{"data":{"items":[{"id":"a068f27b-d608-4d8a-b14d-dcf4d84494a0","excerpt":"Spark Mail: AI Email Assistant — Something is wrong at Spark — I’ve been using this email client for years (generally happily except for when it occasionally signs itself out and needs a new app-specific password in the middle of my work day) but over the last few weeks it’s arbitrarily decided to not send emails I’ve ","url":"https://apps.apple.com/us/app/id997102246?see-all=reviews","role":"pain","weight":0.96353334,"occurredAt":"2025-09-01T17:26:27.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"problem_report","painScore":0.94,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["i_hate","product:Spark Mail"],"statement":"I hate to do it but I think I have to stop using this app.","title":"Spark Mail: AI Email Assistant — Something is wrong at Spark","body":"I’ve been using this email client for years (generally happily except for when it occasionally signs itself out and needs a new app-specific password in the middle of my work day) but over the last few weeks it’s arbitrarily decided to not send emails I’ve hit “send” on and then hours later I received an alert that it didn’t send an email it claimed to have already sent - now sitting in my outbox. Some of these have been time-sensitive work-related emails. \n\nAdditionally, loading emails has recently begun to take an extraordinary amount of time. I hate to do it but I think I have to stop using this app.","authorHash":"99af80dd4ae500990c65de57915d1f4c","rating":1,"offTopic":false},{"id":"ea593daf-d892-4604-b5ea-d5f5c216553e","excerpt":"Spark Mail: AI Email Assistant — Good but not for everyday use — Spark is a great tool to go through large number of emails quickly in organised manner. It categorises emails automatically first so that you can tackle similar types at one go, and then also offers vastly customisable filters to nail your niche needs per","url":"https://apps.apple.com/au/app/id997102246?see-all=reviews","role":"pain","weight":0.76410955,"occurredAt":"2019-06-15T01:09:52.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Email clients","intent":"problem_report","painScore":0.48,"sentiment":0.33333334,"confidence":0.51629025,"matchedPatterns":["frustrating","product:Spark Mail"],"statement":"All these add up to highly frustrating experience if you want Spark to completely replace your previous email client.","title":"Spark Mail: AI Email Assistant — Good but not for everyday use","body":"Spark is a great tool to go through large number of emails quickly in organised manner. It categorises emails automatically first so that you can tackle similar types at one go, and then also offers vastly customisable filters to nail your niche needs perfectly.\n\nHowever the biggest downfall for Spark is that it isn’t fast enough for everyday use. Spark can take sometimes up to few hours to realise there is a new email in inbox compared to other email clients. Also even if the app knows there are new emails by way of notification, for it will not download the contents of the email until user opens and refreshes inbox - which can take up to a minute of your time staring at the spinning wheel. Even afterwards, Spark will frequently fail retrieving the email contents and all I get is the title of the email. All these add up to highly frustrating experience if you want Spark to completely replace your previous email client.","authorHash":"f7ff7306efb8201e2764126dc8b81ab3","rating":3,"offTopic":true},{"id":"af9abb5b-21d6-4d9f-90cb-51dbcdd74a68","excerpt":"Spark Mail: AI Email Assistant — Update broke app again! — The more you update this app, the more broken it becomes.\nLoading is slow, and push notification is broken.\nWhat are you even trying to do???","url":"https://apps.apple.com/au/app/id997102246?see-all=reviews","role":"pain","weight":0.7129871,"occurredAt":"2026-09-16T07:49:29.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Email clients","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.37329167,"matchedPatterns":["terrible","product:Spark Mail"],"statement":"Loading is slow, and push notification is broken.","title":"Spark Mail: AI Email Assistant — Update broke app again!","body":"The more you update this app, the more broken it becomes.