{"data":{"items":[{"id":"7d9d5c9d-b116-4cb5-a989-246fc1447cd9","excerpt":"RoadWarrior Route Planner — Update/Rebuild is terrible — Whoever was in charge of 2026.04.291 should be fired. Absolutely KILLS battery life (38% drop in about 20 minutes). Slows down input of addresses because you need to tap the search bar multiple times before the keyboard comes up. It does this with every stop, and","url":"https://apps.apple.com/us/app/id959621658?see-all=reviews","role":"pain","weight":1.1461,"occurredAt":"2026-06-10T01:16:44.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"purchase_intent","painScore":0.57,"sentiment":-0.5,"confidence":0.73,"matchedPatterns":["terrible","would_pay","manual_process","product:RoadWarrior Route Planner"],"statement":"This is not the app we pay for.","title":"RoadWarrior Route Planner — Update/Rebuild is terrible","body":"Whoever was in charge of 2026.04.291 should be fired. Absolutely KILLS battery life (38% drop in about 20 minutes). Slows down input of addresses because you need to tap the search bar multiple times before the keyboard comes up. It does this with every stop, and you better wait for the “add stop” button to disappear before searching another address or you’ll be typing your search in again. What once took 3-5 minutes now takes 25-30. Viewing stop details lags for 5-15 seconds when it used to be instantaneous. And good luck manually popping your stops. Some of them require 3 to 4 tries before they’re checked. Not very effective or efficient for an app that kind of sells itself on speed. Who cares how it looks when it doesn’t work? This is not the app we pay for. Roll it back.","offTopic":false},{"id":"a9aa233b-a1a8-4505-90cf-b41444d7a3e7","excerpt":"RoadWarrior Route Planner — Update — This update is awful. The keyboard is laggy. It’s hard to go to the next stop with the search bar. You have to manually keep on selecting the search bar at the very top of the screen instead of it being at the very bottom right. The delay after you add a stop is God awful. After you","url":"https://apps.apple.com/us/app/id959621658?see-all=reviews","role":"pain","weight":1.0565859,"occurredAt":"2026-06-12T14:09:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.72269446,"sentiment":-0.78571427,"confidence":0.61333334,"matchedPatterns":["terrible","manual_process","product:RoadWarrior Route Planner"],"statement":"This update is awful.","title":"RoadWarrior Route Planner — Update","body":"This update is awful. The keyboard is laggy. It’s hard to go to the next stop with the search bar. You have to manually keep on selecting the search bar at the very top of the screen instead of it being at the very bottom right. The delay after you add a stop is God awful. After you hit check-in on a stop is so delayed its wild, the map doesn’t move every time you check in anymore, it takes a solid 5 to 6 seconds before it moves onto the next stop when you hit check-in , and for some odd reason when I manually put in a location, it gives the wrong address to Apple Maps instead of what I manually put it in as . This app went completely downhill after they just dropped this update. I work for UPS and I’m a driver and I’ve used this app for about three years and I literally could not use it from my route today. Please allow us to go back to the old update please please please I can’t do it with this new update. It’s terrible.","offTopic":false},{"id":"27e1437f-dae9-4b02-8d13-376cf8693075","excerpt":"RoadWarrior Route Planner — Latest Update — This new update is awful. The regular map has been change to a simple black and white. Awful looking. The satellite image is now blurry and does not include the addresses on top of the homes. Awful. The client list is now mixed up between current and past clients and not orga","url":"https://apps.apple.com/us/app/id959621658?see-all=reviews","role":"pain","weight":0.91729,"occurredAt":"2026-06-04T00:53:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.86,"sentiment":-0.875,"confidence":0.49316666,"matchedPatterns":["terrible","product:RoadWarrior Route Planner"],"statement":"This new update is awful.","title":"RoadWarrior Route Planner — Latest Update","body":"This new update is awful. The regular map has been change to a simple black and white. Awful looking. The satellite image is now blurry and does not include the addresses on top of the homes. Awful. The client list is now mixed up between current and past clients and not organized like before. Awful. Wish I could downgrade versus this “update”. Awful.","offTopic":false},{"id":"c5299746-083b-42e3-9511-1ed4327e2561","excerpt":"RoadWarrior Route Planner — New update is terrible — Opened the app this morning to find a new update. The new layout is much different so I started poking around. Opened an old route and went to restore one stop and then it changed to an entirely different route. Reopened the original route and all stops but the one I","url":"https://apps.apple.com/us/app/id959621658?see-all=reviews","role":"pain","weight":0.90350956,"occurredAt":"2026-06-04T08:29:15.