{"data":{"items":[{"id":"746dbdfd-9321-4085-b089-88979a81c118","excerpt":"Udemy Online Video Courses — Website is much better app is trash — I have used Udemy for over a decade now but every time I try to use the phone app it’s glitchy or just does not work. I do not understand how the App Store is allowing this app to be listed when it’s down half the time and even when the app is “working”","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":1.1186,"occurredAt":"2026-08-24T17:15:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"problem_report","painScore":0.68,"sentiment":-0.5,"confidence":0.66583335,"matchedPatterns":["terrible","doesnt_work","solution:app"],"statement":"Just use the website or if you’re in a real pinch use the web mobile version the App Store version is just garbage.","title":"Udemy Online Video Courses — Website is much better app is trash","body":"I have used Udemy for over a decade now but every time I try to use the phone app it’s glitchy or just does not work. I do not understand how the App Store is allowing this app to be listed when it’s down half the time and even when the app is “working” it is slow or the actual fetching of data is non existent. Just use the website or if you’re in a real pinch use the web mobile version the App Store version is just garbage.","authorHash":"69d8642c7aea2d5bd7ac87fc724e8163","rating":1,"offTopic":false},{"id":"164c4bd8-e56b-4bf9-8458-7d23c1319d3a","excerpt":"Udemy Online Video Courses — Playback broke — The app is broken. Streaming is slow and does not buffer more than 3 seconds on a fast wifi connection. Tapping on navigation and UI buttons is delayed in response causing you to tap again which then registers both taps. Downloading all videos in a module does not work when","url":"https://apps.apple.com/au/app/id562413829?see-all=reviews","role":"pain","weight":1.0512637,"occurredAt":"2016-11-28T14:59:45.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Course platforms","intent":"problem_report","painScore":0.73882353,"sentiment":-0.64705884,"confidence":0.6045833,"matchedPatterns":["terrible","doesnt_work","product:Udemy Online Video Courses"],"statement":"The app is broken.","title":"Udemy Online Video Courses — Playback broke","body":"The app is broken. Streaming is slow and does not buffer more than 3 seconds on a fast wifi connection. Tapping on navigation and UI buttons is delayed in response causing you to tap again which then registers both taps. Downloading all videos in a module does not work when the app is closed. Just a terrible app. Sticking to the web interface.","authorHash":"280358bbe9982890148689e97d2a0313","rating":1,"offTopic":false},{"id":"4982fc1e-ca38-4a86-87b1-4577c9c36e1d","excerpt":"Udemy Online Video Courses — Doesn’t work! — Most of the app that I wanted to use the app, it doesn’t work. It’s like they don’t have an app. You cannot trust the app to have your purchased courses with you wherever you go. It doesn’t show the list of all my purchased courses. When I try to watch anything that it does ","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":1.0080395,"occurredAt":"2025-01-26T11:38:24.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.5277693,"matchedPatterns":["terrible","product:Udemy Online Video Courses"],"statement":"I can see my purchases on the website, but the app is just garbage.","title":"Udemy Online Video Courses — Doesn’t work!","body":"Most of the app that I wanted to use the app, it doesn’t work. It’s like they don’t have an app. You cannot trust the app to have your purchased courses with you wherever you go. It doesn’t show the list of all my purchased courses. When I try to watch anything that it does show, I get a message “an error occurred”, every single time consistently within the past few years with different phones. I can see my purchases on the website, but the app is just garbage.","authorHash":"69b8366cfdf640e747aabb5a24449786","rating":1,"offTopic":false},{"id":"fefe5668-dada-454a-9ba8-9ae198e6d57a","excerpt":"Udemy Online Video Courses — Keeps on Crashing, no access to courses, lost downloads... — List of problems of this app is long - keeps crashing, closing unexpectedly, can’t seem to be able to download and keep my courses offline... just poor experience. So what I have lifetime access if I can’t access the content? Noth","url":"https://apps.apple.com/gb/app/id562413829?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2019-01-25T12:02:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Course platforms","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["keeps_failing","product:Udemy Online Video Courses"],"statement":"List of problems of this app is long - keeps crashing, closing unexpectedly, can’t seem to be able to download and keep my courses offline...","title":"Udemy Online Video Courses — Keeps on Crashing, no access to courses, lost downloads...","body":"List of problems of this app is long - keeps crashing, closing unexpectedly, can’t seem to be able to download and keep my courses offline... just poor experience. So what I have lifetime access if I can’t access the content? Nothing compared to Pluralsight - if you are after technical content, maybe it’s more worth to head directly there.","authorHash":"d67a199f3ec25017e137b21b783a7cd9","rating":1,"offTopic":false},{"id":"06feb3ad-445c-45d8-865a-f052b5c1239d","excerpt":"Udemy Online Video Courses — This app is terrible — There are so many bugs when downloading video. It randomly deletes, forgets, needs reauthentication, and just randomly breaks down and will need you to restart device, computer, re download the content or log in again. Sometimes it starts downloads, then says “downloa","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.87639093,"occurredAt":"2025-01-28T20:54:24.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"problem_report","painScore":0.76454544,"sentiment":-0.6363636,"confidence":0.49666667,"matchedPatterns":["terrible","product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — This app is terrible.","title":"Udemy Online Video Courses — This app is terrible","body":"There are so many bugs when downloading video. It randomly deletes, forgets, needs reauthentication, and just randomly breaks down and will need you to restart device, computer, re download the content or log in again. Sometimes it starts downloads, then says “download failed” Ive spent way too long troubleshooting issues. These things need to be fixed. Honestly this is the worst production app i think ive ever used. The content is great, but the complete opposite is true of the app experience. The developers do not listen to the complaints they receive. They are aware of the issues, but they are still around 2 years later. 