{"data":{"items":[{"id":"28d3af35-0596-49ab-8c0a-d0d83f3d9b9d","excerpt":"TurboTax: File Your Tax Return — Where is my money going — I did my refund the last three years on this app I’m only 21 years old and when I did my refund this year I was told I was getting $602 back and then they charged me $100 for the assistance and then it says I’m getting $502 back and everything is all right and ","url":"https://apps.apple.com/us/app/id940247939?see-all=reviews","role":"pain","weight":0.57554376,"occurredAt":"2026-02-17T21:31:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.41110268,"matchedPatterns":["product:TurboTax"],"statement":"I did my refund the last three years on this app I’m only 21 years old and when I did my refund this year I was told I was getting $602 back and then they charged me $100 for the assistance and then it says I’m getting $502 back and everyt…","title":"TurboTax: File Your Tax Return — Where is my money going","body":"I did my refund the last three years on this app I’m only 21 years old and when I did my refund this year I was told I was getting $602 back and then they charged me $100 for the assistance and then it says I’m getting $502 back and everything is all right and deposited but then I only get $406 deposited into my bank account. Where the hell is everything keep just getting deducted and beating around the bush.","authorHash":"94a48f05485da540319816559fe19786","rating":2,"offTopic":false},{"id":"fdde64f4-19bd-4cf5-a3bc-abc4886cfb0e","excerpt":"TurboTax: File Your Tax Return — Awful tax refund experience — Turbo tax sucks!! They don’t have enough workers to answer calls or even chat messages. My tax return is always held longer than usually with them. I usually use tax act and as soon as my refund is sent I receive\nIt . But the processing company TurboTax use","url":"https://apps.apple.com/us/app/id940247939?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-02-21T21:02:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:TurboTax"],"statement":"TurboTax: File Your Tax Return — Awful tax refund experience.","title":"TurboTax: File Your Tax Return — Awful tax refund experience","body":"Turbo tax sucks!! They don’t have enough workers to answer calls or even chat messages. My tax return is always held longer than usually with them. I usually use tax act and as soon as my refund is sent I receive\nIt . But the processing company TurboTax uses holds your refund for longer I’m sure collecting as much interest as they can. Never again!","authorHash":"16cb6db4ed5a23635b17f7ccae50bb5e","rating":2,"offTopic":false},{"id":"862cc297-3868-4c2d-8e8c-6cbf5a1d103e","excerpt":"TurboTax: File Your Tax Return — Hidden fees a trickery — They hit me with ridiculous hidden fees charged me over $300 dollars for a refund I filed myself!!!!! I did call to ask a question but that was it. Be careful when doing that because they will charge you over $200!!!!!! They get you with hidden fees don't trust ","url":"https://apps.apple.com/us/app/id940247939?see-all=reviews","role":"pain","weight":0.53007305,"occurredAt":"2026-02-23T16:56:01.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3786236,"matchedPatterns":["product:TurboTax"],"statement":"They hit me with ridiculous hidden fees charged me over $300 dollars for a refund I filed myself!!!!!","title":"TurboTax: File Your Tax Return — Hidden fees a trickery","body":"They hit me with ridiculous hidden fees charged me over $300 dollars for a refund I filed myself!!!!! I did call to ask a question but that was it. Be careful when doing that because they will charge you over $200!!!!!! They get you with hidden fees don't trust them. They will charge for anything to make a quick buck.","authorHash":"051635b7d045557d4224746ab3ba6d7f","rating":1,"offTopic":false},{"id":"e38dfb8d-ccaf-4593-b1cc-1383d60575cb","excerpt":"Invoice Maker ▸ Invoice Simple — Not working! — Very disappointed with this app. I’m paying a monthly subscription fee, but the app isn’t working properly and I can’t use the service I’m paying for. If you’re going to charge customers a subscription fee, the app should actually work. I hope the company fixes this issue","url":"https://apps.apple.com/us/app/id694831622?see-all=reviews","role":"pain","weight":0.48580834,"occurredAt":"2026-09-23T17:58:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"other","painScore":0.29333332,"sentiment":-0.73333335,"confidence":0.375625,"matchedPatterns":["product:Invoice