{"data":{"items":[{"id":"c79eef59-c952-413a-98ed-731503a80297","excerpt":"Notability: AI Notes & Planner — Not honest… — When I purchased the app 3 years ago, it was a full version for a lifetime. Now they named my version classic and they don’t give me the new features. That’s dirty. At the beginning they were generous… They could at least give an option to buy new features. I hate subscrip","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.9414658,"occurredAt":"2026-10-21T23:22:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"problem_report","painScore":0.94,"sentiment":-1,"confidence":0.48529166,"matchedPatterns":["i_hate","product:Notability"],"statement":"I hate subscription will never go that direction.","title":"Notability: AI Notes & Planner — Not honest…","body":"When I purchased the app 3 years ago, it was a full version for a lifetime. Now they named my version classic and they don’t give me the new features. That’s dirty. At the beginning they were generous… They could at least give an option to buy new features. I hate subscription will never go that direction. Check Colla app, better, cheaper…","authorHash":"952c8df8ef351fd1caca2e7ea3fe2833","rating":1,"offTopic":false},{"id":"0d6b3455-341a-4bfe-8bdc-d77797099a1a","excerpt":"Notability: AI Notes & Planner — Bait and switch — I have purchased this app for full price in the past. Now I am unable to use it to edit notes freely as they have changed to a subscription model. \n\nThis is against App Store guidelines section 3.1.2(a) which states that an app switching to a subscription model cannot ","url":"https://apps.apple.com/au/app/id360593530?see-all=reviews","role":"pain","weight":0.5545,"occurredAt":"2023-08-17T09:18:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Notes & documents","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.415875,"matchedPatterns":["product:Notability"],"statement":"Now I am unable to use it to edit notes freely as they have changed to a subscription model.","title":"Notability: AI Notes & Planner — Bait and switch","body":"I have purchased this app for full price in the past. Now I am unable to use it to edit notes freely as they have changed to a subscription model. \n\nThis is against App Store guidelines section 3.1.2(a) which states that an app switching to a subscription model cannot remove features for those who have previously purchased the app.","authorHash":"afd126b372913c54fd072414664c53af","rating":1,"offTopic":false},{"id":"ba7926a0-4598-4b91-9808-719d4a6fbde7","excerpt":"Notability: AI Notes & Planner — Poor subscription model - Update - they rolled back most of this — Update: it has been about three years since this change, and old users got grandfathered into notability classic. I am still unhappy about the constant prompts to upsell old users on new features, but at least they didn’","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-10-04T07:18:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — Poor subscription model - Update - they rolled back most of this.","title":"Notability: AI Notes & Planner — Poor subscription model - Update - they rolled back most of this","body":"Update: it has been about three years since this change, and old users got grandfathered into notability classic. I am still unhappy about the constant prompts to upsell old users on new features, but at least they didn’t claw back the old features. Unfortunately still not super pleased.\n\nIt is not acceptable to force your former paid users of the application into a subscription whatsoever. Uninstalled and moving to OneNote immediately. \n\nIf this move was going to happen, a new version of the app should’ve been made and the old one should’ve been delisted. Forcing all old users onto a subscription is just gross and has turned me off this company and anyone associated with this company for life.","authorHash":"4d929c0c971ef0abfb2fa5fcd122f929","rating":3,"offTopic":false},{"id":"7cbc71c2-e797-4ff0-8b12-127654cecc0b","excerpt":"Notability: AI Notes & Planner — Lovely but… — I have been using the app for a while now with my subscription. And it’s my go-to notebook app. However, I will like some features like ability to insert a table in a document. And it will be nice to be able to customise each page with different templates. I also noticed t","url":"https://apps.apple.com/gb/app/id360593530?see-all=reviews","role":"pain","weight":0.50666666,"occurredAt":"2026-10-03T18:42:16.