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.47304165,"matchedPatterns":["terrible","product:RoadWarrior Route Planner"],"statement":"RoadWarrior Route Planner — New update is terrible.","title":"RoadWarrior Route Planner — New update is terrible","body":"Opened the app this morning to find a new update. The new layout is much different so I started poking around. Opened an old route and went to restore one stop and then it changed to an entirely different route. Reopened the original route and all stops but the one I restored were deleted. App is completely unusable now","offTopic":false},{"id":"9bcce0a7-3e4d-42ef-abb2-a353ebdc26c3","excerpt":"RoadWarrior Route Planner — Ruined a perfectly good app. — After the update the app is garbage.  Apparently it wasn’t tested before launch cause it is super buggy.  Try to tap a pinned location takes MULTIPLE attempts among a bunch of other annoying issues.","url":"https://apps.apple.com/us/app/id959621658?see-all=reviews","role":"pain","weight":0.8575245,"occurredAt":"2026-06-04T20:23:17.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.7659677,"sentiment":-0.67741936,"confidence":0.48558334,"matchedPatterns":["terrible","frustrating","product:RoadWarrior Route Planner"],"statement":"After the update the app is garbage.","title":"RoadWarrior Route Planner — Ruined a perfectly good app.","body":"After the update the app is garbage.  Apparently it wasn’t tested before launch cause it is super buggy.  Try to tap a pinned location takes MULTIPLE attempts among a bunch of other annoying issues.","offTopic":false},{"id":"4507ac1a-a576-4608-b78f-dbf341ef7988","excerpt":"RoadWarrior Route Planner — Bad update — Ever since the new update, the app opens much slower, big city names don’t load except for one specific amount of zooming in on them, it’s harder to manually organize the order of the stops, selecting multiple stops to delete them is harder, loading the next stop is slower after","url":"https://apps.apple.com/us/app/id959621658?see-all=reviews","role":"request","weight":0.70215476,"occurredAt":"2026-07-06T17:19:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.36,"sentiment":0,"confidence":0.51629025,"matchedPatterns":["manual_process","product:RoadWarrior Route Planner"],"statement":"Ever since the new update, the app opens much slower, big city names don’t load except for one specific amount of zooming in on them, it’s harder to manually organize the order of the stops, selecting multiple stops to delete them is harde…","title":"RoadWarrior Route Planner — Bad update","body":"Ever since the new update, the app opens much slower, big city names don’t load except for one specific amount of zooming in on them, it’s harder to manually organize the order of the stops, selecting multiple stops to delete them is harder, loading the next stop is slower after checking in the one you just did as well as several other things. If they went back to the previous version the app would be great.","offTopic":false},{"id":"1347f343-c0bd-44cc-9a06-cad44b072019","excerpt":"RoadWarrior Route Planner — Trash — Ever since you guys updated the app I lost my routes. They’re not popping up no more. I wish you guys would go back to the old version. I’ve been using this app since 2022. It is now 2026 and I wanna throw it away.","url":"https://apps.apple.com/us/app/id959621658?see-all=reviews","role":"pain","weight":0.59784836,"occurredAt":"2026-09-24T13:24:21.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"feature_request","painScore":0.64,"sentiment":-1,"confidence":0.36454168,"matchedPatterns":["wish","product:RoadWarrior Route Planner"],"statement":"I wish you guys would go back to the old version.","title":"RoadWarrior Route Planner — Trash","body":"Ever since you guys updated the app I lost my routes. They’re not popping up no more. I wish you guys would go back to the old version. I’ve been using this app since 2022. It is now 2026 and I wanna throw it away.","offTopic":false},{"id":"bda4163c-adcd-4d58-af47-9afc2869c63f","excerpt":"RoadWarrior Route Planner — Ruined it with new update!!!! — App is awful and crashes takes to long to enter stops and does work  when you don’t have service. New update will lose customers!!!","url":"https://apps.apple.com/us/app/id959621658?see-all=reviews","role":"pain","weight":0.5959996,"occurredAt":"2026-07-23T04:00:12.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.31204167,"matchedPatterns":["terrible","product:RoadWarrior Route Planner"],"statement":"App is awful and crashes takes to long to enter stops and does work when you don’t have service.","title":"RoadWarrior Route Planner — Ruined it with new update!!!!","body":"App is awful and crashes takes to long to enter stops and does work  when you don’t have service. New update will lose customers!!!","offTopic":false},{"id":"483b012b-7763-463a-840d-1fd358aee7e0","excerpt":"RoadWarrior Route Planner — This is clearly a downgrade shouldn’t be called an update — i’ve been using this app for a few years now to set up my route for work every day and this is the worst update I’ve ever seen. The whole app is so cartoonish.. as a person who had an obsession with downloading new apps and constant","url":"https://apps.apple.com/us/app/id959621658?