2 years later i also still believe this is the worst production app i have ever used.","authorHash":"ceafbf431ea0b9f79e37cc66c7abc08f","rating":1,"offTopic":false},{"id":"88beb0af-9bf5-4834-9821-3391f6cb0d39","excerpt":"Udemy Online Video Courses — Content is probably good, but app functionality is terrible — Apparently this app lets you download and watch in offline setting - but this isn’t true, nothing downloads properly and even when you’re connected to the internet it takes for ever to load (even when it’s already downloaded on t","url":"https://apps.apple.com/gb/app/id562413829?see-all=reviews","role":"pain","weight":0.8402697,"occurredAt":"2019-01-28T13:12:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Course platforms","intent":"problem_report","painScore":0.6918182,"sentiment":-0.45454547,"confidence":0.49666667,"matchedPatterns":["terrible","product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Content is probably good, but app functionality is terrible.","title":"Udemy Online Video Courses — Content is probably good, but app functionality is terrible","body":"Apparently this app lets you download and watch in offline setting - but this isn’t true, nothing downloads properly and even when you’re connected to the internet it takes for ever to load (even when it’s already downloaded on the phone). Please fix the download issue, I’ve already re- my courses 3 times and they keep disappearing or saying they partially dowloaded - and even when fully downloaded still don’t work.","authorHash":"0b019ebd09ad54f4e4ef08e7a33d047f","rating":1,"offTopic":false},{"id":"91223691-a326-445f-a269-537568a2d6e6","excerpt":"Udemy Online Video Courses — Frustrating, wasted time — This app does not play the video content either streamed or downloaded. When the content does play it appears to be completely random. It’s a real shame as the content is invariably good but I can’t watch it on the phone, the main place I want to view this content","url":"https://apps.apple.com/gb/app/id562413829?see-all=reviews","role":"pain","weight":0.83871335,"occurredAt":"2018-12-30T07:28:53.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Course platforms","intent":"problem_report","painScore":0.76,"sentiment":-0.7,"confidence":0.47654167,"matchedPatterns":["frustrating","product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Frustrating, wasted time.","title":"Udemy Online Video Courses — Frustrating, wasted time","body":"This app does not play the video content either streamed or downloaded. When the content does play it appears to be completely random. It’s a real shame as the content is invariably good but I can’t watch it on the phone, the main place I want to view this content. Wasted data allowance and a really poor user experience.","authorHash":"5771adfe9432a8876f8f2a5afa986d66","rating":1,"offTopic":false},{"id":"d0af496b-a6be-4cd0-a98b-99e59f88d779","excerpt":"Udemy Online Video Courses — Good courses but random offline mode (either online) — So frustrated after every release... I have ton of Udemy courses and when I buy a new one and download everything, iPhone 8 and iPad Mini 2 get stuck when using “Download All”. Ok I use Download section instead. This morning, I open my ","url":"https://apps.apple.com/gb/app/id562413829?see-all=reviews","role":"pain","weight":0.83052987,"occurredAt":"2019-01-11T04:41:47.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Course platforms","intent":"problem_report","painScore":0.6722078,"sentiment":-0.48051947,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Udemy Online Video Courses"],"statement":"So frustrated after every release...","title":"Udemy Online Video Courses — Good courses but random offline mode (either online)","body":"So frustrated after every release... I have ton of Udemy courses and when I buy a new one and download everything, iPhone 8 and iPad Mini 2 get stuck when using “Download All”. Ok I use Download section instead. This morning, I open my course in the tube and nothing works. Just a loading screen for the video player! ipad problem maybe, let’s try iPhone 8 and same thing!!!! When’ve got the again connection, I tried the played them and just loading like offline! Kill the app, reboot devices, nothing! Just bad testing before releases and you never know if it’s good or not to update the Udemy app... I’m tired guys!","authorHash":"00a65a456c28a5f31d3a44425b16118b","rating":1,"offTopic":false},{"id":"7ee72fb0-c087-40bb-9b39-630dc43a6033","excerpt":"Udemy Online Video Courses — This is terrible — Just downloaded the mobile app and can immediately tell this isn’t gonna work for me at all on my phone. The video feed is less than about a quarter the size of my screen and impossible to actually see any detail. Can’t hide the course notes to focus on the vid either. An","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.8292417,"occurredAt":"2024-08-07T02:42:30.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"problem_report","painScore":0.51,"sentiment":0.11111111,"confidence":0.5491667,"matchedPatterns":["terrible","product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — This is terrible.","title":"Udemy Online Video Courses — This is terrible","body":"Just downloaded the mobile app and can immediately tell this isn’t gonna work for me at all on my phone. The video feed is less than about a quarter the size of my screen and impossible to actually see any detail. Can’t hide the course notes to focus on the vid either. And It has no landscape mode. I love Udemy but this app blows. Should be a zero-star review. I gave it a one because it does run but that’s about it. Not useful at all as a learning tool.","authorHash":"c3f0efd2d8ba2f687cf1df493f023928","rating":1,"offTopic":false},{"id":"7eee1fd5-ba3d-4ce2-ba55-2b47698164d5","excerpt":"Udemy Online Video Courses — Experiencing issues — Downloaded the app on my iPad Pro. It logs me out and I cannot log back in unless I log in on my browser and get a code and then log in on the app. So tedious and annoying. \n\nNot to mention I had an entire courses media downloaded to my device only to log back in to fi","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.8218733,"occurredAt":"2024-12-10T21:30:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.43716666,"matchedPatterns":["frustrating","product:Udemy Online Video Courses"],"statement":"So tedious and annoying.","title":"Udemy Online Video Courses — Experiencing issues","body":"Downloaded the app on my iPad Pro. It logs me out and I cannot log back in unless I log in on my browser and get a code and then log in on the app. So tedious and annoying. \n\nNot to mention I had an entire courses media downloaded to my device only to log back in to find it all gone.","authorHash":"456943cf7d3f0ec2b0af10b66557f6b7","rating":1,"offTopic":false},{"id":"bc2b7d80-1ba2-4574-8826-f39c3b3ba6c4","excerpt":"Udemy Online Video Courses — Unusable and terrible since redesigned — This app is my go to app for learning and I use it daily. Ever since the redesign it's useless and terribly slow and I dislike the new interface.  I was excited about the new updates but it's made the app unusable. And to top it off today all I get i","url":"https://apps.apple.com/ca/app/id562413829?see-all=reviews","role":"pain","weight":0.81453335,"occurredAt":"2017-11-06T13:07:41.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Course platforms","intent":"purchase_intent","painScore":0.64,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["would_pay","product:Udemy Online Video Courses"],"statement":"I have spent hundreds of dollars in Udemy you would think with all that money we pay, they could at least test the app before releasing such a poorly made update.","title":"Udemy Online Video Courses — Unusable and terrible since redesigned","body":"This app is my go to app for learning and I use it daily. Ever since the redesign it's useless and terribly slow and I dislike the new interface.  I was excited about the new updates but it's made the app unusable. And to top it off today all I get is a white screen with sound, no video to watch.  