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Notes & documents","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.38,"matchedPatterns":["product:Notability"],"statement":"It’s sad that despite having the paid version, I am not getting the update for new features because the updates are locked in Notability Cloud.","title":"Notability: AI Notes & Planner — Lovely but…","body":"I have been using the app for a while now with my subscription. And it’s my go-to notebook app. However, I will like some features like ability to insert a table in a document. And it will be nice to be able to customise each page with different templates. I also noticed the recent trend of trying to impose the Notability cloud on customers. It’s sad that despite having the paid version, I am not getting the update for new features because the updates are locked in Notability Cloud. This is unacceptable. Feature updates should be available to everyone, especially paying customers. If this doesn’t change, I will be looking to cancel my subscription soon","authorHash":"f9cc5a7ef754751ca9a1de2ba40e6b8c","rating":2,"offTopic":true},{"id":"f5b18d44-720c-4381-b333-a19f48e0daa5","excerpt":"Notability: AI Notes & Planner — Thieves — As of the new update to Notability (version 11.0), the developer has stated those who purchased the app before it was free will only have the functionality they paid for, for the next year, and will then be downgraded to the free version. This is against App Store guidelines s","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.49016666,"occurredAt":"2026-09-13T14:30:17.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.4325,"matchedPatterns":["product:Notability"],"statement":"This is against App Store guidelines section 3.1.2(a) which states that an app switching to a subscription model cannot remove features for those who have previously purchased the app.","title":"Notability: AI Notes & Planner — Thieves","body":"As of the new update to Notability (version 11.0), the developer has stated those who purchased the app before it was free will only have the functionality they paid for, for the next year, and will then be downgraded to the free version. This is against App Store guidelines section 3.1.2(a) which states that an app switching to a subscription model cannot remove features for those who have previously purchased the app.\n\nEdit: thanks for the reply… five years later.","authorHash":"9755728ae91ea7e1461fd3e37a03ce12","rating":2,"offTopic":false},{"id":"63583b50-9607-4ca7-ba34-e370ea7fc9d3","excerpt":"Notability: AI Notes & Planner — Disgraceful change in terms of use — I am so ******* angry with Notability, I bought the app a couple of years ago and now they are restricting the “number of edits” unless you pay to unlock.\n\nIt’s a disgrace, couldn’t even get through one 2hr meeting until I reached the limit of my “ed","url":"https://apps.apple.com/gb/app/id360593530?see-all=reviews","role":"request","weight":0.43958595,"occurredAt":"2024-05-16T20:37:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Notes & documents","intent":"other","painScore":0.1,"sentiment":-0.25,"confidence":0.3996236,"matchedPatterns":["product:Notability"],"statement":"I am so ******* angry with Notability, I bought the app a couple of years ago and now they are restricting the “number of edits” unless you pay to unlock.","title":"Notability: AI Notes & Planner — Disgraceful change in terms of use","body":"I am so ******* angry with Notability, I bought the app a couple of years ago and now they are restricting the “number of edits” unless you pay to unlock.\n\nIt’s a disgrace, couldn’t even get through one 2hr meeting until I reached the limit of my “edits”\n\nBlatant rip off\n\nGood app but don’t ever ever go there unless you want to be held to ransom","authorHash":"1a33c824bc93f3b033acae2f82410473","rating":1,"offTopic":false},{"id":"a27b19ef-5fcc-4c75-9faa-bb9d0db16e4a","excerpt":"Notability: AI Notes & Planner — Scummy to change model for old customers — Paid for it a few years back. Instead of letting us keep our paid version, they basically changed it to a freemium model and are making us re-pay through the subscription method. Worst!! If that is the case refund our money back.","url":"https://apps.apple.com/ca/app/id360593530?see-all=reviews","role":"pain","weight":0.4144,"occurredAt":"2025-02-14T18:20:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.296,"matchedPatterns":["product:Notability"],"statement":"If that is the case refund our money back.","title":"Notability: AI Notes & Planner — Scummy to change model for old customers","body":"Paid for it a few years back. Instead of letting us keep our paid version, they basically changed it to a freemium model and are making us re-pay through the subscription method. Worst!! If that is the case refund our money back.","authorHash":"7cdae11f34933dce5bcf91a0b1607d74","rating":1,"offTopic":false},{"id":"83026115-f8f2-46b3-a116-6aaa482cd582","excerpt":"Notability: AI Notes & Planner — Unfair Subscriptions — Though as original users we had already paid for lifetime membership of this app, they first switched us to annual subscriptions and now they have upped the pricing! Proceeding to unsubscribe unfortunately.","url":"https://apps.apple.com/ca/app/id360593530?see-all=reviews","role":"pain","weight":0.31004998,"occurredAt":"2024-12-11T22:53:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Notes & documents","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.258375,"matchedPatterns":["product:Notability"],"statement":"Proceeding to unsubscribe unfortunately.","title":"Notability: AI Notes & Planner — Unfair Subscriptions","body":"Though as original users we had already paid for lifetime membership of this app, they first switched us to annual subscriptions and now they have upped the pricing! Proceeding to unsubscribe unfortunately.","authorHash":"b81b1bd4df19fe974ba896657c960419","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":8}],"total":8}}