{"data":{"items":[{"id":"85a0341b-bcf0-4853-9306-726f2e447db3","excerpt":"Rocket Money - Bills & Budgets — Won’t pair with Bank of America — One of the largest banks, and I can’t get it to log in on my IPhone or Android devices. The app is useless if you can’t log in. Every subsequent step is locked behind account access, and there’s no ‘help me I can’t seem to log in’ option to continue","url":"https://apps.apple.com/us/app/id1130616675?see-all=reviews","role":"pain","weight":0.8065771,"occurredAt":"2026-08-26T12:12:35.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Personal finance tools","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.42229167,"matchedPatterns":["terrible","product:Rocket Money"],"statement":"The app is useless if you can’t log in.","title":"Rocket Money - Bills & Budgets — Won’t pair with Bank of America","body":"One of the largest banks, and I can’t get it to log in on my IPhone or Android devices. The app is useless if you can’t log in. Every subsequent step is locked behind account access, and there’s no ‘help me I can’t seem to log in’ option to continue","authorHash":"b192eb5dcdfdfac6cd63a32bc0d965e4","rating":1,"offTopic":false},{"id":"22e7b05d-b587-4a28-a652-550f35fe259a","excerpt":"Rocket Money - Bills & Budgets — This app is terrible — I love when I go on a mobile app on my phone and it tells me there was an error trying to connect me that I need to go to a different browser but then when I do that nothing happens why even have an app if you’re gonna have things like this keeping people from mak","url":"https://apps.apple.com/us/app/id1130616675?see-all=reviews","role":"pain","weight":0.7859987,"occurredAt":"2026-10-31T03:34:32.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Personal finance tools","intent":"problem_report","painScore":0.6023077,"sentiment":-0.23076923,"confidence":0.49054167,"matchedPatterns":["terrible","product:Rocket Money"],"statement":"Rocket Money - Bills & Budgets — This app is terrible.","title":"Rocket Money - Bills & Budgets — This app is terrible","body":"I love when I go on a mobile app on my phone and it tells me there was an error trying to connect me that I need to go to a different browser but then when I do that nothing happens why even have an app if you’re gonna have things like this keeping people from making an account","authorHash":"d2a73a07e087117efdae77b111c42605","rating":1,"offTopic":false},{"id":"f130425c-9a4a-4d9b-9947-48c228734914","excerpt":"Rocket Money - Bills & Budgets — app will not open on my phone. I've uninstalled and reinstalled and it still won't open. can't even cancel my subscription because the app won't open just tried going through the website and it keeps taking me to a page saying \"use the app\". would be nice if I COULD. Please stop forcing","url":"https://play.google.com/store/apps/details?id=com.truebill&hl=en","role":"pain","weight":0.95950145,"occurredAt":"2026-05-06T08:53:48.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Personal finance tools","intent":"feature_request","painScore":0.67,"sentiment":-1,"confidence":0.57455176,"matchedPatterns":["please_add","product:Rocket Money"],"statement":"would be nice if I COULD.","title":"Rocket Money - Bills & Budgets","body":"app will not open on my phone. I've uninstalled and reinstalled and it still won't open. can't even cancel my subscription because the app won't open just tried going through the website and it keeps taking me to a page saying \"use the app\". would be nice if I COULD. Please stop forcing people to download an app when a web browser is more than sufficient.","authorHash":"78be6c25681ce7f70022412085f65515","rating":1,"offTopic":false},{"id":"28459038-51eb-4da4-8648-24c2783d0000","excerpt":"Rocket Money - Bills & Budgets — App is broken — Unable to log into mobile app, the mobile app itself tells me to use the mobile app for best experience. Please fix this!","url":"https://apps.apple.com/us/app/id1130616675?see-all=reviews","role":"pain","weight":0.5835258,"occurredAt":"2026-08-26T14:53:34.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Personal finance tools","intent":"problem_report","painScore":0.68142855,"sentiment":-0.42857143,"confidence":0.34704167,"matchedPatterns":["terrible","product:Rocket Money"],"statement":"Rocket Money - Bills & Budgets — App is broken.","title":"Rocket Money - Bills & Budgets — App is broken","body":"Unable to log into mobile app, the mobile app itself tells me to use the mobile app for best experience. Please fix this!","authorHash":"8c870c2931f0e6746aeb3643549c1d14","rating":1,"offTopic":false},{"id":"bf126a80-b5d4-417c-8f70-7f71a2c5ec93","excerpt":"Rocket Money - Bills & Budgets — App crashes repeatedly on spending tab — The iPhone app crashes\nEvery time I open the spending tab, making the app all but useless. I have 5 bank accounts and 4 credit cards linked. Doesn’t seem like an excessive amount of data to process. App is up to date as is iOS.","url":"https://apps.apple.com/us/app/id1130616675?see-all=reviews","role":"pain","weight":0.40949997,"occurredAt":"2026-10-01T17:26:44.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Personal finance tools","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2925,"matchedPatterns":["product:Rocket Money"],"statement":"The iPhone app crashes Every time I open the spending tab, making the app all but useless.","title":"Rocket Money - Bills & Budgets — App crashes repeatedly on spending tab","body":"The iPhone app crashes\nEvery time I open the spending tab, making the app all but useless. I have 5 bank accounts and 4 credit cards linked. Doesn’t seem like an excessive amount of data to process. App is up to date as is iOS.","authorHash":"5465fb31e03bc2b3581683598e33e204","rating":2,"offTopic":false},{"id":"61ae8fab-1676-44e4-9662-03d9aa226e41","excerpt":"Rocket Money - Bills & Budgets — Won’t update — App lags and won’t update even after uninstalling reinstalling logging out logging in. I pay a subscription and it hasn’t been helpful at all.","url":"https://apps.apple.com/us/app/id1130616675?see-all=reviews","role":"request","weight":0.38693166,"occurredAt":"2026-08-24T14:21:47.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Personal finance tools","intent":"purchase_intent","painScore":0.24,"sentiment":0,"confidence":0.31204167,"matchedPatterns":["would_pay","product:Rocket Money"],"statement":"I pay a subscription and it hasn’t been helpful at all.","title":"Rocket Money - Bills & Budgets — Won’t update","body":"App lags and won’t update even after uninstalling reinstalling logging out logging in. I pay a subscription and it hasn’t been helpful at all.","authorHash":"45f5124babc51e66294bf8bd5fae9ba5","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":5},{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":1}],"total":6}}