{"data":{"items":[{"id":"426d0d40-9b36-4708-9506-48cb6c005d0c","excerpt":"Planoly: Social Media Planner — Constantly crashing. I was excited to see the option to post to multiple platforms at once, but the layout on the app makes it so time consuming. Also, the app often freezes while I'm uploading or adding captions, doesn't save my work, then I have to start all over. Also I schedule posts","url":"https://play.google.com/store/apps/details?id=com.planoly.android&hl=en","role":"pain","weight":1.2591265,"occurredAt":"2024-01-27T03:45:17.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Social media scheduling","intent":"problem_report","painScore":0.82,"sentiment":-1,"confidence":0.6918278,"matchedPatterns":["frustrating","manual_process","product:Planoly"],"statement":"Very frustrated and considering canceling and going back to manually posting","title":"Planoly: Social Media Planner","body":"Constantly crashing. I was excited to see the option to post to multiple platforms at once, but the layout on the app makes it so time consuming. Also, the app often freezes while I'm uploading or adding captions, doesn't save my work, then I have to start all over. Also I schedule posts and sometimes they just don't post without a reason, and other times I get a notification that something couldn't be posted. Very frustrated and considering canceling and going back to manually posting","offTopic":false},{"id":"bd5f81ce-33bb-4c1b-afea-cac24d90ae5d","excerpt":"Planoly: Social Media Planner — Not As Advertised - Only uploaded 25 pics (30 allowed per month) and scheduled 3 before \"free\" app told me I had to upgrade and pay to continue using. I can no longer edit posts or photos so using this has basically been a waste of my time. I tried reaching out to support but got an add ","url":"https://play.google.com/store/apps/details?id=com.planoly.android&hl=en","role":"pain","weight":1.138753,"occurredAt":"2019-03-28T03:27:49.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Social media scheduling","intent":"purchase_intent","painScore":0.745,"sentiment":-1,"confidence":0.65258056,"matchedPatterns":["waste_of_time","would_pay","product:Planoly"],"statement":"So far this app hasn't posted anything I've scheduled and it's disabled for a month unless I pay.","title":"Planoly: Social Media Planner","body":"Not As Advertised - Only uploaded 25 pics (30 allowed per month) and scheduled 3 before \"free\" app told me I had to upgrade and pay to continue using. I can no longer edit posts or photos so using this has basically been a waste of my time. I tried reaching out to support but got an add and a request for a review before being able to contact support. So far this app hasn't posted anything I've scheduled and it's disabled for a month unless I pay. VERY disappointed.","offTopic":false},{"id":"d8caae78-466a-401f-900f-77fa2b3d70f7","excerpt":"Planoly: Social Media Planner — Ridiculously expensive. Free version is limited by how many photos you can upload even only to preview and not actually use. And the reels that have been uploaded to your main page are invisible, so it's impossible to see how it actually looks. Unless you're making money from your Instag","url":"https://play.google.com/store/apps/details?id=com.planoly.android&hl=en","role":"pain","weight":0.70039004,"occurredAt":"2022-05-13T00:27:39.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Social media scheduling","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.5002786,"matchedPatterns":["product:Planoly"],"statement":"Ridiculously expensive.","title":"Planoly: Social Media Planner","body":"Ridiculously expensive. Free version is limited by how many photos you can upload even only to preview and not actually use. And the reels that have been uploaded to your main page are invisible, so it's impossible to see how it actually looks. Unless you're making money from your Instagram, they are asking way too much for this. It doesn't even preview things correctly.","offTopic":true},{"id":"078ec0b3-aa28-4729-bfb4-01d9e2f51c9c","excerpt":"Planoly: Social Media Planner — Do NOT Purchase the Subscription!!! It malfunctions EVERY TIME I attempt to use it. Won't upload pictures or won't split them (freezes or force closes). Sometimes I can't post pictures after uploading or can't change the caption (shows error message). I purchased a year subscription & 5 ","url":"https://play.google.com/store/apps/details?id=com.planoly.android&hl=en","role":"pain","weight":0.61908746,"occurredAt":"2019-07-10T18:19:54.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Social media scheduling","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.44220534,"matchedPatterns":["product:Planoly"],"statement":"They haven't fixed the issues & I reinstalled last week.Complete waste of $84!!","title":"Planoly: Social Media Planner","body":"Do NOT Purchase the Subscription!!! It malfunctions EVERY TIME I attempt to use it. Won't upload pictures or won't split them (freezes or force closes). Sometimes I can't post pictures after uploading or can't change the caption (shows error message). I purchased a year subscription & 5 days later reported the issues to them. They were very nice and attempted to help, but I've been unable to use the app for 5 months. They haven't fixed the issues & I reinstalled last week.Complete waste of $84!!","offTopic":false},{"id":"08c9036e-c788-4e9f-91e6-0e2699964b37","excerpt":"Planoly: Social Media Planner — UPDATE:: I have had issues with this app for months, I was just charged for another year, and I can't even use it. The \"contact support\" link gives me an error. DO NOT USE THIS APP! It used to be great, and now it's useless. This app has made my life so much simpler! I only have to figur","url":"https://play.google.com/store/apps/details?id=com.planoly.android&hl=en","role":"pain","weight":0.5773255,"occurredAt":"2023-06-06T18:42:33.