I have spent hundreds of dollars in Udemy you would think with all that money we pay, they could at least test the app before releasing such a poorly made update. \nJust angry I can no longer use one of my go to Apps daily.","authorHash":"2e23fb7109ac1b1a4afd734a7401ef04","rating":1,"offTopic":false},{"id":"3ce03578-d682-45e1-9a50-716485311cce","excerpt":"Udemy Online Video Courses — Keeps stalling — The course selection is great and I’m trying to learn two things at the moment, BUT\nI downloaded everything onto my iPad pro so I could use it offline, and none of the lessons will load.  They only work if I delete the download and use them online, and even so, they stall c","url":"https://apps.apple.com/gb/app/id562413829?see-all=reviews","role":"pain","weight":0.8012889,"occurredAt":"2019-01-17T12:24:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Course platforms","intent":"problem_report","painScore":0.61333334,"sentiment":-0.33333334,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Udemy Online Video Courses"],"statement":"It’s frustrating when you’re trying to get into a lesson but it just keeps stopping.","title":"Udemy Online Video Courses — Keeps stalling","body":"The course selection is great and I’m trying to learn two things at the moment, BUT\nI downloaded everything onto my iPad pro so I could use it offline, and none of the lessons will load.  They only work if I delete the download and use them online, and even so, they stall constantly.  There’s nothing wrong with my internet connection, it’s something to do with the app. \nIt’s frustrating when you’re trying to get into a lesson but it just keeps stopping.\nI can see from past reviews that this is a known problem, and the developer said they were working on it three months ago. \nFYI - You haven’t fixed it yet.","authorHash":"0323a6be6b995c0d748a7ed1282f0ba8","rating":2,"offTopic":false},{"id":"fc3b1c1f-53e2-41b9-b9e6-c36a82975f23","excerpt":"Udemy Online Video Courses — Browser GUI is the only functional use of this product — There is great content here, but the app is unusable. I started on my web browser and decided to try the app to cast to my tv (no smart tv app, at least for my make/model), and there is no possible way to navigate the course, only one","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.7897,"occurredAt":"2025-02-26T16:56:15.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"problem_report","painScore":0.59,"sentiment":-0.2,"confidence":0.49666667,"matchedPatterns":["terrible","product:Udemy Online Video Courses"],"statement":"There is great content here, but the app is unusable.","title":"Udemy Online Video Courses — Browser GUI is the only functional use of this product","body":"There is great content here, but the app is unusable. I started on my web browser and decided to try the app to cast to my tv (no smart tv app, at least for my make/model), and there is no possible way to navigate the course, only one episode at a time and no skip buttons, just ten second jumps forward and back. Also it really struggles to load content. Really not even worth a thought.","authorHash":"289f077c51bdf534f57b26e0bd3e1c57","rating":1,"offTopic":false},{"id":"03feae79-cfa9-4e21-a3f6-0aaf36f8af41","excerpt":"Udemy Online Video Courses — USE. THE. WEB. VERSION — Great company. I’ve used Udemy for years now. Despite this, I am writing an app review. The app is god awful. Not sure why such a successful company hired awful devs. It’s a wanky app, and off the top of my head, here were some major issues on the app: not all of yo","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.7681778,"occurredAt":"2026-07-31T06:28:54.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"feature_request","painScore":0.5466667,"sentiment":-0.46666667,"confidence":0.49666667,"matchedPatterns":["missing_feature","solution:app"],"statement":"It’s a wanky app, and off the top of my head, here were some major issues on the app: not all of your purchased videos will show up on “my learning” section, the search section doesn’t work… just says “trouble connecting”, wishlist is miss…","title":"Udemy Online Video Courses — USE. THE. WEB. VERSION","body":"Great company. I’ve used Udemy for years now. Despite this, I am writing an app review. The app is god awful. Not sure why such a successful company hired awful devs. It’s a wanky app, and off the top of my head, here were some major issues on the app: not all of your purchased videos will show up on “my learning” section, the search section doesn’t work… just says “trouble connecting”, wishlist is missing some courses, cannot find my shopping cart, and when I try to purchase a course, it says I need to refresh the app despite fully updating it and refreshing. In a world of AI to help devs (ESPECIALLY UI DEVS), their dev team should definitely be fired for this embarrassment of app considering how big the company is.","authorHash":"e56b3d63ad1fb584037dc0cc11bb4850","rating":2,"offTopic":false},{"id":"197590af-4d51-49f5-b78b-8051ed94b61e","excerpt":"Udemy Online Video Courses — Good content, annoying app — Besides all the bloat, the app feels a bit hard to navigate in some features, like saving a course to the list of favourites on iPad. They feel quick to jump into the hype like AI nonsense, but don’t care as much about quality of life features, because those are","url":"https://apps.apple.com/gb/app/id562413829?see-all=reviews","role":"pain","weight":0.7311676,"occurredAt":"2026-06-21T10:29:53.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Course platforms","intent":"problem_report","painScore":0.5371429,"sentiment":-0.14285715,"confidence":0.47566667,"matchedPatterns":["frustrating","product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Good content, annoying app.","title":"Udemy Online Video Courses — Good content, annoying app","body":"Besides all the bloat, the app feels a bit hard to navigate in some features, like saving a course to the list of favourites on iPad. They feel quick to jump into the hype like AI nonsense, but don’t care as much about quality of life features, because those aren’t metrics that will promote managers internally. Sadly.","authorHash":"bb5f86e1f12320d2820f02176669284b","rating":3,"offTopic":false},{"id":"78b5e5fb-2027-4c1e-8a20-f32b57e0bbf4","excerpt":"Udemy Online Video Courses — Can’t use the app — The app is really bad. Most of the time I can’t access it because the login via Google doesn’t work. Keeps asking to verify over and over again. This happens most of the time to the point where I just join from my laptop. \n\nUdemy has good content but the app is horrible","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.727652,"occurredAt":"2026-08-07T15:18:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"problem_report","painScore":0.6433333,"sentiment":-0.33333334,"confidence":0.44279027,"matchedPatterns":["terrible","solution:app"],"statement":"Udemy has good content but the app is horrible","title":"Udemy Online Video Courses — Can’t use the app","body":"The app is really bad. Most of the time I can’t access it because the login via Google doesn’t work. Keeps asking to verify over and over again. This happens most of the time to the point where I just join from my laptop. \n\nUdemy has good content but the app is horrible","authorHash":"1ea71532f3d900a703437ba579c3e142","rating":1,"offTopic":false},{"id":"32509bb6-5606-4862-8e55-c7c712f2adf5","excerpt":"Udemy Online Video Courses — App is Terrible — Using Udemy on the web works alright, but this app doesn’t even do basic functionality well. I tried to download a course and I started seeing each video lecture being downloaded. When I went to watch some of the lectures, there were only 2 or 3 videos available.","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.7131412,"occurredAt":"2024-12-23T18:03:42.