Maker"],"statement":"I hope the company fixes this issue and provides a refund or credit for the time the service has been unusable.","title":"Invoice Maker ▸ Invoice Simple — Not working!","body":"Very disappointed with this app. I’m paying a monthly subscription fee, but the app isn’t working properly and I can’t use the service I’m paying for. If you’re going to charge customers a subscription fee, the app should actually work. I hope the company fixes this issue and provides a refund or credit for the time the service has been unusable.","authorHash":"11a4e6f5101ca8d6d9625d072b917179","rating":1,"offTopic":false},{"id":"af034e35-69e8-4646-b16c-1f77657295eb","excerpt":"Invoice2go: Easy Invoice Maker — Racist — This company took my money for the subscription and then canceled my account and didn’t refund subscription payment. This company also approved my account for bank payments then canceled my account bc I didn’t submit my identification in time to them as a small black owned busi","url":"https://apps.apple.com/us/app/id540236748?see-all=reviews","role":"pain","weight":0.4712,"occurredAt":"2023-03-03T12:45:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"other","painScore":0.24,"sentiment":-0.6,"confidence":0.38,"matchedPatterns":["product:Invoice2go"],"statement":"This company took my money for the subscription and then canceled my account and didn’t refund subscription payment.","title":"Invoice2go: Easy Invoice Maker — Racist","body":"This company took my money for the subscription and then canceled my account and didn’t refund subscription payment. This company also approved my account for bank payments then canceled my account bc I didn’t submit my identification in time to them as a small black owned business WHO’s busy and didn’t have time to see the email with the 3 day notice. They never reply to chat and email escalation. I don’t recommend using them for anything dealing with your business. I’m locked out of my account and can’t access unpaid invoices and invoice history now I have to spend a busy weekend sorting through rate cons to see which invoice has and has not been paid all bc they denied me access to my account after seeing my black person ID. Here’s a clue… Black ppl get money too so why are we being denied access to invoice our clients on YOUR PLATFORM??","authorHash":"6024877703d84a4bf978219615cb36fd","rating":1,"offTopic":false},{"id":"503ba1eb-7fae-4fb8-b1c2-41bf2a998c1e","excerpt":"Invoice Maker ▸ Invoice Simple — Money thief’s — For years I’ve used this app. I loved it until……… until I decided to setup the payments through the app. Huge mistake. They use PayPal. But the two don’t communicate. So invoice simple has a link in the invoices sent to customers that allow card payments by clicking the ","url":"https://apps.apple.com/us/app/id694831622?see-all=reviews","role":"request","weight":0.3996236,"occurredAt":"2025-10-27T18:16:52.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"other","painScore":0,"sentiment":0.5,"confidence":0.3996236,"matchedPatterns":["product:Invoice Maker"],"statement":"So I now have $6000 tied up at PayPal and they won’t refund my customer.","title":"Invoice Maker ▸ Invoice Simple — Money thief’s","body":"For years I’ve used this app. I loved it until……… until I decided to setup the payments through the app. Huge mistake. They use PayPal. But the two don’t communicate. So invoice simple has a link in the invoices sent to customers that allow card payments by clicking the link. I’m a plumbing company. So my customers are getting a service from me. Invoice has their link setup as a sale of goods which alerts PayPal to ask for proof of delivery, bill of sale, receipts etc. here’s the kicker. PayPal doesn’t recognize any documentation from invoice maker as valid documentation. So I now have $6000 tied up at PayPal and they won’t refund my customer. Customer is mad cause their sewer is leaking into their house and they paid to have it fixed and PayPal don’t care. Invoice maker backs PayPal. Even though PayPal don’t see them as valid. lol. Joke of a company. Use it but don’t pay for it and do t let any money go through them.","authorHash":"b2264fa1331a6e03764303ed39dae950","rating":1,"offTopic":false},{"id":"aa5d108b-d376-448f-8a7a-59052b383008","excerpt":"TurboTax: File Your Tax Return — Refund is higher than the fees but won’t let me use it — I’m