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Social media scheduling","intent":"other","painScore":0.23157895,"sentiment":-0.57894737,"confidence":0.4687686,"matchedPatterns":["product:Planoly"],"statement":"I just wish the auto-post option didn't glitch as much as it does!","title":"Planoly: Social Media Planner","body":"UPDATE:: I have had issues with this app for months, I was just charged for another year, and I can't even use it. The \"contact support\" link gives me an error. DO NOT USE THIS APP! It used to be great, and now it's useless. This app has made my life so much simpler! I only have to figure out what to post one day a week instead of every day! I just wish the auto-post option didn't glitch as much as it does! Cause it's a pain to get it working right again when it stops!","offTopic":false},{"id":"e98ade09-1a89-46b7-9f15-a475d537ef23","excerpt":"Planoly: Social Media Planner — This app freezes constantly! Working on my phone trying to get things organized when I have to stop working because the app freezes up and becomes unusable. I also just realized any media I upload from my phone can't be accessed on the desktop version. Dissapointed. Update: user support ","url":"https://play.google.com/store/apps/details?id=com.planoly.android&hl=en","role":"pain","weight":0.5524609,"occurredAt":"2019-03-15T17:20:19.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Social media scheduling","intent":"other","painScore":0.25882354,"sentiment":-0.64705884,"confidence":0.43887082,"matchedPatterns":["product:Planoly"],"statement":"Working on my phone trying to get things organized when I have to stop working because the app freezes up and becomes unusable.","title":"Planoly: Social Media Planner","body":"This app freezes constantly! Working on my phone trying to get things organized when I have to stop working because the app freezes up and becomes unusable. I also just realized any media I upload from my phone can't be accessed on the desktop version. Dissapointed. Update: user support is condescending and not helpful at all. had to erase my account and all the content to start over again.","offTopic":false},{"id":"da175246-8190-414f-ad54-c766bbea2ef5","excerpt":"Planoly: Social Media Planner — Planoly is a cute little app but that's as far as I can say positive about it. I had issues from the very start, it would not link to my facebook after 5 tries and it would unlink too when it did connect. 1 out of 3 scheduled posts actually made it to my instagram. One scheduled post jus","url":"https://play.google.com/store/apps/details?id=com.planoly.android&hl=en","role":"pain","weight":0.5061899,"occurredAt":"2019-03-19T15:36:59.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Social media scheduling","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.3996236,"matchedPatterns":["product:Planoly"],"statement":"One scheduled post just disappeared into oblivion after 'supposedly' posting to instagram.","title":"Planoly: Social Media Planner","body":"Planoly is a cute little app but that's as far as I can say positive about it. I had issues from the very start, it would not link to my facebook after 5 tries and it would unlink too when it did connect. 1 out of 3 scheduled posts actually made it to my instagram. One scheduled post just disappeared into oblivion after 'supposedly' posting to instagram. I'm gonna keep shopping for other compatable apps","offTopic":false},{"id":"b04092e6-0f98-46ac-8571-a9085bc50c1a","excerpt":"Planoly: Social Media Planner — Sometimes it doesn't actually post at the scheduled time. When you upload a carousel of photos for a post it distorts them. Can't figure out how to do the stories to save my life...I even download the OTHER app it says required, but I keep getting an error message. The stats aren't accur","url":"https://play.google.com/store/apps/details?id=com.planoly.android&hl=en","role":"request","weight":0.45034987,"occurredAt":"2020-07-21T17:34:31.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Social media scheduling","intent":"other","painScore":0,"sentiment":0.16666667,"confidence":0.45034987,"matchedPatterns":["product:Planoly"],"statement":"Can't figure out how to do the stories to save my life...I even download the OTHER app it says required, but I keep getting an error message.","title":"Planoly: Social Media Planner","body":"Sometimes it doesn't actually post at the scheduled time. When you upload a carousel of photos for a post it distorts them. Can't figure out how to do the stories to save my life...I even download the OTHER app it says required, but I keep getting an error message. The stats aren't accurate at all (or at least not updated regularly) The good things are you are able to lay out your intended post & can see the format & the storing of hashtag groupings is nice. Just not worth what I'm paying for","offTopic":false},{"id":"69b307af-2132-4456-99fb-802f208b20c1","excerpt":"Planoly: Social Media Planner — Honestly a 2 star is gracious. It's way more expensive for way less than other apps. I'm headed back to my previous app that was great, but I had heard great things about Planoly. However, it is constantly loading and then shuts down. My username can't be found half the time. It doesn't ","url":"https://play.google.com/store/apps/details?id=com.planoly.android&hl=en","role":"request","weight":0.43887082,"occurredAt":"2019-08-06T14:59:50.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Social media scheduling","intent":"other","painScore":0,"sentiment":0,"confidence":0.43887082,"matchedPatterns":["product:Planoly"],"statement":"It's way more expensive for way less than other apps.","title":"Planoly: Social Media Planner","body":"Honestly a 2 star is gracious. It's way more expensive for way less than other apps. I'm headed back to my previous app that was great, but I had heard great things about Planoly. However, it is constantly loading and then shuts down. My username can't be found half the time. It doesn't give me analytics EVER. It doesn't auto post, can't use my browser access and there are times it just says loading for an hour until it the app crashes. Save your money and get another app.","offTopic":false}],"breakdown":[{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":9}],"total":9}}