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"problem_report","painScore":0.71,"sentiment":-0.5,"confidence":0.41704166,"matchedPatterns":["terrible","product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — App is Terrible.","title":"Udemy Online Video Courses — App is Terrible","body":"Using Udemy on the web works alright, but this app doesn’t even do basic functionality well. I tried to download a course and I started seeing each video lecture being downloaded. When I went to watch some of the lectures, there were only 2 or 3 videos available.","authorHash":"51167278f2ff6c38975d82007c1ba4ed","rating":1,"offTopic":false},{"id":"97d6070b-cc31-4b2f-8f4f-361adb5d80b3","excerpt":"Udemy Online Video Courses — Annoying — Constantly logs me out of the app. Downloads often wont play offline. Removed a course I bought without a refund and when I try to contact support within the app it fails. I could go on. There is some good content but the user experience is poor.","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.6917528,"occurredAt":"2026-10-02T19:37:35.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"problem_report","painScore":0.74666667,"sentiment":-0.6666667,"confidence":0.39604166,"matchedPatterns":["frustrating","product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Annoying.","title":"Udemy Online Video Courses — Annoying","body":"Constantly logs me out of the app. Downloads often wont play offline. Removed a course I bought without a refund and when I try to contact support within the app it fails. I could go on. There is some good content but the user experience is poor.","authorHash":"c48aa3bf26566d5d340e66ccb7c48046","rating":1,"offTopic":false},{"id":"d10a2270-802f-4b25-8722-2cb93fd3ad84","excerpt":"Udemy Online Video Courses — Terrible Glitchy App — Platform and content is good. App is terrible. I download a course for offline use and it requires an internet connection to verify my credentials so doesn’t work, thus defeating the purpose.","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.68457586,"occurredAt":"2026-07-07T12:33:39.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.35841668,"matchedPatterns":["terrible","solution:app"],"statement":"App is terrible.","title":"Udemy Online Video Courses — Terrible Glitchy App","body":"Platform and content is good. App is terrible. I download a course for offline use and it requires an internet connection to verify my credentials so doesn’t work, thus defeating the purpose.","authorHash":"3fdbfd35260018ff1b7509c01ebe0910","rating":1,"offTopic":false},{"id":"21503576-1a7c-4a5a-a9cb-baa04133c8c1","excerpt":"Udemy Online Video Courses — Keeps crashing — App keeps crashing which means no access to my courses or the ability to download the courses for offline use. Tried reinstalling the app – to no avail. Last update really ruined it.","url":"https://apps.apple.com/gb/app/id562413829?see-all=reviews","role":"pain","weight":0.64914834,"occurredAt":"2019-01-29T17:47:19.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Course platforms","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.34529167,"matchedPatterns":["keeps_failing","product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Keeps crashing.","title":"Udemy Online Video Courses — Keeps crashing","body":"App keeps crashing which means no access to my courses or the ability to download the courses for offline use. Tried reinstalling the app – to no avail. Last update really ruined it.","authorHash":"2cd47ce383ca1ad4b1c7069939753088","rating":1,"offTopic":false},{"id":"adf7a6bb-16c3-45aa-bbc0-aa9a512d8d23","excerpt":"Udemy Online Video Courses — Garbage — App is completely useless. Videos won’t play, courses won’t load. The video player is awful. They must’ve outsourced development.","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.6186382,"occurredAt":"2024-10-02T20:28:17.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.32389435,"matchedPatterns":["terrible","product:Udemy Online Video Courses"],"statement":"The video player is awful.","title":"Udemy Online Video Courses — Garbage","body":"App is completely useless. Videos won’t play, courses won’t load. The video player is awful. They must’ve outsourced development.","authorHash":"cc0b144768eabdc938ee067fde11c464","rating":1,"offTopic":false},{"id":"65f740db-e066-4a4c-a59e-05d4a20f9bea","excerpt":"Udemy Online Video Courses — Great product, horrible app — This application is awful. Wit won’t even load the courses I need. What a hot mess. Web works great, horrible iOS experience. 0/10 app.","url":"https://apps.apple.com/ca/app/id562413829?see-all=reviews","role":"request","weight":0.59181666,"occurredAt":"2026-04-27T22:40:23.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Course platforms","intent":"problem_report","painScore":0.3692857,"sentiment":-0.2857143,"confidence":0.43220833,"matchedPatterns":["terrible","praise","product:Udemy Online Video Courses"],"statement":"This application is awful.","title":"Udemy Online Video Courses — Great product, horrible app","body":"This application is awful. Wit won’t even load the courses I need. What a hot mess. Web works great, horrible iOS experience. 0/10 app.","authorHash":"dc55aa1de1accf7530b045b56625322b","rating":1,"offTopic":false},{"id":"e0268193-f2a5-4726-a391-06a1b8e89a89","excerpt":"Udemy Online Video Courses — Terrible Glitches / Terrible Customer Support — The app is constantly crashing and signing me out, plus every month or so it deletes any course I have from my learning list and acts as if it were never purchased. I talked to Customer Service to see if they could fix my issue and they asked ","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.55947304,"occurredAt":"2026-07-19T20:02:20.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3996236,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Terrible Glitches / Terrible Customer Support.","title":"Udemy Online Video Courses — Terrible Glitches / Terrible Customer Support","body":"The app is constantly crashing and signing me out, plus every month or so it deletes any course I have from my learning list and acts as if it were never purchased. I talked to Customer Service to see if they could fix my issue and they asked ridiculous questions while making me wait multiple days. They also requested I send them the price of everything I purchased and all of the course names. Wish I could rate this company and app below 1 star.","authorHash":"8772986319da809a26ca56c19be70646","rating":1,"offTopic":false},{"id":"66fc7de6-df39-4ab7-8e8f-b5ce3554b159","excerpt":"Udemy Online Video Courses — Terrible UI/UX — This has to be one of the worst app ui/ux I’ve ever seen. The ui is not responsive, trying to play a video feels like I’ve been transported back in time to 2008 with how slow and long it takes the video to load up. Please fix your video player and app design overall. Why is","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-07-09T17:40:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["solution:ui"],"statement":"Udemy Online Video Courses — Terrible UI/UX.","title":"Udemy Online Video Courses — Terrible UI/UX","body":"This has to be one of the worst app ui/ux I’ve ever seen. The ui is not responsive, trying to play a video feels like I’ve been transported back in time to 2008 with how slow and long it takes the video to load up. Please fix your video player and app design overall. Why is it so hard to find the instructors profile while watching the video. Just copy YouTube or something pls.","authorHash":"a9a7d5e1f90cc82f4b219a51de08a751","rating":1,"offTopic":false},{"id":"014dd905-99a8-4f65-a352-af6bedb050cb","excerpt":"Udemy Online Video Courses — Very Poor Quality App — Where do I start? The Udemy app has been poor for years and has put me off using it. It’s slow to navigate through the app, videos load slowly, some videos load without sound, some videos randomly stop playing and I keep getting prompted to review a course which I ha","url":"https://apps.apple.com/gb/app/id562413829?