{"data":{"items":[{"id":"a6cc2e68-2c47-4150-b949-7f32de8d998d","excerpt":"ScanGuru: PDF Scanner App — Canceling is difficult — Don’t use this app unless you want to waste time trying to cancel the subscription once you’re done with it.  You go to cancel and it says to go to the App Store but no further instruction.","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.6217459,"occurredAt":"2025-05-05T10:55:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"problem_report","painScore":0.45,"sentiment":0,"confidence":0.42879027,"matchedPatterns":["waste_of_time","solution:app"],"statement":"Don’t use this app unless you want to waste time trying to cancel the subscription once you’re done with it.","title":"ScanGuru: PDF Scanner App — Canceling is difficult","body":"Don’t use this app unless you want to waste time trying to cancel the subscription once you’re done with it.  You go to cancel and it says to go to the App Store but no further instruction.","authorHash":"4f3d0ed6f5e370d07fba5a7ba63d474a","rating":1,"offTopic":false},{"id":"6442933f-30c6-410a-bdfb-5994ee5c11b3","excerpt":"ScanGuru: PDF Scanner App — App kept crashing and doesn’t get cancelled — I signed up for the free trial and after scanning everything I need, the app crashed. I tried it again, still crashing. Now that I’m cancelling the free trial, it won’t cancel!!! You better not charge me $6.99 a week from June 6! I screen recorde","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.50666666,"occurredAt":"2023-06-03T14:01:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.38,"matchedPatterns":["product:ScanGuru"],"statement":"ScanGuru: PDF Scanner App — App kept crashing and doesn’t get cancelled.","title":"ScanGuru: PDF Scanner App — App kept crashing and doesn’t get cancelled","body":"I signed up for the free trial and after scanning everything I need, the app crashed. I tried it again, still crashing. Now that I’m cancelling the free trial, it won’t cancel!!! You better not charge me $6.99 a week from June 6! I screen recorded my cancellation and it doesn’t get cancelled. Cancelled from Apple ID subscription - doesn’t work. Deleted the app since I have the latest iOS, nope! Doesn’t get cancelled either. IT’S A TRAP!","authorHash":"7d63fd49a659d24b7f5c5b7c4d2e84b3","rating":1,"offTopic":false},{"id":"d0cd256c-0778-4217-b619-55f44444279f","excerpt":"ScanGuru: PDF Scanner App — Difficult — You don’t make it easy to cancel, which is misleading when you sign up\n6/19   \ni still CANNOT CANCEL my subscription!!! \nNever used it, NOT FAIR","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.501595,"occurredAt":"2025-06-18T20:23:12.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"feature_request","painScore":0.55333334,"sentiment":-0.33333334,"confidence":0.32291526,"matchedPatterns":["still_cannot","solution:app"],"statement":"You don’t make it easy to cancel, which is misleading when you sign up 6/19 i still CANNOT CANCEL my subscription!!!","title":"ScanGuru: PDF Scanner App — Difficult","body":"You don’t make it easy to cancel, which is misleading when you sign up\n6/19   \ni still CANNOT CANCEL my subscription!!! \nNever used it, NOT FAIR","authorHash":"3904ea74fcab99325f4740326822cbae","rating":1,"offTopic":false},{"id":"fe71a11f-f2f7-4a46-aced-da755a06365d","excerpt":"ScanGuru: PDF Scanner App — App Cancel Method — Absolutely Shameful! Their cancellation method is so tricky that you would not be able to find it easily. When you go to Settings > Cancel my Subscription > you would not be able to do so. They are saying go to App Store & once you are there. You would not be able to find","url":"https://apps.apple.com/gb/app/id1040149161?see-all=reviews","role":"pain","weight":0.46249166,"occurredAt":"2025-07-08T23:28:23.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Notes & documents","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.365125,"matchedPatterns":["product:ScanGuru"],"statement":"ScanGuru: PDF Scanner App — App Cancel Method.","title":"ScanGuru: PDF Scanner App — App Cancel Method","body":"Absolutely Shameful! Their cancellation method is so tricky that you would not be able to find it easily. When you go to Settings > Cancel my Subscription > you would not be able to do so. They are saying go to App Store & once you are there. You would not be able to find it.","authorHash":"41fc91b5efd7d3b7c09792f3213c1215","rating":1,"offTopic":false},{"id":"2a8126d7-698b-4fec-bd88-9067751aa811","excerpt":"ScanGuru: PDF Scanner App — Don’t get this app — Messed up my phone camera the first time I tried to use the app. All I have is a black screen now. \nWent on app to cancel, and told me that I had to go to the app store. Nothing to tell me how to cancel subscription","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.43428007,"occurredAt":"2025-01-23T11:31:28.