getting more back as a refund than the fees but I can only use a small portion of it? Why? It used to just let you use your refund, what happened?","url":"https://apps.apple.com/us/app/id940247939?see-all=reviews","role":"pain","weight":0.334775,"occurredAt":"2026-03-16T16:12:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.239125,"matchedPatterns":["product:TurboTax"],"statement":"TurboTax: File Your Tax Return — Refund is higher than the fees but won’t let me use it.","title":"TurboTax: File Your Tax Return — Refund is higher than the fees but won’t let me use it","body":"I’m getting more back as a refund than the fees but I can only use a small portion of it? Why? It used to just let you use your refund, what happened?","authorHash":"ad3797802a327a25e1dd63b755d5b070","rating":1,"offTopic":true},{"id":"a81e0d96-4240-4910-8ff8-b1fc5a6dcf98","excerpt":"FreshBooks Invoicing App — Two bugs that cost me — FreshBooks acknowledged two bugs in their software. I’m sure there’s more but these two have directly impacted me and I still got charged full price and they refused to refund any of the money I’ve paid.\n\nSimply not good business practice.","url":"https://apps.apple.com/us/app/id1052884030?see-all=reviews","role":"pain","weight":0.31960002,"occurredAt":"2026-04-18T21:55:52.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.282,"matchedPatterns":["product:FreshBooks Invoicing App"],"statement":"I’m sure there’s more but these two have directly impacted me and I still got charged full price and they refused to refund any of the money I’ve paid.","title":"FreshBooks Invoicing App — Two bugs that cost me","body":"FreshBooks acknowledged two bugs in their software. I’m sure there’s more but these two have directly impacted me and I still got charged full price and they refused to refund any of the money I’ve paid.\n\nSimply not good business practice.","authorHash":"7fac22816c4dcd1bb2f0abfafdf286ec","rating":1,"offTopic":false},{"id":"41030c8a-ad51-41d9-b23f-434d901ff8a2","excerpt":"Invoice2go: Easy Invoice Maker — Ron — They will not let u using the app unless u put strip option \nStrip will charge u too much \nAnd if u do refund they will charge you full amount","url":"https://apps.apple.com/au/app/id540236748?see-all=reviews","role":"pain","weight":0.22289999,"occurredAt":"2025-10-22T02:57:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Accounting & invoicing","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.18575,"matchedPatterns":["product:Invoice2go"],"statement":"They will not let u using the app unless u put strip option Strip will charge u too much And if u do refund they will charge you full amount","title":"Invoice2go: Easy Invoice Maker — Ron","body":"They will not let u using the app unless u put strip option \nStrip will charge u too much \nAnd if u do refund they will charge you full amount","authorHash":"80069a62066519a1afa4d0bc7065b8f4","rating":1,"offTopic":false},{"id":"43c12819-5fc4-4502-8721-b907bbfde417","excerpt":"TurboTax: File Your Tax Return — Low refund — How can someone with 40k a year only get a couple hundred back. Please explain this to me in great detail cause it doesn’t make sense.","url":"https://apps.apple.com/us/app/id940247939?see-all=reviews","role":"request","weight":0.186625,"occurredAt":"2026-06-23T17:47:47.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"other","painScore":0,"sentiment":0.14285715,"confidence":0.186625,"matchedPatterns":["product:TurboTax"],"statement":"TurboTax: File Your Tax Return — Low refund.","title":"TurboTax: File Your Tax Return — Low refund","body":"How can someone with 40k a year only get a couple hundred back. Please explain this to me in great detail cause it doesn’t make sense.","authorHash":"fa9471046cc2e9ab94cd8cf4612f441f","rating":1,"offTopic":true},{"id":"830f53c9-8f5c-4788-bb38-c6379668a791","excerpt":"TurboTax: File Your Tax Return — Refund — Tax return","url":"https://apps.apple.com/us/app/id940247939?see-all=reviews","role":"pain","weight":0.08955,"occurredAt":"2026-05-19T11:20:21.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.074625,"matchedPatterns":["product:TurboTax"],"statement":"TurboTax: File Your Tax Return — Refund.","title":"TurboTax: File Your Tax Return — Refund","body":"Tax return","authorHash":"d5a005963c4930c52b60fee48ec5b181","rating":1,"offTopic":true}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":11}],"total":11}}