\nLoading is slow, and push notification is broken.\nWhat are you even trying to do???","authorHash":"785a2bd217dedd68c6e2d8dadeadddb9","rating":1,"offTopic":false},{"id":"8273def2-2137-46bc-9bc1-666e16044373","excerpt":"Spark Mail: AI Email Assistant — Log in fails — My inbox keeps disappearing it’s annoying, if there’s no work around I’ll be looking for a different app","url":"https://apps.apple.com/au/app/id997102246?see-all=reviews","role":"demand","weight":0.6722792,"occurredAt":"2018-12-04T19:45:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Email clients","intent":"tool_discovery","painScore":0.7,"sentiment":-1,"confidence":0.39545834,"matchedPatterns":["looking_for","frustrating","product:Spark Mail"],"statement":"My inbox keeps disappearing it’s annoying, if there’s no work around I’ll be looking for a different app","title":"Spark Mail: AI Email Assistant — Log in fails","body":"My inbox keeps disappearing it’s annoying, if there’s no work around I’ll be looking for a different app","authorHash":"ddbc527c43e52a6dc5080bc72b09103b","rating":1,"offTopic":false},{"id":"fd4ca61a-2a5a-404d-9fdd-d99e9e9a4c80","excerpt":"Spark Mail: AI Email Assistant — Broken — Post iOS 26, and glass update, the app keeps crashing and doesn’t load emails fully.","url":"https://apps.apple.com/us/app/id997102246?see-all=reviews","role":"pain","weight":0.53983134,"occurredAt":"2025-09-28T14:44:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.28714433,"matchedPatterns":["keeps_failing","product:Spark Mail"],"statement":"Post iOS 26, and glass update, the app keeps crashing and doesn’t load emails fully.","title":"Spark Mail: AI Email Assistant — Broken","body":"Post iOS 26, and glass update, the app keeps crashing and doesn’t load emails fully.","authorHash":"459393320c6501ee16b8cff4b6dbacf6","rating":3,"offTopic":false},{"id":"305d313e-b6a1-47df-bfd1-d73741db2b9f","excerpt":"Spark Mail: AI Email Assistant — Another app ruined by AI — Honestly the best email app I’ve ever used. I’ve used it for years and it’s been brilliant. But having banners and popups constantly nagging me to use their AI has turned me off it. I’m now looking for an alternative that does more or less what Spark does but ","url":"https://apps.apple.com/au/app/id997102246?see-all=reviews","role":"demand","weight":0.52784663,"occurredAt":"2026-07-27T03:11:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Email clients","intent":"tool_discovery","painScore":0.12,"sentiment":0.6666667,"confidence":0.47129166,"matchedPatterns":["looking_for","product:Spark Mail"],"statement":"I’m now looking for an alternative that does more or less what Spark does but doesn’t endlessly harass me about using AI features.","title":"Spark Mail: AI Email Assistant — Another app ruined by AI","body":"Honestly the best email app I’ve ever used. I’ve used it for years and it’s been brilliant. But having banners and popups constantly nagging me to use their AI has turned me off it. I’m now looking for an alternative that does more or less what Spark does but doesn’t endlessly harass me about using AI features.","authorHash":"94d0f795b6fa5992343be111f37c4cc7","rating":2,"offTopic":false},{"id":"fcc07b66-93ae-44ee-8868-8b54198bdc66","excerpt":"Spark Mail: AI Email Assistant — Too much bloat — I initially switched to spark for a simple email inbox that was not gmail. Over the years and many redesigns, Spark has made their app much more complicated. With every update, I waste a few minutes trying to figure out how to disable some new AI feature and obtrusive i","url":"https://apps.apple.com/us/app/id997102246?see-all=reviews","role":"pain","weight":0.4712,"occurredAt":"2025-09-10T01:39:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"other","painScore":0.24,"sentiment":-0.6,"confidence":0.38,"matchedPatterns":["product:Spark Mail"],"statement":"With every update, I waste a few minutes trying to figure out how to disable some new AI feature and obtrusive inbox