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-06-05T18:16:39.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:RoadWarrior Route Planner"],"statement":"i’ve been using this app for a few years now to set up my route for work every day and this is the worst update I’ve ever seen.","title":"RoadWarrior Route Planner — This is clearly a downgrade shouldn’t be called an update","body":"i’ve been using this app for a few years now to set up my route for work every day and this is the worst update I’ve ever seen. The whole app is so cartoonish.. as a person who had an obsession with downloading new apps and constantly updating them, this is the first time I want an app to go back to the way it previously was.","offTopic":false},{"id":"6eee935c-6c03-4ee4-8920-d39894e19288","excerpt":"RoadWarrior Route Planner — Worst update ever!!! — Completely regret updating to the last version, this is the worst update i’ve seen in more than 7 years using it. The black background looks terrible specially during day time. \nWhen multiple orders on the same stop when try to check in the app crash. \nThis is an abysm","url":"https://apps.apple.com/us/app/id959621658?see-all=reviews","role":"pain","weight":0.5196669,"occurredAt":"2026-06-07T01:02:17.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.27096775,"sentiment":-0.67741936,"confidence":0.408875,"matchedPatterns":["product:RoadWarrior Route Planner"],"statement":"RoadWarrior Route Planner — Worst update ever!!!.","title":"RoadWarrior Route Planner — Worst update ever!!!","body":"Completely regret updating to the last version, this is the worst update i’ve seen in more than 7 years using it. The black background looks terrible specially during day time. \nWhen multiple orders on the same stop when try to check in the app crash. \nThis is an abysmal downgrade of an excellent app, please take us back!!!","offTopic":false},{"id":"05c67873-3042-4881-82ba-3bb95d2e4bf7","excerpt":"RoadWarrior Route Planner — Poor updates — Every time they “update” the app, it gets worse. It’s useful for creating a plan and routing stops, but the map has become almost unreadable, the saved stop indicator dots are way too big and dominate the map unless you zoom way too close to see anything useful.. The blue dot ","url":"https://apps.apple.com/us/app/id959621658?see-all=reviews","role":"pain","weight":0.5061899,"occurredAt":"2026-06-23T18:49:21.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.3996236,"matchedPatterns":["product:RoadWarrior Route Planner"],"statement":"RoadWarrior Route Planner — Poor updates.","title":"RoadWarrior Route Planner — Poor updates","body":"Every time they “update” the app, it gets worse. It’s useful for creating a plan and routing stops, but the map has become almost unreadable, the saved stop indicator dots are way too big and dominate the map unless you zoom way too close to see anything useful.. The blue dot that used to track your location as you moved is no longer there do you have to keep tapping the find me indicator to know your position on the map. I’ve used this app for 5 years, but I won’t be renewing it after this subscription period is over. It has become way too cumbersome and hard to read the small print and road names on the map.","offTopic":false},{"id":"71c8fc36-f632-4d17-97b3-4df36c8b24d8","excerpt":"RoadWarrior Route Planner — New update and changes… — I work for FedEx express and used this app for 4 years… it may be time to not re-subscribe and move on to a different app. \nIt lags.. delays… sometimes “The new” is not always the best. I was able to add 40-60 stops within 5 minutes and now that’s impossible. Most r","url":"https://apps.apple.com/us/app/id959621658?see-all=reviews","role":"request","weight":0.44321892,"occurredAt":"2026-06-21T23:56:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.10909091,"sentiment":-0.27272728,"confidence":0.3996236,"matchedPatterns":["product:RoadWarrior Route Planner"],"statement":"I was able to add 40-60 stops within 5 minutes and now that’s impossible.","title":"RoadWarrior Route Planner — New update and changes…","body":"I work for FedEx express and used this app for 4 years… it may be time to not re-subscribe and move on to a different app. \nIt lags.. delays… sometimes “The new” is not always the best. I was able to add 40-60 stops within 5 minutes and now that’s impossible. Most recent reviews say a lot and I’m not the only one. Older version layout was bit out of date but it worked like a masterpiece. It was #1. \nThanks again for the 4 years and it helped a lot. Won’t re-subscribe my annual membership unless things change back or improve.","offTopic":false},{"id":"3780a25c-e474-4ea3-a5e4-dd908b2e38d1","excerpt":"RoadWarrior Route Planner — Bad update — Ever since the update, this app has been a complete nightmare. I have all of my clients in my favorites and I cannot scroll to save my life because it auto scrolls the whole entire list without me doing a thing.","url":"https://apps.apple.com/us/app/id959621658?see-all=reviews","role":"pain","weight":0.37694806,"occurredAt":"2026-07-02T12:00:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2692486,"matchedPatterns":["product:RoadWarrior Route Planner"],"statement":"Ever since the update, this app has been a complete nightmare.","title":"RoadWarrior Route Planner — Bad update","body":"Ever since the update, this app has been a complete nightmare. I have all of my clients in my favorites and I cannot scroll to save my life because it auto scrolls the whole entire list without me doing a thing.","offTopic":false},{"id":"b7365381-f503-457d-b086-1d894b27a19e","excerpt":"RoadWarrior Route Planner — New update garbage — After 8 years of using this app I’ll be canceling my subscription. You have destroyed a once useful app to something cumbersome and terrible to use. A shame. Bring back the old design and listen to the customer complaints.","url":"https://apps.apple.com/us/app/id959621658?see-all=reviews","role":"pain","weight":0.37275,"occurredAt":"2026-09-17T11:26:23.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.26625,"matchedPatterns":["product:RoadWarrior Route Planner"],"statement":"RoadWarrior Route Planner — New update garbage.","title":"RoadWarrior Route Planner — New update garbage","body":"After 8 years of using this app I’ll be canceling my subscription. You have destroyed a once useful app to something cumbersome and terrible to use. A shame. Bring back the old design and listen to the customer complaints.","offTopic":false},{"id":"b68eada9-f5c6-43eb-8256-99b1831f3b59","excerpt":"RoadWarrior Route Planner — New update ruined it — This app always had issues but the overhaul with this new update made it complete garbage. I’ll never pay for a subscription again if this is how it is","url":"https://apps.apple.com/us/app/id959621658?see-all=reviews","role":"pain","weight":0.288225,"occurredAt":"2026-06-10T18:54:20.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.205875,"matchedPatterns":["product:RoadWarrior Route Planner"],"statement":"This app always had issues but the overhaul with this new update made it complete garbage.","title":"RoadWarrior Route Planner — New update ruined it","body":"This app always had issues but the overhaul with this new update made it complete garbage. I’ll never pay for a subscription again if this is how it is","offTopic":false},{"id":"86c6c659-aa77-40f4-9c63-1f53bcf881a7","excerpt":"RoadWarrior Route Planner — New Update — New update 7/23/2026 is absolute junk. Childish looking maps. Slow. Definitely stopping my subscription after this.","url":"https://apps.apple.com/us/app/id959621658?see-all=reviews","role":"pain","weight":0.231875,"occurredAt":"2026-07-23T15:11:23.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.165625,"matchedPatterns":["product:RoadWarrior Route Planner"],"statement":"New update 7/23/2026 is absolute junk.","title":"RoadWarrior Route Planner — New Update","body":"New update 7/23/2026 is absolute junk. Childish looking maps. Slow. Definitely stopping my subscription after this.","offTopic":false},{"id":"935ff231-5549-466c-9aee-ec8bdbbae641","excerpt":"RoadWarrior Route Planner — Terrible Update — Added a bunch of new things for no reason, made the app worse tbh","url":"https://apps.apple.com/us/app/id959621658?see-all=reviews","role":"pain","weight":0.17675,"occurredAt":"2026-09-23T23:12:27.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.12625,"matchedPatterns":["product:RoadWarrior Route Planner"],"statement":"RoadWarrior Route Planner — Terrible Update.","title":"RoadWarrior Route Planner — Terrible Update","body":"Added a bunch of new things for no reason, made the app worse tbh","offTopic":false},{"id":"ed2e129f-ddb0-401a-ba89-295907cae246","excerpt":"RoadWarrior Route Planner — Update — Used to like this app for almost 5 years, but the new update ruined it make it complicated","url":"https://apps.apple.com/us/app/id959621658?see-all=reviews","role":"pain","weight":0.1683,"occurredAt":"2026-07-23T10:00:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.14025,"matchedPatterns":["product:RoadWarrior Route Planner"],"statement":"Used to like this app for almost 5 years, but the new update ruined it make it complicated","title":"RoadWarrior Route Planner — Update","body":"Used to like this app for almost 5 years, but the new update ruined it make it complicated","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":18}],"total":18}}