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-06-28T05:38:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Course platforms","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Very Poor Quality App.","title":"Udemy Online Video Courses — Very Poor Quality App","body":"Where do I start? The Udemy app has been poor for years and has put me off using it. It’s slow to navigate through the app, videos load slowly, some videos load without sound, some videos randomly stop playing and I keep getting prompted to review a course which I haven’t finished. I can’t understand why this app hasn’t improved. It simply isn’t fit for purpose.","authorHash":"0867d3a6ee6ba70f745f73c2f90301fd","rating":1,"offTopic":false},{"id":"6395dc05-44db-499f-8083-35d3263cc01d","excerpt":"Udemy Online Video Courses — Pure garbage — Even the basics don’t work. I log in, and the app shows only the first video of the course (out of ~400 videos). The same after deleting the app and its data, and reinstalling it. Offline viewing (for example for travel) is available only in this app that simply doesn’t work.","url":"https://apps.apple.com/gb/app/id562413829?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-02-24T20:01:24.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Course platforms","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Pure garbage.","title":"Udemy Online Video Courses — Pure garbage","body":"Even the basics don’t work. I log in, and the app shows only the first video of the course (out of ~400 videos). The same after deleting the app and its data, and reinstalling it. Offline viewing (for example for travel) is available only in this app that simply doesn’t work.\n\nEven when it worked, it had only a subset of the features of the online interface, and was full of bugs, for example: clicking buttons often had no effect, sometimes downloading courses or deleting them didn’t work, viewed courses weren’t marked as viewed an didn’t count towards the course completion status, etc… Pure garbage.","authorHash":"d62dbb50b40ba937b1e094fe64fe9636","rating":1,"offTopic":false},{"id":"549d2cb5-041d-4593-992e-ded6de8040e2","excerpt":"Udemy Online Video Courses — Horrible app — Every time I update this app or open it after some time more of my purchased courses disappear! I’m\nPaying for these courses but can’t access them on the app. This has happened twice in two days. Two courses that I previously purchased are no longer in the my learning section","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2025-01-29T18:44:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Horrible app.","title":"Udemy Online Video Courses — Horrible app","body":"Every time I update this app or open it after some time more of my purchased courses disappear! I’m\nPaying for these courses but can’t access them on the app. This has happened twice in two days. Two courses that I previously purchased are no longer in the my learning section and if I search I’m asked to purchase the course that I’ve previously purchased! I don’t think I’ll continue using Udemy as a learning platform in the future, a major reason why I use Udemy is to have course access on the go and the app is simply not functional is this regard.","authorHash":"df05a86b461828d065b7f51a313e646b","rating":1,"offTopic":false},{"id":"11f53786-bc2d-4cdc-b6b1-3f40510d3479","excerpt":"Udemy Online Video Courses — Scam — Have had the Udemy app for a while and finally decide to use it to purchase a class. I kept running into an issue where I couldn’t even begin to start a payment, I kept getting a notice telling me to contact support. There is no actual support. There’s a chatbot that’ll take you  in ","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2024-08-12T22:14:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Scam.","title":"Udemy Online Video Courses — Scam","body":"Have had the Udemy app for a while and finally decide to use it to purchase a class. I kept running into an issue where I couldn’t even begin to start a payment, I kept getting a notice telling me to contact support. There is no actual support. There’s a chatbot that’ll take you  in circles and a slew of help articles, none of which answered my issue. When I tried to contact an actual person to finally get help I discovered there is no customer service. There isn’t any person to talk to. You’re only option is a chatbot that takes you in circles. So grateful I never managed to pay for the class. If a business won’t back up there product with efficient service/help if you should need it they are literally just out to get your money. I’d say avoid.  I’ve already deleted the app and will try another that actually has faith in their product.","authorHash":"b215fb4d2b18d0665000d709685337b4","rating":1,"offTopic":false},{"id":"f3e904f2-cab7-4e19-ae3d-117138d99c15","excerpt":"Udemy Online Video Courses — Total Waste — Paid for 2 courses. Only received one. Their customer service would be a total joke IF IT EXISTED! Absolutely zero ways to actually reach anyone. Then the app logged me out & gives me an error message logging back in & I already know there’s no customer support so I can’t do a","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2024-03-24T00:07:03.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Total Waste.","title":"Udemy Online Video Courses — Total Waste","body":"Paid for 2 courses. Only received one. Their customer service would be a total joke IF IT EXISTED! Absolutely zero ways to actually reach anyone. Then the app logged me out & gives me an error message logging back in & I already know there’s no customer support so I can’t do anything about it. So I lost the other course I paid for. Not to mention these certificates don’t mean anything to any legitimate company. Total waste in every aspect","authorHash":"6e7d4851206987dec41de8adbca036df","rating":1,"offTopic":false},{"id":"f84a8cee-f916-4c17-86a9-b69a92cc1559","excerpt":"Udemy Online Video Courses — App is not working properly — I use to love this app but it is not loading properly anymore. I can’t access my wishlist anymore.  The worse part is that I just made a purchase, got charged and didn’t get the class added to my learning queue. So I just paid for nothing! You guys have no cust","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"request","weight":0.49666667,"occurredAt":"2025-01-10T02:25:40.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"praise","painScore":0,"sentiment":0.25,"confidence":0.49666667,"matchedPatterns":["praise","product:Udemy Online Video Courses"],"statement":"I use to love this app but it is not loading properly anymore.","title":"Udemy Online Video Courses — App is not working properly","body":"I use to love this app but it is not loading properly anymore. I can’t access my wishlist anymore.  