sorter.","title":"Spark Mail: AI Email Assistant — Too much bloat","body":"I initially switched to spark for a simple email inbox that was not gmail. Over the years and many redesigns, Spark has made their app much more complicated. With every update, I waste a few minutes trying to figure out how to disable some new AI feature and obtrusive inbox sorter. Many of these features appear with unskippable popups. I suppose this is the way technology is going...","authorHash":"4fec936e3c69f4cad7ebf1a07dd7848b","rating":2,"offTopic":false},{"id":"bfac3a49-92e7-421d-b33d-f72e9d3cfad7","excerpt":"Spark Mail: AI Email Assistant — Bloat bloat bloat. Unreliable. — Never mind the terrible bloat this app has taken on over the years, it’s become more and more unreliable. I cannot count how many emails I have missed due to the app being broken and not notifying me of email arrivals. Randomly it will start working agai","url":"https://apps.apple.com/us/app/id997102246?see-all=reviews","role":"pain","weight":0.4479149,"occurredAt":"2025-09-25T20:43:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"other","painScore":0.17872341,"sentiment":-0.44680852,"confidence":0.38,"matchedPatterns":["product:Spark Mail"],"statement":"I cannot count how many emails I have missed due to the app being broken and not notifying me of email arrivals.","title":"Spark Mail: AI Email Assistant — Bloat bloat bloat. Unreliable.","body":"Never mind the terrible bloat this app has taken on over the years, it’s become more and more unreliable. I cannot count how many emails I have missed due to the app being broken and not notifying me of email arrivals. Randomly it will start working again. Then stop again. I’m over it. Don’t bother. Use the stock app instead. It’s basic but it works and always does.","authorHash":"ecb8656b91aec0c4be0a9384f617fcfe","rating":1,"offTopic":false},{"id":"a946539e-a2fd-4715-87c9-f27475c9b034","excerpt":"Spark Mail: AI Email Assistant — Crippling updates — Last update crippled the app for me. The app hangs, randomly locks up, fails to open mail or delete mail. I’m doing a lookup on 8 or more imap accounts and it’s now useless.\n\nThis is happens every 3 or 4 updates. One of the first ones totally crippled the app. Had to","url":"https://apps.apple.com/au/app/id997102246?see-all=reviews","role":"pain","weight":0.44514287,"occurredAt":"2019-01-25T07:18:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Email clients","intent":"other","painScore":0.17142858,"sentiment":-0.42857143,"confidence":0.38,"matchedPatterns":["product:Spark Mail"],"statement":"I’m doing a lookup on 8 or more imap accounts and it’s now useless.","title":"Spark Mail: AI Email Assistant — Crippling updates","body":"Last update crippled the app for me. The app hangs, randomly locks up, fails to open mail or delete mail. I’m doing a lookup on 8 or more imap accounts and it’s now useless.\n\nThis is happens every 3 or 4 updates. One of the first ones totally crippled the app. Had to delete the app and rebuild the accounts. Not cool. I’m gonna try another app now and hope got the best.","authorHash":"5234a8d6da608f32e9edc36244ec96ab","rating":1,"offTopic":false},{"id":"255b3bac-a87b-4675-8235-dae6101b7fbd","excerpt":"Spark Mail: AI Email Assistant — Slow — I have used this program for a number of years and have loved it - until recently it worked very well, I am now finding the Mail app on my iPhone is outperforming this one - sometimes I have to wait for 30 mins after I have received the email on Mail to receive it on Spark.. it c","url":"https://apps.apple.com/au/app/id997102246?see-all=reviews","role":"request","weight":0.40533334,"occurredAt":"2018-11-29T20:05:44.