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.34285268,"matchedPatterns":["product:ScanGuru"],"statement":"Went on app to cancel, and told me that I had to go to the app store.","title":"ScanGuru: PDF Scanner App — Don’t get this app","body":"Messed up my phone camera the first time I tried to use the app. All I have is a black screen now. \nWent on app to cancel, and told me that I had to go to the app store. Nothing to tell me how to cancel subscription","authorHash":"102a9396cc3ecf3e3f8275854964b424","rating":1,"offTopic":false},{"id":"6c762f77-d7b5-41db-b95c-f938e50f0ce5","excerpt":"ScanGuru: PDF Scanner App — Stop taking my money after cancellation — I cancelled this app after 1 week on 29th June it even shows as much in iTunes expired 29th June and they have just renewed it without my consent on 30th June have reported to Apple. Do not download this app.","url":"https://apps.apple.com/au/app/id1040149161?see-all=reviews","role":"pain","weight":0.3503983,"occurredAt":"2022-07-03T06:56:54.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Notes & documents","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.2919986,"matchedPatterns":["product:ScanGuru"],"statement":"I cancelled this app after 1 week on 29th June it even shows as much in iTunes expired 29th June and they have just renewed it without my consent on 30th June have reported to Apple.","title":"ScanGuru: PDF Scanner App — Stop taking my money after cancellation","body":"I cancelled this app after 1 week on 29th June it even shows as much in iTunes expired 29th June and they have just renewed it without my consent on 30th June have reported to Apple. Do not download this app.","authorHash":"bc7311824d058648349ac722ab788bb7","rating":1,"offTopic":false},{"id":"b1b016e3-e1e9-4563-bf23-6556d0da68b3","excerpt":"ScanGuru: PDF Scanner App — Scam — This app is not easy to use.  It also will not scan all of the documents correctly.  And then when you go to cancel they give you the run around to make it difficult to cancel..","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.34156877,"occurredAt":"2025-03-23T18:24:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.24397768,"matchedPatterns":["product:ScanGuru"],"statement":"ScanGuru: PDF Scanner App — Scam.","title":"ScanGuru: PDF Scanner App — Scam","body":"This app is not easy to use.  It also will not scan all of the documents correctly.  And then when you go to cancel they give you the run around to make it difficult to cancel..","authorHash":"3fb82c36218b26c28789504ac5e3b3af","rating":1,"offTopic":false},{"id":"c305d701-e48d-4493-b01b-492f2bcd967d","excerpt":"ScanGuru: PDF Scanner App — Con that takes money — DO NOT DOWNLOAD\n\nFree trial before subscription starts however, no option to unsubscribe. Tells you to cancel in the app which is not possible. Just another con that steals money","url":"https://apps.apple.com/gb/app/id1040149161?see-all=reviews","role":"pain","weight":0.30483332,"occurredAt":"2024-05-02T22:07:26.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Notes & documents","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.228625,"matchedPatterns":["product:ScanGuru"],"statement":"DO NOT DOWNLOAD Free trial before subscription starts however, no option to unsubscribe.","title":"ScanGuru: PDF Scanner App — Con that takes money","body":"DO NOT DOWNLOAD\n\nFree trial before subscription starts however, no option to unsubscribe. Tells you to cancel in the app which is not possible. Just another con that steals money","authorHash":"a07c9f69c59fefe461bfd0e7d0813862","rating":1,"offTopic":false},{"id":"7d54685f-c892-4761-9e93-90778dc0d423","excerpt":"ScanGuru: PDF Scanner App — ScanGuru misleading — Do not install!  very misleading information. You are offered a seven day free trial. They made canceling the subscription extremely difficult.","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.27597502,"occurredAt":"2025-04-11T16:01:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.197125,"matchedPatterns":["product:ScanGuru"],"statement":"ScanGuru: PDF Scanner App — ScanGuru misleading.","title":"ScanGuru: PDF Scanner App — ScanGuru misleading","body":"Do not install!  very misleading information. You are offered a seven day free trial. They made canceling the subscription extremely difficult.","authorHash":"8e2042c9718a62c0a2f8fcc089ce54ee","rating":1,"offTopic":false},{"id":"30151933-f7c2-4b7d-8a5e-8175a33e6ce6","excerpt":"ScanGuru: PDF Scanner App — Can’t cancel — This app did not work well for me and I am really unhappy because they have made it impossible to cancel the subscription.","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.24462324,"occurredAt":"2025-05-07T13:23:19.