The worse part is that I just made a purchase, got charged and didn’t get the class added to my learning queue. So I just paid for nothing! You guys have no customer services that I can find… I just disputed with Apple. Will see what happens. It is not right to charge me and not give me the course!","authorHash":"86034acfd18fdb562c9a1ea10bf64bc9","rating":1,"offTopic":false},{"id":"a350c039-a544-4fe3-84e1-6c97364f8a31","excerpt":"Udemy Online Video Courses — Great Courses, Terrible App — I have watched so many courses on Udemy over the past few years, but since I have recently moved house I wanted to enjoy watching the videos on my train commute to work...\n\nWhen attempting to play video on mobile data, it won’t only not load the videos, but reg","url":"https://apps.apple.com/gb/app/id562413829?see-all=reviews","role":"pain","weight":0.4848682,"occurredAt":"2019-02-03T15:40:05.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Course platforms","intent":"other","painScore":0.275969,"sentiment":-0.68992245,"confidence":0.38,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Very poor app and totally unusable, which is a real shame cause I really need it to work!","title":"Udemy Online Video Courses — Great Courses, Terrible App","body":"I have watched so many courses on Udemy over the past few years, but since I have recently moved house I wanted to enjoy watching the videos on my train commute to work...\n\nWhen attempting to play video on mobile data, it won’t only not load the videos, but regularly freezes the app. I have attempted to download complete courses for offline viewing when I am on my home WiFi, but they will not download.\n\nVery poor app and totally unusable, which is a real shame cause I really need it to work!","authorHash":"f4af023ec5edd3fb6ed053ccf3198547","rating":1,"offTopic":false},{"id":"a83e9382-2f95-454a-8e8e-bb7986eb4fb9","excerpt":"Udemy Online Video Courses — Broken & unusable — This app used to be pretty good. Now, it’s literally unusable. It lists only two courses I’ve purchased—despite the fact that, when I dig into the settings, it shows that it has downloaded copies of several more… of course, it won’t let me watch those videos, but they’re","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.47866666,"occurredAt":"2026-08-23T02:08:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.359,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Broken & unusable.","title":"Udemy Online Video Courses — Broken & unusable","body":"This app used to be pretty good. Now, it’s literally unusable. It lists only two courses I’ve purchased—despite the fact that, when I dig into the settings, it shows that it has downloaded copies of several more… of course, it won’t let me watch those videos, but they’re still taking up space on my phone! Worse than worthless.","authorHash":"2076c3e5f86c9c0b69a88c35772faf68","rating":1,"offTopic":false},{"id":"c4ac4e54-6fc3-4337-b67d-a4fa4a4454d4","excerpt":"Udemy Online Video Courses — Good content but app sucks — Really choppy UI, so buggy and laggy. \n\nIf I open after a couple of months, the courses show up but not even a single lesson runs without an error. I had to think for myself what is wrong and I realised the auth token might have expired but the app could be show","url":"https://apps.apple.com/au/app/id562413829?see-all=reviews","role":"pain","weight":0.47771427,"occurredAt":"2026-08-01T10:20:30.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Course platforms","intent":"other","painScore":0.25714287,"sentiment":-0.64285713,"confidence":0.38,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Really choppy UI, so buggy and laggy.","title":"Udemy Online Video Courses — Good content but app sucks","body":"Really choppy UI, so buggy and laggy. \n\nIf I open after a couple of months, the courses show up but not even a single lesson runs without an error. I had to think for myself what is wrong and I realised the auth token might have expired but the app could be showing content from cache. And after logging out and logging back in, it works. \n\nThe scroll is horrendous. Lags like hell. Please fix the app performance. Some of these issues are so obvious on first use of the app, I wonder how it passes internal QA release after release.","authorHash":"05030c3e49741befbc9245c7a38d298c","rating":1,"offTopic":false},{"id":"90285871-3cec-4d51-ac93-104bd83648f7","excerpt":"Udemy Online Video Courses — Don’t bother downloading — The courses are fine, but this is one of the worst apps I’ve used. All the 5 star reviews are from 5+ years ago when someone competent worked on the app. Since then:\nRegularly won’t play even downloaded videos.\nKeeps trying to continue a course I completed some ti","url":"https://apps.apple.com/au/app/id562413829?see-all=reviews","role":"pain","weight":0.47672728,"occurredAt":"2026-05-03T13:19:54.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Course platforms","intent":"other","painScore":0.25454545,"sentiment":-0.6363636,"confidence":0.38,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"The courses are fine, but this is one of the worst apps I’ve used.","title":"Udemy Online Video Courses — Don’t bother downloading","body":"The courses are fine, but this is one of the worst apps I’ve used. All the 5 star reviews are from 5+ years ago when someone competent worked on the app. Since then:\nRegularly won’t play even downloaded videos.\nKeeps trying to continue a course I completed some time ago, not remembering what I was viewing 1 hour ago.\nSome videos refuse to play sound in the app, only working in a browser.\nMany courses have simple coding exercises that would work fine on a tablet but are not supported.\nAds sometimes play even in courses I paid for.\n\nThis app is now clearly barely even an afterthought to Udemy.","authorHash":"4b93698232f7a67a7ba25ae2aa1ad2aa","rating":1,"offTopic":false},{"id":"1b9554ed-cabc-413e-9c77-104f9fb7f26c","excerpt":"Udemy Online Video Courses — Scam, Buggy and low quality app and content — App is buggy. Downloaded videos don’t work unless you have a good network connection… which defeats the entire purpose of downloading. When the network connection is not good the app bugs out and things just break. The video quality is low, and ","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.43765518,"occurredAt":"2024-05-30T23:23:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"other","painScore":0.15172414,"sentiment":-0.37931034,"confidence":0.38,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Scam, Buggy and low quality app and content.","title":"Udemy Online Video Courses — Scam, Buggy and low quality app and content","body":"App is buggy. Downloaded videos don’t work unless you have a good network connection… which defeats the entire purpose of downloading. When the network connection is not good the app bugs out and things just break. The video quality is low, and definitely not 4k which is standard these days. Very few courses with good content and the real price for a course is $10 and you have to wait for their constant promotions to get it.\n\nAlso they billed me before the free trial ended, scam.","authorHash":"48efaeaca3c87172ac6b6c072087a4a7","rating":1,"offTopic":false},{"id":"fc5feefd-01ab-421f-9f7f-39dc54bc2b72","excerpt":"Udemy Online Video Courses — Poor app performance — For an app who's sole purpose is to have the videos playing properly, it can't even do that. For days i haven't been able to play ANY videos through the app. i have to play the videos from my browser.