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Email clients","intent":"other","painScore":0.06666667,"sentiment":-0.16666667,"confidence":0.38,"matchedPatterns":["product:Spark Mail"],"statement":"not able to move emails to folders like I used to be able too either - just a bit disappointing...","title":"Spark Mail: AI Email Assistant — Slow","body":"I have used this program for a number of years and have loved it - until recently it worked very well, I am now finding the Mail app on my iPhone is outperforming this one - sometimes I have to wait for 30 mins after I have received the email on Mail to receive it on Spark.. it certainly isn’t as user friendly as it used to be.. not able to move emails to folders like I used to be able too either -  just a bit disappointing...","authorHash":"1b76d138f6c50f248fb86b3e54b2056f","rating":2,"offTopic":false},{"id":"16baf580-fa29-4586-a57a-a127bfbdf9a5","excerpt":"Spark Mail: AI Email Assistant — Crash on open - completely unusable — I’ve been using Spark for years - in the last 2 weeks it’s been crashing so badly and completely unusable. Now, it crashes whenever I try to open the app. So sad, have to switch to GMail","url":"https://apps.apple.com/us/app/id997102246?see-all=reviews","role":"pain","weight":0.38307306,"occurredAt":"2025-10-01T12:51:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.27362362,"matchedPatterns":["product:Spark Mail"],"statement":"Spark Mail: AI Email Assistant — Crash on open - completely unusable.","title":"Spark Mail: AI Email Assistant — Crash on open - completely unusable","body":"I’ve been using Spark for years - in the last 2 weeks it’s been crashing so badly and completely unusable. Now, it crashes whenever I try to open the app. So sad, have to switch to GMail","authorHash":"aec2ff9b6f980929d2a19ddb2531546f","rating":1,"offTopic":false},{"id":"b09e7565-4165-41ab-9e04-e64931c11806","excerpt":"Spark Mail: AI Email Assistant — Slow and VPN  issues — I’ve been using Spark for a while and generally liked it. But now it’s very slow to load emails and won’t get my email when I have my VPN. Why has there been a degrading of capability? If this continues it’s goodbye Spark","url":"https://apps.apple.com/au/app/id997102246?see-all=reviews","role":"pain","weight":0.378875,"occurredAt":"2019-08-08T06:04:01.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Email clients","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.270625,"matchedPatterns":["product:Spark Mail"],"statement":"Spark Mail: AI Email Assistant — Slow and VPN issues.","title":"Spark Mail: AI Email Assistant — Slow and VPN  issues","body":"I’ve been using Spark for a while and generally liked it. But now it’s very slow to load emails and won’t get my email when I have my VPN. Why has there been a degrading of capability? If this continues it’s goodbye Spark","authorHash":"174e75cfbe9dfee36a1bdf6985f3855e","rating":2,"offTopic":false},{"id":"53aed542-0022-42a8-98b2-6232b5b19882","excerpt":"Spark Mail: AI Email Assistant — Bloat killed it for me — I used Spark for a few years and finally determined that apple mail is better for me, not because apple mail has been improved but because Spark has become more bloated. Every day I do two things, read emails and delete emails. I want those two things to be simp","url":"https://apps.apple.com/us/app/id997102246?see-all=reviews","role":"pain","weight":0.37513334,"occurredAt":"2025-09-22T02:16:01.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.331,"matchedPatterns":["product:Spark Mail"],"statement":"I used Spark for a few years and finally determined that apple mail is better for me, not because apple mail has been improved but because Spark has become more bloated.","title":"Spark Mail: AI Email Assistant — Bloat killed it for me","body":"I used Spark for a few years and finally determined that apple mail is better for me, not because apple mail has been improved but because Spark has become more bloated. Every day I do two things, read emails and delete emails. I want those two things to be simple and easy.  