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.19312361,"matchedPatterns":["product:ScanGuru"],"statement":"This app did not work well for me and I am really unhappy because they have made it impossible to cancel the subscription.","title":"ScanGuru: PDF Scanner App — Can’t cancel","body":"This app did not work well for me and I am really unhappy because they have made it impossible to cancel the subscription.","authorHash":"a3dac6fa131e0e8c098d77a8b8b01f15","rating":1,"offTopic":false},{"id":"c434a575-35d6-4021-9f0d-65b55e52af67","excerpt":"ScanGuru: PDF Scanner App — WARNING BEWARE — They say they won’t cancel subscription have to visit App Store. Do not get this app it’s trrribl","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.23332499,"occurredAt":"2025-07-18T16:48:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.205875,"matchedPatterns":["product:ScanGuru"],"statement":"They say they won’t cancel subscription have to visit App Store.","title":"ScanGuru: PDF Scanner App — WARNING BEWARE","body":"They say they won’t cancel subscription have to visit App Store. Do not get this app it’s trrribl","authorHash":"58940b26bc663ad0896b4b5e9f1f9118","rating":1,"offTopic":false},{"id":"fb494287-f3e7-412b-a5e1-fc3f2ebad3a3","excerpt":"ScanGuru: PDF Scanner App — No better than iPhone — And very difficult to cancel subscription.    It refused to cancel on the app and told me to cancel it here.","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.2331,"occurredAt":"2026-06-23T17:10:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1665,"matchedPatterns":["product:ScanGuru"],"statement":"It refused to cancel on the app and told me to cancel it here.","title":"ScanGuru: PDF Scanner App — No better than iPhone","body":"And very difficult to cancel subscription.    It refused to cancel on the app and told me to cancel it here.","authorHash":"63c0a991e1e112b08b54f69793afdac9","rating":2,"offTopic":false},{"id":"6ce35f3b-f29e-4aab-be79-fa621446b401","excerpt":"ScanGuru: PDF Scanner App — Fraud — It’s hard to cancel please do not download this app because the change or cancellation isn’t straightforward","url":"https://apps.apple.com/ca/app/id1040149161?see-all=reviews","role":"pain","weight":0.217175,"occurredAt":"2026-03-04T00:15:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.155125,"matchedPatterns":["product:ScanGuru"],"statement":"ScanGuru: PDF Scanner App — Fraud.","title":"ScanGuru: PDF Scanner App — Fraud","body":"It’s hard to cancel please do not download this app because the change or cancellation isn’t straightforward","authorHash":"95b270491340b4097e769e4603872b5a","rating":1,"offTopic":false},{"id":"6fe84414-a6a6-4051-9add-da83afcc1c7f","excerpt":"ScanGuru: PDF Scanner App — Scam — Won’t let me cancel before my days is up trying to make me pay I don’t want it","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.20667304,"occurredAt":"2025-04-25T05:28:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1476236,"matchedPatterns":["product:ScanGuru"],"statement":"ScanGuru: PDF Scanner App — Scam.","title":"ScanGuru: PDF Scanner App — Scam","body":"Won’t let me cancel before my days is up trying to make me pay I don’t want it","authorHash":"0f338cecc14735c9b863f71a9bd5aa9c","rating":1,"offTopic":false},{"id":"abbb5a15-91ee-4fc2-b190-c848fc4655e3","excerpt":"ScanGuru: PDF Scanner App — Terrible. — They don’t let me cancel out. They charge me twice a month$6.99. I don’t need the program","url":"https://apps.apple.com/us/app/id1040149161?see-all=reviews","role":"pain","weight":0.19880001,"occurredAt":"2023-05-18T20:13:35.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.142,"matchedPatterns":["product:ScanGuru"],"statement":"ScanGuru: PDF Scanner App — Terrible..","title":"ScanGuru: PDF Scanner App — Terrible.","body":"They don’t let me cancel out. They charge me twice a month$6.99. I don’t need the program","authorHash":"23587862fa3b55d2c3dadfbeb6080545","rating":1,"offTopic":false},{"id":"838bb39e-361f-4e43-9df8-8219501d3a4d","excerpt":"ScanGuru: PDF Scanner App — Works good — Works good but you get scammed when you try to cancel your subscription","url":"https://apps.apple.com/ca/app/id1040149161?see-all=reviews","role":"request","weight":0.127125,"occurredAt":"2024-05-19T16:52:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Notes & documents","intent":"other","painScore":0,"sentiment":0.11111111,"confidence":0.127125,"matchedPatterns":["product:ScanGuru"],"statement":"Works good but you get scammed when you try to cancel your subscription","title":"ScanGuru: PDF Scanner App — Works good","body":"Works good but you get scammed when you try to cancel your subscription","authorHash":"0e7b3cfb9d2a7581b75b55a8efae67c2","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":16}],"total":16}}