messages and lack of functionality on the website. This has led to frustration over password management and confusion regarding login requirements, such as case sensitivity and captcha prompts.

People in the last 30 days
0of 14
Quiet
Latest post 23 Aug 2026 · index 26.2
6Pain pointVietnameTax Mobile

Forced updates on launch and newer iOS required

Users are unable to update the eTax Mobile app to the latest version, leading to frustration as they cannot access the app with older versions. This creates a cycle of being prompted to update without a viable option to do so, rendering the app unusable for many.

People in the last 30 days
0of 9
Stable
Latest post 18 Sept 2026 · index 25.7