They aren’t.","authorHash":"abe5740cc600447bd19c8bb67a85b3d8","rating":2,"offTopic":false},{"id":"1dd03010-f652-42d4-ab47-9c29776073ae","excerpt":"Spark Mail: AI Email Assistant — Falling apart at the seams — I don’t know what’s happened over the last couple months but the Microsoft / outlook account integration has been bug after bug, the spark client has become unusable for Microsoft outlook accounts","url":"https://apps.apple.com/au/app/id997102246?see-all=reviews","role":"pain","weight":0.356825,"occurredAt":"2026-07-18T23:50:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Email clients","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.254875,"matchedPatterns":["product:Spark Mail"],"statement":"I don’t know what’s happened over the last couple months but the Microsoft / outlook account integration has been bug after bug, the spark client has become unusable for Microsoft outlook accounts","title":"Spark Mail: AI Email Assistant — Falling apart at the seams","body":"I don’t know what’s happened over the last couple months but the Microsoft / outlook account integration has been bug after bug, the spark client has become unusable for Microsoft outlook accounts","authorHash":"c7a198e1f789c290788942d79373fb14","rating":1,"offTopic":false},{"id":"2ddd4d71-c650-4af5-9e78-0f963669aa18","excerpt":"Spark Mail: AI Email Assistant — Logs out randomly often — A fine app that manages to sort through a lot of the junk but repeatedly logs out for no reason and sometimes doesn’t show any emails when logging back in. I’ve had to contact their help department numerous times.","url":"https://apps.apple.com/au/app/id997102246?see-all=reviews","role":"pain","weight":0.3561667,"occurredAt":"2026-09-08T08:57:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Email clients","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.267125,"matchedPatterns":["product:Spark Mail"],"statement":"A fine app that manages to sort through a lot of the junk but repeatedly logs out for no reason and sometimes doesn’t show any emails when logging back in.","title":"Spark Mail: AI Email Assistant — Logs out randomly often","body":"A fine app that manages to sort through a lot of the junk but repeatedly logs out for no reason and sometimes doesn’t show any emails when logging back in. I’ve had to contact their help department numerous times.","authorHash":"8f85a46f9438ec0e63940b8a31112b05","rating":2,"offTopic":false},{"id":"127c40a4-5011-4a84-abf3-3eadd3f0ab74","excerpt":"Spark Mail: AI Email Assistant — Has become almost unusable!! — Has slowly become worse and worse the last few months, and updates have not helped, \nTakes forever to load emails on devices and PC, \nNow emails being sent struggle to be sent off.  Its sad","url":"https://apps.apple.com/au/app/id997102246?see-all=reviews","role":"pain","weight":0.347025,"occurredAt":"2026-08-20T06:51:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Email clients","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.247875,"matchedPatterns":["product:Spark Mail"],"statement":"Spark Mail: AI Email Assistant — Has become almost unusable!!.","title":"Spark Mail: AI Email Assistant — Has become almost unusable!!","body":"Has slowly become worse and worse the last few months, and updates have not helped, \nTakes forever to load emails on devices and PC, \nNow emails being sent struggle to be sent off.  Its sad","authorHash":"e1876407d859d2a82625a2007a00077a","rating":1,"offTopic":false},{"id":"532db57e-ba77-41e7-a542-d82340879425","excerpt":"Spark Mail: AI Email Assistant — Recent update has broken the app — Microsoft accounts don’t refresh properly and the search feature is completely broken. This app used to be so good but recent update has fried the whole thing. Been a long term user but now it’s gone bad","url":"https://apps.apple.com/au/app/id997102246?see-all=reviews","role":"pain","weight":0.33911845,"occurredAt":"2026-07-19T16:08:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Email clients","intent":"other","painScore":0.2736842,"sentiment":-0.68421054,"confidence":0.26625,"matchedPatterns":["product:Spark Mail"],"statement":"Been a long term user but now it’s gone bad","title":"Spark Mail: AI Email Assistant — Recent update has broken the app","body":"Microsoft accounts don’t refresh properly and the search feature is completely broken. This app used to be so good but recent update has fried the whole thing. Been a long term user but now it’s gone bad","authorHash":"8461849609c9325d931bd7ba43582e3e","rating":3,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":17}],"total":17}}