{"data":{"items":[{"id":"31c92b71-004c-4c52-9fd7-69b62380b4f0","excerpt":"UKG Pro — Sucks — This app fails to log me in every single time I open this app. \nI am always late clocking in and out of it. \nI cant use Face ID anymore and have to stick with typing in my information manually!! \nWhen Face ID DID work.. it had to see my face like 4 times in order to get to the Home Screen. \nDude. COME","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.87413335,"occurredAt":"2026-09-25T17:44:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.76,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["manual_process","product:UKG Pro"],"statement":"I cant use Face ID anymore and have to stick with typing in my information manually!!","title":"UKG Pro — Sucks","body":"This app fails to log me in every single time I open this app. \nI am always late clocking in and out of it. \nI cant use Face ID anymore and have to stick with typing in my information manually!! \nWhen Face ID DID work.. it had to see my face like 4 times in order to get to the Home Screen. \nDude. COME ON. \nI am on this app waiting up to 10-15 minutes trying to get to the home page. \nThat is trying both WiFi and/Or my Cellular data. \nWhat’s the deal with that?!?\nWhat improvements are you talking about UKG ?!? \nFIX IT!!!!","authorHash":"4dbeb3971434184612e6a12223648318","rating":1,"offTopic":false},{"id":"8b2bfa60-612a-442f-9ffc-fd50a4394312","excerpt":"UKG Pro — Signs you out — App would be better if it lets you stayed signed in. Every time I open the app it scans your Face ID then it says you need to log in manually and then to the Microsoft authentication. It’s really annoying.","url":"https://apps.apple.com/au/app/id6445849909?see-all=reviews","role":"pain","weight":0.78359723,"occurredAt":"2026-09-24T22:58:32.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Payroll & HR","intent":"problem_report","painScore":0.68666667,"sentiment":-0.6666667,"confidence":0.46458334,"matchedPatterns":["frustrating","manual_process","product:UKG Pro"],"statement":"It’s really annoying.","title":"UKG Pro — Signs you out","body":"App would be better if it lets you stayed signed in. Every time I open the app it scans your Face ID then it says you need to log in manually and then to the Microsoft authentication. It’s really annoying.","authorHash":"4ad90e83f8eb03dbfe433be0a0ad428b","rating":2,"offTopic":false},{"id":"c5536f61-ab46-49fc-949b-cbf975d29885","excerpt":"UKG Pro — Log in EVERY TIME  I open the app — So frustrating to have to log in each time I open the app - even if it was just 2 minutes ago and I re-open - started happening this week after the latest update.","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.5928089,"occurredAt":"2026-08-05T13:49:35.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.81333333,"sentiment":-0.8333333,"confidence":0.32691666,"matchedPatterns":["frustrating","product:UKG Pro"],"statement":"So frustrating to have to log in each time I open the app - even if it was just 2 minutes ago and I re-open - started happening this week after the latest update.","title":"UKG Pro — Log in EVERY TIME  I open the app","body":"So frustrating to have to log in each time I open the app - even if it was just 2 minutes ago and I re-open - started happening this week after the latest update.","authorHash":"a56c42e3eebea83fe3cb6a5b225560fb","rating":1,"offTopic":false},{"id":"31fb50dc-58c1-43cd-8322-092160938816","excerpt":"UKG Pro — Nightmare — This app makes me login from the start EVERYTIME !! I jump out and go back in 2 mins later and I need to add my username and password and the authentication every time! Takes about 3/4 mins to load in after that! It’s a joke of an app. Would rather go back to UKG dimensions. Please fix it! This is","url":"https://apps.apple.com/gb/app/id6445849909?see-all=reviews","role":"pain","weight":0.503825,"occurredAt":"2026-06-30T23:08:48.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.359875,"matchedPatterns":["product:UKG Pro"],"statement":"UKG Pro — Nightmare.","title":"UKG Pro — Nightmare","body":"This app makes me login from the start EVERYTIME !! I jump out and go back in 2 mins later and I need to add my username and password and the authentication every time! Takes about 3/4 mins to load in after that! It’s a joke of an app. Would rather go back to UKG dimensions. Please fix it! This is an app that staff need to use daily and it’s a nightmare.","authorHash":"aef10fb04841081215d60fcefb7c63cf","rating":1,"offTopic":false},{"id":"5ce0ce39-144e-49cc-b7c3-4e28392fb1b1","excerpt":"UKG Pro — App login — Frustrated that I have to authenticate the app every time I want to use it\nWhy can’t it just log me in?","url":"https://apps.apple.com/gb/app/id6445849909?see-all=reviews","role":"pain","weight":0.46270224,"occurredAt":"2026-06-21T08:41:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Payroll & HR","intent":"problem_report","painScore":0.81333333,"sentiment":-0.8333333,"confidence":0.25516668,"matchedPatterns":["frustrating","product:UKG Pro"],"statement":"Frustrated that I have to authenticate the app every time I want to use it Why can’t it just log me in?","title":"UKG Pro — App login","body":"Frustrated that I have to authenticate the app every time I want to use it\nWhy can’t it just log me in?","authorHash":"c1b568cff55b184d2b9b40049e6cdfa0","rating":2,"offTopic":false},{"id":"11c45329-9044-4ca4-a2b1-755b1647c2b9","excerpt":"UKG Pro — You have to log in all the time ..worst app ever — I’ve been using this app from work and I want this app to be logged in but it’s impossible, I don’t receive any notification or messages unless I log in and as soon as I close the app , again I have to log in","url":"https://apps.apple.com/gb/app/id6445849909?see-all=reviews","role":"pain","weight":0.33503333,"occurredAt":"2026-05-17T15:02:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Payroll & HR","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.2645,"matchedPatterns":["product:UKG Pro"],"statement":"I’ve been using this app from work and I want this app to be logged in but it’s impossible, I don’t receive any notification or messages unless I log in and as soon as I close the app , again I have to log in","title":"UKG Pro — You have to log in all the time ..worst app ever","body":"I’ve been using this app from work and I want this app to be logged in but it’s impossible, I don’t receive any notification or messages unless I log in and as soon as I close the app , again I have to log in","authorHash":"e96cc22df2e0bf22c58a20d05f12e481","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":6}],"total":6}}