{"data":{"items":[{"id":"a43d8d2a-d1d4-441f-9fcb-8f07972ed4d7","excerpt":"Invoice2go: Easy Invoice Maker — Terrible — Very disappointed with Invoice2go’s service. My account was randomly deactivated with no clear explanation, and getting any real help from support was extremely frustrating. I sent multiple follow-up emails and got little to no communication back. At one point, I was asked to","url":"https://apps.apple.com/us/app/id540236748?see-all=reviews","role":"pain","weight":1.1438667,"occurredAt":"2026-03-27T23:50:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"problem_report","painScore":0.865,"sentiment":-1,"confidence":0.61333334,"matchedPatterns":["frustrating","waste_of_time","solution:invoice"],"statement":"My account was randomly deactivated with no clear explanation, and getting any real help from support was extremely frustrating.","title":"Invoice2go: Easy Invoice Maker — Terrible","body":"Very disappointed with Invoice2go’s service. My account was randomly deactivated with no clear explanation, and getting any real help from support was extremely frustrating. I sent multiple follow-up emails and got little to no communication back. At one point, I was asked to submit documents, then later told my case was closed and that nothing more could be done through that ticket.\n\nThe entire process was confusing, unprofessional, and a complete waste of time. No customer should have to chase a company for days just to get a basic explanation about their own account. Based on my experience, the level of support and communication has been terrible.","offTopic":false},{"id":"caca6244-c1d2-4960-915d-2233f12ccde6","excerpt":"Invoice2go: Easy Invoice Maker — Save yourself a LOT of headache and DON’T use this company — *Edited to add* per their ‘developer response’ we reached out to their support email and we’re told “Unfortunately, we are unable to provide further information in regards to this decision.” Literally use any other invoice pla","url":"https://apps.apple.com/us/app/id540236748?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2023-10-25T03:56:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Invoice2go"],"statement":"Their customer service is trash and they won’t even provide a reason why after they delete ALL of your invoices and information.","title":"Invoice2go: Easy Invoice Maker — Save yourself a LOT of headache and DON’T use this company","body":"*Edited to add* per their ‘developer response’ we reached out to their support email and we’re told “Unfortunately, we are unable to provide further information in regards to this decision.” Literally use any other invoice platform. Their customer service is trash and they won’t even provide a reason why after they delete ALL of your invoices and information. \n\nWe’ve been using Invoice2Go for about 6 months and randomly received an email asking for a LOT of information (all of our business documents, bank statements, pictures of our IDs and passports, even selfies - honestly I thought it was a crazy spam email at first) with a very short timeline to send or ‘your account will be disabled until the documents are submitted’. Well, when I contacted them I was told our account had been canceled and ‘we wish you luck in finding a service that meets your needs’. They have multiple complaints with the Better Business Bureau for this same thing. It seems they send an email asking for crazy amounts of information with a 3-7 day time limit and then they shut down your account with no way to access any of your info. We have multiple invoices that haven’t been paid and we’re now having to go through all of our records to re-send invoices through quickbooks. Just save yourself the trouble and go with quickbooks to begin with!","offTopic":false},{"id":"01ec592e-e280-4a86-9a9e-d7122e13c675","excerpt":"Invoice2go: Easy Invoice Maker — Living in a cardboard box now — Easily over 50k plus in transactions, that I no longer have access to because of the sheer negligence of this company. I got sent an email request about a random audit to which I respond with all of the corresponding information, followed all the steps, a","url":"https://apps.apple.com/us/app/id540236748?see-all=reviews","role":"pain","weight":0.456,"occurredAt":"2026-08-03T20:08:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.38,"matchedPatterns":["product:Invoice2go"],"statement":"I no longer have access to any of my income information and now have to figure out how to receive my cancelled income.","title":"Invoice2go: Easy Invoice Maker — Living in a cardboard box now","body":"Easily over 50k plus in transactions, that I no longer have access to because of the sheer negligence of this company. I got sent an email request about a random audit to which I respond with all of the corresponding information, followed all the steps, and yet they terminate my account in the middle of receiving two payments, and provide no reasoning or notice. I no longer have access to any of my income information and now have to figure out how to receive my cancelled income. Customer service provided no assistance. More like customer disservice. Pay monthly to use this just for my life to be harder for it. These are people’s lives.","offTopic":false},{"id":"281d9659-22da-4147-8dac-34ec031320be","excerpt":"Invoice2go: Easy Invoice Maker — 10 year user DO NOT USE!!! — Invoice2go used to be good now it’s terrible!!! Cancelled my account for no reason! Lost all my contacts, invoices, estimates and 10 years of information!!! BEWARE!!! Some random dude named Sam runs the whole operation now!","url":"https://apps.apple.com/us/app/id540236748?see-all=reviews","role":"pain","weight":0.34533998,"occurredAt":"2025-09-02T01:38:21.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Accounting & invoicing","intent":"other","painScore":0.24,"sentiment":-0.6,"confidence":0.2785,"matchedPatterns":["product:Invoice2go"],"statement":"Cancelled my account for no reason!","title":"Invoice2go: Easy Invoice Maker — 10 year user DO NOT USE!!!","body":"Invoice2go used to be good now it’s terrible!!! Cancelled my account for no reason! Lost all my contacts, invoices, estimates and 10 years of information!!! BEWARE!!! Some random dude named Sam runs the whole operation now!","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":4}],"total":4}}