\n\nUdemy, if you're taking this much $$$ from us for your courses, th","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"request","weight":0.42245924,"occurredAt":"2026-08-15T03:04:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"other","painScore":0.057142857,"sentiment":-0.14285715,"confidence":0.3996236,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Poor app performance.","title":"Udemy Online Video Courses — Poor app performance","body":"For an app who's sole purpose is to have the videos playing properly, it can't even do that. For days i haven't been able to play ANY videos through the app. i have to play the videos from my browser.\n\nUdemy, if you're taking this much $$$ from us for your courses, the least you can do is atleast make a good UI and have it be FUNCTIONAL. It's the bare minimum","authorHash":"d326931eb00d9675a45ed14d3496d0fc","rating":1,"offTopic":false},{"id":"99dd57e6-ee0d-41f7-9391-c3cc66cb41ce","excerpt":"Udemy Online Video Courses — Should be smooth and painless... — ...but it isn’t. Quick to take the money, but gets stuck ‘processing’ and purchased courses don’t show up.\n\nContent is very variable in quality compared to other learning systems. Curation and quality control should be significantly improved.\n\nHowever, the","url":"https://apps.apple.com/gb/app/id562413829?see-all=reviews","role":"request","weight":0.4104,"occurredAt":"2019-02-24T10:03:03.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Course platforms","intent":"other","painScore":0.08,"sentiment":-0.2,"confidence":0.38,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Quick to take the money, but gets stuck ‘processing’ and purchased courses don’t show up.","title":"Udemy Online Video Courses — Should be smooth and painless...","body":"...but it isn’t. Quick to take the money, but gets stuck ‘processing’ and purchased courses don’t show up.\n\nContent is very variable in quality compared to other learning systems. Curation and quality control should be significantly improved.\n\nHowever, there are some really good courses, so worth to put up with the terrible quality of the app.","authorHash":"c909834e0a059c242c239fdd7c414786","rating":2,"offTopic":false},{"id":"2eead947-1205-434e-a914-f9a308e814f6","excerpt":"Udemy Online Video Courses — App never works for me — Whenever I try to use the app to learn things it doesn’t honor my subscription. It always says I have to purchase a class but when I go online through a web browser I can do all the things I couldn’t in the app. I also can’t search for anything in the app bc it give","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.40823334,"occurredAt":"2026-09-15T13:06:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"other","painScore":0.23333333,"sentiment":-0.5833333,"confidence":0.331,"matchedPatterns":["solution:app"],"statement":"I also can’t search for anything in the app bc it gives me an error every time.","title":"Udemy Online Video Courses — App never works for me","body":"Whenever I try to use the app to learn things it doesn’t honor my subscription. It always says I have to purchase a class but when I go online through a web browser I can do all the things I couldn’t in the app. I also can’t search for anything in the app bc it gives me an error every time.","authorHash":"40de2d61435eee2d9e70433753dffde6","rating":1,"offTopic":false},{"id":"e51a05a4-811b-4fe2-b55e-a84a167a9a3c","excerpt":"Udemy Online Video Courses — Awful app. — I have about 7-10 courses I purchased, but because of the app I'm unable to download course like a the other users complaining here. It seems they have be aware for months about download issues! Such a big let down. I definitely won't buy any more courses.","url":"https://apps.apple.com/gb/app/id562413829?see-all=reviews","role":"pain","weight":0.405825,"occurredAt":"2019-02-17T21:01:23.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Course platforms","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.289875,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Awful app..","title":"Udemy Online Video Courses — Awful app.","body":"I have about 7-10 courses I purchased, but because of the app I'm unable to download course like a the other users complaining here. It seems they have be aware for months about download issues! Such a big let down. I definitely won't buy any more courses.","authorHash":"874c367c6b9f0c7d59a55ace6998451e","rating":1,"offTopic":false},{"id":"487a1ecd-53e4-47fe-b637-4dee48afedec","excerpt":"Udemy Online Video Courses — Extremely buggy — The app is extremely buggy, it lags so can’t stroll, every time I select down load course and go back to it, it has defaulted to not download. When I have downloaded the course it deletes the file so I have to download it again. Poop user experience.","url":"https://apps.apple.com/gb/app/id562413829?see-all=reviews","role":"pain","weight":0.4046,"occurredAt":"2019-01-06T21:27:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Course platforms","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.289,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Extremely buggy.","title":"Udemy Online Video Courses — Extremely buggy","body":"The app is extremely buggy, it lags so can’t stroll, every time I select down load course and go back to it, it has defaulted to not download. When I have downloaded the course it deletes the file so I have to download it again. Poop user experience.","authorHash":"d3648349d95a28b9f7100ad02d992802","rating":1,"offTopic":false},{"id":"6c3ef80f-bf6f-476a-be0a-317594e1c39a","excerpt":"Udemy Online Video Courses — A lot of issues — It was one of my top app but since 1 month I’m having a lot of problems from the app on the iPhone. I bought an expensive course and till that day it didn’t download, I have to watch it from the website. That’s so disappointing.\nPls fix the app.","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.398475,"occurredAt":"2025-03-02T16:34:42.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.284625,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"I bought an expensive course and till that day it didn’t download, I have to watch it from the website.","title":"Udemy Online Video Courses — A lot of issues","body":"It was one of my top app but since 1 month I’m having a lot of problems from the app on the iPhone. I bought an expensive course and till that day it didn’t download, I have to watch it from the website. That’s so disappointing.\nPls fix the app.","authorHash":"238b2ebb42174d78e083bd6d64bd04c0","rating":3,"offTopic":false},{"id":"e356a487-4b6e-42b6-80de-e5247bd81b8c","excerpt":"Udemy Online Video Courses — Useless — The app frequently fails to work: often won’t play videos, skips over videos, doesn’t list all subscribed courses, and skips over quizzes. Frequently requires killing off or deleting and reinstalling.\n\nBetter off using the website instead.","url":"https://apps.apple.com/gb/app/id562413829?see-all=reviews","role":"pain","weight":0.38009998,"occurredAt":"2026-02-11T17:50:41.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Course platforms","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2715,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Useless.","title":"Udemy Online Video Courses — Useless","body":"The app frequently fails to work: often won’t play videos, skips over videos, doesn’t list all subscribed courses, and skips over quizzes. Frequently requires killing off or deleting and reinstalling.\n\nBetter off using the website instead.","authorHash":"23b0873ca55e75a4cff30a36840b055f","rating":1,"offTopic":false},{"id":"55caa396-fa91-4bcb-b005-165b561f4771","excerpt":"Udemy Online Video Courses — Junk app — This review is for the garbage app that doesn’t work. \n\nI like the online courses, but I can only play them on my PC or a tiny phone screen. Airplay never starts the video. \n\nWhy do they not have a dedicated app? \n\nVery disappointing.","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"pain","weight":0.369075,"occurredAt":"2025-01-15T00:07:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.263625,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"This review is for the garbage app that doesn’t work.","title":"Udemy Online Video Courses — Junk app","body":"This review is for the garbage app that doesn’t work. \n\nI like the online courses, but I can only play them on my PC or a tiny phone screen. Airplay never starts the video. \n\nWhy do they not have a dedicated app? \n\nVery disappointing.","authorHash":"ebbe2ef28e69126449a66002d9ca9bb9","rating":1,"offTopic":false},{"id":"d849bdbc-64d2-4031-9eae-6f8e44712c02","excerpt":"Udemy Online Video Courses — Good site, severely disappointing app — It. Just. Doesnt. Work. So sad that everything about it is amazing except the app. They have amazing courses, but cant hire coders who can make an app that can do its job. Just so so disappointed that a learning app is this crappy.","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"request","weight":0.344125,"occurredAt":"2024-11-08T17:36:17.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"other","painScore":0,"sentiment":0.23809524,"confidence":0.344125,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Just so so disappointed that a learning app is this crappy.","title":"Udemy Online Video Courses — Good site, severely disappointing app","body":"It. Just. Doesnt. Work. So sad that everything about it is amazing except the app. They have amazing courses, but cant hire coders who can make an app that can do its job. Just so so disappointed that a learning app is this crappy.","authorHash":"075a9b346fde0246d66d166fa9bcb93d","rating":1,"offTopic":false},{"id":"531de927-47fd-4065-bf82-0f94daf91dc6","excerpt":"Udemy Online Video Courses — Poor App — Used to be good app but now I need a course just to find the courses I have purchased and use the downloads. Waste of money.","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"request","weight":0.34136418,"occurredAt":"2026-07-23T12:01:26.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"problem_report","painScore":0.18,"sentiment":0.5,"confidence":0.28929168,"matchedPatterns":["i_need","solution:app"],"statement":"Used to be good app but now I need a course just to find the courses I have purchased and use the downloads.","title":"Udemy Online Video Courses — Poor App","body":"Used to be good app but now I need a course just to find the courses I have purchased and use the downloads. Waste of money.","authorHash":"09475e0a283821f5f8467ad7e094e8f8","rating":1,"offTopic":false},{"id":"390244ac-e7a2-49fb-8bf8-59d004402209","excerpt":"Udemy Online Video Courses — Good courses, the app is horrible — .","url":"https://apps.apple.com/au/app/id562413829?see-all=reviews","role":"pain","weight":0.3344868,"occurredAt":"2026-05-02T18:21:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Course platforms","intent":"problem_report","painScore":0.6433333,"sentiment":-0.33333334,"confidence":0.20354167,"matchedPatterns":["terrible","product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Good courses, the app is horrible.","title":"Udemy Online Video Courses — Good courses, the app is horrible","body":".","authorHash":"54d24915d0e930cf1902ce77381740bd","rating":1,"offTopic":false},{"id":"38577229-423d-4059-b200-b9cecec13ebe","excerpt":"Udemy Online Video Courses — Useless app — As of November 04, 2024 this app is not working on iPad, it used to be great but it looks that the developers are not paying attention to it, content does not loads, I don’t even know why the have it on the app store","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"request","weight":0.33291,"occurredAt":"2024-11-04T22:52:18.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"other","painScore":0.08,"sentiment":-0.2,"confidence":0.30825,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Useless app.","title":"Udemy Online Video Courses — Useless app","body":"As of November 04, 2024 this app is not working on iPad, it used to be great but it looks that the developers are not paying attention to it, content does not loads, I don’t even know why the have it on the app store","authorHash":"73dc56e3b7ab3a18dbca9f4b246cece8","rating":1,"offTopic":false},{"id":"1a912d2e-f561-459c-9a86-f1c7a510e6ad","excerpt":"Udemy Online Video Courses — Unresponsive and painful — Works fine until you want to download content to view offline. It’s also unresponsive when you navigate or want to pause. I’m really enjoying the content but the user experience of UDEMY is shocking!!","url":"https://apps.apple.com/gb/app/id562413829?see-all=reviews","role":"pain","weight":0.33055148,"occurredAt":"2019-01-14T18:31:13.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Course platforms","intent":"other","painScore":0.30588236,"sentiment":-0.7647059,"confidence":0.253125,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Unresponsive and painful.","title":"Udemy Online Video Courses — Unresponsive and painful","body":"Works fine until you want to download content to view offline. It’s also unresponsive when you navigate or want to pause. I’m really enjoying the content but the user experience of UDEMY is shocking!!","authorHash":"0105298ac2dc5e426ef5a374491b325c","rating":1,"offTopic":false},{"id":"ce39687b-2eb7-40ea-a714-1fd1a70017fc","excerpt":"Udemy Online Video Courses — Garbage — Worse app on the App Store, courses won’t load, videos won’t play, no stop errors. Can’t use the app at all.","url":"https://apps.apple.com/ca/app/id562413829?see-all=reviews","role":"pain","weight":0.32182303,"occurredAt":"2025-03-25T16:23:05.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Course platforms","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2298736,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Garbage.","title":"Udemy Online Video Courses — Garbage","body":"Worse app on the App Store, courses won’t load, videos won’t play, no stop errors. Can’t use the app at all.","authorHash":"dc4a8cd30211c300122baf72dae4b065","rating":1,"offTopic":false},{"id":"c899d915-0269-484e-862a-c0d6b9336f34","excerpt":"Udemy Online Video Courses — Amazing Company, Terrible App — Since downloading the app 2 years ago or so, it has gotten progressively worse. The saving grace was being able to cast to my tv, and now I can’t do that anymore either. Udemy, you have so much money, I know because I’ve handed you plenty myself. Do better.","url":"https://apps.apple.com/us/app/id562413829?see-all=reviews","role":"request","weight":0.3185523,"occurredAt":"2024-12-30T13:59:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Course platforms","intent":"other","painScore":0.036363635,"sentiment":-0.09090909,"confidence":0.307375,"matchedPatterns":["product:Udemy Online Video Courses"],"statement":"Udemy Online Video Courses — Amazing Company, Terrible App.","title":"Udemy Online Video Courses — Amazing Company, Terrible App","body":"Since downloading the app 2 years ago or so, it has gotten progressively worse. The saving grace was being able to cast to my tv, and now I can’t do that anymore either. Udemy, you have so much money, I know because I’ve handed you plenty myself. Do better.","authorHash":"fefc86ecc05d3b4ec65cbc1b64fcc776","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":66}],"total":66}}